What Outcomex does

Outcomex is a privately held Australian systems integrator headquartered in North Ryde, NSW, providing end-to-end IT solutions and managed services to enterprise, government, healthcare, education, and aged-care clients across Australia and New Zealand. The company operates as a Cisco Gold Partner with Master Security and Master Collaboration specializations, augmented by partnerships with Microsoft, AWS, Splunk, Armis, Exabeam, Fortinet, Palo Alto Networks, Cohesity, and NetApp, and holds organization-wide ISO 27001 certification (June 2021). Its engineering base of approximately 67 engineers — including 33 Cisco Certified Internetwork Experts — supports a 24/7 Australia-based Security Operations Centre and a managed services desk handling end-to-end delivery from presales architecture through to fault management.

The product portfolio is organized around two pillars. The first is cybersecurity services: SOC managed services (Blue and Purple Team), xSecure Continuous Exposure Management, Managed Extended Detection and Response (MXDR), penetration testing/red teaming, Cyber Security Risk Assessment, Essential Eight implementation, and Security Control Audit & Review. The second is the proprietary 365Mesh IoT platform, which hosts a family of vertical sub-products — FarmDeck (agriculture), TransportDeck (transportation), SmartCityDeck (smart cities), WorkplaceDeck (workplace analytics), HealthDeck, MineDeck, FoodDeck, CampusOnDeck, Broadsecure, Public Safety, and Worksite Safety — backed by a sensor design and manufacturing facility in New Zealand. Supporting offerings include cloud, networking, data centre, physical security, collaboration (Cisco UC and Webex Contact Center), wireless, project management, compliance-as-a-service, and digital transformation services.

Revenue is generated through four streams: professional services (consultancy, design, deployment), managed services (24/7 help desk, SOC, MXDR), hardware and software resale (primarily Cisco channel), and an emerging SaaS/subscription book (Outcomex Software and 365Mesh licensing). Pricing is quote-driven for enterprise clients with 14-day payment terms and AUD-denominated subscriptions. As of December 2022, Outcomex had 147 employees, 373 cumulative completed projects, and offices in Sydney, Melbourne, Adelaide, Brisbane, and New Zealand; the company has been awarded Cisco ANZ Partner of the Year (2023) and multiple Cisco Security Partner of the Year honors across 2016, 2019, and 2020.

Name

Outcomex

Legal name

Outcomex Pty Ltd

Website

https://outcomex.com.au

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

101–250 employees

Short description

Outcomex is an Australian systems integrator delivering end-to-end IT, cybersecurity, and IoT solutions to enterprise, government, and healthcare clients across Australia and New Zealand, leveraging Cisco Gold Partner status and an in-house 365Mesh IoT platform.

Ownership category

akta.pro rank

Headquarters

HQ city

Ryde

HQ country

Australia

HQ region

Oceania

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Professional Services: Consultancy, design, deployment, and project management services for IT infrastructure implementations. Includes presales architectural design, site audits, solution validation, and UAT.
2. Managed Services: 24/7 managed services including help desk support, fault management and remediation, end-to-end ownership of IT operations.
3. Hardware and Software Resale: As an authorized Cisco reseller and channel partner, Outcomex procures and resells hardware and software products including Cisco networking, collaboration, and security solutions.
4. SaaS Services: Software as a Service offerings including Outcomex Software licensed to customers on subscription basis with support services.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Outcomex is an Australian systems integrator that designs, deploys, and operates end-to-end IT solutions for enterprise, government, and healthcare clients. The company delivers consulting, deployment, and 24/7 managed services across networking, cloud, data centre, collaboration, cybersecurity, and IoT, and resells authorised Cisco and complementary vendor hardware and software. It also develops and licenses proprietary IoT vertical platforms (FarmDeck, WorkplaceDeck, SmartCityDeck, TransportDeck, HealthDeck, MineDeck, and others) under the 365mesh platform, together with subscription-based Outcomex Software SaaS offerings.

Product overview

Outcomex is a multiple award-winning Australian systems integrator providing end-to-end IT solutions and managed services. The portfolio spans two broad categories: (1) Cybersecurity services including an Australia-based Security Operations Centre (SOC) with Blue/Purple Team services, xSecure Continuous Exposure Management, Managed Extended Detection and Response (MXDR), Penetration Testing & Red Team Services, Cyber Security Risk Assessment, The Essential Eight framework implementation, and Security Control Audit & Review; and (2) IoT vertical platforms under the 365Mesh ecosystem including FarmDeck (agriculture), HealthDeck (healthcare), MineDeck (mining), Smart CityDeck (smart cities), TransportDeck (transportation), WorkplaceDeck (workplace management), FoodDeck (food supply chain), Broadsecure (connectivity), and CampusOnDeck (campus networks). Supporting these are core IT services including Cloud Services, Networking, Data Centre, Physical Security, Collaboration (Cisco unified communications), Wireless & Mobility, Compliance as a Service, and Project Management. The company operates as both Outcomex and its IoT sub-brand 365Mesh.

