independence at home inc

What independence at home inc does

Independence at Home Inc (IAH) is the community services division of SCAN Health Plan, a Medicare Advantage health plan, operating as a 501(c)-style nonprofit founded in 1977 and headquartered in Long Beach, California. The organization delivers a portfolio of no-cost programs targeting older adults aged 55 and older, family caregivers, and the community organizations that serve them. Core programs include the Multipurpose Senior Services Program (MSSP) for long-term care management; Insights for mental health counseling delivered by licensed clinicians; Technology, Education, Coaching (T.E.C.) for digital literacy; Homeless Services connecting adults 55+ to housing resources; Community Health Education classes; Ready, Set, Stay Home! resource library; Trading Ages workshops for aging awareness; and Community Giving grants for partner nonprofits.

The organization has no proprietary technology platform; service delivery runs through standard telephony, Zoom-based video, in-person sessions, and a multilingual website with downloadable flyers in English, Spanish, Korean, and Vietnamese. Reach spans at least seven states — Southern California, Northern California, Texas, Arizona, Nevada, New Mexico, and Washington — supported by a phone contact center, email and fax intake, a universal referral form, and in-service presentations to community partners.

IAH's business model is structurally non-commercial. All programs are provided free of charge and are not billed to insurance; SCAN Health Plan fully funds IAH as part of its community services investment. IAH does not generate independent revenue, has no external shareholders, and does not raise outside capital. Its go-to-market is community-led: referrals from senior centers, local agencies, and partner organizations, augmented by email newsletters, Facebook, and YouTube. Customer segments include older adults seeking independence support, caregivers experiencing burnout, and nonprofit/government organizations eligible for Community Giving grants.

Name

independence at home inc

Legal name

Independence at Home

Website

https://independenceathome.org

Company type

Private

Founded year

1977

Operating status

Operating

Headcount range

11–50 employees

Short description

Independence at Home Inc is a nonprofit community services division of SCAN Health Plan that provides no-cost programs—including care management, mental health support, digital literacy training, and housing resources—for older adults aged 55+, caregivers, and community organizations across multiple U.S. states.

Ownership category

akta.pro rank

Product category

Senior Community Services

NAICS

Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Social Services (8300)

akta.pro primary industry

Caregiver Support & Education Programs (Center-Based) (HSABANAN)

akta.pro secondary industry

Independent Living with Supportive Services (Light ADL/IADL Support) (HLADAAAE)

Keywords

• Senior care programs
• Community health services
• Elder mental health
• Aging in place
• Caregiver support

Headquarters

HQ city

Long Beach

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations

Revenue model

1. SCAN Health Plan Funding: Independence at Home is funded and supported by SCAN Health Plan as part of SCAN's community services division. All programs are provided at no cost to eligible participants and are not billed to insurance.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Independence at Home is the community services division of SCAN Health Plan, providing no-cost programs for older adults (55+), caregivers, and community organizations across Southern California, Northern California, and Texas counties. Core offerings include long-term care management through the Multipurpose Senior Services Program (MSSP), the Insights mental health support program, Technology, Education, Coaching (T.E.C.), Homeless Services, Community Health Education, Ready, Set, Stay Home! resources, the Trading Ages interactive workshop, and Community Giving grants for partner organizations. All programs are free of charge and available to both SCAN members and non-members.

Product overview

Independence at Home is a community services organization operated by SCAN Health Plan, offering a portfolio of no-cost community programs for older adults, caregivers, and community organizations. The organization functions as a platform of distinct, free programs rather than a unified tech product. The core offerings include: MSSP (Multipurpose Senior Services Program) providing long-term care management; Insights for mental health support via licensed clinicians; T.E.C. (Technology, Education, Coaching) for digital literacy; Homeless Services for housing connections; Community Health Education for wellness classes; Ready, Set, Stay Home! for home safety resources; Trading Ages for aging awareness training; and Community Giving for grant funding to partner organizations. All programs are provided at no cost and are available to both SCAN members and non-SCAN members, though availability varies by location and capacity.

