Cima Hospital

What Cima Hospital does

Hospital CIMA San José is a privately held, for-profit tertiary acute-care hospital headquartered in Escazú, San José, Costa Rica. Founded in 1999 and operating for over 26 years, it provides comprehensive care across more than 60 medical specialties and subspecialties, anchored by five Centers of Excellence (Orthopedics, Endoscopy, Cardiology, Neurosurgery, Neonatology), specialized services (Emergency, Surgery, Imaging, Laboratory, Maternity, NICU, Hyperbaric Chamber, Nuclear Medicine), and adjunct clinics (Paris Clinic for rehabilitation, Breastfeeding Clinic, Inhalotherapy Clinic, Plaza Mayor walk-in). The hospital is the only private facility in Costa Rica with a Neonatal Intensive Care Unit and operates advanced equipment including 3D/4K integrated operating theaters, 4D echocardiography, full-diameter acrylic hyperbaric chambers, and digital health records via the Sana Sana platform. It holds the JCI Gold Seal (sixth consecutive time) and the only private-hospital Pathway to Excellence certification in Costa Rica and Central America.

The business model is predominantly transactional fee-for-service across inpatient, outpatient, diagnostic, surgical, and emergency care, billed directly to patients, national insurers (INS, ASSA, MAPFRE, Pan-American Life, Triple-S, Redbridge), international insurers (Aetna, Cigna, Blue Cross Blue Shield, MetLife), and government programs (US VA FMP, TRICARE). Recurring subscription revenue is generated through Sana Sana membership tiers ($16/month individual, $24/month duo, $384 annually for family) and CIMA Prime, both offering percentage savings on CIMA services plus telemedicine. Patient financing is enabled by a Banco Davivienda partnership that provides a 15% card discount and up to 12 interest-free installments via 'A Paguitos.'

Customer mix spans domestic individuals, corporate/enterprise clients (Business Medicine program), medical tourists from the US, Canada, and Europe, US and Canadian veterans, and expatriates, served through a 243-affiliated-physician medical directory, bilingual coordination, and a US toll-free contact line. The commercial GTM combines direct-to-consumer appointment scheduling, enterprise field sales for corporate accounts, and dedicated channels for veterans and international patients, with marketing emphasizing accreditations, clinical innovation, and community programs such as the Mujeres Rosas breast cancer campaign.

Name

Cima Hospital

Legal name

Hospital CIMA San José

Website

https://hospitalcima.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

101–250 employees

Short description

Hospital CIMA San José is a JCI-accredited private tertiary hospital in Escazú, Costa Rica, delivering care across 60+ specialties with 243 affiliated physicians. It serves domestic patients, corporate clients, US/CAD veterans, expatriates, and medical tourists through insurance, subscription, and direct-billing channels.

Ownership category

akta.pro rank

Product category

Private Hospital Healthcare Services

NAICS

General Medical and Surgical Hospitals (622110)

SIC

Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062)

akta.pro industry

PRIMARYHLAFAAAN

International/Medical Tourism Hospital Systems

Healthcare & Life Sciences/Healthcare Providers & Systems/Acute Care Hospitals & Health Systems

SECONDARYHLAFAAAB

Community & Regional General Hospitals

Healthcare & Life Sciences/Healthcare Providers & Systems/Acute Care Hospitals & Health Systems

SECONDARYHLAFADAC

Hospital-Operated Urgent Care Centers

Healthcare & Life Sciences/Healthcare Providers & Systems/Emergency & Urgent Care Services

Keywords

• Private hospital services
• Medical specialty care
• Emergency medical services
• Medical tourism services
• Corporate wellness programs

Headquarters

HQ city

Escazú

HQ country

Costa Rica

HQ region

Latin America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain, Marketing or Sales

Revenue model

1. Medical Services Revenue: Revenue generated from providing medical services including outpatient consultations, emergency care, hospitalizations, surgeries, diagnostic imaging, laboratory services, and specialized procedures. Services are billed directly to patients, through insurance direct-payment agreements with national and international insurers, and through corporate billing for business medicine clients.
2. Insurance Billing and Direct Payment Agreements: Direct payment agreements with national insurers (INS, ASSA, MAPFRE, Pan-American Life, Redbridge, Triple-S) and international insurers (Aetna, AIG, Cigna, Blue Cross Blue Shield, MetLife, etc.) and travel assistance companies. The hospital bills insurers directly, reducing upfront patient costs to deductibles or non-covered expenses.
3. Medical Tourism Services: Revenue from international patients seeking high-quality medical care, including coordination services, bilingual support, and direct billing with international employers and foreign medical programs (US Veterans FMP, Tricare).
4. Corporate Medicine and Wellness Programs: Revenue from businesses through occupational health services, preventive health programs, employee wellness initiatives, and Sana Sana/CIMA Prime membership programs with subscription-based monthly/annual fees.
5. Financing Programs: Patient financing through Banco Davivienda partnership offering 'A Paguitos' program allowing up to 12 interest-free monthly installments for consultations, procedures, or hospitalizations.

