Steadfast Solutions

What Steadfast Solutions does

Steadfast Solutions is an Australian managed IT services provider (MSP) founded in 2003 and headquartered in Cranbourne, Melbourne. The company delivers outsourced IT infrastructure management, 24/7 support, cybersecurity, cloud computing, unified communications, and Microsoft-centric consulting to small and mid-market Australian businesses, with physical offices in Melbourne, Brisbane, and Perth supporting nationwide coverage. Its core technology stack is anchored on Microsoft 365, Azure, Teams, and the Microsoft security portfolio (Defender for Endpoint, Defender for Cloud Apps, Microsoft Sentinel, XDR), augmented by partnerships with Cisco, Fortinet, HP/HPE, AWS, IBM, and Apple to deliver integrated networking, security, and endpoint solutions.

The product portfolio spans Managed IT Services, IT Support, IT Consulting, Endpoint Management, Managed Cloud, Managed Network, Unified Communications (UCaaS), and a dedicated Microsoft practice covering Azure, Teams, Microsoft 365 support, and Microsoft Security. Differentiated offerings include managed Microsoft Sentinel with 24/7 monitoring and incident response, cloud cost optimisation, and ISO 27001/ISO 9001-certified service delivery. The company holds Microsoft Gold Partner and Microsoft Solution Partner designations, positioning it in Microsoft's top certified tier.

Steadfast generates revenue through recurring per-user-per-month managed services subscriptions, project-based IT consulting engagements, and ongoing managed support contracts across verticals including accounting, architecture, construction, real estate, legal, financial services, manufacturing, wholesale, logistics, nonprofit, and the environmental sector. Go-to-market is direct sales-led via the website with quote/consultation CTAs, supplemented by channel leverage from Microsoft, Cisco, and Fortinet partner programs. The company is privately held with no disclosed institutional funding or parent company.

Name

Steadfast Solutions

Legal name

Steadfast Solutions

Website

https://steadfastsolutions.com.au

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

Steadfast Solutions is an Australian managed IT services provider delivering outsourced infrastructure, Microsoft 365, cloud, cybersecurity, and UCaaS support to SMB and mid-market clients across Melbourne, Brisbane, and Perth on recurring per-user subscriptions.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (5415), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Backup & DR Software Implementation & Managed Platforms (BPAEALAI)

akta.pro secondary industries

Enterprise Application License Advisory, Vendor Management & Optimization (BPAEAGAO), SaaS Security Posture Management (SSPM) (HDABAHAE)

Keywords

• Managed IT services
• IT support services
• Cloud computing services
• Cyber security services
• Microsoft 365 consulting

Headquarters

HQ city

Cranbourne

HQ country

Australia

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Managed IT Services: Recurring monthly managed IT services with fixed per-user-per-month pricing model. Includes proactive monitoring, 24/7 support, cybersecurity, cloud services, and infrastructure management under predictable monthly billing.
2. IT Consulting Services: Strategic consulting services including IT strategy planning, cloud computing consulting, cyber security & compliance, and backup & disaster recovery planning. Delivered as project-based engagements with ongoing managed IT support options.
3. IT Support Services: Comprehensive IT support including software installations, updates, network monitoring, server maintenance, remote monitoring, cybersecurity risk mitigation, and onsite/remote support on 24/7/365 basis.
4. Unified Communications Services: UCaaS (Unified Communications as a Service) bringing business calling, messaging, meetings, and collaboration together in one managed solution.
5. Microsoft 365 Services: Microsoft 365 implementation, migration, and ongoing support services including configuration, user training, license management, and security management.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels8 records

Core offering

Steadfast Solutions provides outsourced managed IT services for Australian SMB and mid-market businesses, covering IT support, managed cloud, managed network, endpoint management, and cybersecurity on a recurring monthly subscription basis. The company specialises in the Microsoft ecosystem (Microsoft 365, Azure, Teams, Microsoft Defender, and Microsoft Sentinel) delivered as managed or consulting engagements. Engagements are priced on a fixed per-user-per-month basis with SLAs, functioning as a virtual IT department for clients.

