Domestic Heating & Air Conditioning

What Domestic Heating & Air Conditioning does

Hawn Heating and Air Conditioning Inc. (legally "Hawn Heating and Air Conditioning Inc.," d/b/a Hawn Heating & Air Conditioning) is a 4th-generation, family-owned HVAC service contractor headquartered at 277 North Winton Road in Rochester, New York. Founded by Allen D. Hawn in 1931, the company installs, repairs, and maintains heating and cooling systems for residential homeowners and small commercial customers across four counties in the Greater Rochester region (Monroe, Ontario, Livingston, and Wayne), serving over 30 individual towns.

The company's core offering is field-based HVAC contracting, covering central air conditioning, heat pumps, ductless mini-splits, furnaces, boilers, and water heaters, supplemented by indoor air quality products (air purifiers, humidifiers, dehumidifiers, high-efficiency filters), smart thermostat installation, duct cleaning, home energy audits, gas fireplaces, and light commercial HVAC. Technical capability is supported by NATE-certified, BPI-credentialed, and ACCA-accredited technicians, with an in-house showroom featuring working equipment displays for customer education. Smart thermostats and connected devices are integrated through third-party partnerships rather than proprietary technology.

Hawn's revenue model blends one-time installation revenue, per-job repair service revenue, hardware and accessory sales, and a recurring subscription stream via the Service Plus Maintenance Plan. Pricing is quote-based and not publicly disclosed, with flexible customer financing available up to $12,000 for new installations. The go-to-market is direct-to-consumer field service supplemented by referral-driven growth, local SEO landing pages for each town, Google Business and review-platform presence, and a 24/7 emergency service offering. The customer base is horizontal — distributed residential and small commercial accounts — with no disclosed enterprise anchors.

Name

Domestic Heating & Air Conditioning

Legal name

Hawn Heating and Air Conditioning Inc.

Website

https://hawnheating.com

Company type

Private

Founded year

1931

Operating status

Operating

Headcount range

11–50 employees

Short description

Hawn Heating & Air Conditioning is a 4th-generation, family-owned HVAC contractor based in Rochester, NY, founded in 1931. It installs, repairs, and maintains heating, cooling, indoor air quality, and smart-thermostat systems for residential homeowners and small commercial customers across four counties.

Ownership category

akta.pro rank

Product category

HVAC Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (238220)

SIC

Refrigeration & Service Industry Machinery (3580)

akta.pro primary industry

HVAC Installation, Service & Repair (IMAIABAA)

akta.pro secondary industries

HVAC & Refrigeration Contracting (IMAFALAB), HVAC System Replacement & Change-Outs (HSAOAGAB), Residential HVAC System Installation (Furnace/AC/Heat Pump) (HSAOAGAA)

Keywords

• Residential HVAC services
• Heating and cooling
• HVAC installation
• HVAC repair
• Indoor air quality

Headquarters

HQ city

Rochester

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Infrastructure

Revenue model

1. HVAC Installation Services: One-time revenue from professional installation of heating and cooling equipment including furnaces, air conditioners, heat pumps, ductless mini-splits, boilers, and water heaters for residential and light commercial customers
2. HVAC Repair Services: Service-based revenue from repair work on existing HVAC systems, charged per service call or repair job
3. Service Plus Maintenance Plan: Recurring revenue through annual or ongoing maintenance contracts providing scheduled preventive maintenance, priority service, and discounts on repairs
4. Light Commercial HVAC Services: Specialized heating and cooling services for small offices, retail spaces, and other commercial properties
5. Home Energy Audits: Professional home energy audit services providing detailed inspections and recommendations for energy efficiency improvements
6. Parts and Accessories Sales: Sales of replacement parts, filters, thermostats, and accessories, with essential maintenance items kept in stock at showroom

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Hawn Heating & Air Conditioning is a fourth-generation, family-owned HVAC contractor in Rochester, NY that sells, installs, repairs, and maintains residential and light commercial heating, ventilation, air conditioning, and indoor air quality equipment (furnaces, central air, heat pumps, ductless mini-splits, boilers, water heaters, humidifiers, air purifiers, and smart thermostats). The firm provides 24/7 emergency service, scheduled tune-ups, and a subscription-based Service Plus maintenance plan, and is the area's exclusive Dave Lennox Premier Dealer.

