Layer7

What Layer7 does

Layer7 is a privately held managed IT services provider (IT-Systemhaus) headquartered in Basel, Switzerland, with a second office in Eimeldingen/Lörrach, Germany, serving small and medium businesses in the trinational Basel-Lörrach region. Founded in 2010, the company operates an 11–50 employee team delivering four practice areas: Managed IT Services (server, device, backup, security, infrastructure, and Wi-Fi management), Cloud Solutions (private cloud, online backup, virtual desktop, Microsoft 365, and 3CX hosted telephony), IT Security (network security, user awareness, endpoint protection, and risk management), and IT Support & Services. Named customers span retail (Hieber's Frische Center, 15 locations), real estate (Weiland AG), business services (Beurret & Partner, Worknet AG), and healthcare/emergency services (DRK Rettungsdienst Lörrach).\n\nThe underlying technology stack is composed entirely of third-party platforms layered with Layer7's delivery and management expertise. The company holds Microsoft Silver Partner status for Microsoft 365 and cloud migration, Sophos Gold Partner status for cybersecurity, and 3CX Platinum Partner status for hosted telephony — the highest tier in that program. These certifications provide partner-level pricing, support escalation, and customer credibility signals. During the COVID-19 period, Layer7 extended its product line with Homeoffice/Remote Work Solutions to address distributed workforce demand.\n\nThe business model is a hybrid of recurring managed services subscriptions (server, backup, security, cloud, 3CX telephony) and project-based professional services (M365 migration, security deployment, infrastructure projects). Go-to-market is direct and highly regional, leveraging physical presence in both Basel and Lörrach/Eimeldingen to deliver on-site SLAs that remote-only MSPs cannot match. The customer base is predominantly SME, with a few larger anchor accounts (Hieber's multi-site retail, DRK Rettungsdienst). The company has not raised external funding and operates as a bootstrapped GmbH.

Name

Layer7

Legal name

layer7 GmbH

Website

https://layer7.ch

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

Layer7 is a regional managed IT services provider headquartered in Basel, Switzerland with a German office in Eimeldingen/Lörrach, delivering managed IT, cloud, security, and 3CX telephony services to small and medium businesses in the trinational Basel region.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Security Systems Services (56162)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Services (8741), Services-Computer Programming Services (7371)

akta.pro primary industry

Service Desk & ITSM Outsourcing (BPAEAMAF)

akta.pro secondary industries

Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE), Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA), API Security & Service-to-Service Security (mTLS, Service Mesh Security) (HDABAHAN)

Keywords

• Managed IT services
• Cloud infrastructure
• IT security solutions
• Business telephony
• Data protection services

Headquarters

HQ city

Lörrach

HQ country

Germany

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Managed IT Services: Recurring subscription-based managed services for server, infrastructure, security, backup, device management, and Wi-Fi. Customers pay fixed monthly fees for comprehensive IT outsourcing.
2. IT Support and Consulting: On-demand IT support services including systems engineering, project management, and data protection officer services. Can be delivered as service flat rate or per-incident.
3. Cloud Solutions: Virtual desktop infrastructure, private cloud storage, and online backup services provided on subscription basis with scalable storage capacity.
4. IP Telephony: 3CX-based phone systems delivered as cloud service or on-premise installation, including ongoing maintenance and support.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Layer7 provides outsourced managed IT services for small and medium-sized businesses in the Basel-Lörrach border region of Switzerland and Germany. Its core offering bundles managed infrastructure (servers, devices, backup, Wi-Fi, security), cloud solutions (private cloud, online backup, virtual desktops, Microsoft 365), IT security services (network security, user awareness training, user protection, security audits), and 24/7 IT support and consulting (systems engineering, project management, data protection officer services). Services are delivered through certified partnerships with Microsoft, Sophos, 3CX, VMware, Veeam, and Hornetsecurity.

Product overview

Layer7 is an IT service provider offering managed IT services as a platform-plus-modules architecture. The core offering is Managed IT Services, supplemented by dedicated modules for Cloud Solutions, IT Security Solutions, and IT Support & Services. The Managed IT Services portfolio includes Managed Server, Device Management, Managed Backup, Managed Security, Managed Infrastructure, and Managed Wi-Fi. Cloud Solutions encompasses Private Cloud, Online Backup, Virtual Desktop (VDI), Microsoft 365, and IP Telephony via 3CX. IT Security Solutions provides Network Security, User Awareness Training, User Protection, and IT Security Analysis & Risk Management. IT Support & Services covers Systems Engineering, Project & Service Management, Data Protection Officer functions, and Homeoffice Solutions for remote work. Services are primarily delivered to SMEs in the Basel/Lörrach region of Switzerland and Germany, with a focus on Microsoft and security technology partnerships.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Full-service outsourced IT management bundle covering architecture, operations, security, backup, server, device, infrastructure, and Wi-Fi management delivered on a recurring subscription basis. Designed for SMEs lacking in-house IT capacity in the Basel-Lörrach region.
• Cloud Solutions Scalable cloud services bundle including virtual desktop infrastructure (VDI), private cloud, online backup, and Microsoft 365, with infrastructure hosted in German data centers for GDPR compliance. Enables location-independent work for SME customers.
• IT Security Solutions Comprehensive IT security portfolio covering network security, user awareness training, endpoint/user protection, security audits, penetration testing, and risk management. Built on Sophos and Hornetsecurity technology partnerships.
• IT Support & Services External IT support and consulting including systems engineering, project/service management, and data protection officer services. Available on a flat-rate subscription or per-incident basis with 24/7 availability and short response times.
• IP Telephony (3CX) 3CX-based business phone system offering voice, live chat, and video telephony. Delivered as a cloud service from layer7 infrastructure or installed on-premise, with mobile apps, softphones, and web conferencing integration.
• Homeoffice Solutions Remote and mobile working solutions bundle including VPN, cloud servers, and collaboration tools enabling secure encrypted connections and mobile device access for distributed workforces.
• Data Protection Officer Services External data protection officer (Datenschutzbeauftragter) service ensuring GDPR compliance for customers. Delivered in partnership with Regiodatenschutz.de, combining legal data protection expertise with Layer7's IT management capabilities.

