Geop Assistance

What Geop Assistance does

Geop Assistance is a French general building company and the dedicated IARD (Incendies, Accidents et Risques Divers — fire, accident, and miscellaneous risks) repair arm of the STELLIANT group, providing complete key-in-hand repair and renovation services to insurance companies and their policyholders after covered losses including water damage, fire, storm, natural disaster, and theft. Founded in January 2000 and operating as a subsidiary of TEXA SAS (RCS Paris B 392 488 722, share capital €762,245), the company runs an integrated field model combining roughly 130 in-house métreurs (surveyors), mostly former craftsmen trained via the company's 'pépinière' program, with a network of 850 trusted partner artisans and SMEs across France, supported by 26 offices covering all 13 metropolitan French regions.

The technology stack centers on Digiclaims, a digital claims platform launched in 2019 that uses chatbots and algorithms to calculate indemnity in real time on simple risks, covering water damage claims under €1,600 without recourse. Field operations are supported by proprietary hardware including a mini humidity tester handed to clients, dehumidifiers, and 360° cameras for damage documentation, with the GEOP Extranet (webclient.geop-assistance.com) enabling online appointment scheduling and remote dossier management for partners and clients. The broader STELLIANT integration provides the TEXEUROP REN network platform for operations and EDI integration with carrier claims systems.

Geop generates revenue through project-based professional-services fees for repair and renovation work, with case-study project values ranging from €500 to €230,000 across fire, water, storm, and renovation categories. The go-to-market is predominantly enterprise field sales — Geop is missioned directly by major French insurers including Groupama, MMA, Generali, Allianz, GMF, MAAF, La Banque Postale, Aviva, and Thelem via phone, email, and EDI — supplemented by a product-led self-service motion through Digiclaims for simple claims. Key milestones include the 2015 acquisition by STELLIANT that enabled national expansion, the 2019 acquisition of AAD Phénix (decontamination, drying, and leak detection), and the 2019 launch of Digiclaims.

Name

Geop Assistance

Legal name

TEXA SAS

Website

https://geop-assistance.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

51–100 employees

Short description

Geop Assistance is the IARD (fire, water, storm) repair subsidiary of French insurance-services group STELLIANT, delivering turnkey property repair to insurers and policyholders across France through 26 offices, 130 in-house surveyors, and an 850-partner artisan network, with its Digiclaims digital claims platform as the customer-facing technology layer.

Ownership category

akta.pro rank

Product category

Insurance Property Repair Services

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

Emergency Response & Disaster Recovery (Water Intrusion/Mold/Contamination) (BPALALAI)

Keywords

• Insurance repair services
• IARD claims handling
• Property damage restoration
• Post-claim renovation
• Water damage repair

Headquarters

HQ city

Saint-denis-sur-loire

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Insurance repair services (Réparation après sinistre IARD): Geop Assistance provides complete repair services for insurers and their clients after IARD (Fire, Accidents and Miscellaneous Risks) losses. Services include water damage repair, fire damage restoration, natural disaster repair, renovation, and construction work. Revenue is generated through fees for repair and renovation services performed for insurance companies and individual clients.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Core offering

Geop Assistance provides complete key-in-hand repair and renovation services for insurance companies and their policyholders after IARD (Fire, Accidents and Miscellaneous Risks) losses, including water damage, fire damage, storm, natural disaster and theft claims. It executes projects through a hybrid model of internal métreurs (surveyors) and 850 partner artisans across France, supported by the Digiclaims digital platform for real-time indemnity calculation on simple claims. The offering is complemented by post-acquisition services from AAD Phénix (decontamination, drying, leak detection).

Product overview

Geop Assistance operates as a unified service platform for insurance post-claim property repair (IARD: Incendies, Accidents et Risques Divers). The core offering centers on Digiclaims, a digital platform with chatbots and algorithms for real-time claims qualification and evaluation, supplemented by physical equipment products including dehumidifiers and moisture testers for water damage remediation. The company also offers digital tools like the 360° camera and online appointment scheduling via the GEOP Extranet. Following the 2015 acquisition by STELLIANT and the 2019 acquisition of AAD Phénix, the portfolio expanded to include specialized decontamination and leak detection services, all delivered through a network of 850 partner contractors plus in-house measurers (métreurs).

