What Sophia does

Sophia (株式会社ソフィア) is a Japanese independent software development company founded on February 13, 1985, in Tsuyama City, Okayama Prefecture, by a group of five founders. It operates from four regional offices — Tsuyama (headquarters, including a System Center established January 2001), Tottori (sales office August 1986, promoted to branch August 1988, renovated May 2025), Kyoto (opened June 2004, relocated August 2011, floor expanded June 2015), and Tokyo (opened June 2003, relocated July 2009) — and as of April 2025 had 203 employees (154 male, 49 female). For the fiscal year ending March 2025 the company reported revenue of ¥2,139,180,000 JPY on registered capital of ¥99.6 million.

The company runs two principal business pillars. The System Solutions pillar delivers custom software for local municipal governments (resident records, national health insurance, property tax, welfare, financial accounting, HR/payroll), hospitals and clinics (medical accounting, electronic medical records, order entry, appointment scheduling, nursing systems, statistics), and general enterprises (production, inventory, sales, distribution/logistics, financial accounting, HR/payroll). The Cloud Solutions pillar resells and implements third-party SaaS as a certified consulting partner — Salesforce (SalesCloud Enterprise Edition, Lightning Platform Starter), mitoco (Salesforce-platform groupware launched June 2025, ¥800/user/month), @pocket (no-code business app builder launched July 2023, from ¥300/user/month), LINE WORKS, Dropbox Business, and Zoom — bundled with implementation, customization, and ongoing support. Revenue is generated primarily through professional services (custom development and SE dispatch under permit 派33-300345), recurring SaaS resale, and insurance agency commissions with Tokyo Marine Nichido, Tokyo Marine Anshin Life, and Gendai Kaijo. The company is privately held, founder-/management-owned, with no disclosed external equity investors and no parent company. Sophia holds ISO 27001 (ISMS, certified by INTERTEK, policy updated July 2023) and Privacy Mark (JIS Q 15001, May 2004); it voluntarily returned ISO 9001 (September 2023) and ISO 14001 (August 2013) certifications and operates those domains under self-managed internal systems. A leadership succession in December 2025 placed Zenmoto Shizuko as Representative Director, with founder-era Zenmoto Chikami moving to Chairman of the Board.

Name

Sophia

Legal name

株式会社ソフィア

Website

https://sophia-inc.co.jp

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

101–250 employees

Short description

Sophia (株式会社ソフィア) is a Japanese independent IT services company founded in 1985 that delivers custom system development for local governments and hospitals and resells cloud solutions including Salesforce, mitoco, LINE WORKS, and Dropbox Business. Headquartered in Tsuyama with 203 employees and ¥2.14 billion FY2025 revenue.

Ownership category

akta.pro rank

Product category

Custom Software Development and IT Services

NAICS

Custom Computer Programming Services (541511), Computer Systems Design Services (541512)

SIC

Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

ERP/CRM/HRIS Implementation & Integration (BPAEAAAE)

akta.pro secondary industries

Public Sector & Government ERP (HDAEAEAG), Healthcare Provider ERP (Hospital Operations, Supply Chain, Finance) (HDAEAEAH), ERP Implementation & Systems Integration Services (BPAEAGAA)

Keywords

• Custom software development
• Government information systems
• Medical information systems
• Cloud solutions resale
• Enterprise system integration

Headquarters

HQ city

Tsuyama

HQ country

Japan

HQ region

Asia

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Development Services: Custom system development for government, healthcare, and enterprise customers including consultation, development, implementation, and maintenance services. This is the core revenue stream.
2. Cloud Solution Resale: Resale and implementation of cloud services including Salesforce, LINE WORKS, Dropbox Business, Zoom, mitoco, and @pocket. Revenue generated from service fees and implementation support.
3. System Engineer Dispatch Services: Dispatch of system engineers to client sites. Licensed under labor dispatch permit number 派33-300345.
4. Insurance Agency Services: Agency services for property and life insurance products including automobile insurance, through partnerships with Tokyo Marine Nichido, Tokyo Marine Ansxin Life, and Gendai Kaijo Fire Insurance.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Sophia provides custom software development and consulting services for local government administrative systems, hospital/medical information systems, and general enterprise systems, covering consultation through implementation and ongoing maintenance. As a Salesforce Consulting Partner, it also resells and implements third-party cloud solutions including Salesforce, mitoco, LINE WORKS, Dropbox Business, Zoom, and @pocket. The company additionally operates an insurance agency business and provides system engineer dispatch services.

