Quality First Personnel

What Quality First Personnel does

Quality First Personnel is a privately held contingency-based staffing agency headquartered at 9330 Lyndon B Johnson Freeway in Dallas, Texas. The company places permanent and temporary employees across the Dallas/Fort Worth Metroplex — its President has been recruiting in the Dallas market since 1977, and the firm was formally established as a permanent and temporary staffing service in 1994. The company offers three core engagement models — Direct Hire Placements (permanent employment with a 100-day replacement guarantee), Temp-to-Hire Placements (eligible after 520 hours on assignment), and Temporary Placements (short-term coverage for vacation, medical leave, or cyclical demand, with a 4-hour replacement window) — across five vertical specializations: medical (Medical Assistants, NPs, CNAs, PAs, X-Ray Techs, Medical Office Managers), administrative, accounting, call center, and light industrial/warehouse/logistics. Payroll processing for temporary placements and applicant testing services are offered as separately priced add-ons.

The company's operating backbone is a computerized applicant matching system built on a proprietary database of pre-screened candidates accumulated over more than three decades of local recruiting. Screening protocol covers background checks and verified employment history, and an in-house applicant testing facility evaluates candidate proficiency in Microsoft Word, Excel, PowerPoint, Access, typing, data entry, 10-key, medical terminology, and accounting/AP/AR/bookkeeping, providing measurable technical evidence prior to client submission. Revenue is generated exclusively on a contingency basis: employers pay nothing to list a job opening and are charged only when a referred candidate is hired (transaction-fee model, pay-as-you-go cadence). Go-to-market is sales-led and direct (phone at 972-783-2020, email, fax, web forms), with no resellers, franchisees, or intermediary channels. The headcount band of 11–50 employees is consistent with a single-office, owner-operated regional agency.

The firm is M/WBE and HUB certified through the State of Texas, is a member of the American Staffing Association and the Metroplex Association of Personnel Consultants, and is reported to have ranked among the Top 15 in sales production with both the Texas Association of Personnel Consultants (TAPC) and the Metroplex Association of Personnel Consultants (MAPC) for over 20 consecutive years.

Name

Quality First Personnel

Legal name

Quality First Personnel

Website

https://qualityfirstpersonnel.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

11–50 employees

Short description

Quality First Personnel is a Dallas-based contingency staffing agency that places permanent and temporary employees across medical, administrative, accounting, call center, and light industrial roles in the DFW Metroplex under a no-fee-until-hired model.

Ownership category

akta.pro rank

Product category

Staffing Services

NAICS

Employment Placement Agencies (561311), Temporary Help Services (561320), Employment Services (5613)

SIC

Services-Employment Agencies (7361)

akta.pro primary industry

Local & Regional Generalist Staffing Agencies (BPACACAH)

akta.pro secondary industries

Clerical & Customer Support Temp Staffing (BPACACAC), Temp-to-Hire Staffing (BPACACAG), Healthcare Non-Clinical Temp Staffing (BPACACAO)

Keywords

• Permanent staffing services
• Temporary staffing solutions
• Contingency recruitment agency
• Medical staffing placements
• Administrative staffing services

Headquarters

HQ city

Dallas

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Contingency Staffing Placement Fees: The company operates as a contingency-based staffing agency. Employers pay no fee to list job openings with the agency. Fees are charged only when an employer selects and hires a candidate referred by Quality First Personnel. This is a performance-based revenue model where payment is contingent on successful placement.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Quality First Personnel is a contingency-based staffing agency that provides Direct Hire, Temp-to-Hire, and Temporary placement services to employers in the Dallas/Fort Worth Metroplex. The firm sources, screens, and submits candidates for office, clerical, medical, mortgage, sales, customer service, and light industrial positions, using its in-house testing facility to verify candidate skills. No fee is charged unless an employer hires a referred candidate.

Product overview

Quality First Personnel is a permanent and temporary staffing agency serving the Dallas/Fort Worth Metroplex. The company operates a contingency-based recruitment model offering three core placement services: Direct Hire Placements (permanent employment), Temp to Hire Placements (trial period with conversion option after 520 hours), and Temporary Placements (short-term coverage). The company also provides Payroll Services for temp placements, Applicant Testing Services with an in-house testing facility for skill verification, and specializes in five key vertical markets: Medical, Administrative, Accounting, Call Center, and Light Industrial staffing. The company has served the Dallas area since 1977 and maintains an extensive database of pre-screened candidates with full background checks and employment history verification.

