Catholic Community Services

What Catholic Community Services does

Catholic Community Services of Lane County (CCS) is a 501(c)(3) nonprofit social services agency founded in 1951 and headquartered in Springfield, Oregon, serving residents of Lane County. The organization operates two physical Community Service Centers — one in Eugene (1464 West 6th Avenue) and one in Springfield (1025 G Street) — plus a dedicated Refugee & Immigrant Services Program (RISP) office in Eugene. In FY2024-25 CCS reported distributing 38,748 food boxes (a 110% three-year increase), $2,784,623 in energy assistance to 5,237 households (+37% YoY), $821,414 in rent assistance to 248 households (more than double YoY), and supportive case management to 342 families with 420 children, plus OASIS drop-in services for 39 unhoused families with 91 children.

CCS delivers a portfolio of interconnected emergency-assistance and case-management programs: Food Pantry, Clothing Closet (Springfield only), no-cost supplies (bus passes, hygiene items, eyeglass and prescription assistance, SNAP enrollment), Rent Assistance, Energy Assistance navigation across five utility partners (EWEB, SUB, EPUD, Northwest Natural Gas, Pacific Power), Family Support and Connections (FSC) case management, OASIS drop-in services for unhoused families, Cold Weather Shelter motel vouchers, and the RISP refugee resettlement program — the only such federal affiliate in Lane County. There is no proprietary technology; service delivery is human-driven, in-person, and supplemented by partner agencies that co-locate at CCS sites (Centro Latino Americano, 1st Way of Eugene, OSU Extension, Springfield Public Library).

The organization's revenue model is typical of community-based 501(c)(3) agencies and combines four streams: individual donations (one-time, monthly, annual, and planned giving via the Loving Neighbors Giving Circle at $1,000/year pledges), government grants and contracts (notably LIHEAP and federal refugee resettlement funding), utility-program pass-through funding administered on behalf of EWEB, SUB, EPUD, NWN, and Pacific Power, and special events including the annual Great Hour of Caring Power Hour Breakfast and Help & Hope Tours. All direct services to community members are provided at no cost; pricing is not applicable. Operations are supported by approximately 50 employees, hundreds of volunteers, and an active volunteer Board of Directors chaired by Suzanne Graf.

Name

Catholic Community Services

Legal name

Catholic Community Services of Lane County, Inc.

Website

https://ccslc.org

Company type

Private

Founded year

1951

Operating status

Operating

Headcount range

11–50 employees

Short description

Catholic Community Services of Lane County is a 501(c)(3) nonprofit founded in 1951 that provides food, rent and energy assistance, refugee resettlement, and case management to low-income Lane County, Oregon residents through two community service centers.

Ownership category

akta.pro rank

Product category

Human & Social Services

NAICS

Community Food Services (62421), Other Individual and Family Services (624190), Community Housing Services (62422), Community Food and Housing, and Emergency and Other Relief Services (6242)

SIC

Services-Social Services (8300)

akta.pro primary industry

Faith-Based Social Services & Community Outreach (Food Pantries, Shelters, Counseling) (BPAGAJAG)

akta.pro secondary industry

Community Centers & Neighborhood Support Services (BPAGAEAL)

Keywords

• Social services nonprofit
• Emergency food assistance
• Homeless family services
• Refugee resettlement services
• Rent and energy assistance

Headquarters

HQ city

Springfield

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Others

Revenue model

1. Individual Donations: Financial gifts from community members - one-time, monthly, or annual giving. Donors can give online, by mail, or through electronic funds transfer. Tax-deductible donations to 501(c)(3) organization.
2. Government Grants and Contracts: Funding from government agencies including LIHEAP for energy assistance, refugee resettlement programs, and other social service funding.
3. Planned Giving and Estate Gifts: Legacy giving through wills, trusts, retirement plan assets, stock gifts, and donor-advised funds. Includes Loving Neighbors Giving Circle for $1,000/year pledges.
4. Special Events: Annual Great Hour of Caring breakfast fundraiser generating sponsorship and ticket revenue from community supporters.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Catholic Community Services of Lane County is a 501(c)(3) nonprofit social services agency that delivers no-cost, in-person emergency assistance and stabilization services to Lane County residents in need. Its core offerings are a no-cost food pantry, clothing closet, rent and energy assistance, the Refugee & Immigrant Services Program (RISP), case management (Family Support & Connections), the OASIS program for unhoused families with children, cold-weather shelter placements, and partner-agency connections for healthcare, education, and Spanish-language support.

