Madison Automotive

What Madison Automotive does

Madison Automotive LLC is a single-location, family-owned auto repair shop operating in Memphis, Tennessee since 1992. The company provides comprehensive automotive repair and maintenance services for all major vehicle makes and models, including domestic, European, import, hybrid, and electric vehicles (including brands such as Rivian, Lucid, Fisker, Polestar, and Karma). The service catalog spans general repair, preventative maintenance, transmission work, brake service, engine diagnostics, EV and hybrid repair, diesel service, A/C service, tire sales and service, fleet service, pre-purchase inspections, towing, suspension, cooling, and electrical system work, plus scheduled mileage-based maintenance packages.

The business operates as an authorized NAPA AutoCare Center, which provides access to NAPA parts supply and a nationwide 24-month/24,000-mile warranty on qualifying parts and labor. Technicians hold ASE (Automotive Service Excellence) master-level certification. The underlying technology stack consists of standard automotive diagnostic and repair equipment, including computer-based scan tools for engine diagnostics — no proprietary technology, AI/ML capabilities, or software platforms are offered. The shop is open Monday through Friday with after-hours drop-off available.

The revenue model is transaction-based: customers pay per service through quote-based pricing with free upfront estimates. No subscription, retainer, or contract pricing is offered. Financing for larger repairs is available through Synchrony. The customer base is predominantly individual vehicle owners in the Memphis metro area, with a secondary fleet service offering for commercial accounts. Marketing relies on the company website, organic content/blog, and word-of-mouth rather than paid acquisition. The company is privately held with no institutional investors, parent company, or disclosed funding history.

Name

Madison Automotive

Legal name

Madison Automotive LLC

Website

https://madisonautomotive.com

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

11–50 employees

Short description

Madison Automotive LLC is a single-location, locally owned auto repair shop in Memphis, TN, founded in 1992, serving individual vehicle owners and small fleet customers with comprehensive repair and maintenance services across all makes, models, and powertrain types including EVs and hybrids.

Ownership category

akta.pro rank

Product category

Auto Repair Services

NAICS

General Automotive Repair (811111), All Other Automotive Repair and Maintenance (811198), Tire Dealers (441340)

SIC

Services-Automotive Repair, Services & Parking (7500)

akta.pro industry

PRIMARYTLAKAAAA

General Automotive Repair & Maintenance

Transportation & Logistics/Vehicle & Equipment Maintenance, Repair & Services (MRO)/Automotive Repair & Maintenance (Light-Duty Vehicles)

SECONDARYTLAKAAAD

Tire & Wheel Services (Mount/Balance/Alignment)

Transportation & Logistics/Vehicle & Equipment Maintenance, Repair & Services (MRO)/Automotive Repair & Maintenance (Light-Duty Vehicles)

SECONDARYTLAKAAAI

Exhaust & Emissions/Smog Testing & Repair

Transportation & Logistics/Vehicle & Equipment Maintenance, Repair & Services (MRO)/Automotive Repair & Maintenance (Light-Duty Vehicles)

Keywords

• Auto repair services
• Vehicle maintenance
• Transmission repair
• Brake services
• Engine diagnostics

Headquarters

HQ city

Memphis

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales

Revenue model

1. Auto Repair and Maintenance Services: Revenue is generated through one-time transaction-based auto repair and maintenance services. Customers pay for individual services such as oil changes, brake repairs, transmission work, engine diagnostics, and other mechanical services. The shop also offers tire sales and associated tire services. Financing options through Synchrony are available to help customers manage larger repair costs.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Madison Automotive LLC is a Memphis-based, single-location auto repair shop that provides comprehensive repair, diagnostic, and maintenance services for all vehicle makes and models, including domestic, European, import, electric, hybrid, and diesel vehicles. The shop sells related services such as tires, towing, pre-purchase inspections, and fleet servicing, and is staffed by ASE-certified master technicians operating under a NAPA AutoCare Center designation.

Product overview

Madison Automotive LLC is a traditional auto repair shop operating as a single-location service center in Memphis, TN. The company has been in business since 1992 and operates as a NAPA AutoCare Center. The core offering consists of comprehensive automotive repair and maintenance services organized into distinct service categories including: General Auto Repair, Preventative Maintenance, Transmission Services (repair/rebuild/replacement), Brake Services, Engine Diagnostics & Repair, EV/Hybrid/Diesel Repair, Tire Sales & Services, Fleet Service, and Pre-Purchase Inspections. The company services all major vehicle makes and models (American, European, and Import) and provides specialized services such as A/C service, cooling system repair, electrical system service, suspension services, and scheduled mileage maintenance packages (30K/60K/90K mile intervals). All services are backed by a 24-month/24,000-mile nationwide warranty through NAPA. The company also offers towing, after-hours drop-off, and financing options through Synchrony.

