Pleon
- Company typePrivate
- Founded2008
- HeadquartersAshiya, Japan
- Headcount11–50
- GTM typeB2B
- OfferingServices
Pleon firmographics
Firmographics- Name
- Pleon
- Legal name
- 株式会社プレオン
- Website
- https://pleon.co.jp
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Pleon industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Service Desk & Help Desk Services (BPAEAJAA)
- akta.pro secondary industries
- ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN), IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF)
Keywords
Where Pleon is headquartered
LocationHeadquarters
- HQ city
- Ashiya
- HQ country
- Japan
- HQ region
- Asia
Offices3 records
Markets served
Pleon business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain
Revenue model
- IT Comprehensive Support Services: Monthly fixed-fee IT support services (iTrainer) providing consulting, infrastructure setup, and ongoing IT support. Revenue comes from monthly subscription payments from business customers needing ongoing IT support.
- Custom System Development: Custom business system development including inventory management, sales management, ordering systems, and warehouse management systems. One-time development projects with ongoing operational support.
- IT Equipment Sales: Sales of network equipment, security devices, WiFi systems, security cameras, servers, and computers. Revenue from hardware sales alongside service provision.
- Design and DTP Services: Website design, renewal, corporate branding, promotional materials, and marketing collateral design services. Both one-time project fees and ongoing design service retainer arrangements.
- スグする電子帳簿保存 (Electronic Document Storage): Cloud-based electronic invoice storage service with monthly subscription at 990 yen per month. Additional revenue from storage expansion at 330 yen per 1GB.
- Bath Product Sales: Direct-to-consumer sales of bath salts (100切りの湯, MENO-メノ-) for golfers through their own e-commerce sites (100giri-yu.com, meno-golf.com). B2C consumer product revenue.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | iTrainer - Monthly fixed-fee IT support service |
| Subscription | Monthly | スグする Electronic Document Storage - Basic Cloud Storage |
| Freemium | Monthly | Free trial available for electronic document storage service |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels5 records
Pleon product offering
Product offeringCore offering
Pleon is a Japanese IT comprehensive support company offering managed IT services, IT infrastructure construction, cloud and virtualization solutions, custom business system development, website design, and Google Workspace implementation primarily to small and medium enterprises. Core offerings include the iTrainer monthly subscription IT support service, IT equipment sales, and proprietary SaaS tools (FOCUS scheduling, officce employee tracking, websiteki analytics, Sugusuru electronic document storage), with side businesses in golf-themed bath salts and a health-focused restaurant.
Product overview
Pleon is an IT comprehensive support company offering a one-stop portfolio of managed IT services and proprietary SaaS products. Core managed services include iTrainer (monthly subscription IT support), IT infrastructure construction and deployment, cloud/virtualization solutions, IT equipment sales, Google Workspace resale, and business system development. Digital services include website creation (redesign, guided support, and add-on page services), the proprietary FOCUS scheduling tool, officce employee location tracking system, websiteki analytics service, and the Sugusuru electronic invoice storage cloud service. The company also operates a consumer products division (bath salts under the 100切りの湯 and MENO brands for golfers) and a restaurant business (creative bar Fuwari).
Differentiator
Problem solved
Functional benefit
Products and services
- iTrainer Monthly subscription IT comprehensive support service covering IT consulting, infrastructure setup, PC and network troubleshooting, and ongoing technical support, acting as the customer's dedicated IT department.
- IT Infrastructure Construction and Deployment Service One-stop service for server and PC setup including software installation, configuration, deployment, equipment selection, ordering, construction, and installation for business customers.
- Cloud and Virtualization Solutions Server, storage, and network virtualization technology enabling multiple operating systems to run on a single physical machine for business customers.
- IT Equipment Sales Sales of network equipment, security devices, WiFi systems, security cameras, servers, and computers with consultation on optimal equipment selection for businesses.
- Google Workspace Implementation Resale and implementation services for Google Workspace productivity and collaboration suite for business customers.
- Custom Business System Development Custom development of warehouse inventory management, sales management, ordering systems, and reservation systems covering requirements analysis, development, and operational support.
- FOCUS Schedule Coordination Tool SaaS schedule coordination tool enabling event creation and participant response management in three simple steps, with support for main and sub-events.
- officce Employee Location Tracking Cloud-based employee whereabouts tracking system allowing staff to update their locations from smartphones, tablets, or computers.
- websiteki Access Analytics Service Professional website access analysis providing data on search terms, visitor demographics, page exit points, and search visibility with monthly improvement recommendations.
- Sugusuru Electronic Document Storage Cloud-based electronic invoice and document storage service with simple search by transaction date, amount, and counterparty, and automatic synchronization between Sugusuru users.
- Oironaoshi Website Renewal Service Website renewal service that redesigns existing websites while preserving the original URL and content.
- 100giri-no-yu Bath Salt Bath salt product line for golfers aiming to break 100 strokes, developed with focus on fatigue recovery and skincare after golf, sold through own e-commerce site.
- MENO Bath Salt Premium bath salt brand for female golfers focused on fatigue recovery, moisturizing, and fragrance, positioned as a high-end skincare product.
- Fuwari Healthy Oil Creative Bar Restaurant business operating a creative bar in Kobe Sannomiya featuring healthy oils with a registered dietitian on staff.
