Western Coop Taxi

What Western Coop Taxi does

Western Coop Taxi, legally Coop Taxi de l'Ouest, is a member-owned taxi cooperative founded in 1973 and headquartered at 570 Avenue Marshall, Dorval, Quebec. It operates 24/7 taxi and ground transportation services across Montreal's West Island submarket, with a fleet of 220+ member-drivers and approximately 1.5 million passengers served annually. Service lines include standard taxi rides (sedan, station wagon, business class, regular van, adapted van), airport transfers, VIP meet-and-greet, Montreal city tours, paratransit for people with disabilities and seniors under partnership with the Montreal Transport Society (STM), school transport, parcel and envelope delivery, battery boost, door unlocking, and an errand/commission service.

The cooperative runs a GPS-enabled dispatch system that assigns the closest available taxi to reduce wait times, and offers booking through a 24/7 phone line, walk-up hail, and the Taxi Coop mobile application on iOS and Android. An electronic coupon (E-Coupon) platform supports corporate gifting and expense workflows. Pricing follows regulated taxi fare structures with separate day and night per-kilometer rates, departure fees, and per-minute waiting charges. The fleet is more than 65% electric, hybrid, or propane under the ROULEZ VERT (Drive Green) initiative, and all vehicles undergo twice-yearly inspections. Governance rests on an annual ethics code signed by members, with no external parent company, venture, or private equity ownership disclosed.

The business model is a cooperative with revenue streams from per-ride taxi fares (passing largely through to member-drivers), fixed-price add-on services, city tour packages, E-Coupon corporate distribution, and ancillary commissions (e.g., 5% on errand purchases). Customer segmentation spans general public travelers (primary), accessibility and senior riders via STM, school transport clients, delivery customers, and business clients using E-Coupons. No external capital, M&A, or expansion beyond the West Island catchment is evidenced in the available data.

Name

Western Coop Taxi

Legal name

Coop Taxi de l'Ouest

Website

https://taxiwestisland.com

Company type

Private

Founded year

1973

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Taxi and Ground Passenger Transportation

NAICS

Taxi and Ridesharing Services (48531), Taxi and Limousine Service (4853), Other Transit and Ground Passenger Transportation (48599)

SIC

Local & Suburban Transit & Interurban Hwy Passenger Trans (4100)

akta.pro primary industry

Taxi Cooperative / Owner-Driver Association Operators (TLAFAHAM)

akta.pro secondary industry

Dispatch / Call Center Taxi Services (THADAEAB)

Keywords

• Taxi services
• Airport transfer
• Paratransit services
• City tours
• Parcel delivery

Headquarters

HQ city

Dorval

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Taxi Fares: Distance-based taxi fares with departure fees, charged per km and per minute of waiting, with different day and night rates
2. Delivery Services: Package, envelope and item delivery service often faster than express delivery services. Monthly billing accounts available.
3. Extra Services: Car battery boost, door unlocking, and errand services at fixed prices plus service charges
4. City Tours: Montreal city tours at minimum package rates for groups
5. VIP Meet and Greet: Premium airport pickup service with experienced drivers

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels3 records

Core offering

Western Coop Taxi is a member-owned taxi cooperative providing 24/7 passenger transportation across Montreal's West Island, including metered standard rides, airport transfers, VIP meet-and-greet, Montreal city tours, paratransit for seniors and persons with disabilities (under partnership with STM), school transport, and ancillary paid services such as car battery boost, door unlocking, parcel delivery, and errand running. The cooperative operates a fleet that is more than 65% electric, hybrid, or propane vehicles and serves over 1.5 million passengers per year.

Product overview

Western Coop Taxi (Coop Taxi de l'Ouest) operates a comprehensive taxi and transportation service cooperative in Montreal's West Island region. The core offering consists of standard taxi services with multiple vehicle types (standard sedan, business class, station wagon, regular van, and adapted van), supplemented by specialized services including airport transfers, city tours, VIP meet-and-greet, paratransit for disabled/senior passengers, and school transport. Additional services include car battery boost, door unlocking, parcel delivery, and errand running. A mobile app (Taxi Coop) for iOS and Android enables customer booking with GPS-based taxi dispatch. The cooperative has been operating since 1973, serving over 1.5 million passengers annually, with a fleet that includes over 65% electric, hybrid, and propane vehicles.

Differentiator

Problem solved

Functional benefit

Products and services

• Standard Taxi Service Core 24/7 taxi transportation service operating in the West Island of Montreal, offering standard sedan rides at distance-based per-kilometer and per-minute rates with separate daytime and nighttime tariffs.
• Airport Transfer Taxi transportation for airport pickup and drop-off, available for advance booking 24 hours ahead with priority processing.
• VIP Meet and Greet

Quantifiable outcome

• 1.5 million+ passengers served annually since 1973
• +2 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Partnerships

One partnership is on record.

• Montreal Transport Society (STM)coreStrategic or Co-development PartnerIn partnership with Montreal Transport Society (STM), Coop Taxi West Island provides paratransit transportation services to individuals with disabilities, the elderly, and related agencies. Paratransit drivers have undergone required specialized training to better serve customers.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Uber: Global rideshare platform operating across Montreal. Comparable as the dominant app-based competitor shaping consumer expectations on price, wait time, and digital UX in Western Coop Taxi's core market.
• Transdev: Global mobility and paratransit operator with significant Canadian presence. Comparable as a broader incumbent in the paratransit and contracted public-transport segment where Western Coop Taxi has its STM partnership.
• Lyft: Major North American rideshare platform. Comparable as a broad incumbent competitor in app-based passenger transport, representing the alternative model that pressures traditional taxi unit economics.

Direct peers

• 514 Taxi: Montreal taxi booking service offering dispatched taxi rides across the metro area. Comparable as a local taxi dispatcher and direct competitor for inbound Montreal passenger rides.
• Teo Taxi: Quebec-based taxi cooperative operating an electric taxi fleet in Montreal. Highly comparable as a co-owned, green-fleet taxi competitor serving the same Montreal market with a similar cooperative ethos.
• Taxi Coop Sherbrooke: Quebec taxi cooperative operating in regional Quebec markets. Comparable as a fellow Quebec taxi cooperative with similar member-owner structure, dispatch model, and regulatory environment.

Regional players

• Beck Taxi: Toronto-based taxi company with cooperative roots and a large driver fleet offering dispatch, mobile booking, and accessibility vehicles. Comparable as a Canadian taxi operator with similar dispatch technology and accessible-vehicle positioning.
• Taxi Diamond: Long-established Montreal taxi operator serving the Greater Montreal area. Comparable as a local incumbent offering dispatched taxi service, airport transfers, and accessibility transport in overlapping territory.
• Taxi Champlain: Montreal-area taxi company offering standard taxi, airport, and long-distance services in Greater Montreal. Comparable as a regional taxi incumbent with similar service mix to Western Coop Taxi.

Emerging players

• Via Transportation: Technology-driven shared-ride and paratransit platform partnering with transit agencies. Comparable as an emerging tech-enabled player targeting the same paratransit and on-demand transit RFPs that Western Coop serves.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Western Coop Taxi