Cross-Lines
Cross-Lines Community Outreach is a 501(c)(3) nonprofit in Kansas City, Kansas providing hunger relief, housing stabilization, and emergency assistance to low-income families, elderly, and individuals in Wyandotte County through its Community Kitchen, Community Market, and direct service programs.
- Company typePrivate
- Founded1963
- HeadquartersKansas City, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Cross-Lines does
Cross-Lines Community Outreach, Inc. is a 501(c)(3) tax-exempt nonprofit organization (EIN 48-0697177) headquartered in Kansas City, Kansas, providing a community safety net for low-income families, elderly individuals, and single adults affected by poverty in Wyandotte County. Founded in 1963 (originally as Rosedale-Roanoke Cooperative Ministries), the organization operates three primary program pillars: Hunger Relief (Community Kitchen serving daily breakfast, lunch, and sack lunches; Community Market offering a dignity-based grocery-store experience on a points system), Housing Stabilization (rent/utility assistance, street outreach, Community Resource Navigators), and Supplemental Programs (Christmas Store, Emergency Showers, Volunteer Engagement). In 2025, the organization reported over 52,000 meals served, 14,000+ Community Market visits, and dozens of households moved into stable housing.
The organization is supported by approximately 18 paid staff and more than 1,500 volunteers annually. It relies on a diversified contributed-revenue model including individual donations, business and foundation giving, faith-community support, annual events (Gala for Hope, Legacy Breakfast), recurring monthly gifts (Circle of Hope), planned giving (Legacy of Hope Society), and merchandise sales via Bonfire. Its core technology stack is entirely off-the-shelf SaaS (Bloomerang for donations, InitLive for volunteer management, Bonfire for merchandise, Firespring for web), with no proprietary systems. The organization serves a single geographic market (Wyandotte County only, explicitly excluding adjacent counties) and partners with United Way of Wyandotte County, Harvesters, Giving the Basics, GKCCEH, the Wyandotte County Health Department, Wyandotte Behavioral Health Network, and Kansas Department for Children and Families, among others. Cross-Lines holds no patents, has issued no equity, and is governed by an independent Board of Directors with no parent company or external investors.
Cross-Lines firmographics
Firmographics- Name
- Cross-Lines
- Legal name
- Cross-Lines Community Outreach, Inc.
- Website
- https://cross-lines.org
- Company type
- Private
- Founded year
- 1963
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Cross-Lines Community Outreach is a 501(c)(3) nonprofit in Kansas City, Kansas providing hunger relief, housing stabilization, and emergency assistance to low-income families, elderly, and individuals in Wyandotte County through its Community Kitchen, Community Market, and direct service programs.
- Ownership category
- akta.pro rank
Cross-Lines industry classification
Industry- Product category
- Social Services / Nonprofit Community Outreach
- NAICS
- Community Food and Housing, and Emergency and Other Relief Services (6242), Community Housing Services (62422), Community Food Services (62421), Emergency and Other Relief Services (624230)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Community Centers & Neighborhood Support Services (BPAGAEAL)
- akta.pro secondary industries
- Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC), Family Resource Centers & Wraparound Support Services (EDACALAH)
Keywords
Where Cross-Lines is headquartered
LocationHeadquarters
- HQ city
- Kansas City
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Cross-Lines business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Others
Revenue model
- Individual Donations: Cross-Lines depends primarily on donations from individuals to support programs. Accepts online donations and checks through their website.
- Business and Foundation Donations: Support from local businesses, foundations, churches and faith communities and other community groups.
- Volunteer Services: Over 1,500 volunteers provide services annually, representing significant in-kind contribution to operations.
- Event Fundraising: Annual events including Gala for Hope and Legacy Breakfast provide crucial percentage of annual budget.
- Circle of Hope Monthly Giving: Recurring monthly donation program where donors can set up automatic monthly contributions.
- Planned Giving / Legacy Gifts: Legacy gifts through wills, trusts, or charitable gift annuities for long-term sustainability.
- Merchandise Sales: Cross-Lines Merch sold through Bonfire online store with proceeds supporting programs.
Go-to-market motion1 record
Distribution channels4 records
Marketing channels8 records
Cross-Lines product offering
Product offeringCore offering
Cross-Lines Community Outreach is a nonprofit safety-net organization that provides direct services to low-income individuals and families in the Kansas City/Wyandotte County area. Core offerings include daily hot meals and sack lunches through the Community Kitchen, a dignity-based grocery experience through the Community Market, rent and utility assistance plus street outreach through Housing Stabilization, and the annual Christmas Store holiday program. All services are provided at no charge to qualifying residents and funded by donations and volunteer labor.
