Hawaiian Insurance and Guaranty Company

What Hawaiian Insurance and Guaranty Company does

Hawaiian Insurance and Guaranty Company, legally Hawaiian Insurance and Guaranty, Limited and commonly referred to as HIG, is a privately held property and casualty insurance carrier founded in 1915 and headquartered at 900 Fort Street Mall, Suite 1645 in Pioneer Plaza, Honolulu, Hawaii. The company underwrites and services personal lines (homeowners, condominium, renters, and dwelling fire policies) and small-commercial lines (home business and business owners policies), with optional endorsements including personal umbrella, hurricane coverage, identity fraud, equipment breakdown, and debris removal. Coverage limits cap at $1,000,000 for dwelling, business personal property, and liability components.

The company operates with a lean direct staff of 1-10 employees and distributes its products exclusively through a network of independent insurance agents physically present in 11 Hawaiian cities across the islands (Hilo, Honolulu, Kahului, Kailua-Kona, Kapolei, Kaunakakai, Kihei, Lahaina, Lihue, Wailuku, and Waipahu). HIG does not sell directly to consumers — quotes, policy issuance, and ongoing servicing flow through these agent relationships, with the company website (higltd.com) used for information, agent location, payment processing via a third-party payment portal, and agent portal access (HIG ICD System and HIG Endeavor). Pricing is annual subscription-based and not publicly disclosed; final quotes incorporate coverage limits, deductibles, and a defined discount stack (home age, security systems, loss-free history, multi-policy, construction type, union membership, condominium security, and others).

HIG is a member company of the Ocean Harbor Insurance Group, a five-carrier conglomerate writing primarily homeowners and automobile business, with combined premium exceeding $300 million and a top-100 US homeowners writer ranking. The group's geographic footprint spans more than a dozen states, with property concentration in weather-exposed regions (Hawaii, Florida, New York, Midwest, Pacific Northwest) and growing books in South Carolina, Texas, and Mississippi, though HIG itself remains Hawaii-domiciled. HIG holds an A financial stability rating from Demotech, Inc. and a B rating from A.M. Best Company, and supports a portfolio of Hawaii community organizations through sponsorship programs. The company held an active claims response posture for customers impacted by the August 2023 Maui wildfires.

Name

Hawaiian Insurance and Guaranty Company

Legal name

Hawaiian Insurance and Guaranty, Limited

Website

https://higltd.com

Company type

Private

Founded year

1915

Operating status

Operating

Headcount range

1–10 employees

Short description

Hawaiian Insurance and Guaranty Company (HIG) is a Honolulu-based property and casualty insurer, founded 1915, writing homeowners, condo, renters, dwelling fire, home business, and business owners policies exclusively through independent agents across 11 Hawaiian cities, and operating as a member of the Ocean Harbor Insurance Group.

Ownership category

akta.pro rank

Product category

Property and Casualty Insurance

NAICS

Insurance Carriers (5241), Insurance Carriers and Related Activities (524)

SIC

Fire, Marine & Casualty Insurance (6331)

akta.pro primary industry

Condominium (HO-6) Insurance (FSAJACAC)

akta.pro secondary industries

Habitational / Residential Property Managers BOP (FSAJAFAN), Premises/Operations Liability Umbrella / Excess (FSAJANAL)

Keywords

• Property casualty insurance
• Homeowners insurance
• Business owners insurance
• Condo insurance
• Independent agent distribution

Headquarters

HQ city

Kahului

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Operations, Personnel, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Property and Casualty Insurance Premiums: HIG generates revenue through insurance premiums collected from policyholders. As a property and casualty insurer, the company collects recurring premiums for home insurance (including homeowners, condo, renters, and dwelling fire coverage) and business insurance (home business and business owners policies). Premiums are collected according to policy terms and coverage limits purchased by customers.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Hawaiian Insurance and Guaranty Company (HIG) provides property and casualty insurance products to Hawaii residents and small businesses, including homeowners, condo, renters, dwelling fire, home business, and business owners policies, plus optional hurricane, personal umbrella, and equipment breakdown coverages. The company distributes these products exclusively through independent insurance agents located throughout Hawaii and operates as part of the Ocean Harbor Insurance Group.

Product overview

Hawaiian Insurance and Guaranty Company (HIG) is a property and casualty insurance provider offering a portfolio of home and business insurance products. The core product lines include Home Insurance (Homeowners, Condo, Renter's, and Dwelling Fire policies) and Business Insurance (Home Business and Business Owners policies). Additional add-on coverages include Personal Umbrella Coverage, Hurricane Coverage, Debris Removal, Trees and Shrubs, Credit Card and EFT protection, Additional Living Expense, Fair Rental Value, Loss Assessment, Improvements and Betterments, Scheduled Personal Property, and Personal Liability. The company operates exclusively through independent agents located throughout Hawaii and is a member of the Ocean Harbor Insurance Group.

