The Community Hospice
The Community Hospice is a non-profit hospice and palliative care provider serving 4,300+ seriously ill patients and their families annually across nine counties in New York's Capital Region, operating as a subsidiary of St. Peter's Health Partners.
- Company typePrivate
- Founded-
- HeadquartersAlbany, United States
- Headcount51–100
- GTM typeB2C
- OfferingServices
What The Community Hospice does
The Community Hospice is a 501(c)(3) non-profit hospice and palliative care provider operating across nine counties in New York's Capital Region, serving more than 4,300 seriously ill patients and their families annually from a network of regional offices and an inpatient hospice unit at St. Peter's Hospital. The organization delivers team-based comfort care (nurses, social workers, chaplains, home health aides, volunteers) wherever the patient resides—at home, in nursing facilities, in the hospital, or in the community—and extends services to grieving families and community members regardless of whether their loved one was a hospice patient. Core offerings include hospice care, grief and bereavement support (Camp Erin, Wave Riders, crisis grief counseling), the Wish Fund, advance directives assistance, volunteer services, school-based grief support, and insurance/billing assistance.
The business model rests on two primary revenue streams: insurance reimbursement (Medicare, Medicaid, and private payors, with Medicare hospice coverage being the dominant payor for this category) and donations to the affiliated Community Hospice Foundation. The organization commits to charity care—no one is denied services due to inability to pay—so philanthropy funds program gaps not covered by insurance, including bereavement, Camp Erin, and the Wish Fund. The organization does not sell products or software; it provides services directly through employed clinical staff and a trained volunteer network.
Go-to-market relies on a multi-channel referral engine: anyone can self-refer, but the bulk of patients enter the system through physician referrals, hospital partnerships (every regional hospital, plus the embedded St. Peter's unit), and nursing home collaborations. Community outreach channels (Walk for Hospice, speaking engagements, the Voices of Hospice newsletter, Facebook, media relations) build awareness and feed referrals. As a non-profit subsidiary of St. Peter's Health Partners (itself part of Trinity Health), the organization operates within a larger integrated health system that provides structural referral advantages, shared brand and compliance infrastructure (CHAP accreditation), and back-office scale.
The Community Hospice firmographics
Firmographics- Name
- The Community Hospice
- Legal name
- The Community Hospice Inc.
- Website
- https://communityhospice.org
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- The Community Hospice is a non-profit hospice and palliative care provider serving 4,300+ seriously ill patients and their families annually across nine counties in New York's Capital Region, operating as a subsidiary of St. Peter's Health Partners.
- Ownership category
- akta.pro rank
The Community Hospice industry classification
Industry- Product category
- Hospice & Palliative Care Services
- NAICS
- Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (624120)
- SIC
- Services-Home Health Care Services (8082)
- akta.pro primary industry
- Home Hospice Agencies (HLAFAEAC)
- akta.pro secondary industries
- Bereavement, Grief & Family Support Services (Hospice-Linked) (HLAFAEAO), Inpatient Hospice (General Inpatient Care) (HLADAHAB), In-Home Hospice Physician / Nurse Practitioner Visits (HSABAFAM), Hospice Care in Nursing Facilities (SNF/NH Hospice) (HLADAHAD)
Keywords
Where The Community Hospice is headquartered
LocationHeadquarters
- HQ city
- Albany
- HQ country
- United States
- HQ region
- North America
Offices7 records
Markets served
The Community Hospice business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure, Technology or R&D
Revenue model
- Insurance Reimbursement (Medicare, Medicaid, Private): Most health insurances, including Medicare and Medicaid, have hospice coverage. Some have deductibles and co-payments. Hospice provides billing and paperwork services for insurance reimbursement.
- Donations and Charitable Contributions: As a non-profit 501(c)(3) organization, The Community Hospice relies on donations to fund programs and services that reach beyond what insurance reimbursements cover. Donations support grief and bereavement services, Wish Fund, Camp Erin, and other extra services insurers don't pay for.
- Charity Care: No one is denied Hospice services because of inability to pay. The organization provides care regardless of insurance status or ability to pay.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | Insurance-covered hospice care |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels6 records
The Community Hospice product offering
Product offeringCore offering
The Community Hospice provides interdisciplinary hospice and palliative care to terminally ill patients (with a prognosis of six months or less) wherever they reside — in their own home, a nursing facility, a hospital (including the dedicated Hospice Inpatient Unit at St. Peter's Hospital in Albany), or another setting of choice. Care is delivered by a team of nurses, physicians, social workers, chaplains, home health aides, and trained volunteers, supported by bereavement and grief support services, advance directives assistance, The Wish Fund, and children's programs such as Camp Erin and Wave Riders.