Product overview

Catholic Community Services of Lane County is a nonprofit social services agency (501(c)(3)) offering a portfolio of interconnected emergency assistance and support programs. The core service delivery consists of food assistance (Food Pantry, FOOD S.O.S. campaign), clothing access (Clothing Closet), financial assistance (Rent Assistance, Energy Assistance), and no-cost essential supplies. Case management programs include the Family Support and Connections Program (FSC) for families experiencing poverty, the OASIS Program for unhoused families with children, and the Cold Weather Shelter Program. The Refugee & Immigrant Services Program (RISP) provides comprehensive immigration legal services, social services, and employment assistance. The organization also operates community fundraising events including the annual Great Hour of Caring breakfast and Help & Hope Tours. Services are delivered through two Community Service Centers in Eugene and Springfield, with partner agency connections providing healthcare, education, and Spanish-language resources on-site.

Differentiator

Problem solved

Functional benefit

Brands

• Refugee & Immigrant Services Program (RISP): Comprehensive hub of social services, connections, and immigration legal services for refugees, asylum seekers and other immigrants
• Family Support and Connections (FSC) Program
• OASIS Program
• FOOD S.O.S.
• Great Hour of Caring
• Loving Neighbors Giving Circle

Products and services

• Food Pantry No-cost grocery distribution walk-in service available at both the Eugene and Springfield Community Service Centers, providing emergency food boxes to Lane County residents in need. Operating as the largest distributor of no-cost food in Lane County with 38,748 food boxes distributed in FY2024-25.
• Clothing Closet No-cost, volunteer-run clothing boutique available exclusively at the Springfield Community Service Center (M-F 9am-12pm), offering free clothing to clients in need.
• No-Cost Supplies & Services Bundle of supplementary no-cost services for CCS clients at the Eugene and Springfield centers, including bus passes, personal hygiene supplies, eyeglass vouchers, ID replacement assistance, prescription assistance, and SNAP enrollment assistance.
• Energy Assistance Assists income-eligible Lane County households with applying for energy assistance programs including LIHEAP, EWEB Customer Care, Springfield Utility Board Project Share, EPUD Helping Hands, NW Natural OLGA/GAP, and Pacific Power OEAP/Oregon Energy Fund. Distributed $2,784,623 to 5,237 households with 2,788 children in FY2024-25, a 37% YoY increase.
• Rent Assistance Emergency rent assistance for eligible Lane County households based on housing status, age, income, and zip code, with limited availability that changes monthly. Provided $821,414 to 248 households with 228 children in the most recent fiscal year — more than double the prior year.
• Refugee & Immigrant Services Program (RISP) Comprehensive hub providing social services, immigration legal services, and employment assistance to refugees, asylum seekers, and immigrants in Lane County. Operates as the only refugee resettlement affiliate office in Lane County and partners with the Refugee Resettlement Coalition of Lane County (RRC).
• Family Support and Connections Program (FSC) Supportive case management program offering families throughout Lane County connections to community resources for education, employment support, housing resources, and family strengthening.
• OASIS Program Daytime drop-in program for unhoused families with children, providing a safe place, caring case managers, connection to community resources, laundry, showers, restrooms, and a kitchen for food preparation. Served 39 unhoused families with 91 children in the most recent fiscal year.
• Cold Weather Shelter Program Provides motel shelter placements for homeless families with children when temperatures fall below 30 degrees and the Egan Warming Centers open, subject to funding and motel vacancy.
• FOOD S.O.S. Campaign Urgent emergency food appeal campaign with a $500,000 fundraising goal to stock pantry shelves through 2026 and provide 7,000 additional food boxes to neighbors in need.
• Great Hour of Caring Annual Power Hour breakfast fundraiser that brings the Lane County community together to support essential services for those facing hardship across the county.
• Help & Hope Tours Quarterly behind-the-scenes tours of CCS service centers offering community members and donors a firsthand look at programs and services through storytelling by staff, volunteers, and clients.
• Back to School Drive Annual donation drive collecting school supplies to support over 200 children enrolled in CCS family-focused programs, helping students facing housing instability begin the school year with needed tools.

