Cross-Lines

What Cross-Lines does

Cross-Lines Community Outreach, Inc. is a 501(c)(3) tax-exempt nonprofit organization (EIN 48-0697177) headquartered in Kansas City, Kansas, providing a community safety net for low-income families, elderly individuals, and single adults affected by poverty in Wyandotte County. Founded in 1963 (originally as Rosedale-Roanoke Cooperative Ministries), the organization operates three primary program pillars: Hunger Relief (Community Kitchen serving daily breakfast, lunch, and sack lunches; Community Market offering a dignity-based grocery-store experience on a points system), Housing Stabilization (rent/utility assistance, street outreach, Community Resource Navigators), and Supplemental Programs (Christmas Store, Emergency Showers, Volunteer Engagement). In 2025, the organization reported over 52,000 meals served, 14,000+ Community Market visits, and dozens of households moved into stable housing.

The organization is supported by approximately 18 paid staff and more than 1,500 volunteers annually. It relies on a diversified contributed-revenue model including individual donations, business and foundation giving, faith-community support, annual events (Gala for Hope, Legacy Breakfast), recurring monthly gifts (Circle of Hope), planned giving (Legacy of Hope Society), and merchandise sales via Bonfire. Its core technology stack is entirely off-the-shelf SaaS (Bloomerang for donations, InitLive for volunteer management, Bonfire for merchandise, Firespring for web), with no proprietary systems. The organization serves a single geographic market (Wyandotte County only, explicitly excluding adjacent counties) and partners with United Way of Wyandotte County, Harvesters, Giving the Basics, GKCCEH, the Wyandotte County Health Department, Wyandotte Behavioral Health Network, and Kansas Department for Children and Families, among others. Cross-Lines holds no patents, has issued no equity, and is governed by an independent Board of Directors with no parent company or external investors.

Name

Cross-Lines

Legal name

Cross-Lines Community Outreach, Inc.

Website

https://cross-lines.org

Company type

Private

Founded year

1963

Operating status

Operating

Headcount range

11–50 employees

Short description

Cross-Lines Community Outreach is a 501(c)(3) nonprofit in Kansas City, Kansas providing hunger relief, housing stabilization, and emergency assistance to low-income families, elderly, and individuals in Wyandotte County through its Community Kitchen, Community Market, and direct service programs.

Ownership category

akta.pro rank

Product category

Social Services / Nonprofit Community Outreach

NAICS

Community Food and Housing, and Emergency and Other Relief Services (6242), Community Housing Services (62422), Community Food Services (62421), Emergency and Other Relief Services (624230)

SIC

Services-Social Services (8300)

akta.pro primary industry

Community Centers & Neighborhood Support Services (BPAGAEAL)

akta.pro secondary industries

Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC), Family Resource Centers & Wraparound Support Services (EDACALAH)

Keywords

• Community social services
• Hunger relief programs
• Housing stabilization assistance
• Emergency rent utility help
• Nonprofit community outreach

Headquarters

HQ city

Kansas City

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Individual Donations: Cross-Lines depends primarily on donations from individuals to support programs. Accepts online donations and checks through their website.
2. Business and Foundation Donations: Support from local businesses, foundations, churches and faith communities and other community groups.
3. Volunteer Services: Over 1,500 volunteers provide services annually, representing significant in-kind contribution to operations.
4. Event Fundraising: Annual events including Gala for Hope and Legacy Breakfast provide crucial percentage of annual budget.
5. Circle of Hope Monthly Giving: Recurring monthly donation program where donors can set up automatic monthly contributions.
6. Planned Giving / Legacy Gifts: Legacy gifts through wills, trusts, or charitable gift annuities for long-term sustainability.
7. Merchandise Sales: Cross-Lines Merch sold through Bonfire online store with proceeds supporting programs.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

Cross-Lines Community Outreach is a nonprofit safety-net organization that provides direct services to low-income individuals and families in the Kansas City/Wyandotte County area. Core offerings include daily hot meals and sack lunches through the Community Kitchen, a dignity-based grocery experience through the Community Market, rent and utility assistance plus street outreach through Housing Stabilization, and the annual Christmas Store holiday program. All services are provided at no charge to qualifying residents and funded by donations and volunteer labor.

