File Storage
File Storage is an Ecuadorian document management company founded in 1999 that provides physical document custody, digitization, BPO, and OnBase ECM/BPM platform services to financial, insurance, government, and general business clients through secure warehouses in Quito and Guayaquil.
- Company typePrivate
- Founded1999
- HeadquartersQuito, Ecuador
- Headcount51–100
- GTM typeB2B
- OfferingServices
What File Storage does
File Storage (FileStorage S.A.) is an Ecuadorian information management company founded in 1999 and headquartered in Quito, operating as the country's self-described pioneer in document management. The company delivers an integrated portfolio spanning physical document custody, large-scale document digitization, business process outsourcing (BPO), and the OnBase OnLine Enterprise Content Management (ECM) and Business Process Management (BPM) platform, deployed in partnership with Hyland. Its proprietary technology stack includes FileWeb, a custody center administration software developed to international document conservation standards, and BoxFile, specialized archival storage boxes manufactured under ISO 9001 standards.
Underlying operations are anchored by two purpose-built secure warehouses in Quito (Av. Interoceánica km 21) and Guayaquil (Vía a Daule Km 6), equipped with 24-hour security surveillance, magnetic contact sensors, fire detection systems, climate control, and pest control. The company has maintained ISO 9001:2015 quality management certification since 2015.
File Storage generates revenue through a mix of recurring subscriptions (physical custody and OnBase platform access), professional services (digitization), and managed services (BPO for process automation and information retrieval). The company sells directly to enterprise clients in four verticals: financial services, insurance, government, and general business, with a consultative B2B sales motion focused on regulatory compliance, operational efficiency, and document security. Marketing and customer engagement are conducted primarily through the company website, email, phone, and WhatsApp. The company is privately held with no external funding disclosed and operates with 51-100 employees.
File Storage firmographics
Firmographics- Name
- File Storage
- Legal name
- FileStorage S.A.
- Website
- https://file.com.ec
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- File Storage is an Ecuadorian document management company founded in 1999 that provides physical document custody, digitization, BPO, and OnBase ECM/BPM platform services to financial, insurance, government, and general business clients through secure warehouses in Quito and Guayaquil.
- Ownership category
- akta.pro rank
File Storage industry classification
Industry- Product category
- Document Management Services
- NAICS
- General Warehousing and Storage (493110), Document Preparation Services (56141)
- SIC
- Public Warehousing & Storage (4220), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Corporate Records Storage (Commercial/Enterprise) (TLALALAA)
- akta.pro secondary industries
- Secure & Vital Records Storage (Fireproof, Disaster-Recovery, Chain-of-Custody) (TLALALAI), Financial Records Storage (Banking, Insurance, Accounting) (TLALALAC)
Keywords
Where File Storage is headquartered
LocationHeadquarters
- HQ city
- Quito
- HQ country
- Ecuador
- HQ region
- Latin America
Offices2 records
Markets served
File Storage business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Infrastructure, Technology or R&D, Operations, Supply Chain, Marketing or Sales
Revenue model
- Document Custody Services: Physical document storage and administration services with 24-hour security, climate control, and access management.
- Document Digitization Services: Transformation of physical documents into digital format with secure handling and integration into OnBase platform.
- Process Management (BPO): Business Process Outsourcing services for document automation, search, and information retrieval.
- OnBase OnLine Platform Access: SaaS-style access to enterprise content management and BPM platform for document organization, protection, and automated business processes.
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
File Storage product offering
Product offeringCore offering
File Storage provides integrated document management services spanning physical document custody, large-scale document digitization, business process outsourcing (BPO) for automation and retrieval, and access to the OnBase OnLine enterprise content management (ECM) and business process management (BPM) platform. The company also operates FileWeb, its proprietary custody center administration software, and BoxFile, specialized archival storage boxes built to ISO 9001 standards, serving enterprise clients across financial, insurance, government, and general business sectors in Ecuador.
Product overview
File Storage offers an integrated document management portfolio combining physical and digital solutions. The core service lineup includes Custodia de Archivos (physical document custody), Digitalización de Documentos (digitization), Gestión de Procesos (BPO), and Plataformas Digitales powered by OnBase OnLine (ECM/BPM platform). The company also operates its proprietary FileWeb software for custody administration. This unified approach delivers end-to-end document management from physical storage through digital transformation and automation.
Differentiator
Problem solved
Functional benefit
Products and services
- Custodia de Archivos (Document Custody) Physical document custody and administration service that guarantees documentation availability, integrity, security, and controlled access for optimal operational efficiency, delivered through purpose-built secure warehouses in Quito and Guayaquil. Targeted at enterprise clients in financial, insurance, government, and general business sectors.
- Digitalización de Documentos (Document Digitization) Document digitization service that transforms physical files into secure, accessible digital assets integrated into client platforms, enabling efficiency and organizational agility. Targeted at enterprise clients that need to convert physical archives into searchable digital records.
