Magic Box Systems

What Magic Box Systems does

Magic Box Systems Ltd is a privately-held IT consultancy registered in the United Kingdom and headquartered at 3 Leopold Road, London W5 3PB. The firm is described as a small group of 1-10 leading engineers operating in West London, delivering PC-based network support, IT project management, and IT facilities management under the stated strategy of "Maximum IT Impact with Minimal IT presence." Its primary customer segments are organisations with existing in-house IT departments needing supplemental capacity or specialist expertise, and other IT companies seeking subcontracted capacity; the firm does not publicly disclose named customers or revenue.

The service portfolio comprises four core lines: PC Local Area Networks support (spanning Novell 4.x, Microsoft NT 4, Win2K Server, MS Exchange Server, Cisco routers, wireless, ISDN/ADSL/SDSL, structured cabling and remote access); Managed Network Consultancy Services (IT business strategy, an "IT Calendar" of milestone-driven maintenance tasks such as disaster recovery tests, server health checks, data archiving and backup strategy, plus IT facilities management covering phone systems and mobile devices); PC Project Management (intranet development, ISP migration, greenfield site rollouts, email system migration, Win2000 ghosted desktop builds, and IT support team coordination); and Website Development using ColdFusion, Flash, Dreamweaver and e-commerce platforms.

Revenue is generated through professional services billed against agreed, productive consultancy hours only, with costs fixed before implementation. Two complimentary offerings — a free Network Site Survey and a free Half Day Onsite Consultancy — function as lead generation tools to establish ongoing paid engagements. The firm also maintains a no-commission alliance with hardware suppliers so that clients can procure equipment at the lowest prices, reinforcing MBS's positioning as an unbiased IT department representative. There is no disclosed parent company, no external funding, no patents or certifications, and no AI/ML capabilities referenced in available materials.

Name

Magic Box Systems

Legal name

Magic Box Systems Ltd

Website

https://mboxs.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Magic Box Systems Ltd is a privately-held West London IT consultancy of 1-10 engineers offering PC network support, managed IT consultancy, IT project management and website development to organisations with in-house IT departments and other IT firms on a quote-based, pay-as-you-go professional services model.

Ownership category

akta.pro rank

Product category

IT Consultancy Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Workplace Service Desk & Onsite Support (Deskside/Field Services, VIP Support) (BPAEAIAJ)

akta.pro secondary industries

Network Performance Management & Observability Services (BPAEAEAH), Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE)

Keywords

• IT consultancy services
• Network support
• PC project management
• Managed network services
• IT facilities management

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. IT Consultancy Services: Professional IT consultancy billed for productive consultancy hours. Time is charged only for productive work. Costs are agreed before implementation.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Magic Box Systems is a small West London IT consultancy that delivers PC-based network support, managed network consultancy, PC project management, and IT facilities management to organisations with existing in-house IT departments and associate IT companies. Core services include PC Local Area Network support (Novell, Microsoft NT, Win2K Server, MS Exchange, Cisco routers, wireless), strategic IT business planning via an IT Calendar with milestone-driven tasks (disaster recovery, server health checks, backups, archive, password rotation), project delivery (intranet builds, ISP migrations, greenfield rollouts, email migrations, Win2000 ghosted desktops), and website development (ColdFusion, Flash, Dreamweaver, e-commerce). Services are complemented by a free network site survey and free half-day onsite consultancy used as engagement tools.

Product overview

Magic Box Systems offers a suite of IT consultancy and support services rather than a unified software product. The core offerings include PC Local Area Networks support (spanning Novell, Microsoft, and Cisco platforms), Managed Network Consultancy Services (covering IT strategy, proactive monitoring via IT Calendar milestones, and facilities management), PC Project Management (for migrations, rollouts, and intranet development), and Website Development (using ColdFusion, Flash, and Dreamweaver). These services are complemented by free offerings including Network Site Survey and Half Day Onsite Consultancy, which serve as customer acquisition tools for establishing ongoing relationships.

