Eco Alliance

What Eco Alliance does

Eco Alliance Pty Ltd is a privately held Australian proprietary limited company headquartered in Braeside, Australia, that wholesales and supplies energy-efficient heat pump systems to Australian residential and commercial customers. The company's product portfolio comprises three series — the LE Series and LU Series climate control systems and the LHPWH Series hot water heat pumps, with the LHPWH line offered in both All-In-One and Split System configurations. Each system is backed by manufacturer warranties (5-year tank, 2-year labour and ancillary components), and Eco Alliance handles post-sale warranty administration and technical support directly.

The company operates a direct-to-consumer go-to-market model, reaching customers through its website (ecoalliance.com.au), a national support phone line (1300 341 010), and email. Revenue is generated from hardware sales of heat pump systems plus ancillary warranty and service support, with quote-based pricing rather than publicly listed rates. The company is currently managing a product safety recall of the Ecogenica EG-215F heat pump system in coordination with the Australian Competition and Consumer Commission (ACCC), with the recall notice published on the official Product Safety Australia website.

Eco Alliance is a small, privately funded operator (11-50 employees, no disclosed funding rounds, no parent company), with operations confined to Australia. It holds a registered trademark (Eco Alliance®), complies with the Australian Privacy Act 1988 and Australian Consumer Law, and has no publicly disclosed financial figures. The company's apparent emphasis on warranty support and recall handling suggests a significant proportion of operational activity is dedicated to servicing an existing installed base rather than active new customer acquisition.

Name

Eco Alliance

Legal name

Eco Alliance Pty Ltd

Website

https://ecoalliance.com.au

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

Eco Alliance Pty Ltd is an Australian wholesaler and supplier of energy-efficient heat pump systems, serving residential and commercial customers across Australia via direct-to-consumer sales, warranty support, and post-sale service.

Ownership category

akta.pro rank

Product category

Heat Pump Systems

NAICS

Ventilation, Heating, Air-Conditioning, and Commercial Refrigeration Equipment Manufacturing (33341), Refrigeration Equipment and Supplies Merchant Wholesalers (423740)

SIC

Air-Cond & Warm Air Heatg Equip & Comm & Indl Refrig Equip (3585), Steam & Air-Conditioning Supply (4961)

akta.pro primary industry

Heat Pump & Smart HVAC Controller Integration (HSAOANAD)

akta.pro secondary industry

Water Heating & Treatment Appliance Retail (Water Heaters, Water Softeners, Filtration Systems) (CRACACAF)

Keywords

• Heat pump systems
• Hot water heating
• Residential HVAC equipment
• Energy efficient heating
• Commercial heat pumps

Headquarters

HQ city

Braeside

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Operations, Personnel, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Heat Pump Product Sales: Sale of energy-efficient heat pump systems including All-In-One and Split System configurations for residential and commercial hot water applications.
2. Warranty and Service Support: Post-sale warranty coverage and technical support services for installed heat pump systems, including labour and parts coverage under manufacturer warranties.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Eco Alliance is an Australian wholesaler and supplier of energy-efficient heat pump systems, with the core product portfolio covering the LE Series, LU Series, and LHPWH Series (Hot Water Heat Pumps in All-In-One and Split System configurations). Products are sold to Australian residential and commercial customers for hot water heating and climate control applications, backed by manufacturer warranties (5-year tank, 2-year parts/labour) and ongoing product safety recall support.

Product overview

Eco Alliance provides energy-efficient heat pump solutions for Australian homes and businesses. Their product portfolio includes three main heat pump series: LE Series, LU Series, and LHPWH Series. The LHPWH series specifically covers Hot Water Heat Pump products available in two configurations: All-In-One Systems (integrated tank and heat pump unit) and Split Systems (separate storage tank with external heat pump unit). The company also manages product recalls, including the current recall of the Ecogenica EG-215F heat pump system. All products are backed by manufacturer warranties with coverage varying by product model.

