Luso Services
Luso Services is a London-headquartered division of Luso Electronic Products Ltd providing medical device sales strategy, supply chain and spare parts management, and maintenance/repair services to healthcare OEMs across EMEA and APAC, alongside veterinary imaging equipment distribution under the Luso Vet sub-brand.
- Company typePrivate
- Founded1967
- HeadquartersLondon, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Luso Services does
Luso Services is a division of Luso Electronic Products Ltd, a privately-held UK company founded in 1967 and headquartered in London. The business operates three integrated service pillars for healthcare companies: Strategy (distribution network consultancy for medical device manufacturers and start-ups), Supply (supply chain and spare parts management with a bespoke real-time inventory system), and Service (medical device installation, maintenance and repair across EMEA and APAC). It operates a multi-jurisdiction physical infrastructure including ISO 13485-certified warehouses in Milton Keynes (UK) and Rotterdam (Netherlands), regional partner offices in Genoa (Italy) and Bangalore (India), and a manufacturing facility in Luton (UK).
Under the Luso Vet sub-brand, the company distributes advanced veterinary diagnostic imaging systems manufactured by partner Orimtech, including EqueTom (the first equine tomosynthesis system), EqueTom Surgical/ETS (a portable self-shielded CT scanner for equine and companion animals), Edamis (a dual-arm robotic CT scanner for equine lameness diagnosis), and Monami (a robotic arm for companion animal scanning). The Optip holopresence platform enables remote service, telemedicine consultancy, and training via mixed reality across the installed base. Revenue is generated through professional services (consultancy, maintenance, repair), managed services (supply chain optimization), and hardware sales (veterinary imaging equipment), with go-to-market executed through direct enterprise sales and regional channel partners (notably IPS Medical in Italy/Europe). The company holds ISO 9001, 14001, 45001, 13485, and Cyber Essentials certifications, and is bootstrapped with no disclosed external funding.
Luso Services firmographics
Firmographics- Name
- Luso Services
- Legal name
- Luso Electronic Products Ltd
- Website
- https://luso-services.com
- Company type
- Private
- Founded year
- 1967
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Luso Services is a London-headquartered division of Luso Electronic Products Ltd providing medical device sales strategy, supply chain and spare parts management, and maintenance/repair services to healthcare OEMs across EMEA and APAC, alongside veterinary imaging equipment distribution under the Luso Vet sub-brand.
- Ownership category
- akta.pro rank
Luso Services industry classification
Industry- Product category
- Medical Device Services and Distribution
- NAICS
- Other Professional Equipment and Supplies Merchant Wholesalers (423490)
- SIC
- Wholesale-Medical, Dental & Hospital Equipment & Supplies (5047)
- akta.pro primary industry
- Veterinary Medical/Surgical Supply Wholesalers (HLAMAIAB)
Keywords
Where Luso Services is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices6 records
Markets served
Luso Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Supply Chain, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Sales Strategy Consultancy: Consultancy services for start-ups and small businesses including distribution network set-up, management, distribution agreement drafting and review, and partner selection for target markets
- Supply Chain Management: Supply chain optimization and spare parts management services including vendor reduction, global sourcing of items including hard-to-find and obsolete parts, stocking against forecast with just-in-time deliveries
- Spare Parts Sales: Sale and supply of spare parts for medical equipment with customised packaging and labelling, last time buys for end-of-life service parts
- Maintenance and Repair Services: Medical device installation, service and repair across EMEA and APAC regions with support from qualified engineers and remote assistance through Optip technology
- Veterinary Imaging Equipment: Sale of advanced imaging systems including EqueTom, Edamis, and OptipVet for veterinary diagnostic imaging applications
Go-to-market motion3 records
Distribution channels3 records
Marketing channels8 records
Luso Services product offering
Product offeringCore offering
Luso Services is a division of Luso Electronic Products Ltd that provides strategy, supply, and service support to healthcare companies and veterinary practices. Core offerings include distribution network consultancy, supply chain and spare parts management with a proprietary real-time inventory system, medical device installation/maintenance/repair across EMEA and APAC, and advanced veterinary diagnostic imaging products (EqueTom, ETS, Edamis, Monami, OptipVet) distributed under the Luso Vet sub-brand.
