Canadian Medical Assessment Centre

What Canadian Medical Assessment Centre does

Canadian Medical Assessment Centre (CMAC) is a privately held Canadian firm that delivers independent medical evaluations, catastrophic impairment determinations, accident benefits assessments, and medico-legal reports to insurance companies and law firms across Canada. Founded in 2018 and headquartered in Mississauga, Ontario, the company operates five physical offices spanning Vancouver, Calgary, Mississauga, Montreal, and Halifax, providing nationwide coverage from the West Coast to Atlantic Canada, and claims a curated network of more than 3,500 physicians and medicolegal experts across 30+ specialty areas including physiatry, psychiatry, psychology, neuropsychology, orthopaedic surgery, neurology, chronic pain, cardiology, and accident reconstruction.

The service platform combines in-person assessments at wheelchair-accessible facilities with a Virtual Assessments channel launched in 2020 over Skype and telemedicine, compliant with PHIPA and PIPEDA privacy regulations, covering occupational therapy, psychiatric, psychological, neuropsychological, and urgent physiatry assessments. An online IME Specialty Search tool allows referrers to identify an appropriate assessor within 60 seconds, and a CAT Quality Assurance team reviews each report before release, applying AMA Guides 4th and 6th Editions for impairment ratings. The firm also offers multidisciplinary medical file management, including intake, scheduling, transportation, interpretation, executive summaries, and triage reports for accident benefits and disability claims, and provides COVID-19 screening and safety protocols for in-person evaluations.

CMAC operates on a fee-for-service professional services model with quote-based pricing that is not publicly disclosed. Go-to-market is sales-led and referral-based: claims adjusters and lawyers submit referrals through online forms, ShareFile logins, or direct contact, with appointment confirmation delivered within 24-48 hours of receipt. The company pursues demand-generation through LinkedIn presence, Lunch and Learn sessions, expert round tables, and seminars targeting the Canadian insurance and legal sectors. Leadership comprises Dr. Michael Hanna as President and Medical Director, Christine Andraos as Vice President, Joseph Yeboah as Director of Accounting, and Soumya Baby as Office Manager; no institutional investors, parent company, or external funding rounds are disclosed.

Name

Canadian Medical Assessment Centre

Legal name

Canadian Medical Assessment Centre

Website

https://cmacs.ca

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

Canadian Medical Assessment Centre (CMAC) is a privately held Canadian firm providing independent medical evaluations, catastrophic impairment assessments, and medico-legal reports for insurance companies and law firms, operating five offices across Canada with a 3,500+ physician network and virtual assessment capabilities.

Ownership category

akta.pro rank

Product category

Independent Medical Assessment Services

NAICS

Offices of Physicians (62111)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Post-Acute Care Networks & Care Management Organizations (HLAFAFAN)

akta.pro secondary industry

Comprehensive Geriatric Assessment & Care Planning (HSABAIAA)

Keywords

• Independent medical evaluations
• Medico-legal assessments
• Catastrophic impairment assessments
• Accident benefits assessments
• Virtual medical assessments

Headquarters

HQ city

Mississauga

HQ country

Canada

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Medical Assessment Services: Fee-for-service professional services providing independent medical evaluations, catastrophic impairment determinations, accident benefits assessments, and med-legal reports to insurance companies and law firms across Canada
2. Medical File Management Services: Management services for multidisciplinary claims including Accident Benefits and Disability claims from initiation to completion, including executive summaries and triage reports
3. Transportation and Interpretation Services: Additional support services provided upon request including appointment scheduling, transportation arrangements, and interpretation services

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Canadian Medical Assessment Centre (CMAC) provides independent medical evaluations, catastrophic impairment determinations, accident benefits assessments, and med-legal reports for insurance companies and law firms across Canada. Services span 30+ specialty areas including Physiatry, Psychiatry, Psychology, Neuropsychology, Orthopaedic Surgery, Neurology, and Chronic Pain, delivered through in-person offices and a secure virtual assessment platform compliant with PHIPA and PIPEDA.

Product overview

Canadian Medical Assessment Centre (CMAC) operates as a unified medical assessment platform offering Virtual Assessments alongside traditional in-person medical evaluations. The core portfolio includes Medical Assessments (30+ specialty areas), Med-Legal Assessments, and Medical File Management services. These are supported by five operational departments: Catastrophic Department (catastrophic impairment determinations), Accident Benefits Department (nationwide coverage), Med-Legal Department (defensible reports for plaintiff/defense), Business Development and Finance, and Billing Department. The company provides nationwide coverage from Vancouver to Halifax, managing multidisciplinary claims from initiation through completion with integrated transportation, interpretation, and quality assurance services.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Assessments Comprehensive defensible reports covering 30+ specialty areas including Accident Reconstruction, Biomechanist, Cardiology, Chronic Pain, Neurology, Neurosurgery, Orthopaedic Surgery, Physiatry, Psychiatry, Psychology, and more, delivered to insurance companies and law firms across Canada.
• Virtual Assessments Secure remote medical assessments conducted via Skype and telemedicine platform, compliant with PHIPA and PIPEDA, offering Occupational Therapy, Psychiatric, Psychological, Neuropsychological, and urgent Physiatry assessments.
• Med-Legal Assessments Professional and unbiased medical-legal opinions on accident impairments provided by assessors with in-court experience and proven defensible report capabilities, serving both Defense and Plaintiff cases.
• Medical File Management Management services for multidisciplinary claims including Accident Benefits and Disability claims from initiation to completion, including executive summaries, triage reports, intake, scheduling, transportation, and interpretation services.
• Catastrophic Impairment Determinations File reviews to determine medical assessments required for catastrophic impairment determination, with CAT Quality Assurance team review and Executive Summary reports including AMA Guides 4th and 6th Edition impairment ratings.
• COVID-19 Screening Services Assessment protocols including screening questionnaires for claimants and assessors, extensive COVID-19 safety measures, and postponement of non-urgent in-person assessments.

Quantifiable outcome

• Appointment confirmation within 24-48 hours from receipt of referral
• +1 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Calian Group: TSX-listed Canadian health-services and medical-assessment provider with a much broader portfolio across defense, health, and IT. Overlaps with CMAC on health-services delivery and national enterprise contracts.
• WELL Health Technologies: TSX-listed digital health consolidator with virtual-care clinics across Canada. Adjacent business model (coordinating physician services for enterprise clients) and similar target customers in the Canadian healthcare ecosystem.
• Bayshore HealthCare: Large Canadian home and community health services provider that also performs assessments for insurance and government clients. Comparable customer base and national footprint but much broader service portfolio.

Direct peers

• Synoptic Medical Assessments: Another prior Medical Director role for Dr. Hanna. Directly comparable Canadian IME provider serving insurers and law firms with multidisciplinary assessment reports.
• Dynamic Functional Solutions: Third IME firm where Dr. Hanna held the Medical Director role. Closely aligned operating model of coordinating independent medical evaluations across multiple specialties for Canadian insurers and attorneys.
• Seiden Health Management: Earlier Canadian IME company where CMAC's founder Dr. Michael Hanna served as Medical Director. Directly comparable independent medical assessment services for insurance and legal sectors in Canada.

Emerging players

• Maple: Canadian virtual-care platform connecting patients to physicians. Represents the tech-enabled competitor threat that could expand into virtual IMEs and med-legal assessments.
• Dialogue Health: Canadian virtual health and employee wellness platform. Comparable telemedicine delivery model and Canadian enterprise customer base; could expand into specialist assessments for insurers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/canadian-medical-assessment-centre

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Canadian Medical Assessment Centre