What Caret IT Solutions does

Caret IT Solutions Private Limited is an India-headquartered, Odoo-focused IT services firm founded in 2015 and registered in Gandhinagar, Gujarat. The company delivers end-to-end Odoo ERP services — implementation, customization, migration, third-party integration, support/AMC, and training — supported by a stated bench of 50+ Odoo specialists and 10+ certified Odoo consultants. It is positioned as an official Odoo Gold Partner (elevated July 2024) and operates a productized sub-brand, RealSampatti, for property management, alongside more than 100 proprietary modules published on the Odoo App Store and a public catalogue of 15+ vertical solutions spanning real estate, apparel, FMCG, manufacturing, solar, agriculture, oil, medical, printing, and VoIP.

The underlying technology stack is the Odoo platform itself (Python, PostgreSQL, OWL framework, ORM) augmented by Django/Flask/FastAPI services, Flutter/React Native mobile applications, and AWS/Azure/Google Cloud deployment, with REST/XML-RPC APIs and middleware connectors (Apache Camel, MuleSoft) used for third-party integrations spanning payment gateways (PayPal, Stripe, Razorpay), shipping carriers, eCommerce platforms (Shopify, WooCommerce, Amazon, Flipkart), CRMs, and communication tools.

Caret IT makes money primarily through professional services engagements sold under three models: fixed-price implementation service packs published on its own e-commerce shop (Basic 4 hrs / $100 through Pro 200 hrs / $4,500), dedicated developer/staff augmentation engagements at hourly or monthly rates, and recurring Annual Maintenance Contracts with a claimed 98% renewal rate. Go-to-market combines direct enterprise and inside sales, the Odoo App Store marketplace, the official Odoo partner channel, and referral/affiliate traffic from Clutch and the Odoo partner directory, with wholly-owned regional offices in India, Canada (Mont-Royal, 2023), the Democratic Republic of the Congo (Lubumbashi, 2024), and Angola (Luanda, 2025). The customer base is small and mid-sized enterprises across India, Africa, Europe, and North America, with logos including Bate GmbH, Distrilink, Aardug, Sybyl Limited, Telko, Zest i/o, Alimenta Angola, Premier Group, and KPHC.

Name

Caret IT Solutions

Legal name

Caret IT Solutions Private Limited

Website

https://caretit.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

Caret IT Solutions is an India-based Odoo Gold Partner delivering end-to-end Odoo ERP implementation, customization, migration, support, and training services, plus mobile apps and 100+ proprietary Odoo modules, primarily to small and mid-sized enterprises across India, Africa, Europe, and Canada.

Ownership category

akta.pro rank

Product category

ERP Implementation Services

NAICS

Custom Computer Programming Services (541511), Computer Systems Design Services (541512)

SIC

Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Endpoint & Device Management (UEM/MDM) Services (BPAEABAF)

akta.pro secondary industries

End-User Device Management (UEM/MDM, Desktop/Laptop/Tablet) (BPAEAIAB), Helpdesk & End-User Support Services (BPAEABAB), ITIL/ITSM Process Consulting & Implementation (BPAEAJAB), ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)

Keywords

• Odoo ERP implementation
• ERP customization services
• Mobile app development
• E-commerce development
• Third-party integration

