Lebanon TN

What Lebanon TN does

The City of Lebanon, Tennessee is a municipal government entity, founded per official city history in 1845 (firmographics list 1801), headquartered at 200 North Castle Heights Avenue, Lebanon, TN 37087, and operating as a non-profit public entity governed by an elected Mayor (Mayor Bell) and City Council. It delivers a comprehensive suite of essential public services to residents and businesses within Lebanon's city limits and parts of Wilson County. Core service lines include water treatment and distribution (Water Treatment Plant at 7 Gilmore Hill Road), wastewater management (Wastewater Treatment Plant at 321 Hartmann Drive), natural gas distribution across 313+ miles of pipeline serving 12,000+ customers, residential and commercial sanitation (18,953+ weekly residential cart pickups, 16,345 tons of annual garbage hauled to AWS Middle Point Landfill in Murfreesboro, TN, and 1,860+ recycling customers), public safety (Police and Fire departments), permitting and inspections (Building Inspection, Engineering, Planning), stormwater management under the NPDES MS4 Phase II permit, recreation (Jimmy Floyd Family Center with pools, gym, racquetball courts, fitness equipment; city parks including Don Fox, Fred Burton, Cairo Bend, South Hartmann), economic development, and the Lebanon Municipal Airport (5,000-foot runway).

The city generates revenue through a mix of recurring municipal streams: property and business taxes, tiered utility rates (residential water at $0.006913/gallon for first 1,500 gallons with a $10.37 minimum; residential gas G-1 at $8.45 per Mcf inside city plus a $5 customer charge; commercial gas G-2 at $9.57 per first 10 Mcf; large industrial gas G-3 at $8.72 per first 100 Mcf plus a $100 customer charge), recreation memberships (single resident $325/year, family $425/year, senior $265/year), and fees for permits, cemetery, airport, and other services. Technology infrastructure is built on the CivicPlus CivicEngage civic engagement platform for the official website, with sub-products including the GeoCivix digital plan submission portal (required for all development applications), GIS interactive mapping, online utility billing, and the Notify Me email/text alert subscription system. The Gas Department integrates with Tennessee One Call (811) for state-mandated underground utility locating.

The customer base spans residential households, approximately 550 small businesses served by Sanitation, and commercial and industrial utility customers, with a horizontal segmentation approach that serves all constituents within the geographic jurisdiction. Key partnerships include a major water supply agreement with Citizens Energy (announced October 2024) to deliver up to 25 million gallons per day from Central Indiana sources to the 9,000-acre LEAP Research and Innovation District in Boone County, targeted for 2031 completion. The city is currently subject to a Tennessee Department of Environment and Conservation Agreed Order requiring Sanitary Sewer Overflow Evaluation reporting, and complies with WCAG 2.0 AA and Section 508 accessibility standards on its digital properties.

Name

Lebanon TN

Legal name

City of Lebanon

Website

https://lebanontn.org

Company type

Private

Founded year

1845

Operating status

Operating

Headcount range

101–250 employees

Short description

The City of Lebanon, Tennessee is a municipal government providing water, wastewater, natural gas, sanitation, recycling, public safety, recreation, and permitting services to residents and businesses within Lebanon city limits and Wilson County, Tennessee.

Ownership category

akta.pro rank

Product category

Municipal Services and Public Utilities

NAICS

Utilities (221), Water, Sewage and Other Systems (2213), Sewage Treatment Facilities (221320), Water Supply and Irrigation Systems (221310), Remediation and Other Waste Management Services (5629)

SIC

Electric, Gas & Sanitary Services (4900), Natural Gas Distribution (4924), Refuse Systems (4953), Sanitary Services (4950), Water Supply (4941)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Municipal / Public Gas Distribution Systems (TLAGADAB), Municipal Wastewater Collection (Sewer Networks) (BPALAMAA), Stormwater Management & MS4 Compliance Services (BPALAMAL), Parks, Recreation & Cultural Services (BPAIACAI), Street & Public Space Litter Collection (Municipal Cleaning) (BPALAAAE)

Keywords

• Municipal utility services
• Natural gas distribution
• Water and wastewater treatment
• Sanitation and recycling
• Recreation and parks

Headquarters

HQ city

Lebanon

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Municipal Taxes and Fees: City generates revenue through property taxes, business taxes, and various municipal fees from residents and businesses
2. Utility Services Revenue: Revenue from water, sewer, and natural gas services to residential and commercial customers with tiered rate structures
3. Recreation Services: Membership fees for Jimmy Floyd Family Center and other recreational facilities

Pricing tiers

Distribution channels1 record

Marketing channels4 records

Core offering

The City of Lebanon, Tennessee provides essential municipal services to residents and businesses, including treated water and wastewater services, natural gas distribution to over 12,000 customers across 313+ miles of pipeline, residential and commercial sanitation and curbside recycling, recreation facilities at the Jimmy Floyd Family Center, community parks, stormwater management, building permitting and inspections, public safety, and economic development support. Services are delivered through city-owned physical infrastructure and supported by a CivicPlus CivicEngage civic website with online utility billing, GIS mapping, and a digital plan submission portal.

Product overview

The City of Lebanon, Tennessee operates a comprehensive civic engagement platform built on the CivicPlus CivicEngage CMS, providing residents access to municipal services through a unified website portal. The city's product portfolio centers on the official website as the primary interface, supplemented by department-specific services including water/wastewater treatment, natural gas distribution (serving 12,000+ customers across 313 miles of pipelines), sanitation and recycling, recreation facilities (Jimmy Floyd Family Center), stormwater management under NPDES MS4 permit, economic development services, and digital permitting via GeoCivix portal. The GIS/Mapping department provides interactive mapping tools and property data. These services collectively form an integrated municipal service delivery system where the website serves as the front-end hub connecting residents to utility billing, recreation programs, planning/development services, and community resources.