Product overview
Luso Services is a division of Luso Electronic Products Ltd that provides a comprehensive portfolio of services and products for the healthcare and veterinary industries. The company operates three core service pillars: Sales Strategy (distribution network consultancy), Supply Chain and Spare Parts Management, and Service & Repair for medical devices. Under the Luso Vet sub-brand, the company distributes advanced veterinary imaging products including EqueTom (the first equine tomosynthesis system), EqueTom Surgical (ETS, a portable self-shielded CT scanner for equines and companion animals), and Edamis (a dual-arm robotic CT-scanner for equine imaging). The Optip holographic communication technology enables remote service, training, and telemedicine. Services are delivered across EMEA and APAC regions from facilities in the UK and Netherlands.
Differentiator
Problem solved
Functional benefit
Brands
- Luso Vet: Advanced diagnostic imaging solutions for veterinary practices, including EqueTom, ETS, Edamis, and OptipVet products.
- Luso Electronics
- EqueTom
- EqueTom Surgical (ETS)
- Edamis
- Optip
Products and services
- Sales Strategy Consultancy Consultancy service assisting start-ups and small businesses in the medical industry with distribution network set-up, management, distribution agreement drafting and review, and partner selection for target markets. Targeted at medical device manufacturers and healthcare companies.
- Supply Chain and Spare Parts Management Supply chain optimisation service including spare parts management, vendor reduction, global sourcing of hard-to-find and obsolete parts, stocking against forecast with just-in-time delivery, custom packaging and labelling, and last-time buys for end-of-life service parts. Includes a proprietary spare part management system with real-time parts availability. Targeted at medical device manufacturers.
- Medical Device Installation, Service and Repair Installation, maintenance, and repair services for medical and diagnostic imaging devices across EMEA and APAC regions, delivered by qualified engineers with remote assistance via Optip holopresence technology. Covers multi-vendor platforms with manufacturer-aligned training. Targeted at medical device manufacturers and healthcare companies.
- EqueTom The first tomosynthesis system for equine scanning. A mobile, compact system designed for standing, lightly-sedated horses that provides fast and accurate diagnostic images for determining causes of lameness. Distributed under the Luso Vet brand to equine veterinary clinics.
- EqueTom Surgical (ETS) The first portable self-shielded CT scanner for equine and companion animals. Can be carried into the operating room to support surgery workflow and is used for orthopaedic diagnostics. Distributed under the Luso Vet brand to veterinary clinics.
- Edamis A dual-arm multi-modality imaging system for equine scanning using cutting-edge robotic CT-scanner technology. Manufactured by partner Orimtech and distributed by Luso Vet. Deployed at Equitom Equine Clinic for lameness diagnosis.
- Monami A robotic arm imaging system designed to scan companion animals. Manufactured by partner Orimtech in Chicago and distributed under the Luso Vet brand.
- Optip Holopresence Platform Holographic holopresence technology platform for remote service, technical assistance, and training. Includes Holohealth (telemedicine consultancy), Holoassistance (remote equipment support), and Holotraining (educational solutions). Features mixed reality viewer, mobile and desktop applications, and back-end management. Targeted at medical device manufacturers and veterinary professionals.
Companies that use Luso Services
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
Luso Services technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature7 records
Luso Services partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered minor and core.
- Logicall FulfilmentminorLogicall Fulfilment is a partner that visited the Milton Keynes warehouse. Luso Services offers complete supply chain solution from warehouses in UK and Netherlands, providing logistics support, kitting capabilities and custom packaging requirements through this partnership.
- Equitom Equine CliniccoreLuso Vet and Orimtech collaborated with Equitom Equine Clinic to tackle persistent lameness issues in horses using Edamis robotic CT-scanner. They transformed the room housing the robot into a surgical theatre for precise procedures. This groundbreaking use of robotic technology in surgery is a unique accomplishment globally.
- IPS MedicalcoreIPS Medical is a partner that distributes veterinary imaging products. They unveiled ETS, the self-shielded mobile veterinary CT scanner, at SCIVAC RIMINI 2023. IPS Medical successfully installed ETS for small animal exams in Italy, achieving a major milestone in the region.
