Thomson's Travel & Tours

What Thomson's Travel & Tours does

Thomson's Travel & Tours is a privately-held, single-office travel agency headquartered at 216-03 Jamaica Avenue in Queens Village, New York, serving individual and group travelers primarily in the United States. The company operates a direct-to-consumer model in which customers either call the agency directly (718.468.4200 / 718.898.8133) or submit an inquiry form on its website (thomsons-travel.com), after which an agent contacts them to complete the booking. There is no self-serve online checkout; every transaction is mediated by a human agent.

The company's core products are flight bookings (round-trip, one-way, and multi-city across a broad list of airlines via what appears to be a third-party booking widget), hotel reservations, bundled vacation packages, and group travel services. The underlying technology is a dated jQuery-based website that exposes a flight search form, a static airline preference list, and links to external travel tools (flight status, weather, currency conversion). There is no proprietary technology stack, no mobile app, no disclosed API, and no integrations beyond outbound links to third-party travel utilities. No patents, trademarks, certifications, or partnerships are disclosed.

Revenue is generated through commissions and fees on flight, hotel, vacation package, and group bookings, functioning as a traditional intermediary between travelers and airlines/hotels/suppliers. Pricing is not publicly disclosed; quotes are produced by agents on request. The customer base is split between individual travelers (primary segment) and group travelers (organizations, agencies, and coordinated groups), with no named enterprise clients, no logos, and no disclosed revenue metrics in the available data. The firm has no disclosed funding, no parent company, and no identified institutional ownership.

Name

Thomson's Travel & Tours

Legal name

Thomsons Travel & Tours

Website

https://thomsons-travel.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Thomson's Travel & Tours is a privately-held, single-office travel agency in Queens Village, NY that sells flights, hotels, vacation packages, and group travel to individual and group travelers in the United States via direct phone and website-inquiry channels, with all bookings handled by agents.

Ownership category

akta.pro rank

Headquarters

HQ city

Queens Village

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Travel Booking Services: Revenue generated through commissions and fees from booking flights, hotels, and vacation packages for customers. The agency acts as an intermediary between travelers and airlines/hotels/suppliers.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels1 record

Core offering

Thomson's Travel & Tours is a travel agency that books domestic and international flights, hotel accommodations, vacation packages, and coordinated group travel for customers. Agents handle inquiries received by phone or via the website's contact form, and the flight booking page presents a search interface covering round-trip, one-way, and multi-city itineraries with cabin class, airline preference, and traveler selection options.

Product overview

Thomson's Travel & Tours offers a single unified travel booking platform with multiple interconnected service offerings. The core products include a flight booking service (searching domestic and international flights across hundreds of airlines), hotel booking service, vacation packages, and group travel services. These services work together to provide comprehensive travel planning, with the flight and hotel services serving as foundational booking tools that can be combined into vacation packages or tailored for group travel needs.

Differentiator

Problem solved

Functional benefit

Products and services

• Flight Booking Service Online flight search and booking service that allows customers to search round-trip, one-way, and multi-city flights, with options for cabin class (Economy, Premium Economy, Business, First Class), airline preference across hundreds of carriers, flexible +/- 1 day search, and traveler selection (adults, children, infants). Designed for individual and group travelers booking domestic and international airfare with agent follow-up.
• Hotel Booking Service Hotel accommodation booking service that enables customers to search and reserve lodging options for their trips. Targets individual and group travelers needing lodging bundled with their flights or vacation packages.
• Vacation Packages Bundled vacation package offerings that combine flights, hotels, and other travel components into comprehensive arrangements. Designed for customers seeking end-to-end vacation planning handled by the agency's agents.
• Group Travel Specialized group travel booking services for organizing travel for multiple travelers, including group rates and coordinated flight, hotel, and itinerary arrangements. Targeted at travel agencies, organizations, and groups planning trips together.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves1 record

Broad incumbents

• AAA Travel: Travel agency arm of AAA serving members with agent-assisted flight, hotel, tour, and vacation package bookings; comparable full-service agency model with a membership-driven twist.
• Expedia: Global online travel agency offering self-serve booking of flights, hotels, vacation packages, and group travel; an incumbent competitor that has absorbed significant demand from traditional agent-led agencies.
• Internova Travel Group: Large U.S.-headquartered travel agency conglomerate operating multiple retail travel brands with agent-assisted booking services; comparable full-service agency positioning at much larger scale.
• American Express Travel: Full-service travel agency operated by American Express offering flights, hotels, cruises, and vacation packages through both online tools and dedicated travel counselors; competes in the same agent-assisted full-service segment at greater scale.
• Flight Centre Travel Group: Global retail travel agency chain offering flights, hotels, tours, and group travel through storefront-based agents; comparable agent-led model targeting leisure and group travelers.
• Booking.com: Major online travel agency dominating accommodation bookings with growing flight and ground-transport offerings; competes for the same customers Thomson's serves by providing instant online booking at scale.

Emerging players

• GoFlytNow / Small NYC travel agencies: Tripadvisor's consumer flight and hotel search/booking tools compete with small retail agencies like Thomson's by enabling direct comparison and self-serve booking across the same supplier inventory the agency resells.
• KAYAK: Travel metasearch and price comparison platform that funnels users to booking suppliers; competes indirectly by surfacing flight and hotel prices without agent intermediation.

Direct peers

• Travel Leaders Network: Network of U.S. retail travel agencies offering agent-assisted flight, hotel, cruise, and group travel services; directly comparable franchise-style agency model.
• Liberty Travel: U.S. retail travel agency chain that sells flights, hotels, vacation packages, and group travel through brick-and-mortar storefronts staffed by agents; directly comparable business model and customer base to Thomson's Travel & Tours.

Market position

Strengths3 records

Weaknesses4 records

Competitive moat2 records

Key risks6 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/thomsons-travel

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Thomson's Travel & Tours