Differentiator

Problem solved

Functional benefit

Products and services

• Homeowners Insurance

Quantifiable outcome

• A rating from Demotech, Inc. financial stability rating
• +1 more outcomes

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered core and minor.

• Ocean Harbor Insurance GroupcoreOthersHIG is a member company of the Ocean Harbor Insurance Group, consisting of five insurance companies writing mainly homeowners and automobile business. The group actively does business in more than a dozen states, writes over $300 million of combined premium, and is a top 100 writer of homeowners business in the United States. The group focuses on property business in weather-exposed regions where capacity is valued and market needs can be filled.
• Independent Insurance AgentscoreChannel Partner/ Reseller/ DistributorHIG distributes insurance products exclusively through independent agents located throughout Hawaii. These agents provide quotes, sell policies, and service customer accounts across 11 cities in Hawaii including Hilo, Honolulu, Kahului, Kailua-Kona, Kapolei, Kaunakakai, Kihei, Lahaina, Lihue, Wailuku, and Waipahu.
• U.S. VetsminorOthersHIG supports U.S. Vets through community organization sponsorship and support.
• Boys and Girls Club of MauiminorOthersHIG provides community support to the Boys and Girls Club of Maui.
• Easter Seals HawaiiminorOthersHIG supports Easter Seals Hawaii through community organization sponsorship.
• Domestic Violence Action CenterminorOthersHIG supports the Domestic Violence Action Center through community organization sponsorship.
• Keiki O Ka `ĀinaminorOthersHIG supports Keiki O Ka `Āina, a Hawaii-based community organization.
• Filipino-American AssociationminorOthersHIG supports the Filipino-American Association through community sponsorship.
• Filipino Chamber of CommerceminorOthersHIG supports the Filipino Chamber of Commerce through community sponsorship.

Scale indicators3 records

Recent moves4 records

Expansion highlights3 records

Broad incumbents

• USAA: USAA is a leading direct-to-consumer homeowners and umbrella insurer serving military families and veterans nationally, including significant Hawaii membership. Its strong financial ratings and digital distribution compete with HIG for Hawaii homeowners, particularly the military-affiliated population HIG supports through community partners.
• Chubb: Chubb is a global P&C insurer with a strong personal lines practice including high-value homeowners, condo, and personal umbrella coverage distributed through agents. It overlaps with HIG's personal umbrella and higher-end homeowners offerings, typically at the premium end of the same agent channel.
• Farmers Insurance: Farmers Insurance is a major US personal lines carrier writing homeowners, condo, and small commercial products through exclusive and independent agents nationally. It is a broad incumbent peer for HIG in residential property and BOP lines distributed through the independent agent channel.
• Liberty Mutual Insurance: Liberty Mutual is a national P&C carrier offering personal homeowners, umbrella, and small commercial BOP products through independent agents. As a broad incumbent, it competes with HIG for the same Hawaii agent channel and small-business BOP accounts.
• Allstate: Allstate is a major US personal lines carrier with national homeowners, condo, and umbrella products distributed through exclusive and independent agents. It is a broad incumbent competitor for HIG's residential lines with much stronger A.M. Best ratings and broader geographic reach.
• State Farm: State Farm is the largest US personal lines insurer with a broad homeowners and umbrella franchise sold through captive agents. As a broad incumbent, it competes with HIG for Hawaii homeowners and umbrella buyers with significantly greater financial strength and product breadth.

Regional players

• Tower Hill Insurance Group: Tower Hill is a Florida-based regional homeowners insurer specializing in catastrophe-exposed coastal property through independent agents. Its single-state focus on weather-exposed residential risks makes it a useful regional analogue for HIG's concentrated Hawaii catastrophe book.
• Heritage Property & Casualty Insurance: Heritage P&C is a Florida-focused regional homeowners insurer concentrated in catastrophe-exposed markets, distributed through independent agents. Its operating model, weather-exposed book, and independent agent distribution make it a structural analogue to HIG outside Hawaii.

Direct peers

• First Insurance Company of Hawaii: First Insurance Company of Hawaii is a Honolulu-based P&C carrier offering personal and commercial property and casualty products through independent agents across the islands. It competes directly with HIG in homeowners, condo, and small commercial lines in the same Hawaii geography.
• Island Insurance Company: Island Insurance is a Hawaii-based property and casualty insurer headquartered in Honolulu writing homeowners, auto, and commercial coverage through local agents. It is the most directly comparable Hawaii-focused P&C carrier competing head-to-head with HIG for the same local customers and agent relationships.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/john-h-connors-insurance

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hawaiian Insurance and Guaranty Company