Amparo Saude

What Amparo Saude does

Amparo Saude (Amparo Saúde) is a Brazilian primary care healthtech founded in 2017 and headquartered in São Paulo, operating 11 physical clinic locations and a telemedicine platform across Southeast, Central-West, and Northeast Brazil. Its core offering is a coordinated primary care model ("Cuidado Coordenado") in which dedicated multidisciplinary teams — composed of family doctors, nurses, and nursing technicians — manage each patient longitudinally, supported by condition-specific care protocols ("Linhas de Cuidado") for chronic conditions such as hypertension and diabetes. The technology stack comprises the amparo.tech care-coordination platform (launched August 2019), the amparo.tele telemedicine platform (launched April 2020), the Espaço Amparo.x Telemedicine Center, and the MeuAmparo patient portal, enabling 24/7 remote consultations alongside in-person clinic visits. According to company materials, the multidisciplinary teams resolve 80-90% of patient needs without referral to specialists. The company positions itself as a partner to major Brazilian health insurers rather than as an insurer itself, and also offers B2B corporate health benefits including bespoke on-site clinics (e.g., Clínica Assefaz by Amparo, opened June 2020). Revenue is generated through capitated or fee-for-service payments from insurance partnerships (Assefaz, Amil, SulAmérica, Omint, Unimed Seguros) and recurring corporate health-benefits contracts. Since December 2018 Amparo has been part of Grupo Sabin, a 40-year Brazilian diagnostic medicine conglomerate that committed R$ 150 million to Amparo's expansion in 2021.

Name

Amparo Saude

Legal name

Amparo Saúde

Website

https://amparosaude.com.br

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

101–250 employees

Short description

Amparo Saude is a Brazilian primary care healthtech operating 11 clinics and a telemedicine platform that delivers coordinated, family-medicine-based care to insured members and corporate clients across Brazil, as a subsidiary of Grupo Sabin.

Ownership category

akta.pro rank

Product category

Primary Healthcare Services

NAICS

Offices of Physicians (62111), Offices of Physicians (6211)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro industry

PRIMARYBPAGACAH

Patient Advocacy, Navigation & Access to Care

Business & Public Services/Nonprofit, NGO & Social Services/Health & Medical Nonprofits

Keywords

• Primary healthcare services
• Telemedicine consultations
• Coordinated care programs
• Preventive health management
• Corporate health benefits

Headquarters

HQ city

São Paulo

HQ country

Brazil

HQ region

Latin America

Offices13 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Revenue model

1. Health Insurance Partnerships: Partnership agreements with major Brazilian health insurers (Assefaz, Amil, SulAmérica, Omint, Unimed Seguros) where the company provides primary care services to insured members, receiving capitated or fee-for-service payments from insurers
2. Corporate Health Benefits: B2B services where companies contract Ampro Saude to provide healthcare coverage and preventive health programs for their employees

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Amparo Saude operates a network of 11 physical primary care clinics across Brazil complemented by a 24/7 telemedicine platform (MeuAmparo), delivering coordinated preventive and family medicine services to health insurance plan members and corporate clients. The company deploys multidisciplinary health teams—family doctors, nurses, and nursing technicians—that follow patients longitudinally under a coordinated care methodology known as Cuidado Coordenado. Services are accessed via partnerships with major Brazilian health insurers and through B2B corporate health benefit contracts.

Product overview

Amparo Saúde is a healthtech offering a unified primary healthcare service combining physical clinic locations and remote telemedicine into a single coordinated care model. The core offering consists of in-person consultations at 11 clinic locations (as of 2021) alongside the telemedicine platform MeuAmparo/amparo.tele, which enables remote video consultations 24/7. Underpinning both channels is the Cuidado Coordenado (Coordinated Care) service model, where a dedicated team (family doctor, nurse, and nursing technician) manages each patient's ongoing care, including scheduling, medications, examinations, and WhatsApp follow-up. The technology platforms apoio.tech and apoio.tele serve as the digital infrastructure for care coordination and teleconsultation delivery respectively. The company also provides care programs, specialist referrals, vaccination, laboratory tests, cardiology exams, and health education content via a blog and podcast. Services are offered to individual patients and corporate clients (B2B), with the company operating as a partner to health insurance operators rather than as an insurer itself.

