What Diversicom does

Diversicom Corporation is a privately held managed IT services provider headquartered in Tampa, Florida, founded in 2004 by Scott Beene. The firm delivers a five-pillar platform — Manage, Fortify, Safeguard, Ascend, and Illuminate — covering day-to-day IT operations, layered cybersecurity with 24/7 SOC, backup and disaster recovery, private/public cloud hosting, and AI and data operations, respectively. Target customers are mid-market and enterprise organizations in regulated industries — primarily healthcare, legal, and financial services — where HIPAA, SEC/FINRA/SOX, Bar Association, and PCI DSS compliance are non-optional.

Underlying technology includes the proprietary Ascend private cloud (Tampa primary at 99.99% uptime, Dallas DR at 99.98%), the Illuminate AI suite (Revive for dormant-data recovery, Clarity for live business intelligence dashboards, Forge for hardening AI-built applications), and the Circle of Six strategy methodology. The Illuminate suite relies on Anthropic Claude at the model layer, with customer workloads running inside the customer's own Microsoft Azure or AWS tenant.

The business model is recurring-revenue dominated: managed IT services priced at a flat $130/user/month, a compliance package at $147/user/month or $2,200 flat, cloud hosting tiers from $175 to $350/month per VM, optional backup tiers, and bespoke pricing for Illuminate add-ons. A one-time onboarding fee (~$4,800) accompanies new managed-IT clients. The go-to-market is consultative, sales-led, and content-marketing-supported via free assessment tools, with national service delivery from the Tampa headquarters plus the Dallas datacenter for redundancy.

Name

Diversicom

Legal name

Diversicom Corporation

Website

https://diversicomcorp.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

1–10 employees

Short description

Diversicom is a Tampa-based managed IT services provider delivering managed IT, cybersecurity, backup/DR, private cloud, and AI/data services to mid-market and enterprise clients in regulated industries, primarily healthcare, legal, and financial services.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Systems Integration & Implementation Services (BPAEAAAB)

Keywords

• Managed IT services
• Cybersecurity compliance
• Backup disaster recovery
• Private cloud hosting
• AI data operations

Headquarters

HQ city

Tampa

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Managed IT Services: Flat monthly fee for comprehensive IT management including help desk, monitoring, patching, vendor management, and vCIO services. Base pricing at $130/user/month with cybersecurity and backup add-ons.
2. Device & Endpoint Management: Included in managed IT flat monthly fee - covers workstations, laptops, servers, mobile devices, network equipment, printers, and conference room technology management.
3. License & Cloud Cost Optimization: Cost optimization service included in managed IT - identifies savings in Microsoft 365, Azure, AWS licensing. Revenue derived from managed services relationship.
4. Cloud Hosting (Ascend): Additional VM hosting tiers: Essential VMs ($175/mo), Pro VMs ($250/mo), Max VMs ($350/mo). Geographic redundancy across Tampa and Dallas datacenters.
5. Compliance Packages: Regulated industry compliance packages at $2,200/month or $147/user/month for healthcare, legal, and financial services requiring additional documentation and controls.
6. One-Time Onboarding: One-time onboarding fee of approximately $4,800 covering discovery, deployment, documentation, and team training for new managed IT clients.
7. Clarity - Business Intelligence (Optional Add-on): Bespoke dashboard platform with tiered pricing: Single-Source Dashboard, Unified Ops View, or Full Live-Data Platform. Discovery fee credited toward build.
8. Revive - Dormant Data Recovery (Optional Add-on): Bespoke data recovery service with tiered pricing: Single-Source Revive, Unified Revive, or Full Archive Revive. Scoping assessment fee credited toward project.
9. Forge - AI App Deployment (Optional Add-on): Flat App Readiness Assessment followed by fixed-price hardening and deployment quote, plus optional monthly care plan for ongoing maintenance.
10. Backup & Disaster Recovery Tiers: RapidRestore tier for priority recovery (couple hours) vs. Cost-Effective Recovery with longer windows but lower monthly cost.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Diversicom provides managed IT services, cybersecurity, backup and disaster recovery, cloud hosting, and AI/data intelligence to mid-market and enterprise organizations in regulated U.S. industries (healthcare, legal, financial services). Its offering is structured around five integrated pillars—Manage, Fortify, Safeguard, Ascend, and Illuminate—delivered as a flat-rate IT department replacement with built-in HIPAA, SEC, FINRA, SOX, Bar Association, and PCI DSS compliance controls. Services are supported by proprietary Tampa and Dallas datacenters and a senior-engineer-led delivery model.