Differentiator

Problem solved

Functional benefit

Products and services

• Water and Wastewater Treatment Municipal water treatment and distribution and wastewater treatment services for residential and commercial customers within the City of Lebanon. Includes the Water Treatment Plant at 7 Gilmore Hill Road and Wastewater Treatment Plant at 321 Hartmann Drive, water quality reporting, and industrial pretreatment programs. Customers are billed monthly via tiered residential and commercial rates.
• Natural Gas Distribution Natural gas utility serving more than 12,000 customers across Lebanon and surrounding Wilson County via 313+ miles of distribution pipelines. Includes gas production, pipeline integrity management, and public safety programs. Customers are billed monthly using tiered residential, commercial, and large industrial (G-1, G-2, G-3) rate schedules with inside-city and outside-city pricing.
• Sanitation and Recycling Residential and commercial solid waste collection with weekly garbage pickup, curbside recycling service twice monthly, and leaf/debris chipper services. Serves 18,953+ residential carts weekly, 550+ small businesses, and 1,860+ recycling customers, disposing of 16,345 tons of garbage annually at the AWS Middle Point Landfill in Murfreesboro, TN.
• Jimmy Floyd Family Center (JFFC) Membership Recreation and fitness facility offering indoor and outdoor pools, gymnasium, racquetball courts, fitness equipment, and group exercise classes. Sold as membership subscriptions — Single Resident ($158.50 for 4 months, $212.50 for 6 months, $325 for 1 year), Family Resident ($425/year), and Senior Resident ($265/year).
• Community Recreation and Parks City parks system and recreation programming including Don Fox Community Park, Fred Burton Community Park, Cairo Bend Community Park, South Hartmann Community Park, the city dog park, and adult/youth sports leagues, delivered by the Recreation Department.
• Stormwater Management City-wide stormwater quality and watershed protection program operated under the EPA- and TDEC-enforced NPDES MS4 permit (Phase II). Includes construction site runoff control, illicit discharge detection and elimination, public education, and watershed protection, funded through the city's stormwater utility fee structure.
• Permitting and Inspections Building permits, zoning compliance, subdivision regulations, and development review services for properties within Lebanon city limits. Applications submitted electronically through the GeoCivix portal; required for new construction, utility availability requests, and development plan reviews.
• Economic Development Services Business development support services including site availability information, tax structure information, demographic data, top employer listings, and new business development assistance for prospective and existing businesses in the City of Lebanon, including the LEAP Research and Innovation District.

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Partnerships

One partnership is on record.

• Citizens EnergymajorOthers · 1 October 2024Water supply partnership for LEAP Research and Innovation District. Citizens Energy Group to supply up to 25 million gallons of water daily from Central Indiana sources to Lebanon Utilities serving the 9,000-acre LEAP district in Boone County.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Others

• CivicPlus: Vendor of the CivicEngage civic engagement platform that powers Lebanon's official website and digital service delivery. Adjacent/ecosystem peer enabling online utility billing, alerts, and citizen engagement rather than a direct service competitor.

Direct peers

• City of Murfreesboro, TN: Adjacent Tennessee municipal government providing water, sewer, gas-adjacent electric, sanitation, and recreation services to a similar-sized Tennessee city. Comparable in scale, regulatory regime (TDEC), and integrated municipal service model.
• City of Franklin, TN: Williamson County, Tennessee municipal government offering similar in-house utilities, sanitation, recreation, and permitting services. Highly comparable peer for a Tennessee municipality of similar utility footprint.
• City of Gallatin, TN: Sumner County, Tennessee neighbor providing water, sewer, sanitation, and recreation services with comparable population and growth profile. Closest geographic functional peer for utility operations.

Broad incumbents

• Atmos Energy: Major U.S. natural gas distribution utility operating across the Southeast and other regions. Comparable in core service (gas distribution via pipelines) but at national scale with publicly listed equity.
• Waste Management Inc. Largest U.S. solid waste hauler operating transfer stations and landfills including AWS Middle Point, the destination for Lebanon's collected waste. Comparable in refuse systems operations, though national in scope.
• Piedmont Natural Gas: Large regulated natural gas distribution utility serving Tennessee and the Southeast with millions of customers. Comparable to Lebanon's Gas Department in product (natural gas distribution) but vastly larger scale and investor-owned rather than municipal.
• Metro Nashville Water Services: Water and wastewater utility for the larger Nashville metropolitan area adjacent to Lebanon. Comparable in water/sewer treatment operations and Tennessee regulatory environment, but at substantially larger scale.

Regional players

• Hendersonville Utility District: Regional water and wastewater utility serving Hendersonville, TN and surrounding Sumner County areas. Comparable in Tennessee water/sewer utility operations but does not match Lebanon's full municipal service portfolio.
• Wilson County Water & Wastewater Authority: Local water and wastewater authority operating in Wilson County alongside Lebanon Utilities. Comparable regional Tennessee utility peer operating under TDEC oversight.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/cityoflebanontn
• YouTubeyoutube.com/lebanontn
• Facebookfacebook.com/lebanontn
• LinkedInlinkedin.com/company/city-of-lebanon-tn

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lebanon TN