Pricing tiers

Go-to-market motion3 records

Distribution channels8 records

Marketing channels7 records

Core offering

Hospital CIMA is a full-service private acute-care hospital providing comprehensive medical care across more than 60 specialties and subspecialties, including 24/7 emergency services, hospitalization, surgery, advanced diagnostic imaging, clinical laboratory, maternity, neonatal intensive care, and specialized Centers of Excellence in orthopedics, endoscopy, cardiology, neurosurgery, and neonatology. It also delivers corporate occupational health programs, subscription-based wellness memberships (Sana Sana, CIMA Prime), and dedicated medical tourism and veterans healthcare programs with international insurance direct billing.

Product overview

Hospital CIMA is a comprehensive private healthcare facility offering a unified hospital-based service model with specialized centers, clinics, and programs. The hospital provides care across more than 60 medical specialties through its network of Centers of Excellence (Orthopedics, Endoscopy, Cardiology, Neurosurgery, Neonatology), specialized services (Emergency, Surgery, Imaging, Laboratory, Maternity, NICU, Nuclear Medicine), and satellite clinics (Paris Clinic for rehabilitation, Breastfeeding Clinic). Supporting programs include the Baby CIMA maternity program, Sana Sana wellness program, CIMA Prime membership, Veterans Program, and a Medical Directory with over 243 affiliated physicians. The hospital operates 24/7 emergency services and maintains international accreditations including JCI Gold Seal certification.

Differentiator

Problem solved

Functional benefit

Brands

• Baby CIMA: Exclusive maternity program of Hospital CIMA offering comprehensive pregnancy, childbirth, and postnatal care services including prenatal preparation courses, maternity packages (natural birth with/without epidural, cesarean), neonatal screenings, breastfeeding clinic support, and postnatal follow-up.
• Sana Sana
• CIMA Prime