Product overview
Cross-Lines Community Outreach is a nonprofit safety-net organization offering a portfolio of interconnected social service programs serving the Kansas City/Wyandotte County area. The core offering is organized around three main program pillars: Hunger Relief (served through the Community Kitchen and Community Market), Housing Stabilization (via rent/utility assistance and street outreach), and Supplemental Programs (including the Christmas Store, emergency showers, and volunteer engagement). The Community Market provides a dignity-based grocery experience distinguishing Cross-Lines from traditional food pantries, while the Community Kitchen serves daily hot meals and sack lunches. Housing programs connect clients with navigators for financial assessments and long-term stability planning. All programs are supported by donation-based funding, volunteer labor, and community partnerships.
Differentiator
Problem solved
Functional benefit
Brands
- Community Kitchen: Serves breakfast and lunch Monday through Friday, providing hot meals to anyone in need. Located at 646 South 7th St, Kansas City, KS.
- Community Market
- Christmas Store
- Circle of Hope
Products and services
- Community Kitchen Free meal program serving breakfast and lunch Monday through Friday to anyone in need, plus approximately 1,000 sack lunches monthly for working clients; serves approximately 150 people daily with over 52,000 meals served in 2025.
- Community Market A dignity-based grocery-store experience providing fresh produce, dairy, meat, eggs, canned goods, hygiene items, and cleaning supplies at no cost to Wyandotte County residents using a points system, every 60 days; over 14,000 visits in 2025.
- Housing Stabilization Program Program promoting housing and family stability through rent assistance, utility assistance (water, electric, gas), street outreach, and community resource navigation to help families avoid eviction and homelessness.
- Emergency Rent and Utility Assistance Financial assistance program helping Wyandotte County residents prevent eviction or utility disconnection, with eligibility based on income at or below 150% of the federal poverty level.
- Christmas Store Annual holiday program serving 350-400 Wyandotte County families with gift cards for clothing, toys, household items, and groceries, providing dignified shopping for new presents during Christmas.
- Street Outreach Program Community Resource Navigators engage with people experiencing homelessness in the community to offer connections to services, healthcare, social benefits, and permanent housing.
- Emergency Showers Shower services for people experiencing homelessness, available Monday through Friday early morning hours in the Community Kitchen.
- Volunteer Program Volunteer engagement program utilizing over 1,500 volunteers annually across multiple areas including the Community Market, Community Kitchen, front desk, and special events.
- Legacy of Hope Society (Planned Giving) Planned giving program allowing donors to include Cross-Lines in their will, estate plan, or charitable gift annuity to provide long-term financial sustainability.
- Cross-Lines Merchandise Store Online merchandise store selling apparel and everyday essentials through Bonfire, with proceeds supporting Cross-Lines' mission to provide services in Wyandotte County.
Quantifiable outcome
- Over 52,000 meals served and 14,000+ Community Market visits in 2025
- +3 more outcomes
Companies that use Cross-Lines
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
Cross-Lines technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Cross-Lines partnerships and signals
Strategic signalPartnerships
27 partnerships are on record, tiered core and minor.
- United Way of Wyandotte CountycoreProgram partner providing services to clients through referrals and collaborative programs.
- HarvesterscoreFood bank partner providing food resources for distribution through Cross-Lines programs.
- Giving the BasicscoreProgram partner providing essential supplies and resources.
- Greater Kansas City Coalition to End Homelessness (GKCCEH)coreCoalition partner working to address homelessness in the greater Kansas City area.
- Wyandotte County Health DepartmentcorePublic health partner providing health services and referrals to clients.
- Care Beyond the BoulevardminorHealthcare access partner serving underserved populations.
- After the HarvestminorFood rescue and donation partner providing fresh produce.
- Merc Co-opminorCooperative partner in Kansas City, Kansas.
- Friends of YatesminorCommunity partner organization.
- Angel Hearts RescueminorCommunity partner organization.
- Connections to SuccessminorProgram partner supporting individuals in achieving success.
- True North Hotel GroupminorSponsor supporting Cross-Lines programs.
- Knit-RiteminorSponsor supporting Cross-Lines programs.
- Kansas Gas ServiceminorSponsor supporting Cross-Lines programs.
- KC SteakminorSponsor supporting Cross-Lines programs.
- Blue Cross Blue ShieldminorSponsor supporting Cross-Lines programs.
- AmazonminorSponsor supporting Cross-Lines programs.
- LISCminorSponsor supporting Cross-Lines programs.
- Newkirk NovakminorSponsor supporting Cross-Lines programs.
- Bartlett and WestminorSponsor supporting Cross-Lines programs.
