COAC San Francisco
COAC San Francisco is an Ecuadorian member-owned savings and credit cooperative operating 31 branches under the SanFra brand, offering savings accounts, credit, debit cards, and integrated bill-payment digital banking to individuals, businesses, and educational institutions across Ecuador.
- Company typePrivate
- Founded1963
- HeadquartersAmbato, Ecuador
- Headcount251–500
- GTM typeB2C
- OfferingServices
What COAC San Francisco does
COAC San Francisco Ltda. is an Ecuadorian savings and credit cooperative (Cooperativa de Ahorro y Crédito, operating under the SanFra brand) headquartered in Ambato and serving members across Ecuador through 31 physical branches (agencias) and an ATM network. Established in 1963, the cooperative operates as a member-owned entity under Ecuadorian cooperative financial regulation with deposit protection provided by COSEDE (Corporación del Seguro de Depósitos). Its core product portfolio spans savings products (Cuenta de Ahorro, Ahorro Programado, Depósito a Plazo Fijo, Sanfra Kids), personal and business credit (Créditos), fixed-term investment vehicles (Inversiones), and a debit card (Tarjeta SanFra Débito).
The technology stack consists of mobile and web-based banking platforms: SanFra Móvil (a mobile application available on Google Play and App Store) and SanFra Web, which is segmented into three portals — Personas for individuals, Empresas for businesses, and Unidades Educativas for educational institutions. A defining feature is the integration of nine third-party bill-payment services within SanFra Web, covering municipal taxes (Impuestos Prediales), tax declarations (SRI/RISE), vehicle registration (Matriculación Vehicular), telecommunications (CNT), electricity (EEASA), water utilities (EMAPA/EMAPAST), school pensions (Pensiones Escolares), and complementary services (Facilito, Pago Ágil). Customer service is delivered via a free hotline (1800-726372), branch staff, and online complaint/claims channels; a gamified engagement program called Pronósticos SanFra is offered to registered members.
The cooperative monetizes primarily through net interest income on its deposit and loan book, fee income from debit card and bill-payment services, and investment income on fixed-term deposits — typical mechanics for a regulated Ecuadorian COAC. Go-to-market is anchored on member acquisition via the branch network, with digital channels (mobile app and web portals) layered on for retention, transaction volume, and cross-sell. Customer segments are horizontal: individuals (primary), businesses, and educational institutions. No public revenue, asset, or member-count disclosures are available, and pricing for accounts, credits, and services is not posted publicly and requires direct inquiry.
COAC San Francisco firmographics
Firmographics- Name
- COAC San Francisco
- Legal name
- COAC San Francisco Ltda.
- Website
- https://coac-sanfra.com
- Company type
- Private
- Founded year
- 1963
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- COAC San Francisco is an Ecuadorian member-owned savings and credit cooperative operating 31 branches under the SanFra brand, offering savings accounts, credit, debit cards, and integrated bill-payment digital banking to individuals, businesses, and educational institutions across Ecuador.
- Ownership category
- akta.pro rank
COAC San Francisco industry classification
Industry- Product category
- Cooperative Banking
- NAICS
- Credit Unions (52213), Credit Unions (522130)
- SIC
- Savings Institutions, Not Federally Chartered (6036)
- akta.pro primary industry
- Community Development Credit Unions (CDCUs) (FSABAEAC)
Keywords
Where COAC San Francisco is headquartered
LocationHeadquarters
- HQ city
- Ambato
- HQ country
- Ecuador
- HQ region
- Latin America
Markets served
COAC San Francisco business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Distribution channels4 records
Marketing channels4 records
COAC San Francisco product offering
Product offeringCore offering
COAC San Francisco is an Ecuadorian savings and credit cooperative (Cooperativa de Ahorro y Crédito) that offers a suite of retail financial services to its members, including basic and programmed savings accounts, fixed-term deposits, a children's savings product, personal and business loans, investment products, and a debit card. Services are delivered through 31 physical branches (agencias) across Ecuador and digital channels consisting of the SanFra Web online banking platform and the SanFra Móvil mobile app, which also integrates utility and tax bill payments (SRI/RISE, CNT, EEASA, EMAPA, school pensions, municipal taxes, vehicle registration).
Product overview
COAC San Francisco is a credit union (Cooperativa de Ahorro y Crédito) based in Ecuador offering a comprehensive suite of financial products and digital banking services. The core product portfolio centers on savings accounts (Cuenta de Ahorro, Ahorro Programado, Depósito a Plazo Fijo), a children's savings program (Sanfra Kids), debit card services (Tarjeta SanFra Débito), loans (Créditos), and investment products (Inversiones). Digital access is provided through SanFra Móvil (mobile app), SanFra Web for individuals, SanFra Web Empresas for business members, and SanFra Web Unidades Educativas for schools. The cooperative also integrates utility and service bill payments including taxes, telecommunications, electricity, water, and school tuition through its digital platforms. A promotional offering called Pronósticos SanFra provides gamified member engagement.