Product overview

Sophia is an independent software development company founded in 1985 that provides both custom system development and cloud solution resale services. The product portfolio consists of two main pillars: (1) System Solutions — bespoke development for government administrative systems (resident records, tax, welfare), medical information systems, and general enterprise systems (manufacturing, distribution, e-commerce); and (2) Cloud Solutions — a portfolio of third-party SaaS products resold and implemented as a consulting partner, including Salesforce (CRM/SFA), mitoco (Salesforce-platform groupware), LINE WORKS (business communication), Dropbox Business (file storage), Zoom (video conferencing), and @pocket (third-party no-code application builder). The company also operates an insurance agency business and provides quality/environmental management services.

Differentiator

Problem solved

Functional benefit

Products and services

• System Solutions (Custom Software Development) Bespoke software development and consulting services for local government administrative systems (resident records, tax, welfare, national health insurance), hospital/medical information systems (medical accounting, EMR, order systems), and general enterprise systems (manufacturing, distribution, e-commerce, financial, HR). Covers consultation, development, implementation, and ongoing maintenance.
• Salesforce CRM World-leading CRM platform sold and implemented as a consulting partner, covering sales automation, customer management, business app development on the Salesforce platform, and SalesCloud Enterprise Edition and Lightning Platform Starter deployments. Available through IT Introduction Subsidy program.
• mitoco Salesforce platform-based groupware consolidating company-wide announcements, internal approvals, document/schedule sharing, customer communications, and customer account management. Priced at ¥800/user/month with all features included.
• @pocket No-code business application builder provided by IAtOEC. Users create custom apps via drag-and-drop without programming knowledge. Supports Excel import, template downloads, data aggregation/analysis, access controls, report output, process management, Kanban view, and API data integration. Priced from ¥300/user/month (minimum 5 users).
• LINE WORKS Business communication tool based on LINE's interface. Combines chat, email, calendar, file management, surveys, address book, and Drive features. Unique feature: group chat with regular LINE users. Certified for SOC2, SOC3, ISO27001, ISO27017, and ISO27018.
• Dropbox Business Cloud file storage and synchronization service enabling access from any device. Features include unlimited storage, Smart Sync, team folders, Dropbox Paper for collaborative workspaces, viewer analytics, and integration with numerous third-party apps.
• Zoom Cloud-based video conferencing service accessible from any device. Features high-quality video/audio via proprietary compression, one-click meeting start, encrypted communication, role-based permissions, passcode protection, waiting rooms, and up to 500-participant capacity.
• Insurance Agency Business Insurance agency services for automobile, property, life, and other insurance policies through partnerships with Tokyo Marine & Nichido, Tokyo Marine & Nichido Anshin Life, and Hyundai Marine & Fire Insurance.
• System Engineer Dispatch Services Dispatch of system engineers to client sites under licensed labor dispatch arrangement (permit number 派33-300345).

Quantifiable outcome

• 40+ years of system development experience since 1985
• +2 more outcomes

Named customers8 records

Segments3 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature3 records

Partnerships

Nine partnerships are on record, tiered core and general.