Differentiator

Problem solved

Functional benefit

Brands

• amparo.tech: Technology platform for digital health solutions
• amparo.tele
• MeuAmparo
• Espaço Amparo.x
• Clínica Assefaz by Amparo

Quantifiable outcome

• 85% of patient needs resolved by healthcare teams
• +3 more outcomes

Named customers8 records

Segments2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Grupo SabincoreStrategic or Co-development Partner · 1 August 2017Ampro Saude is part of Grupo Sabin, which has been operating in Brazil for 40 years as one of the largest diagnostic medicine companies in the country. Sabin provides strategic backing and partnership enabling Ampro's primary care network expansion. Partnership began in December 2018.
• AssefazcoreChannel Partner/ Reseller/ DistributorHealth insurance provider with partnership for coverage. Special in-company clinic (Clínica Assefaz by Ampro) opened in São Paulo in June 2020.
• AmilcoreChannel Partner/ Reseller/ DistributorMajor Brazilian health insurance provider partnered for coverage of Ampro primary care services.
• SulAméricacoreChannel Partner/ Reseller/ DistributorMajor Brazilian health insurance provider partnered for coverage of Ampro primary care services.
• OmintcoreChannel Partner/ Reseller/ DistributorBrazilian health insurance provider partnered for coverage of Ampro primary care services.
• Unimed SeguroscoreChannel Partner/ Reseller/ DistributorMajor Brazilian health insurance cooperative partnered for coverage of Ampro primary care services.
• Fundação AssefazminorStrategic or Co-development PartnerPartnership for podcast content on health topics including prostate cancer awareness for November Blue campaign.

Scale indicators7 records

Recent moves19 records

Expansion highlights5 records

Direct peers

• dr.consulta: Brazilian private primary care clinic chain offering affordable consultations, exams and procedures. Directly comparable to Amparo's in-person primary care model and competes for the same insurer-partnered and corporate employee patient pools in São Paulo and other major metros.
• Docway: Brazilian in-home and corporate telemedicine provider focused on employer health benefits. Comparable to Amparo's B2B corporate channel and to its in-person clinical offering (which can also deploy in-company clinics like Clínica Assefaz by Amparo).
• Conexa Saúde: Brazilian telemedicine and corporate health platform connecting patients to specialists and general practitioners remotely. Directly comparable to Amparo's amparo.tele / MeuAmparo telemedicine offering and competing in the same employer health benefits and insurer channel.

Broad incumbents

• SulAmérica: One of the largest Brazilian health insurers and an Amparo channel partner. Comparable as a payer that increasingly builds or buys primary care capabilities, representing both an existing distribution partner and a potential competitive threat if it insources.
• Hapvida NotreDame Intermédica: Largest Brazilian vertically integrated health plan operator with its own hospital, clinic and primary care network. Overlaps with Amparo's insurer + provider model and represents both a partner candidate and a competitor for corporate and insurer contracts.
• Rede D'Or São Luiz: Largest private hospital network in Brazil. Comparable as a scaled Brazilian healthcare delivery incumbent that increasingly offers outpatient and primary care services adjacent to its hospital footprint, competing for the same corporate and insurer contracts.

Emerging players

• Sami: Brazilian healthtech offering employer-sponsored health plans with primary care coordination. Overlaps with Amparo's coordinated care philosophy and corporate B2B segment, though Sami owns the plan rather than partnering with insurers.
• Alice: Brazilian healthtech operating primary care clinics paired with a managed health plan and a strong digital-first care experience. Comparable in coordinated primary care delivery, omnichannel model, and insurer-style commercial model.
• Beep Saúde: Brazilian home-based primary and preventive care provider serving employer health programs. Comparable to Amparo's employer health benefits offering and its preventive care orientation, though focused on home visits rather than clinics.

Others

• One Medical (Amazon): US-based membership primary care chain with integrated telemedicine, owned by Amazon. Comparable international analog demonstrating the model viability (in-person clinics + 24/7 virtual care + coordinated longitudinal care), though operating in a different regulatory and reimbursement market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCy-L1-jovO1930WXdPLCkpw
• Xx.com/amparosaude

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Amparo Saude