Quantifiable outcome

• 38,748 food boxes provided in FY2024-25, 110% increase over three years
• +4 more outcomes

Named customers1 record

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Refugee Resettlement Coalition of Lane County (RRC)coreStrategic or Co-development PartnerVolunteer-led effort to support refugees and asylum seekers in partnership with CCS Refugee & Immigrant Services Program (RISP). Provides comprehensive hub of social services, connections, and immigration legal services to help newcomers integrate into the community.
• 1st Way of EugeneminorStrategic or Co-development PartnerPartner providing free ultrasounds, pregnancy testing and support services at CCS Springfield and Eugene Service Centers.
• OSU Extension Service Nutrition ServicesminorStrategic or Co-development PartnerProvides food pantry samples and recipes at CCS service centers to support nutrition education.
• Springfield Public LibraryminorStrategic or Co-development PartnerPartners to provide library card assistance at CCS service centers.
• Centro Latino AmericanominorStrategic or Co-development PartnerPartners to provide resources for the Spanish-speaking community at CCS service centers.
• Eugene Water & Electric Board (EWEB)coreStrategic or Co-development PartnerEWEB Customer Care program for low-income EWEB customers. CCS helps navigate and apply for energy assistance programs funded through EWEB.
• Springfield Utility Board (SUB)coreStrategic or Co-development PartnerProject Share program for low-income SUB customers. CCS administers energy assistance for SUB customers with past-due electric bills.
• Emerald People's Utility District (EPUD)minorStrategic or Co-development PartnerHelping Hands program for low-income EPUD customers. CCS helps navigate and apply for energy assistance programs.
• Northwest Natural GasminorStrategic or Co-development PartnerOregon Low-Income Gas Assistance (OLGA) and Gas Assistance Program (GAP) for low-income NWN customers. CCS assists with applications.
• Pacific PowerminorStrategic or Co-development PartnerOregon Energy Assistance Program (OEAP) and Oregon Energy Fund for low-income Pacific Power customers. CCS helps with applications.
• Food for Lane CountyminorStrategic or Co-development PartnerReferral partner for food donations. CCS directs community members wanting to donate non-perishable food items to Food for Lane County.

Scale indicators10 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Looking Glass Community Services: Eugene-based nonprofit providing case management, family support, and crisis services to youth and families in Lane County — directly comparable to CCS's FSC and OASIS programs.
• Food for Lane County: Regional food bank operating across Lane County, Oregon. Directly comparable to CCS as a food assistance provider serving the same low-income population; Food for Lane County is even a referral/donation partner of CCS.
• St. Vincent de Paul Society of Lane County: Catholic-affiliated nonprofit providing direct social services (rent, utility, food assistance) in Lane County. Closely comparable to CCS in mission, faith-based identity, and service mix.
• White Bird Clinic: Lane County nonprofit providing social services, crisis intervention, and support for unhoused and low-income populations in Eugene. Overlapping target population and complementary service delivery with CCS.
• Centro Latino Americano: Lane County nonprofit serving the Latino community with social services and cultural integration support. Direct service partner of CCS and an overlapping immigrant/refugee services provider.
• Egan Warming Centers: Lane County cold-weather shelter network that CCS coordinates with through its Cold Weather Shelter Program. Directly comparable in serving unhoused populations in the same geography.
• Salvation Army Eugene Corps: Faith-based social services organization operating in the Eugene-Springfield area, providing rent/utility assistance, food boxes, and case management to low-income residents — overlapping directly with CCS service portfolio.

Regional players

• Homes for Good Housing Agency (Lane County): Lane County's housing authority administering federal housing assistance, vouchers, and homelessness programs. Comparable mission-area (housing stability) and shared geography with CCS.

Broad incumbents

• Catholic Charities of Oregon: Statewide Catholic Charities affiliate operating immigration legal services, refugee resettlement, and social services across Oregon. Larger umbrella organization that CCS RISP connects to through faith-based networks.
• Lane County Human Services Division: Government entity administering public assistance programs (LIHEAP, rental assistance, SNAP outreach) in Lane County. Operates complementary programs in the same geography, often in coordination with CCS.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/CCSLaneCounty
• LinkedInlinkedin.com/company/catholic-community-services-of-lane-county/?viewAsMember=true
• Instagraminstagram.com/ccs_lc
• Xx.com/ccslc1952

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Catholic Community Services