Quantifiable outcome

• 95% of attacks enabled by user behavior - training addresses this gap
• +1 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles2 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

Feature4 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• MicrosoftcoreTechnology or IntegrationMicrosoft Silver Partner providing Microsoft 365, Azure, and related cloud solutions. Layer7 has direct access to Microsoft support for migrations and problem resolution.
• SophoscoreTechnology or IntegrationSophos Gold Partner providing advanced threat protection and security solutions. Partnership enables delivery of managed security services with enterprise-grade protection.
• 3CXcoreTechnology or Integration3CX Gold/Platinum Partner delivering IP telephony solutions. Layer7 implements 3CX phone systems either in their cloud or on-premise.
• HornetsecuritycoreTechnology or IntegrationAdvanced Threat Protection (ATP) provider enabling precise email security and protection services for customers.
• Peoplefone SchweizminorChannel Partner/ Reseller/ DistributorSwiss telecommunications provider for telephony services alongside 3CX solutions.
• Sipcall SchweizminorChannel Partner/ Reseller/ DistributorSwiss SIP provider for cost-effective and failure-safe telephony solutions.
• Regio Datenschutz (regiodatenschutz.de)coreImplementation/ SI/ Consulting PartnerData protection expert collaboration providing external data protection officer services and compliance consulting for customers.
• Thomas Wittmann (IT Security Expert)coreImplementation/ SI/ Consulting PartnerRenowned IT security expert collaborator for user awareness training and security consulting services.

Scale indicators2 records

Recent moves5 records

Expansion highlights3 records

Direct peers

• CONCAT AG: German IT services company specializing in managed services, cloud solutions, and IT security for SMEs. Closely comparable to Layer7 in target customer (KMU), service portfolio (managed IT, cloud, security), and DACH regional focus.
• Trivadis AG: Swiss IT services firm providing cloud, managed services, and consulting across the DACH region. Comparable to Layer7 in offering cloud infrastructure, managed services, and consulting, though typically serving larger enterprise customers.
• ti&m AG: Swiss IT services company offering managed services, cloud transformation, and security solutions to financial services and public sector. Comparable to Layer7 as a Swiss MSP with similar managed services, cloud, and security offerings, though focused on larger enterprise clients.
• All for One Group: German IT services company specializing in managed cloud services, ERP, and IT outsourcing for mid-market enterprises. Comparable to Layer7 as a managed services and cloud provider serving the SME market, with similar subscription-based recurring revenue model.
• SVA System Vertrieb Alexander GmbH: German IT systems integrator and managed services provider focused on data center, cloud, and security for mid-market enterprises. Highly comparable to Layer7 as a directly competing MSP offering similar managed services, cloud, and security solutions in the DACH region.

Broad incumbents

• Allgeier SE: German IT services group offering managed services, IT consulting, and software solutions. Comparable to Layer7 as a managed IT and consulting provider, though larger and serving enterprise as well as SME customers across the DACH region.
• Cancom SE: Large DACH-based hybrid cloud and managed services provider delivering cloud infrastructure, managed services, and workplace solutions. Comparable to Layer7 in offering Microsoft-based cloud, security, and managed infrastructure services, but at enterprise scale across multiple countries.
• ALSO Group: Swiss-based IT logistics and services company providing cloud, security, and managed services across the DACH region. Comparable to Layer7 in providing cloud, security, and Microsoft-based solutions to SMEs, with a strong Swiss footprint.
• Bechtle AG: One of the largest IT system houses and managed services providers in the DACH region, offering managed services, cloud, and security similar to Layer7 but at national scale. Comparable as an IT outsourcing and managed services competitor, though it operates across Germany, Switzerland, and Austria rather than regionally.

Regional players

• infomaniak Network SA: Swiss cloud and hosting provider offering cloud infrastructure, managed services, and security solutions. Comparable to Layer7 in providing cloud and managed services to SMEs, with strong Swiss regional presence and focus on data sovereignty.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Layer7