Differentiator

Problem solved

Functional benefit

Products and services

• General Auto Repair Services Comprehensive automotive repair and maintenance covering engine, transmission, brakes, electrical systems, and routine maintenance for all makes and models. Intended for individual vehicle owners in Memphis, TN.
• Preventative Maintenance Scheduled maintenance services including oil changes, fluid checks, tire rotations, and factory-scheduled maintenance to prevent breakdowns and extend vehicle lifespan.
• Transmission Services Transmission repair, rebuild, and replacement services for automatic and manual transmissions, including fluid checks and inspections.
• Brake Services Brake repair and service including pad replacement, rotor resurfacing, caliper repair, brake line fixes, and brake system diagnostics.
• Engine Diagnostics & Repair Computer and engine diagnostics, engine overhaul, and engine replacement services using advanced diagnostic tools.
• EV Repair & Service Electric vehicle repair and service for various EV brands including Rivian, Lucid, Fisker, Polestar, and Karma.
• Hybrid Repair Hybrid vehicle repair and maintenance services for hybrid models from various manufacturers.
• Diesel Repair & Service Diesel engine repair and maintenance services for diesel-powered vehicles.
• A/C Service Automotive air conditioning service including inspection, recharge, repair, and component replacement.
• Tire Sales & Services Tire sales, tire rotation, tire balancing, tire repair, and tire inspection services.
• Fleet Service Fleet vehicle maintenance and repair services for commercial customers with multiple vehicles.
• Pre-Purchase Inspection Comprehensive vehicle inspections for buyers and sellers of used vehicles, including engine, transmission, brakes, suspension, and electronics assessment.
• Towing Service Roadside towing assistance for vehicles including coupes, sedans, SUVs, and trucks.
• Suspension Services Suspension repair and service including shocks and struts replacement, and complete suspension system diagnostics.
• Vehicle Inspections Multi-point vehicle inspections covering brakes, tires, suspension, lights, fluids, and overall roadworthiness assessment.
• Cooling System Service Cooling system services including coolant flush, water pump replacement, and thermostat diagnostics.
• Electrical System Service Automotive electrical system diagnostics and repair including battery, alternator, starting systems, and wiring.
• Mileage Service Packages Scheduled maintenance packages at 30,000, 60,000, and 90,000 mile intervals following manufacturer recommendations.
• Timing Belt Replacement Timing belt and timing chain replacement services following manufacturer specifications.
• Clutch Repair Clutch repair and replacement services for manual transmission vehicles.
• Oil Change Oil change services using conventional, synthetic, or high-mileage oil as appropriate for the vehicle.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• NAPA Auto CarecoreChannel Partner/ Reseller/ DistributorMadison Automotive LLC is an authorized NAPA AutoCare Center. This partnership provides access to NAPA parts, diagnostic equipment, and most importantly, a nationwide 24-month/24,000-mile warranty on qualifying parts and labor. The NAPA branding appears prominently on the company website and physical location.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Midas: National auto service chain historically known for exhaust and brakes, now offering tires, alignments, and general maintenance. Directly comparable on exhaust, brake, and general repair categories.
• Monro Muffler Brake & Service: Multi-brand national undercar service operator (Monro, Mr. Tire, Tire Choice) covering exhaust, brakes, alignments, tires, and general maintenance. Comparable service mix with multi-location scale.
• Jiffy Lube: National preventive-maintenance chain specializing in oil changes, fluid services, and inspections. Competes most heavily with Madison Automotive's preventative maintenance and oil change offerings.
• Meineke Car Care Centers: Franchised national auto service chain offering general repair, tires, exhaust, brakes, and maintenance. Overlaps with Madison Automotive's broad service menu at chain scale.
• Firestone Complete Auto Care: National tire-and-service chain owned by Bridgestone offering general repair, tires, alignments, brakes, and maintenance. Competes for the same consumer and fleet customers with stronger marketing and digital booking.
• Goodyear Auto Service: Goodyear's national service network delivering tires, alignments, brakes, and general maintenance. Overlaps with Madison Automotive's tire sales/service and general repair offerings at chain scale.
• Pep Boys: Long-standing national auto service and parts retailer offering tires, alignments, brakes, oil changes, and general mechanical repair. Direct overlap with the core service menu.

Direct peers

• Christian Brothers Automotive: Franchised independent-style auto repair chain operating on a similar trust-based, transparent-pricing model with ASE-certified technicians. Most directly comparable on positioning, multi-make capability, and full-service general repair offering.
• Cottman Transmission and Total Auto Care: Franchised transmission and full-service auto repair chain with comparable multi-make service menu and warranty-backed repairs, directly overlapping Madison Automotive's repair scope.
• AAMCO Transmissions & Total Car Care: National transmission and general repair franchise that competes for the same transmission, drivetrain, and broader mechanical repair work that Madison Automotive offers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/madison-automotive

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Madison Automotive