Product overview

Hawn Heating & Air Conditioning is a family-owned HVAC service company offering a comprehensive portfolio of heating, cooling, and indoor air quality solutions for residential and light commercial customers in the Rochester, NY area. The company operates as a service-based contractor rather than a software platform, providing installation, repair, and maintenance for core HVAC equipment including air conditioning systems, heat pumps, ductless mini-splits, furnaces, boilers, and water heaters. The core equipment offerings are supported by a preventive maintenance program (Service Plus Maintenance Plan) and complemented by add-on indoor air quality products including air purifiers, high-efficiency air filters, humidifiers, dehumidifiers, thermostat installation, duct cleaning, home energy audits, gas fireplace installation, and light commercial HVAC services. The company also offers 24/7 emergency availability and flexible financing options.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential HVAC Installation Turnkey installation and replacement of residential heating and cooling equipment including central air conditioners, heat pumps, ductless mini-splits, gas/oil furnaces, boilers, and water heaters, primarily for homeowners in the greater Rochester, NY area.
• Residential HVAC Repair Diagnostic and repair services for residential furnaces, central air conditioners, heat pumps, ductless mini-splits, boilers, water heaters, and related components, offered on-call and via 24/7 emergency response for homeowners.
• HVAC Maintenance and Tune-Up Scheduled preventive maintenance and seasonal tune-ups for residential heating and cooling equipment to ensure safe, efficient operation and extend equipment life.
• Service Plus Maintenance Plan Subscription-based annual maintenance program for homeowners that bundles seasonal tune-ups, priority scheduling, and member-only benefits for a recurring fee.
• Indoor Air Quality Solutions Sale and installation of whole-home air quality products including air purifiers, humidifiers, dehumidifiers, high-efficiency filters, and UV germicidal lights for residential customers concerned with allergies, dust, and contaminants.
• Smart Thermostat Sales and Installation Supply, installation, and configuration of Wi-Fi-enabled smart thermostats (including Lennox S40 and similar models) for residential HVAC systems, enabling remote temperature and scheduling control.
• Home Energy Audits In-home energy assessments for homeowners that identify efficiency losses in the building envelope, ductwork, and HVAC system and recommend upgrades to reduce energy consumption.
• Duct Cleaning Professional cleaning of residential HVAC ductwork to remove dust, debris, and contaminants and improve indoor air quality and system airflow.
• Light Commercial HVAC Services Installation, repair, and maintenance of heating and cooling systems for small commercial properties (such as light retail and office spaces) in the Rochester region.
• Gas Fireplace Installation Sale and installation of gas fireplaces for residential customers seeking supplemental heating and aesthetic upgrades.
• Parts and Accessories Sales Sale of replacement parts, filters, thermostats, and related HVAC accessories direct to residential customers.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered core.

• ENERGY STARcoreTechnology or IntegrationENERGY STAR certified products partnership, providing homeowners with energy-efficient HVAC equipment that meets EPA energy efficiency guidelines
• ACCA (Air Conditioning Contractors of America)coreOthersIndustry accreditation through membership and adherence to ACCA standards for quality HVAC installation and service practices
• BPI (Building Performance Institute)coreOthersTechnical certification for technicians through Building Performance Institute credentials ensuring quality home performance and energy audit services
• NATE (North American Technician Excellence)coreOthersTechnician certification through NATE ensuring technicians have proven knowledge of HVAC systems

Scale indicators3 records

Expansion highlights4 records

Direct peers

• Aire Serv: Franchise network under Neighborly offering residential HVAC installation, repair, and maintenance. Comparable to Hawn in service scope, target customer (residential homeowners), and emphasis on local service-area marketing.
• One Hour Heating & Air Conditioning: National residential HVAC franchise network with local owner-operators running the same install/repair/maintenance playbook as Hawn, including maintenance membership plans. Most directly comparable on business model, service mix, and customer segment.

Others

• Winsupply: Wholesale distribution and services group serving residential and commercial HVAC contractors. Adjacent peer — Winsupply supplies equipment and supplies to operators like Hawn and is consolidating contractor services, making it a comparable ecosystem participant and potential acquirer.

Regional players

• Coolray Heating & Cooling: Multi-location residential HVAC service company in the Southeastern U.S. with installation, repair, and maintenance plans. Comparable on service mix and operating model, though operating in a different geography.

Broad incumbents

• Petro Home Services: Multi-state residential HVAC, plumbing, and home services provider in the Northeast and Mid-Atlantic. Comparable to Hawn on residential HVAC focus and maintenance program offering, with broader geographic and service-line reach.
• Carrier Residential: Major HVAC equipment manufacturer that increasingly operates and acquires residential service businesses. Comparable in that its dealer and service network competes with Hawn for residential installation, but operates at vastly greater scale and with proprietary product.
• Service Experts: National residential HVAC service and replacement brand operating across the U.S. and Canada. Directly comparable to Hawn in core offering (install, repair, maintenance) but with significantly larger geographic footprint, marketing budget, and brand spend.

Emerging players

• HomeServe: Home services and warranty provider that partners with local contractors to deliver HVAC, plumbing, and electrical service. Comparable on the maintenance-plan and recurring-revenue model, and a potential channel partner or competitive threat to Hawn's Service Plus plan.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/hawn-heating-and-air

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Domestic Heating & Air Conditioning