Indigo IKT

What Indigo IKT does

Indigo IKT is an inter-municipal ICT cooperation (interkommunalt IKT-samarbeid) headquartered in Ottestad/Hamar, Norway, serving 9 municipalities in Innlandet county — Hamar, Stange, Løten, Kongsvinger, Nord-Odal, Sør-Odal, Grue, Våler, and Åsnes — along with associated municipal enterprises (KF) including Sirkula, Hias, GIV, and GBI. Originally established as Hedmark IKT and rebranded to Indigo IKT on 5 January 2023, the organization operates as a municipally-owned cooperative (organization number 930283487) providing shared IT infrastructure, cybersecurity, end-user support, and digital workplace services to the municipal sector.

The technology stack is anchored on Microsoft 365 (Teams, Outlook, OneDrive, SharePoint) with Azure Active Directory identity management, Buypass two-factor authentication, and Microsoft Copilot piloted since September 2024. Indigo IKT operates three proprietary platforms: Selvbetjeningsportalen (self-service ordering portal), Tilgangsportalen (access management), and Indigo Learning (training/phishing awareness). Supporting infrastructure includes Citrix Workspace for secure remote access, uniFLOW/Canon for secure printing (Sikkerprint), AirWatch/VMware Workspace ONE for iPad MDM in schools, Phonero for telephony, and Join.nhn.no via Norwegian Health Network for healthcare video consultations. Security services include phishing simulations, web filtering, and an annual Sikkerhetsfagdag aligned with NorSIS National Security Month.

Indigo IKT's business model is managed services funded by member-municipal contributions rather than commercial sales. Services are contracted through the inter-municipal cooperation governance structure, with municipalities acting as both customers and owners. Pricing is not publicly disclosed; revenue is derived from per-municipal allocations within each member's annual budget. The organization distributes services through direct municipal partnerships, self-service portals, and a public website (indigo-ikt.no) with news updates, user guides, and security advisories. Offices are located in Ottestad, Kongsvinger, and Hamar. Leadership transitioned through Anne-Grethe Hoel (April 2023), Anett Rubio as acting MD (December 2023), and Ketil Are Lund as current daglig leder (April 2024).

Name

Indigo IKT

Legal name

Indigo IKT

Website

https://indigo-ikt.no

Company type

Private

Founded year

2023

Operating status

Operating

Headcount range

11–50 employees

Short description

Indigo IKT is a municipally-owned ICT cooperation providing shared IT infrastructure, Microsoft 365, security, and end-user support to 9 member municipalities and enterprises in Norway's Innlandet county, funded through municipal cooperation fees.

Ownership category

akta.pro rank

Product category

Municipal IT Services

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Facilities Support Management Services (8744)

akta.pro primary industry

iPaaS & Workflow Automation (BPAMAOAB)

akta.pro secondary industries

iPaaS (Cloud Integration Platforms) (HDAEAIAB), API Security & Governance (Policy, Threat Protection) (HDAEAIAI), Data Engineering, Integration & ETL/ELT Services (BPAEAHAB)

Keywords

• Municipal IT services
• Managed IT infrastructure
• Cybersecurity awareness training
• Remote access solutions
• Secure print management

Headquarters

HQ city

Ottestad

HQ country

Norway

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales, Others

Revenue model

1. Municipal ICT Service Fees: Indigo IKT operates as an inter-municipal ICT cooperation (IKT-samarbeid) funded by member municipalities. The organization charges municipalities a fee for shared IT infrastructure, managed services, support, and security services. Revenue is derived from municipal budgets rather than direct commercial sales.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Indigo IKT is an inter-municipal ICT cooperation (interkommunalt IKT-samarbeid) that delivers shared IT infrastructure, managed services, cybersecurity, and end-user support to member municipalities in Innlandet county, Norway. The organization manages Microsoft 365 environments, secure printing (uniFLOW/Sikkerprint), remote access (Citrix), mobile device management (AirWatch), telephony, and security solutions including two-factor authentication and phishing simulation training.