Product overview

Cross-Lines Community Outreach is a nonprofit safety-net organization offering a portfolio of interconnected social service programs serving the Kansas City/Wyandotte County area. The core offering is organized around three main program pillars: Hunger Relief (served through the Community Kitchen and Community Market), Housing Stabilization (via rent/utility assistance and street outreach), and Supplemental Programs (including the Christmas Store, emergency showers, and volunteer engagement). The Community Market provides a dignity-based grocery experience distinguishing Cross-Lines from traditional food pantries, while the Community Kitchen serves daily hot meals and sack lunches. Housing programs connect clients with navigators for financial assessments and long-term stability planning. All programs are supported by donation-based funding, volunteer labor, and community partnerships.

Differentiator

Problem solved

Functional benefit

Brands

• Community Kitchen: Serves breakfast and lunch Monday through Friday, providing hot meals to anyone in need. Located at 646 South 7th St, Kansas City, KS.
• Community Market
• Christmas Store
• Circle of Hope

Products and services

• Community Kitchen Free meal program serving breakfast and lunch Monday through Friday to anyone in need, plus approximately 1,000 sack lunches monthly for working clients; serves approximately 150 people daily with over 52,000 meals served in 2025.
• Community Market A dignity-based grocery-store experience providing fresh produce, dairy, meat, eggs, canned goods, hygiene items, and cleaning supplies at no cost to Wyandotte County residents using a points system, every 60 days; over 14,000 visits in 2025.
• Housing Stabilization Program Program promoting housing and family stability through rent assistance, utility assistance (water, electric, gas), street outreach, and community resource navigation to help families avoid eviction and homelessness.
• Emergency Rent and Utility Assistance Financial assistance program helping Wyandotte County residents prevent eviction or utility disconnection, with eligibility based on income at or below 150% of the federal poverty level.
• Christmas Store Annual holiday program serving 350-400 Wyandotte County families with gift cards for clothing, toys, household items, and groceries, providing dignified shopping for new presents during Christmas.
• Street Outreach Program Community Resource Navigators engage with people experiencing homelessness in the community to offer connections to services, healthcare, social benefits, and permanent housing.
• Emergency Showers Shower services for people experiencing homelessness, available Monday through Friday early morning hours in the Community Kitchen.
• Volunteer Program Volunteer engagement program utilizing over 1,500 volunteers annually across multiple areas including the Community Market, Community Kitchen, front desk, and special events.
• Legacy of Hope Society (Planned Giving) Planned giving program allowing donors to include Cross-Lines in their will, estate plan, or charitable gift annuity to provide long-term financial sustainability.
• Cross-Lines Merchandise Store Online merchandise store selling apparel and everyday essentials through Bonfire, with proceeds supporting Cross-Lines' mission to provide services in Wyandotte County.

Quantifiable outcome

• Over 52,000 meals served and 14,000+ Community Market visits in 2025
• +3 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

27 partnerships are on record, tiered core and minor.