Product overview

Diversicom is a managed IT services provider offering a platform of five integrated pillars—Manage, Fortify, Safeguard, Ascend, and Illuminate—covering day-to-day IT operations, cybersecurity, backup and disaster recovery, cloud hosting, and AI/data intelligence. The core Manage pillar bundles managed IT services, device management, license and cost optimization, hardware procurement, and vendor management. Illuminate adds four specialized modules: AI Consulting & Advisory (process automation and NLP workflows), Revive (dormant data recovery), Clarity (live business intelligence dashboards), and Forge (AI app hardening and deployment). Services target regulated industries (healthcare, legal, financial services) with compliance built into HIPAA, SEC, FINRA, SOX, and PCI DSS requirements. Infrastructure spans proprietary datacenters in Tampa, FL and Dallas, TX with 99.99% uptime SLA, supplemented by Azure/AWS capabilities.

Differentiator

Problem solved

Functional benefit

Brands

• Manage: Managed IT services pillar covering help desk, monitoring, patching, vendor management, and vCIO services
• Fortify
• Safeguard
• Ascend
• Illuminate
• Revive
• Clarity
• Forge

Products and services

• Manage

Quantifiable outcome

• 15-second average call answer time vs. industry standard of 30 min - 4 hours
• +8 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability7 records

Feature6 records

Partnerships

Two partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationDiversicom deploys in customer Microsoft 365/Azure/AWS tenants. Azure tenant hosting for Clarity dashboards, Revive archives, and Forge deployments. Nonprofit licensing optimization services for Microsoft products. Azure and AWS cloud environment management.
• Amazon Web Services (AWS)coreTechnology or IntegrationPublic cloud option for customers preferring AWS infrastructure. Diversicom designs, deploys, and manages AWS environments with cost optimization, security hardening, and IAM controls.

Scale indicators11 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• SHI International: Large IT solutions and managed services provider offering hardware procurement, cloud, and cybersecurity. Competes in the same mid-market to enterprise IT services category with broader portfolio.
• Kyndryl: Global managed infrastructure services provider spun out of IBM. Overlaps with Diversicom's cloud, cybersecurity, and managed services capabilities at much larger scale, but serves enterprise rather than mid-market niche.

Others

• Pax8: Cloud distribution and partner enablement platform for MSPs. Not a direct competitor but a channel partner and ecosystem participant relevant to Diversicom's Microsoft 365, Azure, and AWS resale motion.
• Cloudflare: Edge security and network services provider. Listed as a current sub-processor for Diversicom; represents an infrastructure/enabling peer in the broader managed-IT ecosystem rather than a direct competitor.

Direct peers

• Dataprise: Mid-market and enterprise managed IT services and cybersecurity provider with regional datacenters and 24/7 SOC. Closely comparable in target buyer (mid-market to enterprise), compliance focus, and five-pillar-style service portfolio.
• CMIT Solutions: National managed IT services franchise network targeting SMB and mid-market. Comparable in per-seat recurring model and cybersecurity/compliance add-ons; broader geographic footprint via franchise model.
• Ntiva: Managed IT, cybersecurity, and cloud services firm serving SMB to mid-market with a vertical emphasis on regulated industries. Comparable service mix, recurring per-seat pricing model, and emphasis on US-based support.
• NexusTek: Managed IT, cloud, and cybersecurity services provider targeting SMB and mid-market nationwide. Overlapping service portfolio with managed services, cloud hosting, and backup/DR pillars.
• Integris: Regional managed IT and cybersecurity provider on the East Coast serving mid-market organizations. Similar profile: flat-fee managed services, cybersecurity stack, vCIO offerings, and compliance readiness focus.
• Corsica Technologies: Managed IT, cybersecurity, and compliance services firm with strong regulated-vertical presence (healthcare, financial, legal). Comparable pillar structure and emphasis on compliance-ready documentation.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Diversicom