Differentiator

Problem solved

Functional benefit

Brands

• xSecure: Continuous Exposure Management — a cyber security service offering for continuous vulnerability and threat management.
• FarmDeck
• SmartCityDeck
• TransportDeck
• CampusOnDeck
• HealthDeck
• WorkplaceDeck
• Broadsecure
• FoodDeck
• MineDeck
• Public Safety and Emergency
• Worksite and Personnel Safety
• 365mesh

Products and services

• Managed Services (24/7 Help Desk) 24/7 managed services and help desk support that keeps customers' ICT technologies fit for day-to-day operations, including fault management and remediation under end-to-end ownership.
• Cloud Services Design and deployment of private and public cloud environments that enable organisations to run their systems and applications using hybrid cloud architectures.
• Networking Design and implementation of enterprise network architectures to improve performance, reliability, and scalability for organisations.
• Data Centre Data centre solutions that protect enterprise data and apply suitable technologies to manage storage growth across the organisation.
• Collaboration (Cisco Unified Communications & Contact Centre) Implementation of Cisco unified communications and contact centre solutions that connect wireless voice, video, and data across networks for enterprise customers.
• Wireless & Mobility Wi-Fi implementations designed to support high-density wireless environments for enterprise and venue customers.
• Physical Security Network-centric physical security solutions that make enterprise physical environments safer through integrated surveillance and access capabilities.
• Compliance as a Service Managed service that helps organisations get business application data and cloud environments privacy-ready to address regulatory obligations.
• Security Operations Centre (SOC) Managed Services 24/7 Australia-based Security Operations Centre offering Blue Team and Purple Team services, including monitoring, triage, threat hunting, continuous vulnerability management, incident response, forensic services, and ongoing security reporting.
• xSecure Continuous Exposure Management Continuous exposure management service under Outcomex's xSecure brand that provides ongoing monitoring and management of organisational security exposure.
• Managed Extended Detection and Response (MXDR) Managed Extended Detection and Response service that delivers comprehensive threat detection and response capabilities to enterprise customers.
• Penetration Testing & Red Team Services Offensive security testing services including penetration testing and red teaming engagements designed to identify vulnerabilities and assess security posture.
• Cyber Security Risk Assessment Cyber security risk assessment services that identify and evaluate cyber security risks within an organisation.
• The Essential Eight Compliance Service Implementation and compliance services for the Australian Government's Essential Eight cybersecurity maturity framework.
• Security Control Audit & Review Security control auditing and review services accompanied by user awareness training and security training for customer teams.
• AI & Digital Transformation Digital transformation services that help customers bridge the gap between business strategy and technology execution across applications, data, and systems.
• Project Management Services Consultancy and project management services delivering cost-effective and quality IT infrastructure implementations for customers.
• Outcomex Software (SaaS) Subscription-based Outcomex Software platform offered as SaaS with ongoing support services, accessible on a per-account basis with monthly billing in AUD.
• FarmDeck In-house IoT platform purpose-built for agriculture, providing water and electric fence monitoring, vehicle tracking, and quad bike roll-over alerts for farms.
• WorkplaceDeck IoT platform for workplace analytics, providing room occupancy, smart parking, wayfinding, and environment monitoring (temperature, humidity, noise), and fridge temperature monitoring for offices.
• Smart CityDeck IoT solution for smart city applications, delivering connected city infrastructure and analytics.
• TransportDeck IoT platform for the transportation sector, providing monitoring and analytics to support fleet, asset, and infrastructure visibility.
• HealthDeck IoT platform for healthcare facilities providing sensor monitoring and analytics for clinical and operational environments.
• MineDeck IoT platform for mining operations, delivering monitoring and safety capabilities tailored to industrial mining environments.
• FoodDeck IoT platform for food supply chain and food-related environments, supporting monitoring and management across the supply chain.
• Broadsecure IoT connectivity and network solution that enables connected devices with secure network infrastructure.
• CampusOnDeck IoT platform for campus networks and facility management, supporting environment monitoring and analytics across campus environments.

Quantifiable outcome

• Completed 373 projects as of December 2022
• +3 more outcomes

Named customers13 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability2 records

Feature7 records

Partnerships

Eleven partnerships are on record, tiered core and supporting.