Differentiator

Problem solved

Functional benefit

Products and services

• LE Series Heat pump system providing energy-efficient heating and cooling for Australian homes and businesses, covered under the Eco Alliance® manufacturer warranty terms.
• LU Series Heat pump system delivering energy-efficient climate control solutions for residential and commercial applications, covered under the Eco Alliance® manufacturer warranty terms.
• LHPWH Series Hot Water Heat Pump series providing energy-efficient hot water generation for Australian homes and businesses, with product configurations including All-In-One and Split Systems under manufacturer warranty.
• Hot Water Heat Pump All-In-One System Integrated hot water heat pump system with built-in storage tank, covered by a five-year warranty on the tank and a two-year warranty on labour and ancillary components including PTR Valve, Tempering Valve, Isolation Valve, Pressure Limiting Valve, GPO, and 3-Pin Plug.
• Hot Water Heat Pump Split System Split-configuration hot water heat pump with separate external storage tank (five-year warranty) and external heat pump unit (two-year warranty on components and labour, including PTR Valve, Tempering Valve, Isolation Valve, Pressure Limiting Valve, GPO, and 3-Pin Plug).
• Ecogenica EG-215F Heat Pump System Heat pump system currently under a product safety recall, with customers advised to check model and serial numbers against the list of affected units and contact Eco Alliance for remedy under Australian Consumer Law obligations.

Quantifiable outcome

• 5-year warranty on hot water heat pump storage tanks
• +1 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• ACCC (Australian Competition and Consumer Commission)coreOthersEco Alliance publishes recall information on the official ACCC Product Safety Australia website (productsafety.gov.au) in accordance with Australian Consumer Law obligations. The company is required to disclose product safety recalls to this regulatory body.

Scale indicators1 record

Recent moves4 records

Expansion highlights3 records

Broad incumbents

• Daikin Australia: Dominant Australian HVAC manufacturer with heat pump space heating and cooling. Adjacent rather than head-to-head with Eco Alliance's hot water-led portfolio, but a major floor in the same Australian electrification story.
• Mitsubishi Electric Australia: Large HVAC and hot water equipment supplier in Australia. Overlaps with Eco Alliance on residential heat pump adoption but is a much broader incumbent with dedicated R&D and service networks.
• Rheem Australia: Major Australian hot water, heating, and cooling appliance manufacturer. Comparable residential and commercial hot water footprint, but with a much broader product portfolio and brand reach.
• Bosch Thermotechnology: Global heat pump manufacturer with Australian distribution. Comparable heat pump technology stack to Eco Alliance but operates at global scale with a much wider product range.
• Rinnai Australia: Established Australian hot water and heating appliance brand with broad distribution. Overlaps with Eco Alliance in residential hot water but operates a much wider product portfolio.

Direct peers

• Stiebel Eltron: German heat pump manufacturer with a strong Australia presence via iStore. Directly comparable technology base and product positioning to Eco Alliance's hot water heat pump systems.
• Apricus Australia: Australian supplier of solar thermal and heat pump hot water systems for residential and commercial use. Comparable product mix and channel approach to Eco Alliance.
• Reclaim Energy: Australian heat pump hot water specialist selling all-in-one and split systems to residential and commercial customers. Closest direct competitor to Eco Alliance's LHPWH hot water offerings, with a similar go-to-market and warranty-led positioning.
• Sanden Eco® Hot Water Heat Pump: Brand of Sanden International heat pump hot water systems distributed in Australia. Competes head-to-head with Eco Alliance's LHPWH series in the residential hot water heat pump category.
• iStore (Stiebel Eltron Australia): Australian distributor of Stiebel Eltron heat pump hot water systems. Directly comparable to Eco Alliance in SKUs, residential/commercial targeting, and warranty-backed positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/EcoAlliancePtyLtd
• LinkedInlinkedin.com/company/eco-alliance-pty-ltd

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Eco Alliance