Differentiator

Problem solved

Functional benefit

Products and services

• Direct Hire Placements Permanent placement service where referred candidates are hired directly as permanent employees of the client company; backed by a 100-day replacement guarantee if expectations are not met.
• Temp to Hire Placements Temporary staffing solution where employees work on assignment and become eligible for permanent hire by the client after completing 520 hours on assignment.
• Temporary Placements Short-term staffing coverage for vacation, medical leave, or busy period needs; replacement provided within the first four hours of an assignment if needed.
• Applicant Testing Services Skill assessment testing in Microsoft Word, Excel, PowerPoint, Access, Typing, Data Entry, 10-key, Medical Terminology, Accounting, Accounts Payable/Receivable, and Bookkeeping to evaluate candidate qualifications.
• Medical Staffing Placement services for medical professionals including Medical Assistants, Front/Back Office staff, Nurse Practitioners, Certified Nurses Aides, Physician Assistants, X-Ray Techs, Medical Office Managers, and Practice Administrators.
• Administrative Staffing Placement services for Administrative Assistants, Receptionists, Secretarial, General Office, Data Entry Clerks, and Office Managers.
• Accounting Staffing Placement services for Accounts Receivable, Accounts Payable, Accounting Clerks, Bookkeepers, and Full Charge Accountants.
• Call Center Staffing Placement services for Call Center Representatives, Inbound/Outbound sales, Support, and Customer Service Representatives.
• Payroll Services Payroll processing services for temporary employees placed with client organizations.

Quantifiable outcome

• 100-day replacement guarantee on Direct Hire placements
• +2 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

One partnership is on record.

• American Staffing AssociationminorOthersQuality First Personnel is a proud member of the American Staffing Association (ASA), indicating compliance with industry standards and access to industry resources and networking.

Scale indicators4 records

Recent moves5 records

Expansion highlights3 records

Broad incumbents

• Kelly Services: Global staffing company with strong presence in office, clerical, administrative, and light-industrial temporary placements. Comparable to Quality First's clerical and temp-to-hire core offerings, though operating at vastly greater scale.
• Robert Half International: Global staffing firm specializing in temporary and permanent placement across office, administrative, accounting, and finance roles. Comparable to Quality First Personnel because both emphasize clerical and administrative verticals, though Robert Half operates at national scale with a far larger recruiter bench.
• Adecco USA: One of the largest global staffing providers, offering temporary, temp-to-hire, and direct-hire across office, industrial, and professional categories. Comparable to Quality First Personnel across multiple verticals but with significantly greater scale, MSP/VMS capabilities, and geographic reach.

Direct peers

• Staffmark: National staffing provider placing temporary, temp-to-hire, and direct-hire associates in office, clerical, industrial, and professional roles. Mirrors Quality First's three-placement-product model and clerical-heavy vertical mix.
• PrideStaff: Regional staffing firm offering temporary, temp-to-hire, and direct-hire placements across administrative, clerical, accounting, and light-industrial roles. Directly comparable contingency-based service mix and SMB/mid-market employer focus.
• Spherion Staffing: Staffing firm specializing in administrative, clerical, customer-service, accounting, and light-industrial temporary and direct-hire placements. Mirrors Quality First's contingency-based, SMB-focused model with a similar vertical mix.
• Insight Global: Staffing firm specializing in temporary, temp-to-hire, and direct-hire placement across administrative, accounting, call-center, and light-industrial roles. Closely mirrors Quality First's multi-vertical generalist model with an SMB/enterprise hybrid book of business.
• Express Employment Professionals: Franchised staffing agency providing temporary, temp-to-hire, and direct-hire placement across administrative, commercial, and light-industrial categories. Highly comparable to Quality First Personnel's contingency-based, multi-vertical local-agency model.

Emerging players

• Accountemps / Robert Half (accounting vertical): Specialized accounting and finance staffing division of Robert Half, placing temporary and permanent accounting clerks, bookkeepers, and full-charge accountants. Directly comparable to Quality First's Accounting specialization (AP/AR, Full Charge Bookkeepers).

Regional players

• CornerStone Staffing: Texas-based regional staffing agency with offices across the DFW area offering temporary, temp-to-hire, and direct-hire placement in clerical, administrative, accounting, and light-industrial roles. Direct geographic and vertical overlap with Quality First Personnel in the DFW metroplex.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/quality-first-personnel

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Quality First Personnel