Prestinfo Maintenance

What Prestinfo Maintenance does

Prestinfo Maintenance is a French white-label IT field service provider founded in 1995 and headquartered in Ternay (Lyon metropolitan area), operating as a SAS with a registered capital of €70,112. The company delivers preventive and corrective on-site maintenance, equipment deployment, personnel delegation, and integrated workshop and logistics services exclusively to OEM hardware manufacturers (Constructeurs) and IT system integrators (Intégrateurs) across France, including Corsica and DOM-TOM. Service coverage spans IT hardware, retail systems (cash registers, POS, digital signage), payment terminals, WiFi hotspots, medical devices, and interactive kiosks, with 100+ certified itinerant technicians executing 400-600+ interventions per day under GTI commitments ranging from H+4 to J+2.

The company's operational backbone is its proprietary EKE information system, which provides real-time GPS tracking, intervention traceability, partner-facing extranet access, and integration with client interfaces. This is supplemented by 2 logistics hubs, 200+ PUDOS enabling J+1 delivery across France and Europe, a 1,000 m² component-level repair workshop, and 1,600 m² of storage capacity. The company distinguishes itself via hyperspecialization in white-label delivery, component-level repair (cost-competitive versus new-for-old exchange), and certified technician coverage of the full French territory.

Commercially, Prestinfo operates a B2B enterprise field-sales motion with dedicated project managers assigned per client, serving end customers of OEM and integrator clients under white-label arrangements. Revenue is generated across managed services (maintenance, workshop, logistics), professional services (deployment project management, DIMAC rollout), and personnel delegation staffing. The company is co-led by Antoine Zimmermann and Christophe Boivin, employs 101-250 staff, and operates additional offices in Saint-Fons (workshop), Ivry-sur-Seine (Paris agency), and Nantes. In January 2026, Prestinfo announced a strategic transformation plan focused on proprietary IT tool development, Power BI-driven data exploitation, progressive AI integration, and vehicle fleet electrification.

Name

Prestinfo Maintenance

Legal name

PRESTINFO MAINTENANCE

Website

https://prestinfo.eu

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

101–250 employees

Short description

Prestinfo Maintenance is a French white-label IT field service provider delivering on-site maintenance, equipment deployment, personnel delegation, and integrated logistics exclusively to OEM manufacturers and system integrators across France, via 100+ certified technicians and a proprietary EKE management system.

Ownership category

akta.pro rank

Product category

IT Field Maintenance Services

NAICS

Electronic and Precision Equipment Repair and Maintenance (811210)

SIC

Misc Industrial & Commercial Machinery & Equipment (3590)

akta.pro primary industry

Onsite/Field IT Support Services (BPAEABAC)

akta.pro secondary industry

Field Services & Onsite Support (Dispatch/Break-Fix) (BPAEAJAE)

Keywords

• IT field services
• Hardware maintenance
• Equipment deployment
• White-label maintenance
• Workshop repair logistics

Headquarters

HQ city

Ternay

HQ country

France

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Maintenance Services: Preventive and corrective on-site maintenance services for IT equipment including PCs, printers, plotters, screens, retail systems, cash registers, digital signage, payment terminals, WiFi hotspots, smartphones, and kiosks. Delivered through certified technicians with GTI (Gestion du Temps d'Intervention) and GTR (Gestion du Temps de Résolution) commitments ranging from H+4 to J+2. Operates 7/7, 24/24 with 500+ interventions per day.
2. Deployment Services: Project management and execution of equipment deployment including distribution, installation, commissioning, additions and changes (DIMAC services). Covers responses to AO (Appel d'Offres), installation, configuration, user training, and post-deployment support.
3. Personnel Delegation: Staffing and recruitment services placing skilled technicians with manufacturing clients for technology and strategic projects.
4. Workshop & Logistics: Component-level repair services (component-level repair rather than standard new-for-old exchanges), logistics operations including storage, order preparation, kitting, mastering, packaging, delivery and shipping. Over 1,600 m2 of storage capacity, 2 logistics hubs in France, 200+ PUDOS (Pick-Up Drop-Off points). Processing times J+1 to J+5.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Prestinfo Maintenance delivers white-label IT field services exclusively for OEM manufacturers and system integrators across France. Its offering spans four lines: on-site preventive and corrective maintenance of IT equipment (PCs, printers, plotters, screens, retail/POS systems, payment terminals, digital signage, WiFi kiosks, smartphones), nationwide equipment deployment and migration (DIMAC), technical personnel delegation, and component-level workshop repair with integrated logistics. Operations are coordinated via the proprietary EkE field service management system through a network of 100+ certified field technicians handling 500+ interventions per day with GTI/GTR commitments from H+4 to J+2.

