One Channel North America

What One Channel North America does

One Channel North America Inc. is a privately held Edmonton, Alberta-based software firm that designs and sells 1Retail, a retail Point of Sale suite built exclusively for Acumatica ERP. The product is developed on the Acumatica SDK and is positioned for mid-sized and large retailers worldwide seeking to replace legacy POS systems with cloud-based, mobile-capable solutions. The company traces its origin to MSS Computer Systems Ltd, an Accpac reseller that evolved into a third-party Acumatica developer; the team carries more than 70 years of combined experience across Accpac, Sage 300, Sage 50, and Sage X3 ERP stacks with over 25 years specializing in POS-to-accounting integrations.

The 1Retail stack consists of four components: the 1Retail Acumatica Integration Module (AIM) installed on the Acumatica desktop, a per-store 1Retail HUB web service with embedded database, the 1Retail Client/Workstation software for transaction entry, and an integrated payment partnership with American Payment Systems (APS). The system supports sales, invoices, returns, layaways, quotes, special orders, loyalty, and omni-channel flows including buy-online-pickup-in-store and ship-from-store. It runs on Windows, Android, and iOS devices, supports online and offline operation with fault-tolerant transaction queuing and automatic resync, and is multi-tenant capable within Acumatica.

One Channel North America monetizes through three licensing tracks — full SaaS subscription, private cloud subscription, and perpetual upfront license — sold via a consultative direct-sales motion targeting mid-market and enterprise buyers. Go-to-market is enterprise field sales, driven by website demo requests and direct contact rather than channel partners or self-serve. Operations span two offices: Edmonton, Canada (headquarters) and Centurion, South Africa (via One Channel International). The company is privately held with no disclosed institutional funding or ownership structure.

Name

One Channel North America

Legal name

One Channel North America Inc.

Website

https://onechannelna.com

Company type

Private

Operating status

Operating

Short description

One Channel North America is a private Edmonton-based software firm that sells 1Retail, a Point of Sale suite built exclusively for Acumatica ERP and targeted at mid-sized and large retailers replacing legacy POS systems with cloud and mobile solutions.

Ownership category

akta.pro rank

Product category

Retail Point of Sale Software

NAICS

Software Publishers (5132), Computer Systems Design Services (541512), Custom Computer Programming Services (541511)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)

akta.pro primary industry

Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)

Keywords

• Retail point of sale
• Cloud POS software
• Acumatica ERP integration
• Omni-channel retail
• Mobile point of sale

Headquarters

HQ city

Edmonton

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Subscription Licensing: Flexible licensing and deployment options including full SaaS with subscription billing. Customers can choose from full SaaS subscription billing, private cloud deployment, or upfront license purchase.
2. Private Cloud Licensing: Private cloud deployment option with upfront license purchase available for mid-sized and larger customers requiring dedicated infrastructure.
3. Perpetual License: Upfront license purchase option for customers preferring traditional software ownership model.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

One Channel North America develops and sells 1Retail, a retail Point of Sale and integrated retail management system built exclusively for Acumatica ERP. The offering is delivered as a modular suite (1Retail Client, 1Retail HUB per store, and the Acumatica Integration Module/AIM) and can be deployed as full SaaS, private cloud, or via upfront perpetual license. It supports omni-channel retail, mobile and in-store POS, real-time ERP data sharing, and operates online or offline.

Product overview

One Channel North America offers 1Retail, a modular retail management suite designed exclusively for Acumatica ERP. The core 1Retail POS system integrates with Acumatica via the Acumatica Integration Module (AIM), with transaction processing handled by 1Retail HUB per store and 1Retail Client/Workstation software at each till. Together they deliver an omni-channel retail experience combining in-store POS, mobile POS, web store integration, and unified commerce capabilities.

