Sakki Computers

What Sakki Computers does

Sakki Computers, Inc. is a privately held, family-owned IT services company headquartered at 22B Hempstead Turnpike in Farmingdale, Long Island, New York. Founded in 1994, the firm has operated for over 30 years providing computer repair, IT managed services, mobile device repair, VoIP hosted phone systems, CCTV security and surveillance installation, and web design and SEO to small and mid-size businesses and residential customers across Long Island and the broader New York State region. The company claims more than 150,000 devices repaired over eight years, a 5.0 rating from 99 Facebook reviews, and a 99% customer satisfaction rate, positioning itself as Long Island's first and only 5-star repair service centre.

The company delivers services through three primary channels: a physical service depot for customer drop-off and pickup, on-site technician dispatch to homes and businesses, and remote support. Its product portfolio spans eight service lines — Home Services, Business Services, Mobile and Smart Devices, VoIP Hosted Phone, IT Managed Services, Security and Surveillance, Web Design and SEO, and an Annual Unlimited Service Plan — with pricing kept on a quote basis and warranties of 90 days on repairs and one year on new devices.

Sakki's revenue model combines one-time repair transactions (hardware sales, professional services) with recurring subscription streams (managed services, VoIP hosting, annual unlimited plans). The company is led by founder and president Wael Rabie, has 1-10 employees per disclosed headcount, and operates with no external investors, funding rounds, subsidiaries, patents, certifications, or strategic partnerships documented. Customer acquisition relies on word-of-mouth referrals, the company website, and Facebook reviews rather than paid marketing, reflecting a direct-to-consumer local service GTM motion.

Name

Sakki Computers

Legal name

Sakki Computers, Inc.

Website

https://sakki.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

1–10 employees

Short description

Sakki Computers is a family-owned IT services and computer repair company in Farmingdale, NY, serving residential customers and SMBs across Long Island with device repair, IT managed services, VoIP, CCTV installation, and web design.

Ownership category

akta.pro rank

Product category

IT Services and Computer Repair

NAICS

Computer Facilities Management Services (541513), Electronic and Precision Equipment Repair and Maintenance (8112), Security Systems Services (except Locksmiths) (561621)

SIC

Services-Facilities Support Management Services (8744), Computer & Office Equipment (3570)

akta.pro primary industry

Service Desk & Help Desk Services (BPAEAJAA)

akta.pro secondary industry

Maintenance, Repair & Replacement Services (HSAHAIAJ)

Keywords

• Computer repair services
• IT managed services
• Mobile device repair
• Security surveillance systems
• VoIP hosted phone

Headquarters

HQ city

Farmingdale

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales

Revenue model

1. Computer and Device Repair Services: One-time repair services for computers, laptops, smartphones, and tablets. Services include virus removal, screen repairs, battery replacement, and hardware upgrades with same-day turnaround.
2. IT Managed Services: Monthly subscription-based managed IT services providing 24/7 monitoring, proactive maintenance, backup management, and security for business clients. Includes remote monitoring tools and back-office services.
3. Security and Surveillance Systems: Sale and installation of CCTV systems for residential and commercial properties, including customized guidance and quotes.
4. VoIP Hosted Phone Services: Hosted VoIP phone system services for small businesses, providing internet-based communication with various business features.
5. Web Design and SEO Services: Website development and digital marketing services including search engine optimization for business clients.
6. Annual Unlimited Service Plans: Comprehensive annual support plans for home and business PCs and servers with 24/7/365 monitoring and proactive maintenance.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels2 records

Core offering

Sakki Computers provides on-site, depot, and remote IT repair and technology services for residential and small/mid-size business customers on Long Island. Core offerings include computer and mobile device repair, IT managed services with 24/7 monitoring, security and surveillance (CCTV) installation, hosted VoIP phone systems, and web design/SEO services.

Product overview

Sakki Computers is a local IT services and repair company offering a comprehensive suite of technology services for both residential and business customers. The company operates as a service-based business rather than a software product company, providing Home Services (residential repairs, virus removal, network setup), Business Services (IT consulting, server support, data recovery), Mobile & Smart Devices (express smartphone and tablet repairs), VoIP Hosted Phone systems, IT Managed Services (proactive monitoring and maintenance), Security & Surveillance (CCTV installation), and Web Design and SEO. The company also offers an Annual Unlimited Service Plan for ongoing PC and server support. All services are delivered through their physical service depot in Farmingdale, NY, with same-day service options available.

Differentiator

Problem solved

Functional benefit

Products and services

• Home Services

Quantifiable outcome

• 99% customer satisfaction rate
• +3 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators4 records

Recent moves4 records

Expansion highlights3 records

Broad incumbents

• ADT (residential and SMB security): ADT is a national provider of professionally installed video surveillance and intrusion systems for residential and small business customers — directly comparable to Sakki's CCTV security and surveillance installation service.
• Staples Connect / Staples Tech Services: Staples has historically offered in-store and on-site technology services for SMBs including device setup, repair, and basic IT support — comparable to Sakki's business-services and managed-IT lines for small office customers.
• Office Depot / OfficeMax Tech Support Services: Office Depot's in-store tech support and deployment services for SMBs and consumers overlap Sakki's device repair, setup, and small-business IT support offerings, particularly for walk-in customers.
• Geek Squad (Best Buy): Best Buy's Geek Squad is the most prominent national competitor for in-store and in-home tech support, device repair, and installation services — directly overlapping Sakki's core repair, smart-device, and on-site service offerings for consumers and SMBs.
• Asurion Tech Repair & Solutions (uBreakiFix parent): Asurion operates one of the largest device protection, repair, and tech-support networks in the U.S. through its uBreakiFix stores and Home+ protection plans — a broad incumbent competing with Sakki across mobile repair, insurance-backed replacements, and connected-device support.
• CompuCom (now part of ODP/Otis): CompuCom provides managed IT services, end-user support, and device lifecycle management to mid-market and enterprise customers — a broader incumbent whose SMB-adjacent managed services compete with Sakki's IT managed services offering.

Direct peers

• uBreakiFix: uBreakiFix is a national device repair chain specializing in smartphone, tablet, and computer repairs with same-day turnaround — a direct competitor to Sakki's mobile/smart-device repair service line and its 30-minute repair promise.
• NerdsToGo: NerdsToGo is a franchise model delivering on-site computer repair, IT support, and managed services to small businesses and residential customers — closely matching Sakki's combined consumer/SMB service mix and geographic-depot operating model.
• CMIT Solutions: CMIT Solutions operates a franchise-based managed IT services network targeting SMBs with 24/7 monitoring, cybersecurity, and help-desk support — directly comparable to Sakki's managed IT and service-desk offerings for Long Island SMBs.

Emerging players

• Ring (Amazon) doorbell and small-business security: Ring provides DIY and professionally installed video doorbells, cameras, and small-business security systems — an adjacent competitor that pressures Sakki's CCTV installation line as more customers opt for self-installed consumer-grade alternatives.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/SakkiComputers
• LinkedInlinkedin.com/company/sakki-computers

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sakki Computers