Product overview

Steadfast Solutions offers a unified managed IT services portfolio for Australian SMBs, combining core managed IT services and support with specialised Microsoft-focused consulting. The portfolio centres on Managed IT Services and Microsoft 365 Suite as primary offerings, supported by Cloud Computing Services and Cyber Security Services. The Microsoft practice includes Azure Consulting, Teams Consulting, and Microsoft Security Services featuring Microsoft Sentinel for SIEM. Additional service modules include Managed Cloud, Managed Network, Endpoint Management, Unified Communications (UCaaS), and Cloud Cost Optimisation—all positioned as integrated components within the broader managed services wrapper rather than standalone products.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Comprehensive outsourced IT management covering infrastructure, systems, and networks with proactive monitoring, security, and 24/7 support for Australian SMBs and mid-market businesses.
• IT Support Services Flexible IT support including software installations, network monitoring, server maintenance, remote support, and 24/7/365 technical assistance for businesses.
• IT Consulting Services Strategic IT planning and advisory including IT roadmap development, cloud computing strategy, cyber security assessment, and backup/disaster recovery planning for business clients.
• Cloud Computing Services End-to-end cloud solutions including migrations, cost optimisation, governance, server architecture design, and virtual desktops with 99.995% uptime availability.
• Cyber Security Services Cyber security offerings including data protection, SOC/SIEM, Fortinet-based solutions, SASE, and Cisco SIG for protecting digital environments against threats.
• Microsoft 365 Suite Services Implementation, migration, and ongoing support for Microsoft 365 productivity tools (Teams, OneDrive, SharePoint, Outlook, Word, Excel, PowerPoint, Power BI, PowerApps) and Azure, with consulting, license management, and security services.
• Unified Communications as a Service (UCaaS) Cloud-based communication platform combining VoIP / Cloud PBX business calling, messaging, meetings, and collaboration tools for hybrid and remote work environments.

Quantifiable outcome

• 99.995% cloud uptime availability
• +3 more outcomes

Named customers7 records

Segments12 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Five partnerships are on record, tiered core and major.

• MicrosoftcoreTechnology or IntegrationMicrosoft Gold Partner and Microsoft Solution Partner. Steadfast Solutions provides implementation, migration, and managed services for Microsoft 365, Azure, Teams, and Microsoft security solutions including Microsoft Defender, Sentinel, and security services.
• CiscocoreTechnology or IntegrationCisco Partner providing networking and security solutions. Services include network security services, SD-WAN, MPLS, hybrid networks, managed network devices, and Microsoft ExpressRoute.
• HP (Hewlett Packard Enterprise)majorTechnology or IntegrationTechnology partner providing server, storage, and hardware solutions. HPE solutions used for data centre redesign and deployment projects.
• FortinetmajorTechnology or IntegrationFortinet partner providing cybersecurity solutions including secure network solutions like SASE and Cisco SIG alternatives.
• Amazon Web Services (AWS)majorTechnology or IntegrationCloud computing partner providing scalable cloud infrastructure solutions alongside Azure services.

Scale indicators4 records

Recent moves1 record

Expansion highlights5 records

Direct peers

• Dialogue IT: Australian managed IT services provider offering cloud, security, and Microsoft 365 services to SMB and mid-market businesses. Closely comparable to Steadfast in service mix, customer segment, and Microsoft partner status.
• ITonCloud: Australian cloud-focused managed services provider specialising in Microsoft Azure, Microsoft 365, and cloud migrations for SMBs. Comparable to Steadfast's cloud and Microsoft services lines, with a similar per-user managed services model.
• Brennan IT: One of Australia's largest independent MSPs offering managed IT, cloud, security, and Microsoft services to mid-market and enterprise customers. Directly comparable to Steadfast on service mix, Microsoft Gold status, and SMB-to-enterprise targeting, though at significantly greater scale.
• CyberCX: Australia's largest dedicated cybersecurity services provider offering managed SOC, SIEM, and incident response. Directly overlaps with Steadfast's Microsoft Sentinel, XDR, and SOC/SIEM services and competes for the same mid-market security outsourcing wallet.
• Outcomex: Australian managed services and cloud provider specialising in Microsoft Azure, Microsoft 365, and security solutions for mid-market businesses. Comparable in service scope, Microsoft focus, and Australian SMB/mid-market customer profile.
• ASI Solutions: Australian IT managed services and consulting firm providing cloud, security, and infrastructure services to mid-market clients. Comparable to Steadfast in the SMB/mid-market managed services category with similar Microsoft and security offerings.

Broad incumbents

• Data#3: ASX-listed Australian IT services company providing managed services, cloud, and Microsoft licensing optimisation across enterprise customers. Overlaps with Steadfast's Microsoft-centric stack and managed services model but operates at much greater scale and breadth.
• Atturra: ASX-listed Australian IT services provider spanning managed services, business applications, and cloud infrastructure. Comparable to Steadfast in delivering managed IT and Microsoft-based solutions to mid-market clients, with broader product portfolio and significantly larger headcount.
• Telstra Enterprise Managed Services: Telstra's enterprise division provides managed IT, network, security, and cloud services across Australia. Competes with Steadfast for mid-market managed services contracts but operates at vastly greater scale and with proprietary network infrastructure.

Others

• Fishtech Group: US-based managed security and cloud services provider with a partner-led delivery model. Comparable to Steadfast on the cybersecurity/SIEM managed services positioning and Microsoft-centric stack, serving as a US reference point for the MSSP model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/Steadfast_Au
• YouTubeyoutube.com/channel/UCB46DXaXotDbntSwfKyueAw
• Facebookfacebook.com/SteadfastSolutionsIT
• LinkedInlinkedin.com/company/steadfast-solutions

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Steadfast Solutions