Product overview

Indigo IKT is an inter-municipal ICT cooperation serving Norwegian municipalities (Hamar, Stange, Løten, Kongsvinger, Nord-Odal, Sør-Odal, Grue, Våler, Åsnes), digitizing the municipal sector through a comprehensive IT service offering. The portfolio centers on Microsoft 365 and Teams for productivity and collaboration, combined with secure infrastructure services including Sikkerprint (Canon uniFLOW secure printing), remote access solutions (Fjerntilgang), and mobile device management via AirWatch. Access is managed through the Indigo IKT Tilgangsportalen and Selvbetjeningsportalen platforms, while Indigo Learning provides training content. Specialized services include security awareness training, healthcare video solutions via Norsk Helsenett, and welfare technology integrations (Sensio Pocket, Evondos). The company supports approximately 10 municipalities with user support, training, and IT operations.

Differentiator

Problem solved

Functional benefit

Products and services

• Indigo IKT Brukerstøtte (User Support)
• Sikkerprint (uniFLOW Secure Printing)
• Fjerntilgang / Hjemmekontor (Remote Access)
• Fjerntilgang i Sikker Sone (Secure Zone Remote Access)
• Driftstjenester for nettbrett og mobile enheter (Mobile Device Management)
• Selvbetjeningsportalen (Self-Service Portal)
• Indigo IKT Tilgangsportalen (Access Management Portal)
• Indigo Learning (Læringsplattform)
• Sikkerhetstjenester (Security Services)
• Teams for helsepersonell (Teams for Healthcare Personnel)
• Møterom via Norsk Helsenett (Video Meetings via Norwegian Health Network)
• Phonero Telefonmøter (Phonero Telephone Conferencing)
• Gjestenettverk (Guest Network)
• Indigo Live (Operational Status Dashboard)
• Microsoft Copilot for Microsoft 365 (Pilot)
• Ny sikkerhets- og kommunikasjonsløsning (New Safety and Communication Solution)

Quantifiable outcome

• Phishing test participation across 9 municipalities in October 2025 — Kongsvinger had the highest click rate at 64.6%, Sirkula had the lowest at 6.7%, indicating varied security awareness levels across member organizations.
• +2 more outcomes

Named customers15 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration23 records

