What Focus Softnet LLC does

Focus Softnet LLC is a privately held, India-incorporated ERP, CRM, and HCM software vendor founded in 1992, headquartered in Hyderabad, and operating 27 offices across 17 countries under the Focus Softnet Pvt Ltd legal entity. The company sells a platform-plus-modules suite built around its AI-powered flagship Focus X ERP, complemented by Focus WMS, Focus MRP, Focus POS, Focus e-RMS, Focus CRM (CentraHub CRM), Focus REMS, Focus AUTO, Focus CAFM, Focus EDU, and Focus HCM, plus embedded AI capabilities delivered through Focus AI and the AIFA platform. The product targets medium and large enterprises across 28+ verticals including manufacturing, automotive, retail, distribution, logistics, healthcare, education, construction, and pharmaceuticals, with stated localization for VAT, GST, and other regional tax regimes and 22+ third-party integrations spanning accounting, payments, e-commerce, and communications.

The company generates revenue primarily through annual subscription licensing for cloud-hosted ERP/CRM/HCM, supplemented by implementation, training, and support professional services delivered via direct enterprise field sales, regional websites (India, UAE, Singapore, US, UK), and a three-tier Reseller/Referral/Affiliate channel program with strategic implementation partners such as Winapp Solutions (Singapore) and Infoex Bangladesh. Pricing is quote-based and not publicly disclosed, with a 3-month money-back guarantee for new customers. Focus Softnet cites 2,107,123+ end-users across its install base and named enterprise customers include Britannia, Gland Pharma, Vardhman, Yashoda Hospital, Vidya Herbs, Supreme Supplies & Services, AMP Logistics, and Designer Delivery. The company is privately held with no external funding rounds, no disclosed M&A, and no public revenue or ownership details beyond founder/privately-held status.

Name

Focus Softnet LLC

Legal name

Focus Softnet Pvt Ltd

Website

https://focussoftnet.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

251–500 employees

Short description

Focus Softnet is a privately held India-headquartered ERP, CRM, and HCM software vendor selling the AI-powered Focus X platform and vertical-specific solutions (Focus WMS, MRP, POS, CRM, HCM, AUTO, EDU) to medium and large enterprises across 17 countries and 28+ verticals, distributing through 27 offices and a reseller/partner channel.

Ownership category

akta.pro rank

Product category

Enterprise Resource Planning (ERP) Software

NAICS

Software Publishers (51321), Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Managed Application Platforms (App PaaS & Runtime Services) (HDABAAAD)

akta.pro secondary industry

B2B SaaS & Enterprise Personalization (CRM, Sales, Support) (HDAAAGAJ)

Keywords

• Cloud ERP software
• Enterprise resource planning
• Warehouse management software
• Human capital management
• Customer relationship management

Headquarters

HQ city

Dubai

HQ country

United Arab Emirates

HQ region

Middle East

Offices5 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. ERP Software Licensing: Focus X flagship ERP and related modules offered as cloud-hosted and mobile-ready solutions. Revenue generated through software licensing with industry-ready templates and full customization capabilities.
2. CRM and HCM Software: Centra CRM, Centra HCM, and related modules provided as cloud-based solutions with payroll management, recruitment, and HR analytics features.
3. Professional Services: Implementation, training, and technical support services provided through certified partners and direct Focus Softnet teams. Technical support available via dedicated email addresses.
4. Specialized Industry Solutions: Vertical-specific solutions including Focus WMS, Focus MRP, Focus POS, Focus e-RMS, Centra REMS, Centra AUTO, Centra CAFM, and Focus EDU for various industry verticals.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels7 records

Core offering

Focus Softnet develops and sells AI-powered enterprise software including its flagship cloud ERP platform Focus X, alongside specialized solutions for warehouse management (Focus WMS), manufacturing (Focus MRP), point-of-sale (Focus POS), restaurant management (Focus e-RMS), customer relationship management (Focus CRM/CentraHub CRM), real estate management (Focus REMS), automotive dealerships (Focus AUTO), facility management (Focus CAFM), education (Focus EDU), and human capital management (Focus HCM). The company serves medium and large enterprises across 28+ industries in 17+ countries, with embedded AI capabilities delivered through Focus AI and the AIFA platform.

Product overview

Focus Softnet offers a platform-plus-modules architecture built around its flagship AI-powered ERP platform Focus X (formerly Focus 9). The core product portfolio includes Focus WMS (warehouse management), Focus MRP (manufacturing resource planning), Focus POS (point-of-sale), Focus e-RMS (restaurant management), Focus CRM/CentraHub CRM (customer relationship management), Focus REMS/CentraHub REMS (real estate management), Focus AUTO/CentraHub Auto (automotive), Focus CAFM/CentraHub CAFM (facility management), Focus EDU (education management), and Focus HCM/CentraHub HCM (human capital management). AI capabilities are delivered through Focus AI and the AIFA platform. The ecosystem integrates with 22+ third-party tools including accounting software (Xero, Tally, QuickBooks), payment gateways (Stripe, PayPal, PayU), banking (ICICI Bank), e-commerce platforms (Magento, Shopify, Amazon, WooCommerce), and communication tools (Twilio, WhatsApp).

