Kaktus Computer AG
Kaktus Computer AG is a privately held Swiss IT services company founded in 1989 and headquartered in Dietikon. It delivers hardware, software, network, security, web design, and europa3000 ERP implementation services to over 300 SME clients across Switzerland as an official europa3000 Competence Center.
- Company typePrivate
- Founded1989
- HeadquartersDietikon, Switzerland
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Kaktus Computer AG does
Kaktus Computer AG is a privately held Swiss Aktiengesellschaft founded in 1989 and headquartered in Dietikon, canton of Zurich. The company delivers comprehensive IT services to small and medium enterprises (KMU) across Switzerland, covering hardware procurement, software sales, network installation (copper, fiber, wireless), security solutions, web design (specialized in Joomla CMS), training, equipment leasing, and ongoing support. It operates as an official europa3000 Competence Center, partnering with europa3000 AG in Aarau to implement and support the europa3000 ERP suite (financial accounting, logistics, production, and information process management) and its sub-modules, including ProcessMenu©, ProcessEdit©, ProcessSnap©, CommandBar©, and ManagementMonitor©. Kaktus is led by a three-person core team — CEO and owner Markus Senn, CFO Martina Noser, and CTO Chris Tomys — and is supplemented by partner firms including Flashnet GmbH, with combined internal experience cited at 50–100 person-years in the Swiss SME environment.
Kaktus Computer AG firmographics
Firmographics- Name
- Kaktus Computer AG
- Legal name
- KAKTUS computer ag
- Website
- https://kaktuscomputer.ch
- Company type
- Private
- Founded year
- 1989
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Kaktus Computer AG is a privately held Swiss IT services company founded in 1989 and headquartered in Dietikon. It delivers hardware, software, network, security, web design, and europa3000 ERP implementation services to over 300 SME clients across Switzerland as an official europa3000 Competence Center.
- Ownership category
- akta.pro rank
Where Kaktus Computer AG is headquartered
LocationHeadquarters
- HQ city
- Dietikon
- HQ country
- Switzerland
- HQ region
- Europe
Offices2 records
Markets served
Kaktus Computer AG business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Infrastructure, Operations, Marketing or Sales, Supply Chain, Technology or R&D, Others
Revenue model
- IT Services and Consulting: Professional IT services billed hourly at CHF 220.00 per hour, with various subscription packages available (10, 25, or 50 hour blocks). Support services are provided during business hours with SLA-based escalation.
- Hardware Sales: Sale of hardware products including personal computers, notebooks, servers, printers, networking equipment, and peripherals. Products sourced from major manufacturers.
- Software Sales and Licensing: Sale of standard software (operating systems, word processing, antivirus, graphics software), network software (databases, load management, client/server systems), and special software upon request.
- Equipment Leasing: Leasing services for IT equipment and software through partnered leasing providers, including the europa3000 software. After consultation, equipment is assembled to customer requirements and formalities handled with the leasing partner.
- Training Services: Europa3000 training courses conducted at their facility or on-site at customer premises, with a minimum of 3 participants per session.
- Managed Services / SLA Contracts: Support services with Service Level Agreements providing guaranteed response times and ongoing customer care through their data center-based Customer Care Service.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Pay-as-you-go | Hourly Support - Standard Rate |
| Unit Pricing | One time/ perpetual license | PC Operating System Installation |
| Subscription | Annual | Hourly Subscription - 10 Hours |
| Subscription | Annual | Hourly Subscription - 25 Hours |
| Subscription | Annual | Hourly Subscription - 50 Hours |
| Usage-based | Pay-as-you-go | Time Surcharges |
| Subscription | Monthly | Accounting Services |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels3 records
Kaktus Computer AG product offering
Product offeringCore offering
Kaktus Computer AG delivers comprehensive IT services to Swiss small and medium enterprises, including hardware procurement and configuration, software and network setup, IT security, Joomla-based web design, training, equipment leasing, and ongoing support. As an official europa3000 Competence Center, the company specializes in implementing and supporting the europa3000 ERP and business management suite, complemented by SLA-based managed services and remote support delivered through its in-house Customer Care Service and central hotline.
Product overview
Kaktus Computer AG is an IT services company offering a portfolio of managed services for SMEs in Switzerland. The core product is europa3000™ ERP software, a .NET-based business management solution providing financial accounting, logistics, production, and information process management, with modules including ProcessMenu©, ProcessEdit©, ProcessSnap©, CommandBar©, and ManagementMonitor©. Complementary services include hardware sales (computers, notebooks, servers, peripherals), network solutions (copper/fiber/wireless LAN), security services, web design (Joomla CMS), IT support with remote maintenance via ISL Light©, training, and equipment leasing.
Differentiator
Problem solved
Functional benefit
Products and services
- europa3000™ ERP and Business Management Suite .NET-based ERP and business management software for Swiss SMEs, providing financial accounting, logistics, production, and information process management. Sold, implemented, and supported by Kaktus as an official europa3000 Competence Center.
- Hardware Sales and Configuration Sale and custom configuration of PCs, notebooks, PDAs, network servers, InkJet and LaserJet printers, networking products, original consumables, and custom system builds backed by an in-house repair workshop, targeted at Swiss SMEs.
- Network Solutions End-to-end network setup covering copper cabling (100-10,000 MBit), fiber optic cabling, and wireless LAN, including planning, project management, and physical installation for business customers.
- IT Security Services IT security solutions protecting against external attacks using hardware- or software-based controls, including virus and malware protection and tailored security concepts designed for individual SME environments.