Differentiator
Problem solved
Functional benefit
Brands
- Sanfra Kids: Savings account for children - a growing account for kids
- SanFra Móvil
- SanFra Card
- Pronósticos SanFra
Products and services
- Cuenta de Ahorro (Savings Account)
Companies that use COAC San Francisco
Customer profileSegments3 records
Ideal customer profiles3 records
COAC San Francisco technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
Feature2 records
COAC San Francisco partnerships and signals
Strategic signalScale indicators1 record
Recent moves1 record
Expansion highlights5 records
COAC San Francisco competitors and assessment
Company assessmentDirect peers
- Cooperativa Jardín Azuayo: Mid-large Ecuadorian cooperativa with a multi-channel digital + branch model (Jardín Azuayo app, web, agencies). Comparable in member-owned structure, geographic footprint, and integrated payments/billers strategy.
- Cooperativa Mushuc Runa: Ecuadorian credit union headquartered in the Ambato region - the same geographic corridor as COAC San Francisco. Same cooperative structure, member-owned model, and full retail banking + payments offering.
- Cooperativa San Miguel: Ecuadorian savings and credit cooperative offering accounts, credits, and digital channels to members. Same cooperative charter, COSEDE oversight, and product mix.
- Cooperativa Policía Nacional: Ecuadorian cooperativa serving a defined member group with full savings, credit, and digital banking products. Closely comparable charter and regulatory environment to COAC San Francisco.
- Cooperativa 29 de Octubre: Ecuadorian savings and credit cooperative (Cooperativa de Ahorro y Crédito). Most comparable peer - same charter type, similar product set (savings, loans, payments), and same COSEDE-regulated cooperative operating model.
Regional players
- Banco de Loja: Regional Ecuadorian commercial bank anchored in southern Ecuador with national digital reach. Comparable as a regional deposit-taker and lender, though structured as a commercial bank rather than a cooperative.
Broad incumbents
- Banco de Guayaquil: Major Ecuadorian commercial bank with an established branch network and consumer-banking franchise. Relevant incumbent comparator for retail deposits and consumer credit, though structured as a commercial bank rather than a cooperative.
- Banco Pichincha: Largest private commercial bank in Ecuador with national branch network and full digital banking suite. Overlaps with COAC San Francisco on deposit, credit, and bill-payment products, but operates as a commercial bank, not a cooperative.
- Banco del Pacífico: Large Ecuadorian commercial bank with nationwide branch and digital footprint. Competes for the same retail and SMB deposits and payments, but with broader capital base and corporate banking capabilities.
- Produbanco (Banco Bolivariano): Ecuadorian commercial bank focused on retail, SME, and payments; recently rebranded under related entities. Comparable retail/bill-payment products but operates as a corporate bank, not a cooperative.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
COAC San Francisco social profiles
Digital presenceCOAC San Francisco compliance and trust
Trust signalCompliance1 record
COAC San Francisco financial estimates
Financial estimateRevenue estimate
Valuation estimate
COAC San Francisco leadership team
Management profileNumber of profiles
COAC San Francisco funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
COAC San Francisco M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about COAC San Francisco
What does COAC San Francisco do?
COAC San Francisco is an Ecuadorian savings and credit cooperative (Cooperativa de Ahorro y Crédito) that offers a suite of retail financial services to its members, including basic and programmed savings accounts, fixed-term deposits, a children's savings product, personal and business loans, investment products, and a debit card. Services are delivered through 31 physical branches (agencias) across Ecuador and digital channels consisting of the SanFra Web online banking platform and the SanFra Móvil mobile app, which also integrates utility and tax bill payments (SRI/RISE, CNT, EEASA, EMAPA, school pensions, municipal taxes, vehicle registration).
Is COAC San Francisco a public or private company?
COAC San Francisco is a private company. It is classified as management employee owned and is currently operating.
When was COAC San Francisco founded?
COAC San Francisco was founded in 1963. It employs 251 to 500 people.
Where is COAC San Francisco based?
COAC San Francisco is headquartered in Ambato, Ecuador, in the Latin America region.
Who are COAC San Francisco's main competitors?
Direct peers on record are Cooperativa Jardín Azuayo, Cooperativa Mushuc Runa, Cooperativa San Miguel, Cooperativa Policía Nacional and Cooperativa 29 de Octubre. Banco de Loja is listed as a regional player. Broad incumbents are Banco de Guayaquil, Banco Pichincha, Banco del Pacífico and Produbanco (Banco Bolivariano).
Does COAC San Francisco have an API?
No public API is recorded for COAC San Francisco.
What industry is COAC San Francisco in?
COAC San Francisco's product category is Cooperative Banking. Its primary akta.pro industry code is FSABAEAC, Community Development Credit Unions (CDCUs). Its NAICS code is 52213 and its SIC code is 6036.