• United Way of Wyandotte CountycoreStrategic or Co-development PartnerProgram partner providing services to clients through referrals and collaborative programs.
• HarvesterscoreStrategic or Co-development PartnerFood bank partner providing food resources for distribution through Cross-Lines programs.
• Giving the BasicscoreStrategic or Co-development PartnerProgram partner providing essential supplies and resources.
• Greater Kansas City Coalition to End Homelessness (GKCCEH)coreStrategic or Co-development PartnerCoalition partner working to address homelessness in the greater Kansas City area.
• Wyandotte County Health DepartmentcoreStrategic or Co-development PartnerPublic health partner providing health services and referrals to clients.
• Care Beyond the BoulevardminorStrategic or Co-development PartnerHealthcare access partner serving underserved populations.
• After the HarvestminorStrategic or Co-development PartnerFood rescue and donation partner providing fresh produce.
• Merc Co-opminorStrategic or Co-development PartnerCooperative partner in Kansas City, Kansas.
• Friends of YatesminorStrategic or Co-development PartnerCommunity partner organization.
• Angel Hearts RescueminorStrategic or Co-development PartnerCommunity partner organization.
• Connections to SuccessminorStrategic or Co-development PartnerProgram partner supporting individuals in achieving success.
• True North Hotel GroupminorGTM or Marketing PartnerSponsor supporting Cross-Lines programs.
• Knit-RiteminorGTM or Marketing PartnerSponsor supporting Cross-Lines programs.
• Kansas Gas ServiceminorGTM or Marketing PartnerSponsor supporting Cross-Lines programs.
• KC SteakminorGTM or Marketing PartnerSponsor supporting Cross-Lines programs.
• Blue Cross Blue ShieldminorGTM or Marketing PartnerSponsor supporting Cross-Lines programs.
• AmazonminorGTM or Marketing PartnerSponsor supporting Cross-Lines programs.
• LISCminorGTM or Marketing PartnerSponsor supporting Cross-Lines programs.
• Newkirk NovakminorGTM or Marketing PartnerSponsor supporting Cross-Lines programs.
• Bartlett and WestminorGTM or Marketing PartnerSponsor supporting Cross-Lines programs.
• Script ProminorGTM or Marketing PartnerSponsor supporting Cross-Lines programs.
• Wyandotte Masonic Lodge #3minorGTM or Marketing PartnerSponsor supporting Cross-Lines programs.
• True North HotelsminorStrategic or Co-development PartnerHotel partner engaged in community support.
• Wyandotte Behavioral Health NetworkcoreStrategic or Co-development PartnerBehavioral health network partner providing mental health services and referrals.
• Kansas City Partnership for Economic ReliefcoreStrategic or Co-development PartnerEconomic relief partnership providing financial assistance resources.
• Kansas Department for Children and FamiliescoreStrategic or Co-development PartnerState government partner providing social services and benefits coordination.
• Kansas City, Kansas Police DepartmentminorStrategic or Co-development PartnerLaw enforcement partner for community safety and referrals.

Scale indicators8 records

Recent moves13 records

Expansion highlights5 records

Others

• Giving the Basics: Kansas City nonprofit providing hygiene and basic-need supplies distributed through partner agencies including Cross-Lines' Community Market.
• After the Harvest: Kansas City-area food rescue partner that supplies fresh produce to Cross-Lines. Adjacent enabler in the hunger-relief supply chain rather than a competing service provider.
• United Way of Wyandotte County: Core Cross-Lines referral and funding partner that aggregates community giving across Wyandotte County. Ecosystem participant rather than direct competitor, but operates the 211 referral pipeline Cross-Lines relies on.

Direct peers

• Harvesters - The Community Food Network: Regional food bank serving the Kansas City area that supplies Cross-Lines' Community Kitchen and Community Market. It is the most direct comparator on hunger-relief infrastructure and food distribution scale in the same geography.
• Hope Faith Ministries: Kansas City-based nonprofit providing hot meals, shelter, and homeless outreach services. Closely comparable mission, urban Kansas City footprint, and direct-service operating model.
• Catholic Charities of Northeast Kansas: Faith-affiliated social services nonprofit in the Kansas City region offering emergency assistance, housing support, and case management with overlapping programs.
• Hillcrest Ministries: Kansas City-area transitional housing and self-sufficiency nonprofit. Comparable in combining emergency relief with longer-term stabilization programming for low-income families.
• reStart: Kansas City nonprofit focused on homelessness prevention and rapid re-housing. Overlaps directly with Cross-Lines' Housing Stabilization and street outreach programs.
• Salvation Army of Kansas City: National faith-based nonprofit providing meals, rent/utility assistance, and holiday programs analogous to Cross-Lines' suite, operating in the same Kansas City market.
• Della Lamb Community Services: Kansas City human services nonprofit delivering emergency assistance, food, and family stabilization programs to a comparable low-income urban population.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@cross-linescommunityoutrea1282
• Facebookfacebook.com/community
• LinkedInlinkedin.com/company/cross-lines-community-outreach
• Xx.com/crosslineskcks

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cross-Lines