Differentiator

Problem solved

Functional benefit

Brands

• Insights: Free mental health support program for older adults and caregivers, provided by licensed professionals via phone, video, and in-person sessions.
• Technology, Education, Coaching (T.E.C.)
• Multipurpose Senior Services Program (MSSP)
• Homeless Services
• Community Health Education
• Trading Ages
• Ready, Set, Stay Home!

Products and services

• Multipurpose Senior Services Program (MSSP) Long-term care management program designed to help eligible older adults live safely at home through coordinated support services.
• Insights No-cost mental health support program for older adults and caregivers, providing services via phone, video, and in-person sessions delivered by licensed professionals.
• Technology, Education, Coaching (T.E.C.) Free technology coaching program designed to help older adults and caregivers use everyday digital tools.
• Homeless Services Short-term care management program connecting adults 55 and older and caregivers to housing and support resources.
• Community Health Education Free classes and resources on health, wellness, and aging topics for older adults and caregivers.
• Ready, Set, Stay Home! Collection of articles, flyers, and resources providing information for maintaining health and independence at home.
• Trading Ages Interactive workshop program that builds understanding of aging and improves communication skills for professionals and community groups.
• Community Giving Grant funding program for nonprofit and government organizations that serve older adults and caregivers.

Quantifiable outcome

• Participants typically receive 8-18 therapy sessions depending on individual needs
• +1 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Senior Centers and Community OrganizationscoreStrategic or Co-development PartnerInsights program partners with senior centers, community organizations, and local agencies to offer educational workshops and group sessions focused on mental wellness, stress management, mindfulness, grief recovery, and caregiver self-care strategies.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• BrightStar Care: BrightStar Care is a national home care franchise providing personal care, skilled nursing, and support services for older adults — comparable to IAH's in-home support and care management offerings, although delivered as a paid, private-duty model.
• Right at Home: Right at Home is a senior-focused in-home care franchise offering companionship, personal care, and specialty support, overlapping significantly with IAH's caregiver support and independent-living enablement programs.
• SCAN Health Plan: SCAN is IAH's parent organization and a Medicare Advantage insurer that funds and operates these community programs, making SCAN both the operating sponsor and the broadest incumbent serving the same senior population.
• National Council on Aging (NCOA): NCOA is a national nonprofit that partners with community organizations to deliver aging-related programs, education, and resources — sharing IAH's mission of helping older adults age well at home through community-based services.
• Comfort Keepers: Comfort Keepers provides in-home senior care including companionship, personal care, and specialized support, comparable in service mix to IAH's in-person and virtual support programs for older adults.

Direct peers

• Papa: Papa connects older adults with screened "Papa Pals" for companionship, transportation, and everyday help — closely mirroring IAH's in-person, phone, and video support for seniors with similar care-coordination use cases.
• Meals on Wheels America: Meals on Wheels delivers nutrition and daily check-ins to homebound seniors via a community-partner network, comparable to IAH's no-cost, community-referred model of supporting vulnerable older adults in place.
• Family Caregiver Alliance: Family Caregiver Alliance provides caregiver support, counseling, education, and care navigation, directly comparable to IAH's caregiver-focused programs (Insights, Trading Ages, Community Health Education).

Regional players

• Partners in Care Foundation: Partners in Care is a Southern California-based nonprofit delivering in-home care, care transitions, and caregiver education, making it a strong regional comparable to IAH's California-anchored MSSP and community programs.
• Council on Aging – Southern California: Council on Aging Southern California funds and coordinates services like MSSP, Meals on Wheels, and caregiver support in the same geography IAH serves, directly competing for referrals and contracted programs.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/IndependenceatHome14
• Facebookfacebook.com/IndependenceatHome
• LinkedInlinkedin.com/company/independence-at-home-inc

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about independence at home inc