Differentiator

Problem solved

Functional benefit

Brands

• Focus X: Flagship AI-powered cloud ERP solution that optimizes sales, accounting, procurement, fixed assets, and all other operations.
• CentraHub CRM
• CentraHub HCM
• CentraHub REMS
• CentraHub AUTO
• CentraHub CAFM
• Focus WMS
• Focus MRP
• Focus POS
• Focus e-RMS
• Focus AI
• AIFA
• Focus EDU

Products and services

• Focus X AI-powered flagship cloud ERP solution that optimizes sales, accounting, procurement, fixed assets, and all other business operations, designed to seamlessly integrate all facets of business operations with data, information, and process agility.
• Focus WMS Cloud-based warehouse management solution that simplifies inventory, order management, and tracking across single and multi-location warehousing networks.
• Focus MRP Manufacturing resource planning software to plan production, control the shop floor, and manage inventory, supporting complex manufacturing operations with integrated planning, production tracking, and cost control.
• Focus POS Smart point-of-sale software for optimized sales, improved inventory tracking, and hassle-free payments, delivering real-time inventory visibility, faster billing, and centralized pricing.
• Focus e-RMS Restaurant management solution with smart order, staff, inventory, table booking, and kitchen management tools that enhances efficiency and fosters growth for restaurant operations.
• Focus CRM (CentraHub CRM) Cloud-based customer relationship management software that centralizes data, manages contacts, and nurtures leads with powerful features for managing client relationships and driving business growth.
• Focus REMS (CentraHub REMS) Cloud-based real estate management platform for managing properties, leases, tenants, and finances with comprehensive tools for the real estate industry.
• Focus AUTO (CentraHub Auto) All-in-one automotive software for seamless dealership, garage, and workshop management from anywhere, supporting end-to-end automotive operations across sales, inventory, service, and aftersales.
• Focus CAFM (CentraHub CAFM) Facility management solution for complete work order automation and improved predictive maintenance, combining CAFM systems with cloud computing for smart facility management.
• Focus EDU Smart education management platform for handling admissions, attendance, timetables, exams, and student records, simplifying academic and administrative operations for educational institutions.
• Focus HCM (CentraHub HCM) Integrated human capital management software that combines the essentials of HR management including payroll, recruitment, HR analytics, employee data, and all HR tasks accessible from any device.
• Focus AI Built-in AI capability embedded across core ERP, CRM, and HCM systems that delivers predictive insights, intelligent reporting, and automated workflows to enhance accuracy, streamline workflows, and support confident decision-making.

Quantifiable outcome

• Designer Delivery reduced inquiry calls by nearly 90% after implementing Focus ERP warehouse automation
• +1 more outcomes

Named customers8 records

Segments8 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration22 records

AI capability8 records

Feature8 records

Partnerships

Two partnerships are on record, tiered strategic and authorized.

• Winapp Solutions Pte LtdstrategicStrategic or Co-development PartnerWinapp Solutions Pte Ltd is a strategic partner of Focus Softnet, collaborating to deliver AI-enabled enterprise solutions with localized implementation and support for businesses in Singapore. The partnership focuses on providing comprehensive ERP and business automation solutions to the APAC market.
• Infoex Bangladesh LimitedauthorizedImplementation/ SI/ Consulting PartnerInfoex Bangladesh is an authorized implementation partner of Focus Softnet, providing ERP and business automation solutions with local deployment and support. The partnership enables Focus Softnet to serve the Bangladesh market through certified local expertise.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Infor: Industry-specific cloud ERP vendor with vertical suites (automotive, manufacturing, distribution, hospitality) that directly mirror Focus Softnet's vertical go-to-market strategy.
• Sage Intacct: Cloud financial management and ERP platform for SMB and mid-market. Directly comparable in target customer and core financials/accounting functionality.
• Zoho Corporation: India-headquartered B2B SaaS company offering a broad suite including Zoho Books, CRM, and Zoho One business apps. Competes on price-sensitive SMB/mid-market deals and CRM overlap with CentraHub.
• Microsoft Dynamics 365: Microsoft's ERP and CRM suite deeply integrated with Office 365 and Azure. A frequent incumbent or competitor in mid-market and large enterprise RFPs that Focus Softnet also targets.
• SAP Business One / SAP S/4HANA Cloud: Global ERP incumbent serving mid-market and large enterprises with cloud and on-premise deployments. Competes with Focus Softnet for larger enterprise deals and increasingly for mid-market in MENA/India.
• Oracle NetSuite: Cloud-native ERP platform targeting mid-market and upper mid-market companies globally. Represents the modern cloud benchmark against which Focus X is positioned.

Direct peers

• Ramco Systems: India-based global ERP, HCM, and logistics software vendor with mid-market and enterprise focus across emerging markets. Comparable product breadth (ERP + HCM + vertical suites) and similar multi-region strategy.
• Tally Solutions: India-headquartered accounting and ERP software company with deep penetration among Indian SMBs and strong GST compliance. Most directly comparable to Focus Softnet on geography, customer profile, and localization-led go-to-market.

Emerging players

• Odoo: Open-source modular ERP/CRM platform with broad functional coverage and an aggressive open-core pricing model. Increasingly competes for the same SME/mid-market customer that Focus Softnet serves.
• Acumatica: Cloud-native ERP vendor focused on mid-market with strong vertical editions. Comparable positioning around cloud ERP for SMB/mid-market and AI roadmap.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks1 record

Key highlights7 records

Customer concentration

• Xx.com/focussoftnet
• Facebookfacebook.com/focussoftnet

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Focus Softnet LLC