- OrimtechcoreOrimtech is a medical technology company in Chicago, IL, USA with wide experience in design and development of digital x-ray imaging scanning devices for medicine, dentistry and veterinary science. This is the production site where Edamis (dual-arm multi-modality imaging system for equines) and Monami (new robotic arm for companion animal scanning) are manufactured. Luso Services collaborates with Orimtech on veterinary imaging products including Edamis and ETS.
- VCK (Rotterdam warehouse partner)minorVCK warehouse in Rotterdam, Holland serves as Luso's European office location. Supports company's supply chain activities and warehousing operations in the Netherlands.
Scale indicators2 records
Recent moves7 records
Expansion highlights4 records
Luso Services competitors and assessment
Company assessmentBroad incumbents
- TRIMEDX: Independent clinical engineering and medical device asset management provider serving hospitals. Comparable as a medical device maintenance and lifecycle services provider at much larger scale.
- Carestream Health: Global provider of medical imaging systems and IT solutions (X-ray, CT, etc.). Comparable as a medical imaging equipment vendor with distribution and service operations across regions.
- IDEXX Laboratories: Global leader in veterinary diagnostics and imaging. Comparable through its veterinary imaging equipment line and companion animal diagnostics; vastly larger but in adjacent veterinary technology.
- Henry Schein: Large global distributor of medical, dental, and veterinary supplies and equipment. Comparable as a broad-line medical and veterinary equipment distributor, though vastly larger and US-headquartered.
- Agiliti: US-based medical equipment services and lifecycle management company providing equipment rental, maintenance, and clinical engineering. Comparable as a broader-scale medical device service provider, though focused on US acute care.
- Patterson Companies: Distributor of dental, veterinary, and medical supplies and equipment in North America. Comparable as a multi-channel medical/veterinary equipment distributor with service components.
Direct peers
- Esaote: Italian diagnostic imaging company producing ultrasound and MRI systems for both medical and veterinary markets. Comparable as a European-headquartered imaging equipment vendor with veterinary applications and similar geographic footprint.
- Hallmarq Veterinary Imaging: Specialist in standing equine MRI and diagnostic imaging systems. Directly comparable to Luso Vet as a niche veterinary imaging equipment manufacturer/distributor serving equine practices globally.
- Sound Technologies: Distributor of veterinary imaging equipment (ultrasound, digital radiography, CT) in North America. Now part of Antech Diagnostics/Mars Veterinary Health. Directly comparable as a veterinary imaging distribution and service specialist.
Emerging players
- Asteris: Veterinary imaging PACS and software company serving specialty and equine veterinary practices. Comparable as a niche veterinary imaging technology vendor targeting similar end markets.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Luso Services social profiles
Digital presenceLuso Services compliance and trust
Trust signalCompliance5 records
Luso Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Luso Services leadership team
Management profileNumber of profiles
Luso Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Luso Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Luso Services
What does Luso Services do?
Luso Services is a division of Luso Electronic Products Ltd that provides strategy, supply, and service support to healthcare companies and veterinary practices. Core offerings include distribution network consultancy, supply chain and spare parts management with a proprietary real-time inventory system, medical device installation/maintenance/repair across EMEA and APAC, and advanced veterinary diagnostic imaging products (EqueTom, ETS, Edamis, Monami, OptipVet) distributed under the Luso Vet sub-brand.
Is Luso Services a public or private company?
Luso Services is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Luso Services founded?
Luso Services was founded in 1967. It employs 11 to 50 people.
Where is Luso Services based?
Luso Services is headquartered in London, United Kingdom, in the Europe region.
How does Luso Services make money?
Five revenue lines are on record. Sales Strategy Consultancy is the primary driver. The others are supply Chain Management, spare Parts Sales, maintenance and Repair Services and veterinary Imaging Equipment.
Who are Luso Services's main competitors?
Broad incumbents on record are TRIMEDX, Carestream Health, IDEXX Laboratories, Henry Schein, Agiliti and Patterson Companies. Direct peers are Esaote, Hallmarq Veterinary Imaging and Sound Technologies. Asteris is listed as an emerging player.
Does Luso Services have an API?
No public API is recorded for Luso Services.
What industry is Luso Services in?
Luso Services's product category is Medical Device Services and Distribution. Its primary akta.pro industry code is HLAMAIAB, Veterinary Medical/Surgical Supply Wholesalers. Its NAICS code is 423490 and its SIC code is 5047.