Products and services

• Emergency Service 24/7 Round-the-clock emergency medical care available 24 hours a day, 7 days a week, including pediatric and adult emergency services and ambulance dispatch, providing immediate attention for urgent health situations at the Escazú main campus.
• General and Ambulatory Surgery Comprehensive surgical procedures including general surgery, laparoscopic surgery, bariatric surgery, orthopedic surgery, and dermatological procedures performed on an outpatient basis using integrated operating theaters with 3D and 4K visualization.
• Medical Imaging Advanced diagnostic imaging services including MRI, CT scans, X-rays, ultrasound, and nuclear medicine for comprehensive diagnostic evaluation.
• Hospitalization Inpatient care with standard rooms and suites equipped with private bathrooms, flat-screen TVs, internet, and amenities for patient comfort.
• Intensive Care Unit (ICU) Critical care units including surgical, coronary, and pulmonary intensive care equipped with advanced monitoring technology.
• Psychiatry Mental health services including evaluation, treatment, and support for psychiatric conditions.
• Hyperbaric Chamber Therapy Hyperbaric oxygen therapy (HBOT) treatment using UHMS, EUBS, FDA, and ASME certified equipment with full-diameter acrylic chambers to reduce claustrophobia and provide complete patient visibility.
• Clinical Laboratory Comprehensive laboratory testing including blood tests, urinalysis, allergy panels, molecular biology, and quality-controlled diagnostic analyses.
• Maternity (Motherhood) Comprehensive maternal care services including prenatal care, delivery, and postnatal support for expectant mothers.
• Neonatal Intensive Care Unit (NICU) Specialized care for premature or critically ill newborns, being the only private hospital in Costa Rica with this capability.
• Baby CIMA Exclusive maternity program offering prenatal preparation courses, maternity packages (natural birth with/without epidural, cesarean), fetal monitoring, breastfeeding support, and neonatal screenings, with the Baby CIMA Plus launch (May 2025) extending this offering.
• Clinical Checkups Preventive medicine through the Lifecycle Center offering personalized medical examinations based on age, sex, and individual risk factors.
• Clinical Services Comprehensive clinical care including cardiology, neurology, audiology, digestive endoscopy, clinical laboratory, and radiology services.
• Nuclear Medicine Advanced diagnostic and therapeutic services using radioactive materials including bone scans, renal scans, thyroid scans, lung scans, and myocardial perfusion imaging.
• Blood Bank Blood donation collection and transfusion services for hospital patients.
• Corporate Medicine (Business Medicine) Occupational health services for businesses including medical consultations, preventive checkups, wellness programs, occupational health advisory, and risk management delivered through dedicated account management.
• Orthopedics Center of Excellence Specialized musculoskeletal care covering spine, hand surgery, sports orthopedics, orthopedic oncology, and pediatric orthopedics with 3D and 4K integrated operating rooms and 41 accredited orthopedic professionals.
• Endoscopy Center of Excellence Digestive endoscopy services including gastroscopy, colonoscopy, ERCP, endoscopic ultrasound, and therapeutic procedures.
• Cardiology Center of Excellence Cardiovascular care with 4D echocardiogram, stress tests, nuclear cardiac medicine, Holter monitoring, and blood pressure mapping.
• Neurosurgery Center of Excellence Neurological surgical services using 3D and 4K visualization systems in operating rooms, including innovative procedures like local cranial reconstruction.
• Neonatology Center of Excellence Specialized neonatal care with 24/7 operation, advanced monitoring technology, and multidisciplinary team of neonatologists.
• Paris Clinic: Physiotherapy and Rehabilitation Physical therapy and rehabilitation services treating musculoskeletal and neurological conditions including facial paralysis, joint pain, sports injuries, and post-surgical rehabilitation.
• Breastfeeding Clinic Professional breastfeeding support and guidance for new mothers experiencing difficulties with lactation.
• Ambulance Service 24/7 ambulance services including basic life support, advanced life support, neonatal transport, and isolation units for emergency and scheduled transfers.
• Sana Sana Wellness Program Health management program offering initial medical evaluation, personalized health guidance, VIP support, digital health records, 20-100% savings on healthcare services, and telemedicine with general practitioners, psychologists, and nutritionists; available in Individual ($16/month), Duo ($24/month), and Family ($384/year) plans.
• CIMA Prime Premium membership program providing preferential rates for specialist consultations and percentage savings on selected hospital procedures and services, with no exclusion for pre-existing conditions and extensibility to family members.
• Veterans Program Comprehensive healthcare program for veterans including emergency care, diagnostic imaging (MRI, CT, EKG, X-rays, ultrasounds), outpatient services, pharmacy with home delivery, chronic condition management, and specialist access with direct government-program billing.
• Medical Directory Online searchable directory of more than 243 doctors across 60+ specialties and subspecialties enabling patients to filter by specialty, condition, treatment, language, and insurance, and to schedule appointments.
• CIMA Office at Plaza Mayor Walk-in medical clinic located within Farmacia Fischel at Plaza Mayor shopping center offering general consultations, medical certificates, prescriptions, Pap smears, and driver's license medical examinations without appointments.
• Inhalotherapy Clinic Respiratory therapy services providing treatment for breathing conditions and pulmonary rehabilitation.

Quantifiable outcome

• Sixth consecutive JCI Gold Seal accreditation reflecting compliance with over 1,200 international standards
• +4 more outcomes

Named customers9 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature8 records

Partnerships

18 partnerships are on record, tiered core and minor.