Product overview
The Community Hospice offers a unified suite of hospice and bereavement care services serving nine counties in New York's Capital Region. The core offering is hospice care—a team-based approach providing medical, emotional, spiritual, and practical support to terminally ill patients (with six months or less life expectancy) wherever they choose to receive care. Supporting the core hospice service are specialized grief and bereavement programs including Camp Erin (weekend camp for grieving youth), Wave Riders (six-week children's program), crisis grief counseling, and support groups. Additional offerings include The Wish Fund (patient wish fulfillment), advance directives assistance, volunteer services with comprehensive training, school-based grief support, and insurance/billing assistance. The organization is part of St. Peter's Health Partners and operates as a non-profit 501(c)(3) accredited by the Community Health Accreditation Program.
Differentiator
Problem solved
Functional benefit
Products and services
- Hospice Care Team-based comfort-oriented hospice services delivered in the patient's home, nursing facility, hospital, or wherever they wish to receive care for terminally ill patients with a prognosis of six months or less. Includes regular visits from nurses, social workers, chaplains, home health aides, and volunteers working in coordination with the patient's doctor and family.
- Grief Support Services Community-wide bereavement support including individual/family counseling, support groups, and educational workshops for adults grieving the loss of a loved one. Open to anyone in the community.
- Camp Erin A free weekend bereavement camp for children and teens aged 6-17 who have experienced the loss of a family member or friend. Funded through donations to The Community Hospice Foundation.
- Wave Riders A free six-week program for grieving children and teens aged 3-17 years old who have experienced the loss of a family member or friend, providing sustained age-appropriate bereavement support.
- Crisis Grief Counseling Emergency crisis grief counseling delivered to schools, businesses, and organizations responding to accidents, sudden death, or tragic events. Backed by a crisis bereavement line available nights and weekends.
- The Wish Fund A program that grants special wishes to hospice patients, creating meaningful experiences and lasting memories for patients and their families during end-of-life care. Funded through charitable donations.
- Advance Directives Assistance Guidance and resources for completing health care proxies and living wills, helping patients make their wishes known regarding end-of-life treatment decisions.
- Volunteer Services Comprehensive volunteer program offering companionship, transportation, medication pick-up and delivery, respite care, and office support. Volunteers receive training and serve patients in homes, nursing homes, or hospitals.
- School Grief Support Services Partnership program with local schools providing individual and family counseling, support groups, crisis intervention, and educational trainings on grief and loss for students and staff.
- Insurance and Payment Services Assistance with insurance billing and paperwork for Medicare, Medicaid, and other health insurance hospice coverage. No one is denied services due to inability to pay.
Quantifiable outcome
- More than 4,300 seriously ill patients and their families served annually
- +1 more outcomes
Companies that use The Community Hospice
Customer profileNamed customers3 records
Segments6 records
Ideal customer profiles3 records
The Community Hospice technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
The Community Hospice partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- St. Peter's Health PartnerscoreThe Community Hospice is part of St. Peter's Health Partners and works with every hospital in the region. This affiliation provides integrated healthcare services and access to a broader network of medical providers.
- Community Health Accreditation Program (CHAP)coreThe organization is accredited by CHAP, demonstrating compliance with high standards for community health care services.
- Regional HospitalscoreThe Community Hospice works with every hospital in the Capital Region of New York to provide hospice services. They cooperate and collaborate with primary physicians, specialists, and hospitals.
- Nursing HomescorePartnership with nursing homes to extend hospice services to residents. Once a resident is on the Hospice program, they provide a team to support the patient in cooperation with nursing home staff.
- Local Schools and OrganizationsminorPartnership with local schools and organizations to provide grief support services, crisis intervention, educational sessions, and remembrance services for students and staff.
Scale indicators4 records
Recent moves2 records
Expansion highlights5 records
The Community Hospice competitors and assessment
Company assessmentDirect peers
- Capital Caring Health: Non-profit hospice and palliative care provider serving the greater Washington, D.C. region. Directly comparable to The Community Hospice in non-profit status, hospice and palliative service mix, multi-county coverage, and integration with regional health systems.