Differentiator

Problem solved

Functional benefit

Products and services

• PC Local Area Networks Technical support and management services for PC-based local area networks, including Novell 4.x, Microsoft NT 4, Win2K Server, MS Exchange Server, Cisco routers, wireless networks, ISDN/ADSL/SDSL, structured cabling, Ethernet/Token Ring hubs, remote access, and desktops (Win 2000, NT4, Win95, Win98) with network HP printers and MS Office Professional. Targeted at London organisations with PC-based network environments.
• Managed Network Consultancy Services Comprehensive IT consultancy including IT business strategy and planning, an IT Calendar with milestone tasks for the year (e.g. disaster recovery, server health checks, data archiving, backup strategy, proactive network monitoring), and IT facilities management covering PC networks and telecomm coordination (mobiles, Meridian Phone Switches, least cost routing, ISDN channels). Aimed at organisations with existing in-house IT departments needing strategic oversight and proactive monitoring.
• PC Project Management Project coordination and management services for IT initiatives including worldwide intranet development, review and migration to new ISP, complete greenfield site rollouts, recommendation and migration planning for new PC-based email systems, coordination and management of IT support teams, and Win2000 ghosted desktop builds. Targeted at organisations undertaking IT infrastructure or migration projects.
• Website Development Website development services using ColdFusion, Shadowing, Flash, Dreamweaver, and e-commerce platforms. Targeted at organisations requiring corporate websites or e-commerce capabilities alongside their IT infrastructure support.
• FREE Network Site Survey Complimentary no-obligation network health check and computer assessment service that identifies improvements and potential problem areas and provides recommendations. Offered as a customer acquisition tool to establish ongoing business relationships.
• FREE Half Day Onsite Consultancy Complimentary half-day of IT consultancy onsite, offered at no obligation to establish an ongoing business relationship, applicable to IT projects or support issues the client cannot solve internally.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• Competitive Friendly Hardware SuppliersminorOthersAlliance with hardware suppliers to supply equipment directly to clients with no direct or indirect commissions to MBS. This arrangement allows clients to pay lowest prices while MBS provides value-added support service from suppliers.

Scale indicators2 records

Recent moves4 records

Expansion highlights3 records

Direct peers

• Exponential-e: UK-based managed services and cloud infrastructure provider serving mid-market and enterprise customers with networking, managed IT, and workplace support. Directly comparable as a UK IT services peer competing for similar enterprise and mid-market opportunities.
• Bluecube Technology Solutions: UK-based IT managed services provider offering outsourced IT support, cloud services, and strategic IT consultancy to SMBs. Directly comparable as a UK MSP targeting similar customers with similar deskside support and IT consultancy services.
• Microbyte: Small London-based IT support and managed services provider serving SMBs with deskside support, networking, and IT consultancy. Closely comparable in size, geography, and service mix to Magic Box Systems as a boutique London IT support firm.
• Six Degrees Group: UK managed services provider offering end-to-end IT support including managed workplace, network, and cloud services. Directly comparable as a UK-based MSP competing for similar mid-market customers, though at substantially greater scale.
• Netstar: UK managed IT services provider specialising in supporting in-house IT teams with supplemental support, monitoring, and project services. Closely comparable in business model — providing supplemental IT capacity to organisations with existing IT departments — though at greater scale.

Others

• F1 Solutions: IT support and services provider operating in the UK market. Adjacent peer rather than direct competitor — included as a relevant UK IT services ecosystem participant, though exact overlap with Magic Box Systems' offering is limited.

Broad incumbents

• Bytes Technology Group: UK-headquartered software licensing and IT services provider with managed services offerings. Comparable as a broad incumbent in the UK IT services market, though focused more on software and licensing than hands-on field support.
• Softcat: Major UK IT reseller and provider of managed services to mid-market and enterprise clients. Comparable as a broad incumbent offering IT infrastructure and end-user support, though Softcat's scale and breadth far exceed Magic Box Systems.
• Trustmarque: UK-based IT managed services and solutions provider serving enterprise and public sector clients. Comparable as a broad incumbent offering managed IT services, though operating at significantly larger scale than Magic Box Systems.
• Computacenter: One of the largest UK-based IT services and managed services providers, offering end-user computing, network infrastructure, and managed support. Highly comparable as a broad incumbent covering the same deskside/field services and infrastructure management categories, but at enterprise scale.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/magic-box-systems-limited

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Magic Box Systems