Headquarters

HQ city

Gandhinagar

HQ country

India

HQ region

Asia

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Odoo Implementation Service Packs: Fixed-scope, fixed-price service bundles sold online: Odoo Implementation Basic (4 hrs / $100), Standard (50 hrs / $1,500), Custom (100 hrs / $2,500), and Pro (200 hrs / $4,500 or ₹370,000). Includes 30-day money-back guarantee and 2-3 business-day delivery.
2. Dedicated Developer / Staff Augmentation: Hourly or monthly billing for dedicated Odoo/Python/Android/Flutter developers on a customer's project. Engagements include dedicated (40 hrs/week), fixed-price (20 hrs/week), and time-and-material models, plus a free 4-hour trial.
3. Odoo ERP Implementation, Customization, Migration, Integration & Development: Core professional services revenue: end-to-end Odoo implementation, module customization, version migration, third-party integration, and bespoke Odoo module development delivered by a team of 50+ Odoo specialists.
4. Odoo Support & AMC (Annual Maintenance Contract): Recurring post-implementation support and maintenance contracts (Odoo AMC) for troubleshooting, updates, and feature additions, with a stated 98% client renewal rate.
5. Odoo Mobile App Development: Custom mobile application development (native Android/iOS and cross-platform Flutter/React Native) on top of Odoo ERP for sales, delivery, eCommerce, and field operations.
6. Odoo Training Services: Both in-person and remote Odoo training programs tailored to client business context, sold as one-off engagements.
7. Odoo App Store Sales (Marketplace): Sale of proprietary Odoo apps (100+ listed on the Odoo App Store under the Caret IT Solutions author profile) as add-ons, with a refund policy tied to the Odoo vendor app guidelines.
8. Odoo eCommerce & Website Development: Custom Odoo website and eCommerce storefront builds with integrated product catalog, multi-currency, multi-language, and payment gateway (PayPal, Stripe) integrations.

Pricing tiers

Go-to-market motion6 records

Core offering

Caret IT Solutions is an Odoo Gold Partner that delivers end-to-end Odoo ERP services for SMEs, including implementation, customization, migration, development, support/AMC and training. Around this core, the firm sells dedicated and staff-augmented developers (Odoo, Python, Android/iOS, Flutter), builds Odoo-based mobile apps, eCommerce storefronts and third-party integrations, and productizes vertical solutions such as the RealSampatti Property Management ERP and a portfolio of 100+ Odoo Apps published on the Odoo App Store.

Product overview

Caret IT Solutions is a single unified Odoo Gold Partner service organization rather than a software product vendor: the offering is a platform-plus-modules architecture built around the Odoo ERP ecosystem, plus a portfolio of add-on Odoo apps published on the Odoo Apps marketplace. The core platform is Odoo ERP (versions 16, 17, 18, and upcoming 19), onto which Caret IT delivers Odoo Implementation, Odoo Customization, Odoo Development, Odoo Migration, Odoo Support/AMC, and Odoo Training services. Around this core the firm sells structured service SKUs (Odoo Implementation Basic 4 hours, Standard 50 hours, Custom 100 hours, and Pro 200 hours) and a stack of vertical/add-on solutions: Odoo Mobility (Mobile App Development), Web-eCommerce, Third-Party Integrations (Aircall, WooCommerce, Channel Engine, Calendly, Optiply, payment gateways, shipping carriers, etc.), Strategic Business Consulting, Hire Developer (Odoo, Python, Android/iOS, Flutter), and a productized RealSampatti Property Management ERP. Specialized add-on modules published from their portfolio include Property Management, Education Management, Claim Management, Project and Resource Management, Odoo MLM, Budget & Sales Target, Attractive Online Quotation, AllClients and E-commerce, Channable integration, Google Chart, Kanban View, POS for Retail, and vertical suites for Apparel/Textile, Medical, Farm, Printing, Field Service, and Oil industries. Together these deliverables form an end-to-end digitalization offering for SMEs across India, Canada, Africa (DRC, Angola), and Europe.

Differentiator

Problem solved

Functional benefit

Brands

• RealSampatti: RealSampatti Property Management ERP — an all-in-one solution for property managers, landlords, and real estate professionals that streamlines and automates day-to-day operations such as rent collection, maintenance requests, and lease renewals.