Quantifiable outcome
- Metabolic syndrome rate reduced from 27.3% to 16.7% following company health initiatives
- +2 more outcomes
Companies that use Pleon
Customer profileNamed customers8 records
Segments3 records
Ideal customer profiles4 records
Pleon technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
Pleon partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered minor and core.
- IT Introduction Subsidy Office (IT導入補助金事務局)minorApproved as IT introduction support provider for the Service Productivity Improvement IT Introduction Subsidy program (サービス等生産性向上IT導入支援事業補助金). Provides IT tools to SMEs with partial subsidy support.
- Matsuda Pharmaceutical Co., Ltd. (松田医薬品株式会社)coreOEM bath product manufacturer and development partner for Pleon's bath salt business. Developed '100切りの湯' and 'MENO-メノ-' golf-themed bath products through joint product development and manufacturing.
- GooglecoreAuthorized Google Workspace service provider offering Google's productivity suite as part of their IT service portfolio.
Scale indicators4 records
Recent moves8 records
Expansion highlights5 records
Pleon competitors and assessment
Company assessmentBroad incumbents
- JBCC Holdings: Japanese IT services company providing SI, managed services, and cloud solutions across enterprise and mid-market. Comparable as a managed IT services player in Japan, though serving larger customers on average.
- USEN-NEXT HOLDINGS: Diversified Japanese IT, telecommunications, and managed services company serving SMBs across multiple verticals. Comparable as a bundled IT/telecom productivity offering for SMEs, though at much larger scale.
- Otsuka Corporation (大塚商会): Largest Japanese SMB-focused IT services and equipment reseller with nationwide coverage. Comparable as a one-stop IT support provider for SMEs but at vastly larger scale across hardware, software, and managed services.
Emerging players
- freee K.K. Japanese cloud accounting and HR SaaS provider targeting SMBs and freelancers. Comparable as a horizontal compliance-driven SaaS for Japanese SMBs, though focused on finance/HR rather than IT support.
Direct peers
- RAKUS (ラクス): Japanese cloud SaaS provider focused on SMB productivity (expense, invoice, attendance, email marketing). Comparable as a horizontal Japanese SMB SaaS vendor competing for the same IT-budget allocation.
- ITbook Holdings: Japanese IT consulting and system integration firm focused on public-sector and SME digital transformation. Comparable as a regional/digitalization-focused IT services provider with government-sector exposure.
- Asteria Corporation (アステリア): Japanese middleware and SaaS company serving SMB and enterprise customers with horizontal data integration and workflow tools. Comparable as a Japanese SaaS provider targeting horizontal business process automation use cases.
Regional players
- SOURCENEXT (ソースネクスト): Japanese software and digital product company marketing consumer and SMB utility tools. Comparable in distributing horizontal SaaS/utility products to the Japanese SMB market through direct channels.
- SEEDS COMPANY: Mid-sized Japanese IT services company providing system development, infrastructure, and web solutions to regional SMBs. Comparable in scope and customer target as a horizontal IT services provider.
- Suzuyo Shinwart (鈴与シンワート): Japanese managed services and cloud provider (S-Port) serving SMBs with hosted and SaaS-style offerings. Comparable as a regional managed IT and cloud services provider for Japanese SMBs.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Pleon social profiles
Digital presencePleon compliance and trust
Trust signalCompliance10 records
Pleon financial estimates
Financial estimateRevenue estimate
Valuation estimate
Pleon leadership team
Management profileNumber of profiles
Profiles5 records
Pleon funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Pleon M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Pleon
What does Pleon do?
Pleon is a Japanese IT comprehensive support company offering managed IT services, IT infrastructure construction, cloud and virtualization solutions, custom business system development, website design, and Google Workspace implementation primarily to small and medium enterprises. Core offerings include the iTrainer monthly subscription IT support service, IT equipment sales, and proprietary SaaS tools (FOCUS scheduling, officce employee tracking, websiteki analytics, Sugusuru electronic document storage), with side businesses in golf-themed bath salts and a health-focused restaurant.
Is Pleon a public or private company?
Pleon is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Pleon founded?
Pleon was founded in 2008. It employs 11 to 50 people.
Where is Pleon based?
Pleon is headquartered in Ashiya, Japan, in the Asia region.
How does Pleon make money?
Six revenue lines are on record. IT Comprehensive Support Services are the primary driver. The others are custom System Development, IT Equipment Sales, design and DTP Services, スグする電子帳簿保存 (Electronic Document Storage) and bath Product Sales.
Who are Pleon's main competitors?
Broad incumbents on record are JBCC Holdings, USEN-NEXT HOLDINGS and Otsuka Corporation (大塚商会). freee K.K. is listed as an emerging player. Direct peers are RAKUS (ラクス), ITbook Holdings and Asteria Corporation (アステリア). Regional players are SOURCENEXT (ソースネクスト), SEEDS COMPANY and Suzuyo Shinwart (鈴与シンワート).
Does Pleon have an API?
No public API is recorded for Pleon.
What industry is Pleon in?
Pleon's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAJAA, Service Desk & Help Desk Services, with a secondary code of BPAEAJAN, ITSM Managed Services (Run/Operate/Optimize). Its NAICS code is 54151 and its SIC code is 7373.