Product overview

Prestinfo Maintenance operates as a white-label IT maintenance and field service provider with a modular service portfolio comprising Maintenance, Deployment (Déploiement), Personnel Delegation (Délégation de Personnel), and Workshop & Logistics (Atelier & Logistique) services. The core offering centers on white-label maintenance for IT hardware including computers, printers, plotters, screens, retail systems, payment terminals, digital signage, WiFi kiosks, and smartphones, delivered nationwide through 100+ mobile technicians handling 400-600 daily interventions. The company maintains an integrated 1,000 m² repair workshop and 1,600 m² logistics facility with two hubs and 200+ PUDO points, supporting J+1 service commitments. EkE is the proprietary field service management system enabling real-time tracking and partner integration, supplemented by partner and technician extranet portals.

Differentiator

Problem solved

Functional benefit

Brands

• EkE: Proprietary information system developed internally by Prestinfo for real-time integration and tracking of all deployments entrusted by manufacturing partners and integrators.

Products and services

• Maintenance

Quantifiable outcome

• 500+ interventions per day across France
• +4 more outcomes

Named customers3 records

Segments6 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature4 records

Scale indicators9 records

Recent moves12 records

Expansion highlights5 records

Direct peers

• SCC: European IT services group with strong UK and France operations delivering infrastructure services, deployment, and managed support. Comparable mix of multi-site deployment and ongoing maintenance contracts for enterprise customers.
• Getronics: European IT services firm offering workspace management, deployment, and onsite support across multiple countries. Comparable white-label field service capabilities for multi-vendor IT estates in retail, banking, and public sector.
• Axians: IT services brand of Vinci Energies operating across France and Europe. Offers onsite IT support, deployment, and managed services to enterprise and public-sector clients, overlapping directly with Prestinfo's field service and integrator-servicing offering.
• Inmac wstore: France-based B2B IT distribution and services company providing deployment, configuration, and maintenance services to enterprises and public sector. Directly comparable French footprint and IT field service capabilities.
• SPIE ICS: Digital services arm of SPIE, one of France's largest technical services groups. Provides IT infrastructure deployment, maintenance, and onsite support with a national technician network similar to Prestinfo's model.
• Econocom: French-headquartered IT services and equipment lifecycle company offering managed services, deployment, and maintenance across Europe. Directly comparable white-label field service model for IT hardware distributed through OEMs and integrators.

Regional players

• RGI Group: Italian-headquartered IT services group with field service operations supporting banks, retail, and utilities. Highly comparable white-label maintenance and component-level repair model for ATM, POS, and retail technology in its home market.
• Bechtle: German-headquartered IT services and hardware reseller with broad European footprint including France. Comparable in providing managed services, deployment, and onsite support to enterprise and public-sector customers.

Broad incumbents

• Computacenter: Large UK-headquartered IT infrastructure services provider with significant French operations. While broader in portfolio (including enterprise hardware sales and complex managed services), its Professional Services and Maintenance offerings directly overlap Prestinfo's deployment and field maintenance business.
• Capgemini: Global IT services leader headquartered in France with substantial infrastructure and workplace services practices. While far broader in scope, its workplace services, retail technology, and field service offerings intersect with Prestinfo's OEM-servicing niche.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/prestinfo-maintenance

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Prestinfo Maintenance