- Script ProminorSponsor supporting Cross-Lines programs.
- Wyandotte Masonic Lodge #3minorSponsor supporting Cross-Lines programs.
- True North HotelsminorHotel partner engaged in community support.
- Wyandotte Behavioral Health NetworkcoreBehavioral health network partner providing mental health services and referrals.
- Kansas City Partnership for Economic ReliefcoreEconomic relief partnership providing financial assistance resources.
- Kansas Department for Children and FamiliescoreState government partner providing social services and benefits coordination.
- Kansas City, Kansas Police DepartmentminorLaw enforcement partner for community safety and referrals.
Scale indicators8 records
Recent moves13 records
Expansion highlights5 records
Cross-Lines competitors and assessment
Company assessmentOthers
- Giving the Basics: Kansas City nonprofit providing hygiene and basic-need supplies distributed through partner agencies including Cross-Lines' Community Market.
- After the Harvest: Kansas City-area food rescue partner that supplies fresh produce to Cross-Lines. Adjacent enabler in the hunger-relief supply chain rather than a competing service provider.
- United Way of Wyandotte County: Core Cross-Lines referral and funding partner that aggregates community giving across Wyandotte County. Ecosystem participant rather than direct competitor, but operates the 211 referral pipeline Cross-Lines relies on.
Direct peers
- Harvesters - The Community Food Network: Regional food bank serving the Kansas City area that supplies Cross-Lines' Community Kitchen and Community Market. It is the most direct comparator on hunger-relief infrastructure and food distribution scale in the same geography.
- Hope Faith Ministries: Kansas City-based nonprofit providing hot meals, shelter, and homeless outreach services. Closely comparable mission, urban Kansas City footprint, and direct-service operating model.
- Catholic Charities of Northeast Kansas: Faith-affiliated social services nonprofit in the Kansas City region offering emergency assistance, housing support, and case management with overlapping programs.
- Hillcrest Ministries: Kansas City-area transitional housing and self-sufficiency nonprofit. Comparable in combining emergency relief with longer-term stabilization programming for low-income families.
- reStart: Kansas City nonprofit focused on homelessness prevention and rapid re-housing. Overlaps directly with Cross-Lines' Housing Stabilization and street outreach programs.
- Salvation Army of Kansas City: National faith-based nonprofit providing meals, rent/utility assistance, and holiday programs analogous to Cross-Lines' suite, operating in the same Kansas City market.
- Della Lamb Community Services: Kansas City human services nonprofit delivering emergency assistance, food, and family stabilization programs to a comparable low-income urban population.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Cross-Lines social profiles
Digital presenceCross-Lines compliance and trust
Trust signalCompliance1 record
Cross-Lines financial estimates
Financial estimateRevenue estimate
Valuation estimate
Cross-Lines leadership team
Management profileNumber of profiles
Profiles7 records
Cross-Lines funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Cross-Lines M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Cross-Lines
What does Cross-Lines do?
Cross-Lines Community Outreach is a nonprofit safety-net organization that provides direct services to low-income individuals and families in the Kansas City/Wyandotte County area. Core offerings include daily hot meals and sack lunches through the Community Kitchen, a dignity-based grocery experience through the Community Market, rent and utility assistance plus street outreach through Housing Stabilization, and the annual Christmas Store holiday program. All services are provided at no charge to qualifying residents and funded by donations and volunteer labor.
Is Cross-Lines a public or private company?
Cross-Lines is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Cross-Lines founded?
Cross-Lines was founded in 1963. It employs 11 to 50 people.
Where is Cross-Lines based?
Cross-Lines is headquartered in Kansas City, United States, in the North America region.
How does Cross-Lines make money?
Seven revenue lines are on record. Individual Donations are the primary driver. The others are business and Foundation Donations, volunteer Services, event Fundraising, circle of Hope Monthly Giving, planned Giving / Legacy Gifts and merchandise Sales.
Who are Cross-Lines's main competitors?
Others on record are Giving the Basics, After the Harvest and United Way of Wyandotte County. Direct peers are Harvesters - The Community Food Network, Hope Faith Ministries, Catholic Charities of Northeast Kansas, Hillcrest Ministries, reStart, Salvation Army of Kansas City and Della Lamb Community Services.
Does Cross-Lines have an API?
No public API is recorded for Cross-Lines.
What industry is Cross-Lines in?
Cross-Lines's product category is Social Services / Nonprofit Community Outreach. Its primary akta.pro industry code is BPAGAEAL, Community Centers & Neighborhood Support Services, with a secondary code of BPAGALAC, Affordable Housing & Community Development (Housing, Community Land Trusts). Its NAICS code is 6242 and its SIC code is 8300.