BeWo Unternehmensgruppe

What BeWo Unternehmensgruppe does

BeWo Telehealthcare GmbH, operating under the BeWo Unternehmensgruppe brand, is a German provider of home emergency call (HausNotruf) services for elderly and at-risk individuals living independently. Founded on February 1, 1987, the company has operated continuously for 39 years and maintains offices in Bremen, Vellmar, and Kassel. Its core offering centers on connecting subscribers to a 24/7 staffed Notruf- und Servicezentrale via stationary and mobile emergency call devices, with add-on modules for fall detection (Vibby-based Sturzsensor) and wireless smoke detection (Funk-Rauchwarnmelder). The company is a member of Bundesverband HausNotruf e.V. and serves both individual subscribers (B2C) and a partner network of more than 200 nursing services (Pflegedienste) that distribute its solutions.

The business model is a monthly subscription model with three primary tiers: HausNotruf Basis at €27/month, the Standard service at €52/month (reduced to €25/month with Pflegekasse subsidies), and the mobile GPS-enabled Notruf at €35/month. One-time setup fees range from €39 to €49. German long-term care insurance funds (Pflegekassen) subsidize the stationary products for eligible subscribers, effectively making the Basis tier free for the end user. Distribution occurs both direct-to-consumer and through the 200+ partner nursing services channel, with industry association ties through bpa Hausnotruf.

Since 2022, BeWo has operated as a subsidiary of Tunstall Group, an international telecare provider. The Tunstall acquisition provides parent-company scale, capital, and potential cross-border product leverage, but BeWo's operational scope remains German-market focused.

Name

BeWo Unternehmensgruppe

Legal name

BeWo Telehealthcare GmbH

Website

https://bewo.com

Company type

Private

Founded year

1987

Operating status

Operating

Short description

BeWo Telehealthcare, part of BeWo Unternehmensgruppe, is a German home emergency call services provider founded in 1987, serving elderly subscribers through stationary and GPS mobile devices, fall detection, and 24/7 monitoring, distributed via 200+ partner nursing services.

Ownership category

akta.pro rank

Product category

Telecare and Personal Emergency Response Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Telephone Call Centers (56142)

SIC

Services-Home Health Care Services (8082), Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

Emergency Dispatch, Call Center Monitoring & Response Services (HSAHAHAG)

akta.pro secondary industries

Home Patient Monitoring & Telehealth Devices (Vitals, Fall Detection, PERS) (HSABAKAE), Caregiver Monitoring, Check-In & Family Notification Platforms (HSAHAHAE)

Keywords

• Home emergency call
• Telecare services
• Personal emergency response
• Mobile emergency alert
• Fall detection monitoring

Headquarters

HQ city

Vellmar

HQ country

Germany

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Monthly Subscription Services: Recurring monthly fees for emergency call monitoring services (Basis €27, Standard €52, Mobil €35). Revenue is recurring and predictable, with potential health insurance subsidies reducing customer out-of-pocket costs.
2. Equipment Fees: One-time setup fees for device installation and configuration (Basis/Standard €49, Mobil €39). Equipment remains property of BeWo or may be provided at cost.
3. Partner Channel Revenue: Revenue from 200+ partner nursing services who pay for access to BeWo's emergency response infrastructure and receive volume-based pricing.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Core offering

BeWo Telehealthcare GmbH provides home emergency call (HausNotruf) services in Germany, offering stationary and GPS-enabled mobile emergency alert devices connected to a 24/7 human-staffed monitoring center. The company delivers subscription-based emergency response coordination, automatic fall detection, and networked smoke detection for elderly individuals, while also serving as the emergency call backend infrastructure for over 200 partner nursing services (Pflegedienste) across Germany.

Product overview

BeWo Telehealthcare offers a unified emergency alert (HausNotruf) system consisting of stationary and mobile devices supported by a 24/7 monitoring center. The core product lineup includes HausNotruf Basis (stationary home unit with waterproof emergency button and hands-free communication), Mobiler Notruf (GPS-enabled mobile device for on-the-go protection), and the Notruf- & Servicezentrale (24/7 human-staffed monitoring center). Add-on modules include the Sturzsensor (automatic fall detection) and Funk-Rauchwarnmelder (wireless smoke detector) that connect directly to the main devices. All services operate without requiring a landline connection via built-in SIM cards.

