SOS Dépannage
SOS Dépannage is a Luxembourg-based 24/7 roadside assistance and towing operator serving individual vehicle owners and commercial fleets across Luxembourg, with on-site repair for all vehicle types and integrated vehicle rentals via its AutoRent alliance under the Assistance.lu brand.
- Company typePrivate
- Founded1976
- HeadquartersLeudelange, Luxembourg
- Headcount11–50
- GTM typeB2C
- OfferingServices
What SOS Dépannage does
SOS Dépannage is a Luxembourg-based automotive service company, founded in 1976, that provides 24/7 emergency roadside assistance, on-site vehicle repair, and towing across the full spectrum of vehicle types — from motorcycles, cars, and vintage vehicles to campers, utility vehicles, buses, and heavy goods vehicles. The company operates from two sites: its Leudelange headquarters and a secondary operational site in Niederkorn (Differdange), deploying a fleet of tow trucks and on-site repair equipment with a stated headcount of more than 50 collaborators including mechanics, dépanneurs, and drivers, which yields full national coverage of Luxembourg's small but dense territory.
The company's product surface is bundled under the Assistance.lu brand through an alliance with AutoRent, combining SOS Dépannage's roadside repair and towing services with a vehicle rental fleet (cars, vans, buses, trucks) so that customers whose vehicles are being repaired can be supplied with a replacement vehicle from within the same network. The integrated offering — branded as S.O.S Dépannage for roadside assistance and AutoRent for vehicle rental — positions the company as a unified mobility platform rather than a standalone towing operator.
SOS Dépannage's business model rests on two revenue streams: service-based fees for 24/7 emergency dispatch, on-site repair, and towing; and usage-based fees from vehicle rentals via AutoRent. Pricing is not publicly disclosed and is quoted per request based on vehicle type and service required. The company serves both individual vehicle owners (B2C) and commercial fleet operators (B2B/SMB) through a direct-to-consumer motion centered on a 24/7 phone line and website contact form, with minimal digital marketing footprint and no disclosed enterprise contracts.
SOS Dépannage firmographics
Firmographics- Name
- SOS Dépannage
- Legal name
- SOS Dépannage
- Website
- https://sos-depannage.lu
- Company type
- Private
- Founded year
- 1976
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- SOS Dépannage is a Luxembourg-based 24/7 roadside assistance and towing operator serving individual vehicle owners and commercial fleets across Luxembourg, with on-site repair for all vehicle types and integrated vehicle rentals via its AutoRent alliance under the Assistance.lu brand.
- Ownership category
- akta.pro rank
SOS Dépannage industry classification
Industry- Product category
- Roadside Assistance & Towing Services
- NAICS
- Motor Vehicle Towing (48841), Automotive Repair and Maintenance (8111)
- SIC
- Services-Automotive Repair, Services & Parking (7500)
- akta.pro primary industry
- Accident Recovery, Winch-Out & Towing Services (Light/Heavy) (TLAKAFAH)
- akta.pro secondary industries
- Heavy-Duty Truck & Bus Mobile Repair & Roadside (TLAKAFAB), Roadside Assistance & Breakdown/Recovery Services (THAIANAI), Towing, Recovery & Vehicle Removal Services (TLAJAJAC)
Keywords
Where SOS Dépannage is headquartered
LocationHeadquarters
- HQ city
- Leudelange
- HQ country
- Luxembourg
- HQ region
- Europe
Offices2 records
Markets served
SOS Dépannage business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D
Revenue model
- Roadside Assistance Services: Fees for 24/7 emergency roadside assistance, on-site vehicle repair, and towing services for all vehicle types including motorcycles, cars, vans, buses, and trucks.
- Vehicle Rental: Rental services for cars, vans, trucks, and buses through the AutoRent brand, offering replacement vehicles to customers during their repair period.
Go-to-market motion1 record
Distribution channels2 records
Marketing channels1 record
SOS Dépannage product offering
Product offeringCore offering
SOS Dépannage operates a 24/7 emergency roadside assistance, on-site vehicle repair, and towing service covering all vehicle categories in Luxembourg — motorcycles, cars, vintage vehicles, campervans, utility vehicles, buses, and heavy goods vehicles — dispatched from tow trucks (dépanneuses). Through its sister brand AutoRent under the Assistance.lu umbrella, the company also rents cars, vans, buses, and trucks so that customers who lose mobility during a breakdown can be supplied a replacement vehicle from the same provider.
Product overview
SOS Dépannage operates as a unified roadside assistance and mobility platform combining two core offerings: S.O.S Dépannage provides 24/7 emergency roadside assistance, on-site vehicle repair, and towing services for all vehicle types; AutoRent provides short- and long-term vehicle rentals including cars, buses, vans, and trucks. The two services are integrated under Assistance.lu, allowing the company to offer complete mobility solutions where replacement vehicles can be provided during service episodes. The platform serves customers across Luxembourg from two locations (Leudelange and Niederkorn) with over 50 employees including mechanics, tow truck operators, and drivers.