Feature7 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• NorSIS (Nasjonal sikkerhetsorganisasjon)coreStrategic or Co-development Partner · 3 October 2025NorSIS coordinates the annual National Security Month (Nasjonal sikkerhetsmåned) campaign in Norway on behalf of the Ministry of Justice and Emergency Preparedness. Indigo IKT participates annually, conducting phishing tests, security expert presentations, and security games for member municipalities. NorSIS provides resources, courses, webinars, and a foredragsdugnad (lecture campaign) that Indigo IKT leverages internally.
• KiNS (Kommunal informasjonskontor)minorStrategic or Co-development Partner · 15 October 2021KiNS (Kommunal informasjonskontor) is a Norwegian municipal interest organization. Indigo IKT participated in KiNS Capture the Flag (CTF) cybersecurity competitions in 2021 and 2022. Indigo IKT achieved 2nd place in KiNS CTF 2021 and shared 1st place in KiNS CTF 2022, demonstrating cybersecurity skills within the Norwegian municipal sector.
• PhonerocoreTechnology or IntegrationPhonero provides the Phonero Bedriftsnett (Enterprise Network) telephony service to all 7 municipalities and KF entities connected to Indigo IKT. The service includes telephone meeting functionality supporting up to 30 participants. Indigo IKT provides guidance and support for Phonero services including call forwarding (medflytting) and mobile synchronization.
• AirWatch (VMware Workspace ONE)coreTechnology or IntegrationAirWatch (now VMware Workspace ONE) is used for mobile device management of iPads in schools (læringsbrett) and municipal operations. Indigo IKT uses AirWatch for device configuration, app deployment, restrictions management via tags, and device reset/wipe capabilities.
• MicrosoftcoreTechnology or IntegrationMicrosoft provides the core technology stack including Microsoft 365, Teams, OneDrive, Outlook, Azure Active Directory, and related productivity tools. Indigo IKT has deployed Microsoft 365 across all member municipalities, implemented mandatory two-factor authentication, and piloted Microsoft Copilot for Microsoft 365.
• uniFLOW (Sikkerprint)coreTechnology or IntegrationuniFLOW provides the secure printing solution (Sikkerprint) used across Indigo IKT's member municipalities. The solution supports badge-based authentication, print job release, scan-to-email, and universal print driver. Print queues are distributed across three servers serving different municipal groups.
• Norsk Helsenett (NHN)coreTechnology or IntegrationNorsk Helsenett provides the Join.nhn.no video meeting platform for healthcare personnel, enabling secure video consultations over the Norwegian Health Network. Indigo IKT supports the setup and use of this platform for healthcare consultations, including for electronic patient records (EPJ) workflows.
• NSM (Nasjonal sikkerhetsmyndighet)coreTechnology or IntegrationNSM (National Security Authority) is the Norwegian governmental body responsible for national ICT security. Indigo IKT aligns its security practices with NSM guidelines, participated in NSM-coordinated security initiatives, and addressed phishing attempts impersonating NSM. NSM provides courses and resources used by Indigo IKT during National Security Month.
• CitrixcoreTechnology or IntegrationCitrix provides virtual desktop and application delivery infrastructure used for secure remote access to sensitive municipal systems including healthcare applications and electronic patient records. Indigo IKT manages Citrix upgrades and deployments, including the required upgrade to Citrix Workspace App 2402 CU1 in October 2024.

Scale indicators2 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Capgemini: Global IT services and consulting firm with established Nordic operations. Competes for large public-sector digital transformation engagements and offers overlapping managed-services capabilities for government clients.
• Knowit: Nordic IT and digital consultancy with Norwegian operations serving public-sector clients. Offers comparable digital transformation and managed-services capabilities, particularly around Microsoft and cloud platforms.
• Sopra Steria: European IT services group with a Norwegian office delivering digital transformation, managed services, and public-sector consulting. Targets the same Norwegian kommune customer base but at a much larger scale and with broader consulting capabilities.
• Bouvet: Norwegian IT consultancy and managed-services provider with a public-sector practice. Competes for Norwegian kommune consulting and digitalization work; larger and broader than Indigo IKT but overlapping in customer segment.
• NetNordic: Nordic system integrator and managed-services provider with strong public-sector references. Offers network, security, and collaboration managed services comparable to Indigo IKT's portfolio, but across multiple Nordic geographies.
• Basefarm (Orange Business): Nordic managed cloud and IT infrastructure services provider (now part of Orange Business) serving enterprise and public-sector customers. Overlaps with Indigo IKT on Microsoft-stack hosting, security, and managed services at greater scale.
• Tietoevry: Major Nordic IT services and software company (formed from Tieto + EVRY) with deep Norwegian municipal and public-sector footprint. Provides comparable Microsoft-centric managed services, application platforms, and digitalization programs to kommuner.
• Atea: Largest Nordic IT infrastructure and services provider with a substantial Norwegian public-sector practice. Competes for the same municipal managed-IT contracts but at national scale and with a commercial (not cooperative) ownership model.
• Cegal: Norwegian-headquartered IT services company specializing in managed services, cloud, and consultancy for energy and public-sector clients. Comparable in Norwegian public-sector delivery and Microsoft ecosystem expertise.

Direct peers

• IKT Agder: Inter-municipal ICT cooperation serving municipalities in Agder county, Norway, with the same cooperative ownership model and shared managed-services offering (Microsoft 365, security, end-user support). Structurally and operationally the closest analogue to Indigo IKT.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/Indigo_IKT
• LinkedInlinkedin.com/company/indigo-ikt

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Indigo IKT