KBIS

What KBIS does

KBIS (K.B.I.S. LTD, branded as Knowledge-Based Information Systems) is an Israeli enterprise software company founded in 2002 by Prof. Adi Armoni that builds the KB2PM (Knowledge-Based Business Process Management) platform and a suite of eight vertical-specific modules for organizations running complex, document- and field-intensive workflows. The platform functions as a flexible integration layer that mediates between an organization's core internal systems (policy, underwriting, financial, optical archive) and external participants such as suppliers, contractors, field agents, and SaaS services, with role-based authorization, multilingual support, mobile device synchronization, and cloud or on-premise deployment. The seven specialized solutions — Telem (field and NatCat claims), Nesicha (cross-organization procurement), Hawk (insurance claims FNOL-to-payment), Athena (arbitration and subrogation), Apollo (external service provider management), Aristo (structured academic submissions), and Paqadu (long-term security deposit management) — extend the core platform into industry-specific process lifecycles.

The company operates as a boutique B2B enterprise software vendor with a primary focus on the insurance vertical, alongside healthcare, defense, government, and academic customers. Its go-to-market is direct enterprise field sales selling tailor-made BPM engagements with full-service delivery (consulting, design, development, integration, assimilation, operations, and support), marketed primarily through the corporate website, direct email outreach, and industry events such as the KBIS 2026 trade show. Pricing is not publicly disclosed and is quote-based, consistent with custom enterprise contracts. Since 2011, KBIS has operated as a stand-alone boutique unit within Matrix IT Ltd., Israel's largest IT company, benefiting from the parent's networking, market presence, and technical bench while retaining product and operational independence. The company holds ISO 9001 and ISO 27001 certifications and lists a customer base that includes AIG, Migdal, Harel, Phoenix, Clal, Menora Mivtachim, Bituach Haklai, the IDF, the Israeli Ministry of Defense, Bituach Leumi, the Council for Higher Education (Malag), and others.

Name

KBIS

Legal name

K.B.I.S. LTD

Website

https://kbis.co.il

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

11–50 employees

Short description

KBIS builds the KB2PM BPM platform and eight vertical modules that automate complex insurance, healthcare, defense, and government workflows — including claims handling, arbitration, procurement, and external service provider management — for enterprise customers primarily in Israel.

Ownership category

akta.pro rank

Product category

Business Process Management Software

NAICS

Custom Computer Programming Services (541511), Computer Systems Design Services (541512)

SIC

Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Workflow & Case Management (Human-Centric BPM) (HDAEAHAA)

akta.pro secondary industry

Business Rules & Decision Management Platforms (BRMS/DMN) (HDAEAKAG)

Keywords

• Business process management
• Claims management software
• Insurance workflow automation
• BPM platform software
• Enterprise software solutions

Headquarters

HQ city

Tel Aviv

HQ country

Israel

HQ region

Middle East

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Software Solutions and BPM Platform: KBIS generates revenue through licensing and implementation of their KB2PM BPM platform and specialized solutions (Telem, Nesicha, Hawk, Athena, Apollo, Aristo, Paqadu) to enterprise customers in insurance, healthcare, and defense sectors. They provide end-to-end solutions including consulting, design, development, integration, assimilation, operations and support.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

KBIS develops and sells the KB2PM (Knowledge-Based Business Process Management) platform, a web-based BPM engine with a flexible integration layer that connects an organization's internal core processes with external participants (suppliers, contractors, field agents, external SaaS services). On top of KB2PM, KBIS delivers eight vertical solutions — Telem, Nesicha, Hawk, Athena, Apollo, Aristo, and Paqadu — that automate complex workflows for insurance, healthcare, defense, government, academic, and long-term-care organizations, with full implementation, integration, assimilation, operations and support services.

Product overview

KBIS offers a platform-plus-modules architecture built on the KB2PM (Knowledge-Based Business Process Management) core platform. The platform manages complex business processes with a flexible integration layer connecting internal systems and external participants. Eight specialized solutions extend the platform: Telem handles field-to-back-office processes; Nesicha manages cross-organization procurement workflows; Hawk provides end-to-end insurance claim handling; Athena supports arbitration and subrogation; Apollo controls external service provider management; Aristo handles academic submissions; and Paqadu manages security deposits. All solutions share advanced role-based authorization, multilingual support, and cloud/on-premise deployment options.