- Webdesign Services Full-service web design from planning through finished internet presence, specialized in Joomla CMS, delivered to associations, private users, and businesses.
- IT Support and Managed Services First-level IT support via the europa3000 Competence Center hotline (9:00-18:00) with defined escalation procedures, SLA-based response times, and remote maintenance delivered through the in-house data-center-based Customer Care Service using ISL Light remote support.
- Training Services europa3000 training courses delivered on request at the Dietikon training facility or on-site at customer premises, requiring a minimum of three participants per session.
- Equipment and Software Leasing Leasing arrangements for IT equipment and software (including europa3000) facilitated through established leasing partners, with Kaktus handling consultation, custom equipment assembly, and formalities.
Quantifiable outcome
- Over 3,000 business customers served through europa3000 partner network
- +1 more outcomes
Companies that use Kaktus Computer AG
Customer profileNamed customers1 record
Segments1 record
Ideal customer profiles1 record
Kaktus Computer AG technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
Kaktus Computer AG partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and minor.
- europa3000 AGcoreClose partnership with europa3000 AG in Aarau as an official europa3000 Competence Center. This partnership provides Kaktus with access to the europa3000 ERP solution portfolio including ProcessMenu©, ProcessEdit©, ProcessSnap©, CommandBar©, and ManagementMonitor©. The relationship ensures short and fast decision-making paths and a clear overview of the entire project process. Kaktus specializes in implementing and supporting europa3000 solutions for Swiss SMEs.
- Flashnet GmbHcorePartnership with Flashnet GmbH for implementing IT projects. Together they offer very practical and efficient project implementation with over 100 man-years of combined IT project experience. This partnership enables Kaktus to deliver comprehensive IT projects with unrivalled price-performance ratio.
- Renowned Leasing PartnersminorPartnership with established leasing providers to offer equipment leasing options to customers. Kaktus handles the consultation, equipment assembly to customer requirements, and manages the formalities with the leasing partner.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Kaktus Computer AG competitors and assessment
Company assessmentBroad incumbents
- Aveniq AG: Swiss IT services provider (formerly Avectris) delivering managed services, cloud, and workplace solutions to SMEs and mid-market. Broadly comparable in service portfolio and customer focus.
- Axians Switzerland: Subsidiary of VINCI Energies providing IT services, networks, and managed services across Switzerland. Larger incumbent competing for the same SME-to-mid-market IT services wallet.
- Bechtle AG (Switzerland): European IT services and hardware reseller with Swiss operations covering hardware, software, and managed services. Overlaps with Kaktus on hardware sales and IT services for SMEs.
- Zühlke Technology Group AG: Swiss-headquartered IT services and consulting firm with emphasis on digital transformation, software, and managed services. Larger incumbent with broader capabilities but similar Swiss SME/mid-market exposure.
Direct peers
- Microwin AG: Swiss IT services provider serving SMEs with hardware, software, network, and support offerings across multiple Swiss locations. Directly comparable as a regional IT services competitor targeting the same KMU segment.
- ITRIS Enterprise AG: Swiss IT solutions provider offering managed services, infrastructure, and software support to mid-market and enterprise clients. Comparable as a Swiss IT services peer with similar customer base.
- beecom AG: Swiss IT services and managed services firm serving SME customers with infrastructure, cloud, and support. Comparable in customer segment (Swiss SMEs) and service breadth.
- CompuData AG: Swiss IT services company providing hardware, software, support, and managed services to SME customers. Direct competitor in the same regional KMU segment.
Emerging players
- evoila (Switzerland): Swiss IT services provider focused on managed services, cloud, and IT infrastructure for SMEs. Comparable in customer targeting and service model, with a more cloud-native tilt.
Regional players
- OBT AG: Swiss professional services and IT firm offering ERP, consulting, and managed IT services to SMEs. Comparable as a Swiss regional competitor with ERP and IT services overlap.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Customer concentration
Kaktus Computer AG social profiles
Digital presenceKaktus Computer AG financial estimates
Financial estimateRevenue estimate
Valuation estimate
Kaktus Computer AG leadership team
Management profileNumber of profiles
Profiles3 records
Kaktus Computer AG funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Kaktus Computer AG M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Kaktus Computer AG
What does Kaktus Computer AG do?
Kaktus Computer AG delivers comprehensive IT services to Swiss small and medium enterprises, including hardware procurement and configuration, software and network setup, IT security, Joomla-based web design, training, equipment leasing, and ongoing support. As an official europa3000 Competence Center, the company specializes in implementing and supporting the europa3000 ERP and business management suite, complemented by SLA-based managed services and remote support delivered through its in-house Customer Care Service and central hotline.
Is Kaktus Computer AG a public or private company?
Kaktus Computer AG is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Kaktus Computer AG founded?
Kaktus Computer AG was founded in 1989. It employs 1 to 10 people.
Where is Kaktus Computer AG based?
Kaktus Computer AG is headquartered in Dietikon, Switzerland, in the Europe region.
How does Kaktus Computer AG make money?
Six revenue lines are on record. IT Services and Consulting is the primary driver. The others are hardware Sales, software Sales and Licensing, equipment Leasing, training Services and managed Services / SLA Contracts.
Who are Kaktus Computer AG's main competitors?
Broad incumbents on record are Aveniq AG, Axians Switzerland, Bechtle AG (Switzerland) and Zühlke Technology Group AG. Direct peers are Microwin AG, ITRIS Enterprise AG, beecom AG and CompuData AG. evoila (Switzerland) is listed as an emerging player. OBT AG is listed as a regional player.
Does Kaktus Computer AG have an API?
No public API is recorded for Kaktus Computer AG.