• mitoco (Salesforce Platform Groupware)coreTechnology or Integration · 26 June 2025Authorized sales and implementation partner for mitoco, a Salesforce platform-based groupware solution featuring calendar, workflow, bulletin board, chat, task management, and document management capabilities.
• @pocket (株式会社アイアットOEC)coreChannel Partner/ Reseller/ Distributor · 14 July 2023Authorized reseller and implementation partner for @pocket, a no-code business application tool. Provides sales, implementation, and support services for customer management, employee management, and workflow applications.
• Salesforce Japan (株式会社セールスフォース・ドットコム)coreChannel Partner/ Reseller/ Distributor · 1 November 2017Certified consulting partner for Salesforce CRM platform. Provides sales, implementation, customization, and operational support for Salesforce SalesCloud Enterprise Edition and Lightning Platform. Also handles related IT introduction subsidy applications.
• Tokyo Marine Nichido (東京海上日動火災保険)coreChannel Partner/ Reseller/ Distributor · 1 November 2006Insurance agency partnership for property and casualty insurance products including automobile insurance, through official agent agreements.
• Tokyo Marine Anshin Life (東京海上日動あんしん生命保険)coreChannel Partner/ Reseller/ DistributorInsurance agency partnership for life insurance products through official agent agreement.
• Gendai Kaijo (現代海上火災保険)generalChannel Partner/ Reseller/ DistributorInsurance agency partnership for fire and property insurance products.
• Dropbox (Dropbox Business)generalChannel Partner/ Reseller/ DistributorAuthorized reseller for Dropbox Business cloud storage and file sharing solutions. Provides sales and implementation support for enterprise file management needs.
• LINE WORKS (LINE WORKS株式会社)coreChannel Partner/ Reseller/ DistributorAuthorized reseller and implementation partner for LINE WORKS business communication tool. Provides sales, implementation, and support for chat, email, calendar, and file management features.
• Zoom Video CommunicationsgeneralChannel Partner/ Reseller/ DistributorAuthorized reseller for Zoom cloud-based web conferencing services. Provides sales and implementation support for video meetings and webinars.

Scale indicators9 records

Recent moves15 records

Expansion highlights6 records

Direct peers

• Future Corporation: Independent Japanese IT consulting and systems development firm offering custom development, cloud solution resale (including Salesforce), and IT consulting. Comparable as a mid-size, founder-influenced Japanese SI with multi-vertical reach.
• SRA Holdings: Japanese holding company combining software product development with system integration services. Comparable mix of proprietary software products, custom development, and SI services across government, manufacturing, and enterprise verticals.
• AGS Corporation: Japanese IT services firm with strong government and public-sector exposure offering custom system development, data center services, and cloud solutions. Directly comparable in its focus on Japanese local-government administrative systems.
• JSOL: Japanese SI with deep Salesforce and enterprise platform implementation expertise, similar to Sophia's Salesforce consulting partner role. Also serves government, manufacturing, and financial services customers with custom system development and cloud solutions.
• NS Solutions: Japanese system integrator with a similar mix of custom system development, manufacturing/enterprise ERP, and government-facing projects. Comparable in being a mid-size SI serving Japanese industrial and public-sector customers, though substantially larger.

Broad incumbents

• JBCC Holdings: Mid-size Japanese IT services group providing SI, cloud solutions, and managed services to enterprise customers. Overlaps with Sophia's cloud resale (Microsoft, Salesforce) and system development offerings, though with a larger portfolio and enterprise customer base.
• Internet Initiative Japan (IIJ): Larger, established Japanese IT services provider offering systems integration, cloud, network, and managed services to enterprise and government customers. Comparable in cloud solutions resale and SI work, though much broader in scope and scale than Sophia.
• NTT Data Group: Largest Japanese system integrator and a Sophia co-development partner. Comparable in serving government, healthcare, and enterprise customers across Japan, though at vastly greater scale and with broader global reach.
• TIS: Major Japanese IT services company providing custom system development, cloud solutions, and managed services across financial, public sector, and industrial verticals. Comparable in custom development and cloud resale, though at significantly larger scale.

Regional players

• KEL: Japanese IT services firm with strong presence in the Kansai region offering custom software development and cloud solutions to enterprise and public-sector clients. Comparable in mid-size, regional SI positioning and custom development focus, though operating primarily in Kansai rather than Chugoku/Okayama.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sophia