City Brokers

What City Brokers does

City Brokers Ltd is a privately held insurance brokerage firm incorporated in Mauritius, founded in 1986, and positioned as the largest insurance broking organisation in the country. The company operates from Port Louis with a registered office at IBL House, Caudan Waterfront, and a principal office at Harbour Front Building, John Kennedy Street. It serves over 5,000 clients ranging from large Mauritian corporations to individual policyholders, with a team of more than 100 experienced professionals, and manages premiums in excess of Rs 1bn across its corporate book.

The firm's offering spans two principal lines. Personal insurance covers Travel, Boat, Health, Motor, and Household risks. Corporate insurance covers Property & Pecuniary, Business Interruption, Liabilities, Financial & Specialty (including D&O, cyber, M&A, and credit insurance), Construction (CAR/EAR), Business Motor, Marine & Aviation, Commercial Health, and Life & Pensions. Supporting the product set is a Claims Management Service organized into three specialized teams — Motor, General (including Marine), and Medical Claims — plus a digital HealthConnect portal (healthconnect.mu) for commercial health clients and a Risk Management & Consulting practice. City Brokers also acts as a correspondent broker to major international brokers, extending its reach into Indian Ocean Islands and African regions.

City Brokers earns revenue through brokerage commissions on placed insurance premiums, with pricing tailored per client and billed annually. Distribution is sales-led and direct, following a defined four-step working process — Meet Specialist, Select Insurance, Onboarding, Get Insurance — supported by a website (citybrokers.mu), social channels, and specialist advisors. The company is led by CEO Jean Christophe Cluzeau, with Senior Executive Tristan Lagesse heading General Insurance, Veronique Van Schellebeck as Head of Claims, and a broader named executive team including specialists in Marine, Finance, and HR. No external institutional investors, parent company, or funding rounds are disclosed in the source material, indicating organically financed growth over a 35+ year horizon.

Name

City Brokers

Legal name

City Brokers Ltd

Website

https://citybrokers.mu

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

11–50 employees

Short description

City Brokers Ltd is the largest insurance broking organisation in Mauritius, founded in 1986, providing personal and corporate insurance placement plus claims management services to over 5,000 clients through 100+ specialists.

Ownership category

akta.pro rank

Product category

Insurance Brokerage

NAICS

Insurance Agencies and Brokerages (52421)

SIC

Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

Commercial Lines Insurance Brokerage (FSAEADAB)

akta.pro secondary industry

Specialty Insurance Brokerage (Marine, Aviation, Cyber, Professional Lines) (FSAEADAJ)

Keywords

• Insurance brokerage services
• Personal insurance products
• Corporate insurance solutions
• Claims management services
• Risk management consulting

Headquarters

HQ city

Port Louis

HQ country

Mauritius

HQ region

Africa

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Insurance Brokerage Commissions: The company acts as an insurance broker earning commissions from placing insurance policies with insurance companies. They market risks to insurers and negotiate terms on behalf of clients, earning brokerage fees typically calculated as a percentage of the premium.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

City Brokers Ltd is an insurance brokerage firm that places insurance policies with insurance companies on behalf of clients and earns commissions on premiums. The company brokers both personal insurance products (household, motor, travel, health, boat) for individuals and corporate insurance solutions (property, business interruption, liabilities, financial & specialty, construction, marine & aviation, commercial health, life & pensions) for businesses. It also delivers claims management through specialized teams and risk management consulting services.

Product overview

City Brokers Ltd is the largest insurance broking organisation in Mauritius, established in 1986, offering a comprehensive portfolio of insurance products and services. The company operates as a broker providing both personal insurance products (Travel, Boat, Health, Motor, and Household Insurance) and corporate insurance solutions (Property & Pecuniary, Business Interruption, Liabilities, Financial & Specialty, Construction, Business Motor, Marine & Aviation, Commercial Health, and Life & Pensions). Supporting these products are Claims Management Services organized into Motor, General, and Medical Claims teams, a HealthConnect digital portal for health insurance clients, and Risk Management & Consulting advisory services. The company also acts as a correspondent broker to major international brokers, enabling global resources and network access for clients.

Differentiator

Problem solved

Functional benefit

Brands

• HealthConnect: Health portal for commercial health insurance clients providing access to health services and medical consultant advice on claims.

Products and services

• Travel Insurance

Named customers6 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

One partnership is on record.

• Major International BrokerscoreStrategic or Co-development PartnerAs a correspondent broker to major international brokers, City Brokers is able to share with customers added resources, global know-how and network. This relationship enables the company to offer comprehensive insurance solutions while extending activities to the Indian Ocean Islands and African regions.

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Lockton: World's largest independent insurance broker, privately held and partner-led. Comparable as a privately owned, partner-driven broker that competes against public global brokers on specialty expertise and client service rather than scale.
• Marsh: Global insurance and risk advisory broker operating in 130+ countries. Comparable as a full-service commercial insurance broker with established presence in Africa and the Indian Ocean and correspondent-style relationships in smaller markets where it does not own local infrastructure.
• Arthur J. Gallagher (AJG): Large global insurance broker with significant specialty and commercial capabilities. Comparable for its emphasis on serving middle-market and commercial clients across personal and specialty lines via decentralized regional teams.
• Aon: Global insurance, reinsurance, and risk advisory firm with a deep Africa footprint. Comparable for its multi-line commercial and specialty brokerage capability and its strategy of combining global expertise with local-market distribution.
• Howden Group: Global insurance broker with strong specialty and emerging-markets focus. Comparable as a privately held, fast-growing broker that competes in specialty and complex risk placement across multiple jurisdictions.
• Brown & Brown: US-headquartered insurance broker with diversified personal, commercial, and specialty capabilities. Comparable as a multi-channel insurance intermediary with a strong organic-growth identity and decentralized operating model.

Direct peers

• Ed Broking: Specialty insurance broker with both independent and wholesale operations. Comparable for its specialty and reinsurance placement capabilities and its reliance on strong international broker networks to serve clients in emerging markets.
• Besso Insurance Group: London-based specialty insurance broker with a comparable scale profile. Directly comparable as an independent, mid-sized broker focused on complex and specialty commercial placements, with a culture and operating model similar to a privately held regional leader like City Brokers.
• Price Forbes & Partners: London-based specialty insurance broker. Comparable as a privately owned, mid-sized broker providing bespoke commercial and specialty placements, with a similar emphasis on senior-led client service and complex risk advisory.

Emerging players

• Acrisure: Tech-enabled, fast-growing insurance brokerage platform. Comparable as a competitive threat to traditional brokers, illustrating the digitally enabled distribution model that City Brokers would need to invest in to remain competitive over time.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/531084180279210

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City Brokers