Differentiator
Problem solved
Functional benefit
Products and services
- S.O.S Dépannage (Roadside Assistance & Towing) 24/7 emergency roadside assistance, on-site vehicle repair, and towing service covering all vehicle categories (motorcycles, cars, vintage cars, campervans, utility vehicles, buses, heavy trucks) for private individuals and commercial operators across Luxembourg.
- AutoRent (Vehicle Rental) Rental of cars, vans, buses, and trucks from a maintained fleet based in Leudelange, used both as a standalone rental service and to supply replacement vehicles to SOS Dépannage customers during repair episodes.
Companies that use SOS Dépannage
Customer profileNamed customers1 record
Segments2 records
Ideal customer profiles2 records
SOS Dépannage technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
SOS Dépannage partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- AutoRentcoreStrategic alliance under the Assistance.lu umbrella combining SOS Dépannage's roadside assistance and towing services with AutoRent's vehicle rental fleet. This partnership provides customers with a complete mobility solution: when a vehicle requires repair, a replacement rental vehicle can be provided from the same network.
Scale indicators3 records
Recent moves4 records
Expansion highlights3 records
SOS Dépannage competitors and assessment
Company assessmentBroad incumbents
- ADAC: Germany's largest motoring club with extensive roadside assistance, towing, and recovery services. Comparable service catalogue and 24/7 model, though operating at much larger scale as a broad incumbent.
- AXA Assistance: Worldwide insurance-linked assistance provider offering roadside and towing services bundled with motor policies. Overlaps with SOS Dépannage's offering at the consumer-facing assistance layer but as part of a much wider insurance portfolio.
- Europ Assistance: Global insurance-linked assistance provider delivering towing and roadside support services, often bundled with motor insurance products. Comparable capability but operates as a broad incumbent across many countries rather than specialising in a single market.
Regional players
- Touring (Royal Automobile Club de Belgique): Belgian mobility and roadside assistance club providing towing, breakdown, and mobility services analogous to SOS Dépannage. Closely comparable service mix, geographically adjacent.
- VAB: Belgian roadside assistance and towing provider with a comparable 24/7 dispatch and multi-vehicle-type model. Highly comparable business model, but operates primarily in Belgium rather than Luxembourg.
- ANWB Wegenwacht: Dutch motoring club roadside assistance arm offering 24/7 breakdown and towing across vehicle categories. Highly comparable model, but Netherlands-focused.
- TCS (Touring Club Suisse): Swiss motoring club offering roadside assistance, towing, and breakdown services comparable to SOS Dépannage's model. Operates in a different national market.
- Allo Dépannage: French independent roadside assistance and towing network with comparable light/heavy towing service model. Operates mainly in France rather than Luxembourg.
Emerging players
- Carglass: European vehicle glass repair and replacement specialist with mobile service units and 24/7 dispatch. Comparable mobile-repair distribution model, though specialised in glass rather than general towing.
Direct peers
- Automobile Club du Luxembourg (ACL): Luxembourg's main motoring club providing 24/7 roadside assistance, towing, and breakdown services across the same national territory. Closest direct competitor because it serves the identical customer base in the same single-country market.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
SOS Dépannage social profiles
Digital presenceSOS Dépannage financial estimates
Financial estimateRevenue estimate
Valuation estimate
SOS Dépannage leadership team
Management profileNumber of profiles
SOS Dépannage funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SOS Dépannage M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SOS Dépannage
What does SOS Dépannage do?
SOS Dépannage operates a 24/7 emergency roadside assistance, on-site vehicle repair, and towing service covering all vehicle categories in Luxembourg — motorcycles, cars, vintage vehicles, campervans, utility vehicles, buses, and heavy goods vehicles — dispatched from tow trucks (dépanneuses). Through its sister brand AutoRent under the Assistance.lu umbrella, the company also rents cars, vans, buses, and trucks so that customers who lose mobility during a breakdown can be supplied a replacement vehicle from the same provider.
Is SOS Dépannage a public or private company?
SOS Dépannage is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was SOS Dépannage founded?
SOS Dépannage was founded in 1976. It employs 11 to 50 people.
Where is SOS Dépannage based?
SOS Dépannage is headquartered in Leudelange, Luxembourg, in the Europe region.
How does SOS Dépannage make money?
Two revenue lines are on record. Roadside Assistance Services are the primary driver. The others are vehicle Rental.
Who are SOS Dépannage's main competitors?
Broad incumbents on record are ADAC, AXA Assistance and Europ Assistance. Regional players are Touring (Royal Automobile Club de Belgique), VAB, ANWB Wegenwacht, TCS (Touring Club Suisse) and Allo Dépannage. Carglass is listed as an emerging player. Automobile Club du Luxembourg (ACL) is listed as a direct peer.
Does SOS Dépannage have an API?
No public API is recorded for SOS Dépannage.
What industry is SOS Dépannage in?
SOS Dépannage's product category is Roadside Assistance & Towing Services. Its primary akta.pro industry code is TLAKAFAH, Accident Recovery, Winch-Out & Towing Services (Light/Heavy), with a secondary code of TLAKAFAB, Heavy-Duty Truck & Bus Mobile Repair & Roadside. Its NAICS code is 48841 and its SIC code is 7500.