What iQlink does

iQlink is a UK-based specialist consultancy founded in 2004 that delivers advisory, implementation, and managed services for enterprise CRM and Professional Services Automation platforms. The firm targets three verticals — law firms (including Am Law 200 and Global 200 firms), management consulting organisations, and technology companies — and serves clients across the UK, Australia, and Europe through a small team of 1-10 employees headquartered in Kings Langley, Hertfordshire.

The company's core offerings sit across six service lines: System Health Checks, CRM Success & Selection, Managed Services, Adoption & Rollouts, Automation & Integration, and Reporting & Analytics. Underlying platforms include Salesforce for CRM, Kantata, Kimble PSA, and CMap for PSA, and Workato for integration and automation. iQlink holds core partner status with Salesforce, Kantata, and Workato (including Workato MSP and Reseller designations), and does not develop proprietary technology platforms of its own — its value is configuration, integration, optimisation, and ongoing advisory across these third-party stacks. Notable enterprise clients include SD Worx, Quantium, Eden McCallum, Kocho, Optima Partners, Gilbert & Tobin, Law Debenture, Fox Williams, and an unnamed Am Law 200 Top 50 firm.

Revenue is generated through project-based consulting engagements, ongoing managed-service retainers (e.g., Eden McCallum since March 2022), and one-off system assessments, with quote-based pricing that is not publicly disclosed. Distribution is sales-led and direct, supported by partner referral flow and content marketing via the iQthink blog and iQnews updates. The company is privately held, registered in England as Company Number 5249782, has no disclosed institutional funding or parent entity, and shows no M&A or restructuring activity.

Name

iQlink

Legal name

iQlink

Website

https://iqlink.co.uk

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

1–10 employees

Short description

iQlink is a UK specialist consultancy founded in 2004 that implements and optimises Salesforce CRM, Kantata/Kimble/CMap PSA, and Workato integrations for law firms, management consultancies, and technology organisations.

Ownership category

akta.pro rank

Product category

CRM and PSA Consulting Services

NAICS

Other Scientific and Technical Consulting Services (541690), Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511)

SIC

Services-Management Consulting Services (8742), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Data, Analytics & AI Consulting (BPAHAEAF)

akta.pro secondary industries

iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG), AI/ML Solution Integration & MLOps Enablement (BPAEAAAJ)

Keywords

• CRM consulting services
• PSA implementation services
• Salesforce consulting
• Professional services consulting
• System integration consulting

Headquarters

HQ city

Hook

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Consulting and Advisory Services: iQlink provides expert consulting services for technology strategy, implementation, and optimization. Revenue is generated through project-based engagements and ongoing advisory relationships with clients.
2. Managed Services: Ongoing managed services providing predictable cost structures and access to appropriate resources as required by clients.
3. System Health Checks and Assessments: One-time and periodic system assessment services helping firms identify investment opportunities and business improvements.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

iQlink is a specialist consultancy that advises, implements, and integrates CRM (Salesforce) and Professional Services Automation platforms (Kantata, CMap, Kimble) for law firms, management consulting organizations, and technology companies. The firm delivers six services — System Health Checks, CRM Success & Selection, Managed Services, Adoption & Rollouts, Automation & Integration, and Reporting & Analytics — using Workato as its integration platform, with no proprietary software product of its own.

Product overview

iQlink is a specialist services company delivering technology solutions to law firms, management consulting and technology organisations. The company offers a portfolio of six consulting and professional services: System Health Checks (technology assessment), CRM Success & Selection (advisory and implementation), Managed Services (ongoing support), Adoption & Rollouts (implementation and training), Automation & Integration (workflow automation and system connectivity), and Reporting & Analytics (data-driven insights). These services span the full technology lifecycle from strategy and implementation through optimisation and long-term support, with expertise in CRM platforms (Salesforce), Professional Services Automation tools (Kantata, Kimble PSA, CMap), and integration platforms (Workato).

Differentiator

Problem solved

Functional benefit

Brands

• iQthink: The company's thought leadership and blog section featuring articles on PSA, CRM, and technology topics.
• iQnews

Products and services

• System Health Checks
• CRM Success & Selection
• Managed Services
• Adoption & Rollouts
• Automation & Integration
• Reporting & Analytics

Named customers12 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature3 records

Partnerships

Four partnerships are on record, tiered core and minor.

• KantatacoreTechnology or IntegrationKantata Partner - iQlink provides implementation, optimization, and support services for Kantata PSA platform, including Kantata SX and Kantata Professional Cloud solutions.
• SalesforcecoreTechnology or IntegrationSalesforce Partner - iQlink holds partner status with Salesforce, providing CRM implementation, customization, and integration services for the Salesforce platform.
• WorkatocoreTechnology or IntegrationWorkato MSP (Managed Service Provider) Partner and Reseller - iQlink provides integration automation services using Workato platform and resells Workato solutions to clients.
• Cyber EssentialsminorOthersCyber Essentials certified - iQlink maintains cybersecurity certification demonstrating commitment to security standards.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Accenture: Accenture operates a large Salesforce and PSA consulting practice with global delivery capability. It is comparable as a broad enterprise systems integrator competing for the same enterprise CRM and PSA transformation work that iQlink targets.
• Perficient: Perficient is a digital consultancy with a CRM and PSA consulting practice serving enterprise clients. It is comparable as a mid-to-large consultancy that delivers Salesforce and PSA implementation work for similar professional services buyers.
• Deloitte Digital: Deloitte Digital is a global Salesforce and enterprise technology consultancy with dedicated CRM and PSA transformation offerings. It is comparable as a large incumbent that competes for the same enterprise CRM/PSA implementation mandates in law firms and consulting organizations.
• Slalom Consulting: Slalom operates a large dedicated Salesforce and PSA consulting practice serving professional services and enterprise clients. It is comparable as a CRM/PSA consultancy serving similar verticals (professional services, technology) with a mix of project and managed services delivery.

Direct peers

• Coastal Cloud: Coastal Cloud is a Salesforce boutique consultancy delivering CRM implementation, integration, and managed services. It is directly comparable as a Salesforce-focused implementation specialist with similar delivery model.
• Horizontal Talent: Horizontal Talent is a Salesforce consulting partner offering implementation, customization, and managed services. It is directly comparable as a Salesforce-focused consultancy with similar service mix and customer base.
• Simplus (Infosys): Simplus is a Salesforce-focused consultancy (acquired by Infosys) that delivers CRM implementation, integration, and managed services. It is directly comparable as a Salesforce implementation specialist with similar services and verticals.

Emerging players

• Vantage Point Consulting: Vantage Point is a smaller consultancy known for Salesforce and PSA implementation work in professional services. It is comparable as a niche PSA/CRM consultancy targeting overlapping professional services verticals.

Others

• Kantata (formerly Mavenlink): Kantata is a PSA platform vendor and iQlink's core implementation partner. It is comparable as the underlying platform whose partner ecosystem iQlink monetizes and whose own professional services group is a partial competitor.
• Salesforce (Sales Cloud Professional Services): Salesforce is the primary platform vendor iQlink partners with and a hyperscaler that competes for some of the same enterprise transformation budgets. It is comparable as the ecosystem anchor whose partner program drives iQlink's demand and whose own services arm is a competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about iQlink