• Sana SanacoreStrategic or Co-development PartnerSana Sana is a wellness and health risk management program created by Hospital CIMA for people wanting to proactively manage health risks and pre-existing conditions. Members receive initial medical evaluation, specialized follow-up, personalized wellness guidance, VIP support, digital health record, 20-100% savings on healthcare services, and telemedicine with general practitioners, psychologists, nutritionists, and other specialists. The program has 92 affiliated physicians across 32 specialties.
• Banco DaviviendacoreStrategic or Co-development PartnerPartnership providing patients with exclusive 15% discount when paying with Davivienda credit or debit cards, and the 'A Paguitos' financing program allowing up to 12 interest-free monthly installments for consultations, procedures, or hospitalizations.
• Instituto Nacional de Seguros (INS)coreChannel Partner/ Reseller/ DistributorNational insurance provider with direct payment agreement allowing insured patients to receive care at Hospital CIMA with billing sent directly to INS.
• ASSA Compañía de Seguros S.A.coreChannel Partner/ Reseller/ DistributorMajor national insurance company with direct payment agreement with Hospital CIMA.
• MAPFRE Seguros Costa RicacoreChannel Partner/ Reseller/ DistributorLeading national insurer with direct payment agreement for insured patients at Hospital CIMA.
• Pan-American Life Costa RicacoreChannel Partner/ Reseller/ DistributorInternational insurance provider with direct payment agreement covering expatriates and international patients at Hospital CIMA.
• Redbridge Assist S.A.coreChannel Partner/ Reseller/ DistributorInsurance and assistance company with direct payment agreement with Hospital CIMA.
• Triple-S (Blue Cross Blue Shield Costa Rica)coreChannel Partner/ Reseller/ DistributorBlue Cross Blue Shield affiliate in Costa Rica with direct payment agreement at Hospital CIMA.
• Aetna InternationalcoreChannel Partner/ Reseller/ DistributorMajor international health insurer with direct payment agreement for insured members receiving care at Hospital CIMA.
• Cigna InternationalcoreChannel Partner/ Reseller/ DistributorLeading international health insurer with direct payment arrangement for Cigna members at Hospital CIMA.
• Blue Cross Blue ShieldcoreChannel Partner/ Reseller/ DistributorInternational Blue Cross Blue Shield plans with pay-and-reimburse modality for most plans at Hospital CIMA.
• Allianz Global Assistance USAcoreChannel Partner/ Reseller/ DistributorGlobal travel and medical assistance company with direct payment agreements covering patients at Hospital CIMA.
• International SOScoreChannel Partner/ Reseller/ DistributorInternational medical and security services company with direct payment arrangement for members at Hospital CIMA.
• US Veterans Affairs Foreign Medical Program (FMP)coreChannel Partner/ Reseller/ DistributorUS government program providing healthcare coverage for US veterans abroad, with direct payment billing to Hospital CIMA for covered services.
• TRICARE OverseascoreChannel Partner/ Reseller/ DistributorUS military health benefit program (active duty and retirees) with direct payment arrangement at Hospital CIMA, including acceptance of TRICARE for Retirees.
• MetLife Expatriate BenefitscoreChannel Partner/ Reseller/ DistributorMetLife expatriate insurance program with direct payment for covered members at Hospital CIMA.
• Farmacia FischelminorChannel Partner/ Reseller/ DistributorPartnership with Farmacia Fischel pharmacy chain hosting the CIMA Office satellite clinic within the Plaza Mayor shopping center, enabling patients to receive medical attention and purchase medications in one location.
• Various International Travel Assistance CompaniesminorChannel Partner/ Reseller/ DistributorOver 100 international travel and medical assistance companies including Global Medical Management, HTH Worldwide (GeoBlue), MEDICAIR, Europe Assistance, Axa Assistance, USA Medical Services, and many others with direct payment or pay-and-reimburse arrangements at Hospital CIMA.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Regional players

• Centro Médico Imbanaco: Leading private hospital in Cali, Colombia with academic affiliations and a strong complex-care reputation. Competes for Latin American medical tourists and complex specialty cases but in a different country.
• Star Médica: Mexican private hospital network with multiple campuses serving insured and medical-tourism patients. Comparable specialty footprint and JCI-accredited sites, but operates at a larger geographic scale within Mexico.

Broad incumbents

• Hospital Israelita Albert Einstein: Top-tier private hospital system in São Paulo, Brazil with JCI accreditation, advanced technology, and a large affiliated physician network. Comparable on quality tier and academic affiliations but operates at significantly greater scale.
• Bumrungrad International Hospital: One of the world's largest and most recognized medical tourism hospitals, based in Bangkok. Sets the benchmark for international patient volumes, JCI accreditation, and global insurer direct billing that CIMA competes against.

Emerging players

• Anadolu Medical Center: Johns Hopkins-affiliated private hospital in Istanbul, Turkey, increasingly competing for North American medical tourists with JCI accreditation and aggressive specialty programs. Geographic competitor in the broader medical-tourism market.

Direct peers

• Galenia Hospital: Cancun-based private hospital positioned as a medical tourism destination for US and Canadian patients, with JCI accreditation and a broad specialty footprint. Comparable in business model and international patient focus.
• Hospital Clínica Bíblica: Costa Rica's other leading private acute-care hospital in San José, also accredited by JCI and a major destination for international patients. Directly comparable as a private Costa Rican hospital competing for the same medical-tourism and premium domestic patient pool.
• Hospital Metropolitano: Major Costa Rican private hospital group with multiple campuses, offering emergency, surgical, and specialty services. Competes with CIMA for private and insured patients in the San José metro.
• Hospital Punta Pacífica: Johns Hopkins Medicine International-affiliated private hospital in Panama City focused on medical tourism and high-acuity specialty care. A primary regional competitor for medical tourists from the US and Latin America.
• Hospital Clínica San Felipe (Hospital de la Mujer / similar Costa Rican peer): Private hospital in San José, Costa Rica offering specialty and inpatient care, overlapping with CIMA on local private patient demand and insurance networks.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/hospitalcimacr

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cima Hospital