• CiscocoreTechnology or IntegrationAs a Cisco Gold Partner with Master Security Specialization and Master Collaboration certification, Outcomex resells, deploys, and implements Cisco solutions including networking, security, collaboration, and data centre technologies. First Cisco partner in APJC to achieve Master Security Specialization. Multiple annual partner awards including ANZ Partner of the Year 2023 and Security Partner of the Year.
• MicrosoftcoreTechnology or IntegrationTechnology partner providing Microsoft collaboration and cloud solutions integrated into Outcomex's solutions portfolio. Featured in head office meeting rooms showcasing Microsoft systems alongside Cisco.
• Amazon Web Services (AWS)coreTechnology or IntegrationCloud services partner providing public cloud infrastructure integrated into Outcomex's cloud services offerings for customer solutions.
• SplunkcoreTechnology or IntegrationSecurity and analytics technology partner. Splunk-based security operations solutions help deliver intelligent security operations, reduce risk, and improve visibility for customers.
• ArmissupportingTechnology or IntegrationIoT security technology partner providing device security intelligence integrated into Outcomex's security solutions portfolio.
• 365meshcoreTechnology or IntegrationParent/related company IoT platform underlying Outcomex's proprietary Deck solutions (FarmDeck, WorkplaceDeck, SmartCityDeck, TransportDeck). Outcomex software and SaaS services operate on this platform.
• ExabeamsupportingTechnology or IntegrationCybersecurity vendor partner for security information and event management (SIEM) and user behavior analytics integrated into SOC services.
• FortinetsupportingTechnology or IntegrationCybersecurity vendor partner providing network security solutions as part of Outcomex's curated vendor security portfolio.
• Palo Alto NetworkssupportingTechnology or IntegrationCybersecurity vendor partner providing next-generation firewall and cloud security solutions integrated into security offerings.
• CohesitysupportingTechnology or IntegrationData management and backup vendor partner providing modern data protection and backup solutions as part of enterprise security and data centre solutions.
• NetAppsupportingTechnology or IntegrationStorage technology partner providing storage-as-a-service (STaaS) solutions integrated into data centre and cloud storage offerings.

Scale indicators5 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• Data#3: Australian IT solutions and Cisco Gold Partner providing similar end-to-end infrastructure, cloud, security, and managed services across ANZ. Closest direct comparable given Cisco-led go-to-market, comparable headcount range, and similar enterprise/government customer base.
• Logicalis Australia: Global Cisco Gold Partner with substantial ANZ operations offering managed services, networking, security, and cloud solutions. Comparable as a Cisco-aligned systems integrator competing for similar mid-market and enterprise Cisco-led engagements.
• Brennan IT: Australian managed services and IT solutions provider with strong mid-market and enterprise presence across ANZ. Comparable offering mix of managed services, cybersecurity, networking, and cloud delivered with similar mid-sized systems integrator economics.
• The Missing Link: Australian IT security and infrastructure integrator with Cisco and security-vendor partnerships, providing managed services, penetration testing, and cybersecurity consulting. Comparable as a security-leaning ANZ systems integrator competing for similar enterprise and government security mandates.
• Datacom: Australia-headquartered IT services company providing cloud, networking, security, and managed services to enterprise and government customers across ANZ. Comparable scale and service portfolio to Outcomex, with broader ANZ footprint and similar Microsoft/Cisco partner ecosystem.
• CyberCX: Australia's largest dedicated cybersecurity services provider with 24/7 SOC, MDR/XDR, and security consulting. Comparable security-service depth, ANZ focus, and enterprise/government customer segments; more cyber-only but competes for the same security wallet.
• Tesserent (Thales Australia): Australian cybersecurity services firm (now part of Thales) providing managed security, SOC, and consulting across ANZ. Comparable security services overlap with Outcomex's MXDR/SOC and government/regulated customer focus.

Broad incumbents

• NTT Ltd (ANZ): Global IT services and managed services provider with substantial ANZ presence offering networking, cloud, data center, and security services. Competes for the upper end of Outcomex's enterprise market with broader global delivery capabilities.
• Accenture Australia: Global professional services firm with large ANZ technology consulting practice covering cloud, security, and infrastructure transformation. Competes for larger enterprise and government transformation deals that Outcomex also pursues.
• Deloitte Australia (Tech/Cyber): Big Four consulting firm with substantial ANZ technology and cybersecurity advisory and implementation practices. Competes for the strategic cybersecurity, cloud, and infrastructure transformation engagements that Outcomex serves.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/outcomexaus
• Facebookfacebook.com/outcomexaus
• LinkedInlinkedin.com/company/outcomex-pty-ltd

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Outcomex