Differentiator

Problem solved

Functional benefit

Brands

• 1Retail: 1Retail Point of Sale adds the ability to process both a full suite of Point of Sale transactions as well as Sales Orders, Invoices and Payments from a single user-friendly retail system. It is a next-generation retail POS system integrated with Acumatica ERP.
• 1Retail Acumatica Integration Module (AIM)

Products and services

• 1Retail Cloud-ready retail Point of Sale system designed exclusively for Acumatica ERP, processing full POS transactions (sales, invoices, quotes, layaways, special orders, returns, customer payments) online or offline on mobile or on-premise devices; for mid-sized and large retailers replacing legacy POS.
• 1Retail Acumatica Integration Module (AIM) Core Acumatica-side integration module that accepts transactions from 1Retail Workstation Clients and posts them into Acumatica sub-components such as General Ledger, Accounts Receivable, Inventory, and Sales Orders; includes a REST interface for ingesting transactions from other POS systems.
• 1Retail HUB Store-level web service with embedded database installed at each retail location to manage data transfers to and from Acumatica, shared in-store printing, and connected POS client workstations; one HUB is required per store.
• 1Retail Client (Workstation) High-speed POS workstation/client software for transaction entry at retail tills or mobile workstations; runs on Windows (10+), Android, and iOS devices and operates connected or disconnected from the network with automatic sync when connectivity is re-established.

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature5 records

Partnerships

Two partnerships are on record, tiered core.

• American Payment Systems (APS)coreTechnology or Integration1Retail has partnered with American Payment Solutions to provide payment services with premium features, advanced merchant services, and certified payment hardware accommodating common banks in North America. APS delivers card present and card not present solutions with encryption, tokenization, PCI compliance, and EMV protections.
• AcumaticacoreTechnology or Integration1Retail is exclusively built for Acumatica ERP using the Acumatica SDK. The deep integration provides access to Financials, Distribution, Inventory, Customer Management, CRM, Sales Order Processing, and other Acumatica modules. The system operates as an integrated retail management solution exclusively for Acumatica.

Scale indicators4 records

Recent moves1 record

Expansion highlights5 records

Broad incumbents

• NetSuite (Oracle): Cloud ERP from Oracle with retail and order management capabilities used by mid-market and enterprise retailers. Adjacent incumbent competing for the integrated retail management budget that 1Retail targets inside the Acumatica ecosystem.
• Square (Block): Square provides integrated POS hardware, software, and payments for retailers and restaurants at scale. Comparable as a cross-platform (iOS/Android) cloud POS with offline capability, though typically serving SMB rather than the mid-market ERP-integrated segment One Channel targets.
• Microsoft Dynamics 365 Commerce: Enterprise retail/ERP platform from Microsoft that bundles POS, e-commerce, and back-office functionality for retailers. Comparable as a broader incumbent alternative for mid-market retailers evaluating integrated ERP-style retail stacks.
• Shopify POS: Shopify's retail POS offering is part of the broader Shopify commerce platform, serving retailers that need POS integrated with online storefronts, payments and hardware. Comparable cloud/mobile POS targeting mid-market retailers, though anchored to Shopify's own commerce stack rather than an ERP like Acumatica.
• Manhattan Active Retail (Manhattan Associates): Enterprise retail platform covering POS, inventory, and omni-channel order management for larger specialty retailers. Adjacent incumbent in the integrated retail stack category targeting enterprise-grade deployments similar to One Channel's larger-account focus.

Direct peers

• Celerant Technology: Retail POS and omnichannel commerce software with integrated e-commerce, inventory and CRM, long focused on mid-market retailers. Comparable as a multi-channel retail management suite with ERP-style data unification similar to what 1Retail delivers on Acumatica.
• LS Retail: ISV that builds retail POS and ERP extensions on top of Microsoft Dynamics, operating in a structurally similar role to 1Retail on Acumatica. Comparable as a vertical retail software partner riding a larger ERP ecosystem with deep native integration.
• Lightspeed Commerce: Cloud-based retail POS and commerce platform serving mid-market and enterprise retailers across North America and globally. Directly competes with 1Retail in the integrated, multi-channel retail POS category for multi-store merchants.

Others

• Acumatica: The cloud ERP platform on which 1Retail is exclusively built. While not a direct competitor, Acumatica's ISV ecosystem strategy and growth directly shapes 1Retail's go-to-market, partner channel, and total addressable customer base.

Emerging players

• Toast POS: Cloud-based POS platform with integrated payments, primarily serving the restaurant vertical. Adjacent cloud POS category with similar architecture (mobile, offline, integrated payments) and overlapping mid-market motion that expands into retail-adjacent use cases.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about One Channel North America