MyDoc Urgent Care

What MyDoc Urgent Care does

MyDoc Urgent Care is a privately held, multi-site walk-in urgent care provider founded in 2012 and headquartered in Forest Hills, New York. It operates three physical clinic locations — Forest Hills (Queens), East Meadow (Nassau County, Long Island), and Hempstead (Nassau County) — and offers a broad mix of acute care, primary care, telemedicine, occupational medicine, mental health, dermatology, gynecology, allergy testing, weight loss, STD testing, COVID-19 testing, on-site X-ray and ultrasound, in-house laboratory testing, and minor in-office surgical procedures. The clinics operate seven days a week with extended hours (Mon-Fri 9am-9pm, Sat-Sun 10am-6pm) and an online check-in/appointment booking system, advertising average wait times under 15 minutes.

The underlying technology stack is standard for the urgent care category rather than differentiated: digital X-ray and ultrasound imaging, in-house lab diagnostics, electronic health records integration, web-based appointment booking with online check-in, and encrypted form submission via Web3Forms. There is no proprietary platform, no disclosed AI/ML capability, and no public API or developer-facing integrations beyond commodity web analytics (Google Analytics) and a form-submission service. The technology footprint supports the core operational model of rapid walk-in throughput and same-visit diagnosis but does not create technical defensibility on its own.

The business model is a direct-to-consumer fee-for-service urgent care operation, with revenue generated from patient visits billed to a wide range of accepted insurance plans (including 1199, AARP, Aetna, Cigna, Empire BC/BS, Fidelis, GHI/Emblem Health, Health First, Humana, Magnacare, Medicare, MetroPlus, The Empire Plan, United Health Care, and WellCare) plus self-pay patients and an occupational medicine stream serving employers and workers' compensation cases. The company is privately held, has 11-50 employees, has no disclosed outside funding or institutional investors, and has not announced any M&A, IPO, or leadership changes in the available data. The go-to-motion is direct walk-in and online booking supported by organic SEO (condition-specific landing pages and a blog), Google Business profile optimization, patient testimonials, and earned media including a New York Post feature.

Name

MyDoc Urgent Care

Legal name

MyDoc Urgent Care

Website

https://mydocurgentcare.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Short description

MyDoc Urgent Care is a privately held, multi-site walk-in urgent care provider in the New York metro area, operating three clinics in Forest Hills (Queens), East Meadow, and Hempstead (Nassau County). It serves individual consumers and employers with acute care, primary care, telemedicine, occupational medicine, mental health, dermatology, and on-site diagnostics.

Ownership category

akta.pro rank

Product category

Urgent Care Services

NAICS

Offices of Physicians (except Mental Health Specialists) (621111), Freestanding Ambulatory Surgical and Emergency Centers (621493)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

After-Hours & Walk-In Primary Care Clinics (HLAFADAH)

akta.pro secondary industries

Occupational Medicine & Work Injury Urgent Care Clinics (HLAFADAG), Retail & Walk-In Primary Care Clinics (HLAFAGAC)

Keywords

• Urgent care services
• Walk-in medical care
• Primary care clinic
• Occupational medicine
• Telehealth consultations

Headquarters

HQ city

Forest Hills

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Patient Service Revenue (Fee-for-Service): Revenue generated directly from patient visits. The clinic accepts most major insurance plans (including Medicaid and Medicare) and also serves self-pay patients at affordable rates. Patients are billed at point of service, with insurance claims processed through their respective providers.
2. Telemedicine / Virtual Visits: Revenue from telemedicine appointments conducted via video consultation, billed similarly to in-person visits through insurance or self-pay.
3. Occupational Medicine and Employer Services: Worker's compensation and employer-requested medical services including DOT physicals, pre-employment screenings, and workplace injury treatment billed to employers or workers' compensation insurance.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

MyDoc Urgent Care operates walk-in urgent care clinics in Forest Hills (Queens) and East Meadow (Long Island), New York, treating non-life-threatening illnesses and injuries on a same-day basis. The clinics offer on-site digital X-ray, ultrasound, and laboratory diagnostics, alongside primary care, telemedicine, occupational medicine, allergy testing, minor surgery, gynecology, mental health, dermatology, STD testing, COVID-19 testing, weight-loss services, and annual physicals. Services are delivered by board-certified providers and are billed through most major insurance plans with self-pay options available.