Differentiator

Problem solved

Functional benefit

Products and services

• KB2PM (Knowledge-Based Business Process Management Platform) Core web-based BPM platform that transparently manages and controls business processes in service companies. Acts as a flexible interface and integration layer mediating between an organization's internal core business processes and external activities (suppliers, contractors, field agents, external SaaS services), supporting both human-enabled and automated workflows with advanced analytics-based algorithms and BI-based monitoring.
• Telem Solution for end-to-end handling of back-office and front/field-related processes such as NatCat events, agriculture or property loss claims. Bridges back-office paperwork with on-site work via smart mobile devices for pictures, GPS position-stamp, and on-site inspector/appraiser reports; includes advanced forms generator for field checklists, inspections, and reports.
• Nesicha Procurement-related BPM platform providing status-driven control and management of cross-organization business processes through a one-stop-shop interface, with transparent visibility of suppliers' relationship management lifecycle across purchasing, control, supply, and agreements.
• Hawk End-to-end insurance claim handling and management solution with online interfaces to policy, underwriting, financial, and optical archive systems, managing the entire claim lifecycle from FNOL to payment. Uses embedded rule-engine, BI, and analytics as OEM components.
• Athena Solution for handling arbitration or subrogation processes in insurance and legal fields, supporting the full lifecycle including arbitrator appointment, rulings preparation, appeals, and inter-party payments balancing and accounting, with automatic mission and task generator and regulation-driven schedule tracking.
• Apollo Control and management solution for external service providers serving as front-end of organizational business processes, with SLA monitoring, standardized support templates, document indexing, and full process status control from provider appointment and scheduling through service completion and payment/accounting.
• Aristo Online submission and management solution for structured applications, reports, fill-in forms, tables, and attachments. Used by academic institutes for applying and authorizing learning programs and sending audit reports to the Council for Higher Education (Malag), with pre-defined submission format enforcement, auditing workflow, built-in chat for editors, and unique structured printout capabilities.
• Paqadu Long-term management solution for security deposits at non-financial institutes such as old-age homes, mental-homes, and long-term hospitalization institutes, with built-in complex financial algorithms and reporting complying with regulatory requirements for managing customer deposits, including automatic generation of security deposit insurance policies.

Quantifiable outcome

• Rapid deployment of Hawk claims handling system within approximately 4 months with quick ROI
• +3 more outcomes

Named customers19 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature10 records

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• ServiceNow: ServiceNow's workflow and case-management products (Now Platform, Insurance Claim Management) compete for the same enterprise BPM and cross-departmental workflow workloads as KB2PM, with greater scale and a broader partner ecosystem.
• Pegasystems: Pega is a global leader in BPM and low-code enterprise applications with deep insurance vertical coverage (Pega Insurance Suite, claims automation). It competes with KBIS for large insurance and regulated enterprise BPM deals at a much larger scale and with broader AI capabilities.
• Software AG (webMethods / ARIS): Software AG's ARIS (process modeling) and webMethods (integration) are established BPM and process automation platforms competing with KBIS for process modeling, integration, and workflow orchestration at large enterprises.
• Appian: Appian is a publicly-traded low-code process automation platform widely used in insurance, financial services, and government for case management, claims, and workflow automation—directly overlapping KBIS's KB2PM use cases across regulated verticals.

Direct peers

• Camunda: Camunda provides an open-source workflow and decision automation platform for orchestrating business processes at scale, with strong insurance and financial services use cases. It competes for the same developer-led BPM and case-management workloads as KB2PM.
• Bizagi: Bizagi is a process automation and low-code BPM vendor with strong adoption in Latin American banking and insurance, offering similar model-driven workflow, integration, and case-management capabilities to KBIS's KB2PM platform.
• Duck Creek Technologies: Duck Creek provides a cloud-native insurance suite covering policy, billing, and claims that directly competes with KBIS's Hawk claims module for modernizing insurer core operations.
• Guidewire Software: Guidewire is a leading insurance core systems provider (PolicyCenter, ClaimCenter, BillingCenter) that competes with KBIS's Hawk and Telem claims-handling modules for end-to-end insurance operations modernization, particularly among mid-to-large insurers.
• Sapiens International: Sapiens is an Israeli-headquartered insurance software vendor offering core systems, claims, and digital platforms for property & casualty and life insurers globally—a direct peer given shared Israeli origin, insurance vertical focus, and similar customer profile.

Regional players

• NICE Systems: NICE is an Israeli enterprise software company providing process optimization, analytics, and customer engagement solutions for insurance, financial services, and contact centers—overlapping with KBIS's BI-driven process analytics and Israeli insurance customer base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/kbis-knowledge-based-information-systems

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about KBIS