- Compassus: National hospice, palliative, and home health provider with strong non-profit heritage and faith-based affiliations. Closely comparable to The Community Hospice in mission, service mix (hospice, palliative, bereavement), and multi-site community-based delivery model.
- Bristol Hospice: Private equity-backed hospice provider operating in multiple states with a regional, community-based delivery model. Directly comparable to The Community Hospice in hospice service offering, geographic market approach, and target patient population.
- Hospice of the Valley (Arizona): One of the largest U.S. non-profit hospices, serving the Phoenix metro area with hospice, palliative, and grief support services. Highly comparable to The Community Hospice as a large, non-profit, community-based hospice with comprehensive bereavement and pediatric programs.
Broad incumbents
- Amedisys: National provider of home health, hospice, and high-acuity care. Operates hospice programs in many states, including in the Northeast. Comparable to The Community Hospice in offering home-based hospice and palliative services to a similar patient population, though at much greater scale.
- VITAS Healthcare (Chemed Corporation): Largest U.S. hospice provider, operating a national for-profit network of hospice programs including inpatient and home-based services. Directly comparable to The Community Hospice in core service offering (hospice care for terminally ill patients) but at vastly greater scale and for-profit structure.
- Gentiva (formerly Kindred at Home): National hospice and home health provider with significant presence across the eastern U.S. Offers hospice, palliative, and home health services comparable in clinical scope to The Community Hospice, but as a for-profit, multi-state operator.
- CenterWell Hospice (Humana): Humana-owned hospice and home health provider operating in dozens of states. Comparable to The Community Hospice in core hospice and palliative service offering and serves similar geriatric and chronically ill populations via value-based payer relationships.
Others
- Hospice & Palliative Care Association of New York State: Statewide trade association representing hospice and palliative care providers in New York, including The Community Hospice. Relevant as a peer ecosystem organization that shapes state policy, reimbursement advocacy, and best-practice standards for hospice operators in the same market.
- St. Peter's Health Partners (Trinity Health): Parent health system of The Community Hospice and part of Trinity Health, one of the largest Catholic health systems in the U.S. Comparable as the integrated delivery system partner that supplies the hospice's referral pipeline and inpatient unit (HIPU) co-location.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
The Community Hospice social profiles
Digital presenceThe Community Hospice compliance and trust
Trust signalCompliance1 record
The Community Hospice financial estimates
Financial estimateRevenue estimate
Valuation estimate
The Community Hospice leadership team
Management profileNumber of profiles
Profiles4 records
The Community Hospice funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
The Community Hospice M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about The Community Hospice
What does The Community Hospice do?
The Community Hospice provides interdisciplinary hospice and palliative care to terminally ill patients (with a prognosis of six months or less) wherever they reside — in their own home, a nursing facility, a hospital (including the dedicated Hospice Inpatient Unit at St. Peter's Hospital in Albany), or another setting of choice. Care is delivered by a team of nurses, physicians, social workers, chaplains, home health aides, and trained volunteers, supported by bereavement and grief support services, advance directives assistance, The Wish Fund, and children's programs such as Camp Erin and Wave Riders.
Is The Community Hospice a public or private company?
The Community Hospice is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was The Community Hospice founded?
The Community Hospice was founded in -1. It employs 51 to 100 people.
Where is The Community Hospice based?
The Community Hospice is headquartered in Albany, United States, in the North America region.
How does The Community Hospice make money?
Three revenue lines are on record. Insurance Reimbursement (Medicare, Medicaid, Private) is the primary driver. The others are donations and Charitable Contributions and charity Care.
Who are The Community Hospice's main competitors?
Direct peers on record are Capital Caring Health, Compassus, Bristol Hospice and Hospice of the Valley (Arizona). Broad incumbents are Amedisys, VITAS Healthcare (Chemed Corporation), Gentiva (formerly Kindred at Home) and CenterWell Hospice (Humana). Others are Hospice & Palliative Care Association of New York State and St. Peter's Health Partners (Trinity Health).
Does The Community Hospice have an API?
No public API is recorded for The Community Hospice.
What industry is The Community Hospice in?
The Community Hospice's product category is Hospice & Palliative Care Services. Its primary akta.pro industry code is HLAFAEAC, Home Hospice Agencies, with a secondary code of HLAFAEAO, Bereavement, Grief & Family Support Services (Hospice-Linked). Its NAICS code is 62161 and its SIC code is 8082.