Products and services

• Odoo ERP Implementation End-to-end Odoo ERP implementation service covering needs assessment, configuration, data migration, training, go-live and ongoing support, delivered by a 50+ Odoo specialist team to SMEs.
• Odoo Customization Tailoring of Odoo modules to match unique business workflows, ensuring efficiency and user satisfaction for SME customers.
• Odoo Migration Migration of Odoo instances including data transfer and version upgrades between Odoo releases.
• Odoo Development Bespoke Odoo development partner service building new modules, features and integrations using Python, Odoo ORM, OWL framework and PostgreSQL.
• Odoo Support / AMC Ongoing Odoo support and Annual Maintenance Contract covering troubleshooting, updates and feature additions, with a stated 98% client renewal rate.
• Odoo Training Tailored Odoo training programs delivered in person and remotely to enable widespread adoption of the Odoo system within client organizations.
• Strategic Business Consulting ERP consulting services including business process analysis, vendor evaluation and ROI-focused recommendations aligned to industry needs.
• Web-eCommerce Development Odoo website and eCommerce development service building custom websites with multi-currency, multi-language and integrated payment gateways (PayPal, Stripe).
• 3rd Party Integrations Custom Odoo third-party integration service connecting Odoo with payment gateways, shipping carriers, CRMs, eCommerce platforms and communication tools via APIs, middleware and webhooks.
• Hire Odoo Developer Dedicated Odoo developer hiring service with flexible engagement models (dedicated, part-time/hourly, fixed-price) and a free 4-hour trial.
• Hire Android/iOS Developer On-demand hiring of dedicated Android and iOS developers skilled in Kotlin, Swift, Objective-C, MVVM and MVP, with cloud deployment on AWS, Google Cloud and Azure.
• Hire Python Developer On-demand Python developer hiring service with expertise in Django, Flask, FastAPI, Pandas, NumPy and cloud deployment on AWS, Azure and Google Cloud.
• Hire Flutter Developer Cross-platform Flutter app development service covering app consultation, development, widget development, UX/UI design, app integration and maintenance, with full-cycle native development.
• Mobile App Development Odoo mobility solutions including mobile ERP applications and delivery/eCommerce mobile apps for Android and iOS, built natively or via Flutter/React Native.
• RealSampatti Property Management ERP All-in-one Odoo-based property management ERP for property managers, landlords and real estate professionals, streamlining rent collection, maintenance requests and lease renewals.

Segments1 record

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration42 records

AI capability3 records

Feature5 records

Recent moves9 records

Expansion highlights6 records

Others

• Odoo SA: The vendor/platform owner whose Gold Partner program Caret IT is enrolled in. Not a direct competitor on services, but a key ecosystem governor whose product roadmap, partner economics, and direct-sales posture directly shape Caret IT's opportunity and risk.

Broad incumbents

• Zoho: India-headquartered broad-suite business software provider (Zoho One, Zoho Books, Zoho CRM, Zoho Creator) competing for the same SME digitalization wallet that Caret IT addresses with Odoo. Overlaps in CRM, accounting, and custom application development.
• Infosys: Global IT services major with enterprise ERP, cloud, and digital transformation practices. Overlaps with Caret IT in the broader ERP consulting and managed services market, particularly for cross-border enterprise clients.
• Tata Consultancy Services: Global IT services and consulting incumbent that delivers large-scale SAP/Oracle/ERP implementations. Competes with Caret IT for enterprise ERP deals where Odoo is shortlisted alongside Tier-1 ERPs.

Direct peers

• Bista Solutions: US- and India-based Odoo Gold Partner delivering Odoo implementation, customization, support, and integration services. Directly comparable in partner tier, service mix, and cross-border delivery model.
• Cybrosys Technologies: Indian Odoo Gold Partner providing Odoo implementation, customization, third-party integrations, and a large portfolio of Odoo App Store modules. Direct competitor for both services and marketplace add-on revenue.
• Webkul Software: India-headquartered Odoo and e-commerce ecosystem partner with a large marketplace presence on Odoo App Store. Comparable in mobile app + Odoo integration services and India-based delivery footprint.
• SerpentCS: Long-standing Odoo Gold Partner based in India offering implementation, customization, migration, and Odoo mobile app development. Highly comparable in service mix, target SME customer, and India-based delivery model.
• Aktiv Software: India-based Odoo partner providing implementation, customization, and consulting services. Comparable in scale, target SME segment, and Odoo-centric service portfolio.
• Open Source Integrators: US-based Odoo Gold Partner focused on open-source ERP implementations. Comparable in Gold Partner positioning and mid-market Odoo delivery, with a North American footprint that overlaps Caret IT's Canada office.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/caret_cs
• YouTubeyoutube.com/c/CaretITSolutions
• Facebookfacebook.com/caretitsolutions

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Caret IT Solutions