Second Opinion

What Second Opinion does

Second Opinion is an Indian direct-to-consumer telemedicine platform headquartered in Madurai, Tamil Nadu, founded in 2019. The platform connects patients with verified doctors across 100+ medical specialties via private video and audio consultations through its mobile application (available on iOS and Android) and website. Specialties include cardiology, gastroenterology, orthopedics, oncology, dermatology, psychiatry, and pediatrics, with subspecialty pages for conditions ranging from interventional cardiology to pediatric dermatology. The company is co-founded by Hema Sathish (co-founder & managing director) and Sathish Devadoss (co-founder), and operates closely with Devadoss Multi-specialty Hospital based on shared address, contact information, and email domain ([email protected]).

The platform's core technology is a mobile and web-based consultation system enabling private video and audio calls between patients and doctors, with encrypted handling of medical documents and an image upload feature for dermatology. Adjacent content channels include a health articles blog and a "Hello Doctor Tamil Q&A with Leading Doctors" podcast distributed on YouTube and Apple Podcasts.

The business model is a pure per-consultation transaction model: the app is free to download, but patients pay a per-consultation fee starting at ₹999 to confirm an appointment. There is no subscription tier, no enterprise/B2B channel, and no disclosed external funding. Customer acquisition relies on app store presence, content marketing, and word-of-mouth, targeting individual patients across India with apparent concentration in Tamil Nadu.

Name

Second Opinion

Legal name

Second Opinion

Website

https://asksecondopinion.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

1–10 employees

Short description

Second Opinion is an India-based D2C telemedicine mobile app, founded in 2019 and based in Madurai, that connects patients with verified doctors across 100+ specialties via paid video and audio consultations starting at ₹999 per consultation.

Ownership category

akta.pro rank

Product category

Telemedicine Consultation

NAICS

Offices of Physicians (62111), Offices of Physicians (6211)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Virtual Second Opinion & Care Navigation Platforms (HLALAAAF)

akta.pro secondary industry

Primary Care & General Medicine Virtual Care (HLALAAAA)

Keywords

• Telemedicine consultation
• Online doctor consultation
• Video consultation app
• Medical second opinion
• Specialty doctor booking

Headquarters

HQ city

Madurai

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Per-Consultation Fees: Patients pay a fee for each consultation with a doctor. The app is free to download, but connecting with doctors through video calls or messaging requires payment per consultation. Starting price is approximately ₹99 per consultation.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Second Opinion operates a telemedicine mobile app and website that lets individual patients in India book and conduct private video or audio consultations with verified doctors across 100+ medical specialties, including cardiology, gastroenterology, orthopedics, oncology, dermatology, and psychiatry. Patients pay a per-consultation fee starting at ₹99 to confirm appointments and receive second opinions and treatment guidance without traveling to a hospital.

Product overview

Second Opinion is a telemedicine platform offering online doctor consultation services through a mobile application. The platform provides access to verified, experienced doctors across 20+ specialties including cardiology, gastroenterology, orthopedics, oncology, dermatology, and psychiatry. Patients can connect with specialists via video or audio calls on mobile devices. The core product is the Online Doctor Consultation App, which serves as the unified platform connecting patients with doctors across all specialty services. The platform also features health articles and blog content covering medical conditions and treatment information.

Differentiator

Problem solved

Functional benefit

Products and services

• Online Doctor Consultation App Mobile application (iOS and Android) and website enabling patients in India to book and conduct private video or audio consultations with verified, experienced doctors across 100+ specialties for second opinions and general medical advice.
• Cardiology Online Consultation Telemedicine consultation for heart and cardiovascular conditions with subspecialties covering interventional cardiology, pediatric cardiology, cardiac electrophysiology, and cardio thoracic & vascular surgery.
• Gastroenterology Online Consultation Telemedicine consultation for digestive system disorders affecting the esophagus, stomach, intestines, colon, pancreas, liver, and bile duct, with subspecialties in medical, pediatric, and surgical gastroenterology.
• Orthopedic Online Consultation Telemedicine consultation for musculoskeletal conditions affecting bones, joints, muscles, and ligaments, with subspecialties in joint replacement, pediatric orthopedics, spine surgery, and sports medicine.
• Online Oncologist Consultation Telemedicine consultation for cancer diagnosis and treatment, with subspecialties in haemato oncology, medical oncology, surgical oncology, and radiation oncology.
• Dermatologist Online Consultation Telemedicine consultation for skin, hair, and nail conditions, supporting image uploads, with subspecialties in plastic surgery, cosmetic surgery, and pediatric dermatology.
• Psychiatrist Online Consultation Telemedicine consultation for mental health conditions including mood disorders, anxiety, schizophrenia, dementia, and child psychiatric disorders, with counseling services.
• Dentist Online Consultation Telemedicine consultation for dental and oral health concerns available through the Second Opinion mobile app and website.

Named customers1 record

Segments2 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature3 records

Scale indicators2 records

Recent moves4 records

Expansion highlights4 records

Direct peers

• MFine: Indian D2C telehealth app offering online doctor consultations, second opinions, and digital health checks. Directly competes with Second Opinion on the same core offerings and target patient segment.
• Lybrate: India-based online doctor consultation platform acquired by Reliance. Directly competes with Second Opinion on D2C online consultations, with comparable specialty coverage and pricing model.
• Practo: India's largest consumer telehealth and doctor appointment booking platform. Directly competes with Second Opinion on D2C online doctor consultations across multiple specialties, with a broader national footprint and more mature brand.
• MediBuddy: Indian D2C and B2B telehealth platform offering online doctor consultations, lab tests, and corporate health benefits. Comparable to Second Opinion in offering multi-specialty video consultations to Indian patients.

Others

• HealthifyMe: Indian digital health platform focused on nutrition, fitness, and wellness coaching with some telehealth features. Adjacent to Second Opinion in the broader Indian digital health ecosystem though operating in a different primary use case.
• PharmEasy: Indian digital health platform focused on pharmacy delivery, diagnostics, and teleconsultations. Adjacent to Second Opinion through its consultation offering, with broader consumer health reach.

Emerging players

• iCliniq: Global telehealth platform offering online doctor consultations across specialties. Comparable to Second Opinion on specialty breadth and async/sync consultation model, though it operates internationally rather than focused on India.
• DocOn: Indian telehealth platform offering online doctor consultations and clinic management tools. Comparable to Second Opinion as a smaller D2C telehealth competitor in India, though with a slightly different product mix.

Broad incumbents

• Tata 1mg: Leading Indian digital health platform covering online consultations, pharmacy, and diagnostics. Overlaps with Second Opinion on online doctor consultations while operating a much broader health services portfolio.
• Apollo 24/7: Digital health platform from Apollo Hospitals, one of India's largest hospital chains. Offers online doctor consultations broadly and competes with Second Opinion for patients seeking specialty consultations, with the advantage of hospital integration.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UC1ue47zuLNgWUOJAaBScWIg
• Xx.com/Secondo49835023

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Second Opinion