- Gestión de Procesos (Process Management / BPO) Business Process Outsourcing (BPO) service that creates and integrates business processes more efficiently, providing automation, information search, and retrieval solutions for clients. Designed for organizations that need to outsource document-related workflows.
- Plataformas Digitales — OnBase OnLine (ECM/BPM Platform) Enterprise content management (ECM) platform combining integrated document administration and business process automation (BPM), enabling users to organize, protect, and access documents from any location. Delivered as part of a partnership with OnBase (Hyland). Targeted at enterprise clients that need a cloud-based platform to manage digital documents and automate processes.
- FileWeb (Proprietary Custody Center Administration Software) Exclusive proprietary software for custody center administration developed according to international document conservation standards and internal security procedures, used by File Storage to manage its own physical document custody operations.
Quantifiable outcome
- Space optimization by eliminating physical file storage needs
- +3 more outcomes
Companies that use File Storage
Customer profileSegments4 records
Ideal customer profiles4 records
File Storage technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
File Storage partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- OnBase (Hyland)coreFile Storage serves as a provider of OnBase OnLine, an Enterprise Content Management (ECM) platform combining document administration with Business Process Management (BPM). This platform is offered as part of File Storage's digital solutions portfolio, enabling clients to organize, protect, and access documents from any location while automating key business processes.
Scale indicators3 records
Recent moves6 records
Expansion highlights4 records
File Storage competitors and assessment
Company assessmentBroad incumbents
- Hyland Software: Creator of the OnBase ECM platform that File Storage resells. Operates at the enterprise level globally and competes broadly in content services, but does not deliver the local physical custody layer File Storage provides.
- Ricoh: Global document services and imaging vendor offering records management, BPO and process automation. Comparable to File Storage's BPO and ECM stack but at a far larger scale and broader portfolio.
- Cintas: Large North American business services company whose records management and secure shredding lines directly overlap File Storage's custody and digitization services, although these sit within a much broader uniform and facilities portfolio.
- OpenText: Global enterprise information management vendor with extensive records management and ECM capabilities. Adjacent incumbent that competes for larger digital content engagements but does not focus on physical custody.
Emerging players
- DocuWare: Cloud-native document management and workflow automation platform. Partial overlap with File Storage's OnBase-based digital offering, especially for SMB and mid-market digitization and process automation use cases.
- Box: Cloud content management platform serving enterprise document storage, collaboration and workflow. Competes with the OnBase OnLine layer of File Storage's stack for digital-first document management, but lacks the physical custody layer.
Direct peers
- Access Information Management: North American provider of physical records storage, secure shredding and digital document management services. Closely mirrors File Storage's integrated physical + digital records management model.
- Iron Mountain: Global leader in physical records storage and information management. Closest direct comparable to File Storage, offering the same combination of physical custody, digitization, BPO and digital content services at massive scale.
- GRM Information Management: Mid-market records and information management company offering physical storage, document imaging, workflow automation and ECM services. Operates a comparable vertical mix including financial and government clients.
Others
- Stericycle (Shred-it): Secure information destruction and compliance services provider. Adjacent rather than directly competitive — competes on the secure end-of-life side of records management while File Storage owns the active retention layer.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
File Storage social profiles
Digital presenceFile Storage compliance and trust
Trust signalCompliance1 record
File Storage financial estimates
Financial estimateRevenue estimate
Valuation estimate
File Storage leadership team
Management profileNumber of profiles
File Storage funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
File Storage M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about File Storage
What does File Storage do?
File Storage provides integrated document management services spanning physical document custody, large-scale document digitization, business process outsourcing (BPO) for automation and retrieval, and access to the OnBase OnLine enterprise content management (ECM) and business process management (BPM) platform. The company also operates FileWeb, its proprietary custody center administration software, and BoxFile, specialized archival storage boxes built to ISO 9001 standards, serving enterprise clients across financial, insurance, government, and general business sectors in Ecuador.
Is File Storage a public or private company?
File Storage is a private company. It is classified as unknown and is currently operating.
When was File Storage founded?
File Storage was founded in 1999. It employs 51 to 100 people.
Where is File Storage based?
File Storage is headquartered in Quito, Ecuador, in the Latin America region.
How does File Storage make money?
Four revenue lines are on record. Document Custody Services are the primary driver. The others are document Digitization Services, process Management (BPO) and onBase OnLine Platform Access.
Who are File Storage's main competitors?
Broad incumbents on record are Hyland Software, Ricoh, Cintas and OpenText. Emerging players are DocuWare and Box. Direct peers are Access Information Management, Iron Mountain and GRM Information Management. Stericycle (Shred-it) is listed as an others.
Does File Storage have an API?
No public API is recorded for File Storage.
What industry is File Storage in?
File Storage's product category is Document Management Services. Its primary akta.pro industry code is TLALALAA, Corporate Records Storage (Commercial/Enterprise), with a secondary code of TLALALAI, Secure & Vital Records Storage (Fireproof, Disaster-Recovery, Chain-of-Custody). Its NAICS code is 493110 and its SIC code is 4220.