Differentiator

Problem solved

Functional benefit

Brands

• DigiClaims: Digital solution that calculates compensation in real-time for simple insurance claims using chatbot and algorithm technology
• GEOP Extranet

Products and services

• IARD post-claim repair and renovation services Complete key-in-hand repair and renovation services for insurance companies and their policyholders after IARD (Incendies, Accidents et Risques Divers / Fire, Accidents and Miscellaneous Risks) losses, including water damage, fire damage, storm, natural disaster and theft. Delivered through in-house métreurs and a network of 850 partner artisans and SMEs across France.
• TCE (Tous Corps d'Etat / all trades) general contracting service Internal full-service general contracting capability allowing Geop to handle all trade categories for renovation and repair work, providing end-to-end solutions across construction trades for insurer and policyholder projects.
• Digiclaims digital claims platform Digital platform integrating chatbots and algorithms that enables policyholders or insurance managers to qualify, evaluate and activate solutions for claims (repair or settlement) in a few clicks. Catalogs items, surfaces, furniture and damaged equipment; identifies cause and circumstances of loss; evaluates damage and produces an indemnification proposal. Covers water damage claims under €1,600 without recourse, with the stated ambition of 100% digital processing.
• AAD Phénix decontamination, drying and leak detection services Specialized services for decontamination, drying and leak detection after claims in France, acquired in 2019 by Geop and the STELLIANT group; AAD Phénix is positioned as one of the leaders in this segment in France and complements Geop's repair services.

Quantifiable outcome

• Covers all water damage claims under €1,600 without recourse
• +1 more outcomes

Named customers10 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Six partnerships are on record, tiered core and minor.

• STELLIANTcoreStrategic or Co-development Partner · 1 January 2015STELLIANT acquired Geop Assistance in 2015, making it the structure dedicated to IARD repair within the group. Geop benefits from STELLIANT's synergies including logistics support, cross-selling with other subsidiaries (experts in natural repair), and shared resources while maintaining operational autonomy.
• TEXAcoreTechnology or IntegrationTEXA provides the TEXEUROP REN (Réseau d'Experts de Normalisation) platform that Geop uses for network operations. TEXA is also the parent company (TEXA SAS) of Geop Assistance.
• AAD PhénixcoreStrategic or Co-development PartnerAAD Phénix was acquired by GEOP and STELLIANT group. AAD Phénix is one of the leaders in decontamination, drying, and leak detection after losses in France, complementing Geop's repair services.
• Pôle EmploiminorStrategic or Co-development PartnerPartnership with Pôle Emploi (French public employment service) for the 'pépinière' (nursery) program to train young métreurs (surveyors) from job seekers.
• Geste FormationminorStrategic or Co-development PartnerTraining school partner for the 'pépinière' program providing initial 3-month training for future métreurs before they join Geop with a 1-year professionalization contract.
• 850 partner artisans and SMEscoreChannel Partner/ Reseller/ DistributorNetwork of 850 trusted partners including artisans and small/medium enterprises that Geop coordinates to execute repair work. This partner network enables national coverage and provides capacity for all types of repair projects.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• AAD Phénix: French specialist in decontamination, drying, and leak detection after losses; acquired by STELLIANT/Geop in 2019 but still operated as a peer-style specialist competitor across the broader water-damage remediation market.
• Eurexo: French loss-adjustment and claims-handling firm that increasingly bundles post-loss repair services. Comparable business model, customer base (insurers), and French geographic scope.
• Saretec: French insurance expertise and repair-services firm operating across property and casualty claims. Direct overlap with Geop on building repair after insured losses for the same French insurer client base.

Broad incumbents

• Crawford & Company: Global claims-solutions provider with French presence delivering loss adjusting, repair management, and restoration services to insurance carriers. Broader portfolio than Geop but directly competes on managed-repair mandates.
• ISS A/S: Global facility-services giant offering property repair, cleaning, and maintenance across multiple verticals. Comparable on the building-repair delivery model though insurance-claims is a small slice of its portfolio.
• STELLIANT: Parent group of Geop Assistance; broader insurance-services platform including loss adjusting, expertise, and other repair subsidiaries. Acts as both parent and adjacent competitor for cross-sold mandates.
• Sedgwick: Global claims-management and loss-adjustment incumbent with significant French operations. Competes with Geop on managed-repair programs and end-to-end claim handling for large insurers.
• Onet: Large French facility-services and building-maintenance group. Competes with Geop on multi-trade building repair and maintenance contracts for commercial and institutional clients, though its core is facility management rather than insurance-driven repair.
• Elior Group: International facility services group with French operations in building services and multi-technical maintenance. Overlaps with Geop's TCE capability but operates at much broader scale across non-insurance customers.

Regional players

• Pretorien: French specialist in post-loss building renovation and reconstruction for insurers. Direct overlap with Geop on repair delivery, primarily operating in regional pockets of France.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCky2dYsWdFr64EblF4xq5GQ
• LinkedInlinkedin.com/company/geop-assistance

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Geop Assistance