ProContactApp

What ProContactApp does

ProContactApp operates ProContact CRM, a Belgian-made contact management and CRM platform designed for solo-preneurs and independent professionals rather than enterprise teams. The product targets freelancers, tradespeople (electricians, plumbers, decorators), and side hustlers who are dissatisfied with the complexity of mainstream enterprise CRM tools, offering centralized contact records, interaction history, follow-up reminders, custom fields (VAT numbers, preferences, personal notes), and a branded client portal that lets end-clients self-update their details. The company was founded in 2019 and is operated by Bouncy Boring ESHL Tech SRL, a Belgian private limited company (SRL) registered in Belgium; the founding figure is Eric D. (Tech Consultant & Founder), with a separate leadership record referencing Ankur Agarwal as Founder (data conflict noted in source).

The product is delivered as a Progressive Web App (PWA) with cloud-based CRM functionality, accessible on mobile and desktop without a native app install. The technology stack includes Hetzner Online infrastructure (Germany/Finland servers) for EEA-only data hosting, Resend for EU-region transactional email, and optional OAuth sign-in via Google and Apple. Proprietary features include smart follow-up reminders, a one-click CSV import tool with auto-organization by business type, flexible custom fields, and a client portal. The platform holds GDPR compliance, pursues ISO 27001 readiness, and explicitly uses no advertising, tracking, or third-party analytics cookies.

The business model is a single-tier subscription at €19/month (Pro Plan) following a 1-week free trial, with cancel-anytime terms and no modular add-ons. Go-to-market is product-led growth via self-serve website registration (procontact.app/register), bilingual EN/FR content, and SEO targeting CRM-for-freelancers and Belgian-CRM queries; there is no sales team, no channel partners, and no reseller network. The company is bootstrapped with no disclosed institutional capital, headcount of 1–10, and a public beta with 50+ users, indicating an early-stage, founder-funded operation constrained primarily by distribution rather than technology.

Name

ProContactApp

Legal name

Bouncy Boring ESHL Tech SRL

Website

https://procontact.app

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

1–10 employees

Short description

ProContact is a Belgian-made subscription CRM for solo-preneurs, including freelancers, tradespeople, and side hustlers, offering contact management, follow-up reminders, client portal, and GDPR-compliant EU-hosted infrastructure at €19/month via a progressive web app.

Ownership category

akta.pro rank

Product category

CRM Software

NAICS

Software Publishers (513210)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Partner Relationship Management (PRM) & Channel CRM (HDAEAFAG)

Keywords

• Contact management software
• Small business CRM
• Freelancer client tracking
• Client portal platform
• Solo-preneur CRM

Headquarters

HQ city

Bengaluru

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Pro Plan Subscription: Monthly subscription at €19/month providing full CRM functionality including unlimited contacts, mobile app access, client portal, advanced reporting, and priority support. Single tier model with 1-week free trial period before charging.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

ProContact is a Belgian-made CRM delivered as a Progressive Web App that lets solo-preneurs and independent professionals centralize client contacts, log interactions, and receive automated follow-up reminders. It is sold under a single Pro Plan subscription at €19/month with a 1-week free trial, bundling unlimited contacts, mobile access, a branded client portal, and reporting/export.

Product overview

ProContactApp offers a single unified CRM product called ProContact CRM. The product is a Belgian-made contact management platform designed for solo-preneurs and independent professionals (freelancers, tradespeople, side hustlers). It includes unlimited contacts, mobile app access, a client portal, advanced reporting with export capabilities, and priority human support. The entire feature set is bundled in one pricing tier (Pro Plan at €19/month), with no modular add-ons or separate product tiers mentioned.

Differentiator

Problem solved

Functional benefit

Products and services

• ProContact CRM A Belgian-made CRM delivered as a Progressive Web App for solo-preneurs and independent professionals (freelancers, tradespeople, side hustlers). Bundles unlimited contacts, mobile/desktop access, automated follow-up reminders, a branded client portal, advanced reporting with Excel/PDF export, and priority human support into a single Pro Plan subscription at €19/month with a 1-week free trial.

Quantifiable outcome

• Setting up takes ten minutes
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature6 records

Partnerships

Two partnerships are on record, tiered core.

• Hetzner OnlinecoreTechnology or IntegrationInfrastructure hosting provider. All customer data hosted on Hetzner servers located in Germany/Finland within the EEA.
• ResendcoreTechnology or IntegrationEmail delivery service for transactional and notification emails. Processing within EU region.

Scale indicators1 record

Recent moves4 records

Expansion highlights5 records

Direct peers

• Capsule CRM: Capsule is a simple, affordable CRM designed for small businesses and individuals. Its target market and product philosophy (simplicity for SMBs) closely align with ProContact's value proposition and price point.
• Folk CRM: Folk is a modern lightweight CRM designed for relationship and contact management, targeting freelancers, founders, and small teams. Like ProContact, it positions itself as a simple alternative to enterprise CRMs and competes for the same solo-preneur customer.
• Dubsado: Dubsado is a CRM and business management tool built specifically for freelancers and creative small businesses. It targets the same solo-preneur customer base with client management, invoicing, and project workflows.
• HoneyBook: HoneyBook is an all-in-one business management platform for independent professionals and creatives — freelancers, photographers, event planners. It directly competes with ProContact for the same solo-preneur customer segment with CRM plus workflow tools.
• Bonsai: Bonsai is an all-in-one platform for freelancers and small agencies offering CRM, contracts, and invoicing. Like ProContact, it serves the independent professional segment with simplified client management tools.

Broad incumbents

• HubSpot CRM: HubSpot offers a widely-adopted free CRM tier used by freelancers and small businesses. It is the dominant free alternative competing for the same solo-preneur customer base that ProContact targets, though with a much broader feature set.
• Pipedrive: Pipedrive is an established SMB-focused CRM with a strong small-business and freelancer customer base. While broader than ProContact, it serves the same customer segment with similar contact and pipeline management functionality.
• Salesforce: Salesforce is the dominant enterprise CRM that has increasingly moved downmarket with offerings targeting small businesses. While broader in scope, it competes with ProContact for the long tail of solo-preneurs and freelancers, especially via free/entry tiers.
• Zoho CRM: Zoho CRM is a broad, well-established CRM platform with free and low-cost tiers used by small businesses worldwide. It competes for the same solo-preneur and SMB segment but offers a much wider feature portfolio.

Emerging players

• Clay: Clay is a personal CRM and relationship management tool that helps individuals and freelancers manage their contacts and follow-ups. It overlaps with ProContact's solo-preneur focus but emphasises personal network management more heavily.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ProContactApp