Differentiator

Problem solved

Functional benefit

Products and services

• HausNotruf Basis Stationary home emergency alert system with built-in SIM card, waterproof emergency button worn as wristband or necklace, hands-free speakerphone communication with the 24/7 monitoring center, requiring no landline connection. Targeted at elderly individuals and vulnerable persons living at home who need round-the-clock emergency support.
• Mobiler Notruf

Quantifiable outcome

• 24/7 emergency monitoring with human operators, no voicemails or automated systems
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Four partnerships are on record, tiered flagship and core.

• Tunstall GruppeflagshipStrategic or Co-development Partner · 1 January 2022Since 2022, BeWo Telehealthcare GmbH has been part of the Tunstall Group, one of the international leading providers of telecare solutions. Tunstall is a global pioneer in connected care and telehealth, providing BeWo with resources, scale, and international best practices while maintaining local German operations and brand.
• Bundesverband HausNotruf e.V.coreGTM or Marketing PartnerBeWo is an active member of the Bundesverband HausNotruf e.V., the German industry association for home emergency call providers. Membership provides industry credibility, standards alignment, and networking within the German healthcare ecosystem.
• bpa Hausnotruf (Bundesverband privater Anbieter sozialer Dienste)flagshipChannel Partner/ Reseller/ DistributorBeWo serves as the official Hausnotrufzentrale (home emergency call center) for the bpa. This enables bpa member nursing services to offer branded emergency call services without building their own monitoring infrastructure. BeWo operates a dedicated platform (bpa-hausnotruf.de) for these partners.
• Pflegekassen (German Health Insurance Funds)coreOthersBeWo is a recognized provider approved by all German health insurance funds (Pflegekassen). Customers with Pflegegrad 1+ are eligible for monthly subsidies of up to €27, significantly reducing customer acquisition barriers and making services accessible to a broader population.

Scale indicators3 records

Recent moves4 records

Expansion highlights4 records

Direct peers

• Medical Guardian: Medical Guardian is a US PERS provider with home, mobile GPS, and fall-detection product tiers sold on subscription. Its three-tier subscription pricing and direct-to-consumer plus partner channel approach are structurally comparable to BeWo's Basis/Standard/Mobil offering.
• Careium: Careium (formerly Doro Care) is a European PERS and telecare provider operating across multiple countries with subscription-based emergency response services. It is directly comparable to BeWo in business model, target customer (elderly living independently), and product offering (home and mobile emergency call, fall detection).
• MobileHelp: MobileHelp is a US-based PERS provider offering both home and mobile GPS emergency call systems with 24/7 monitoring. While operating in a different geography, it shares BeWo's subscription model, multi-tier product structure (home station + mobile GPS), and fall-detection add-on strategy.
• Johanniter HausNotruf: Johanniter is one of Germany's largest welfare and care organizations and operates its own HausNotruf service with 24/7 emergency monitoring. It is a direct German competitor to BeWo with strong brand trust, regional branch networks, and similar Pflegekasse-recognized subscription offerings.
• Malteser HausNotruf: Malteser is a major German care organization offering its own HausNotruf and related home emergency call services. It directly competes with BeWo in the German PERS market, leveraging its national care-service footprint and Pflegekasse recognition as customer acquisition channels.
• Vitakt Hausnotruf: Vitakt is a German HausNotruf provider offering 24/7 monitored emergency call services and related home safety products. It is a direct German-market competitor to BeWo with comparable subscription pricing, target customer, and Pflegekasse reimbursement positioning.
• Deutsches Rotes Kreuz HausNotruf: The German Red Cross (DRK) operates one of the most widely distributed HausNotruf services in Germany through its regional chapters. It is a direct competitor to BeWo on the same German-market subscription PERS model, with comparable Pflegekasse subsidy positioning and an embedded trust advantage through the DRK brand.

Broad incumbents

• Tunstall Group: Tunstall is BeWo's parent company (since 2022) and one of the international leaders in telecare and connected-care solutions. As a broad incumbent it shares BeWo's core technology, service platform, and 24/7 monitoring center model, but operates globally and across many adjacent care categories.
• Ascom Holding: Ascom is a Swiss-listed provider of healthcare communication and mobile workflow solutions, including nurse call and emergency response systems used in hospitals and senior living. It is comparable to BeWo on the emergency-communications and healthcare workflow side but operates as a broader incumbent across clinical enterprise customers.

Emerging players

• Climax Technology: Climax Technology is a Taiwan-based provider of PERS hardware, telecare sensors, and home security integration products. It is comparable to BeWo on the device technology side (emergency call buttons, fall sensors, smoke detectors) and increasingly overlaps with the integrated home-sensor-plus-monitoring value proposition.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about BeWo Unternehmensgruppe