Product overview

MyDoc Urgent Care is a multi-location urgent care provider offering walk-in clinics in Forest Hills and East Meadow, NY. The core offering is urgent care services supplemented by primary care, telemedicine, and various specialized services including gynecology, mental health, dermatology, and occupational medicine. On-site diagnostic capabilities include X-ray, ultrasound, and laboratory testing. The service model emphasizes no-appointment necessary walk-ins with average wait times under 15 minutes, extended hours 7 days a week, and multilingual staff for better communication. The company also provides an online check-in system for appointment scheduling.

Differentiator

Problem solved

Functional benefit

Products and services

• Urgent Care

Quantifiable outcome

• Average wait time under 15 minutes
• +3 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature5 records

Partnerships

Two partnerships are on record, tiered supporting.

• Web3FormssupportingTechnology or IntegrationWeb3Forms provides the secure form submission system for the company's appointment booking website. It uses encryption and industry-standard security protocols to protect patient-submitted appointment information including medical details.
• Google AnalyticssupportingTechnology or IntegrationGoogle Analytics is used to analyze website traffic and user behavior on the MyDoc Urgent Care website, helping the company understand how patients find and use their online services.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Mount Sinai Health System: NY integrated health system offering Mount Sinai Urgent Care and primary care in Manhattan and surrounding boroughs. Comparable on the urgent care access layer, but competes from a much larger hospital and specialty footprint.
• NewYork-Presbyterian: Large NY academic health system with affiliated urgent and walk-in care options in NYC boroughs. Overlaps with MyDoc on the urgent care access point but is anchored by a major hospital network.
• Northwell Health: Large NY health system that operates urgent care centers (via its GoHealth joint venture) across Long Island, Queens and surrounding counties. Comparable on urgent care delivery but competes as part of a much broader hospital and specialty network.
• NYU Langone Health: Major NY health system running NYU Langone Urgent Care locations. Provides overlapping walk-in urgent and primary care services to a similar NY metro patient base but as part of a full academic health system.

Direct peers

• AFC Urgent Care: National urgent care franchise with multiple NY locations. Overlaps directly with MyDoc on walk-in urgent care, occupational medicine, lab/X-ray, and employer services in similar suburban NY neighborhoods.
• CityMD: Large NY-metro urgent care chain offering walk-in care for non-life-threatening conditions, on-site diagnostics, and broad insurance acceptance. Most directly comparable to MyDoc on business model, services, and target patient base across Queens and Long Island.
• MedRite Urgent Care: NY-based urgent care chain operating walk-in clinics across Manhattan, Brooklyn, Queens and Long Island. Directly comparable on service mix, walk-in access, on-site diagnostics, and extended-hours model.
• GoHealth Urgent Care: Multi-state urgent care operator with deep NY metro presence, including a joint venture with Northwell Health. Directly competes on walk-in urgent care, on-site lab/X-ray, telehealth, and employer/occupational services.

Regional players

• Excel Urgent Care: Independent urgent care operator with NY/NJ locations providing walk-in care, occupational medicine, and on-site lab services. Comparable business model to MyDoc, primarily serving similar suburban NY/NJ communities.
• ProHEALTH Care: Long Island-based multi-specialty and urgent care provider serving Nassau and Suffolk counties. Comparable on walk-in urgent care, primary care, and on-site diagnostics within overlapping Long Island catchment.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/mydocurgentcare
• LinkedInlinkedin.com/company/mydoctor-urgent-care

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MyDoc Urgent Care