Compass 82

What Compass 82 does

Compass 82 is a U.S.-based 501(c)(3) nonprofit disaster recovery organization that provides personalized disaster case management, education, and advocacy services to households and communities affected by hurricanes, floods, tornadoes, and other natural disasters. Originally founded in 2012 as the Ocean County Long Term Recovery Group (OCLTRG) following Hurricane Sandy, the organization rebranded as Compass 82 in 2017 to enable nationwide expansion while retaining its New Jersey base in Toms River. Its service model follows an "Educate >> Navigate >> Advocate" framework and includes a toll-free disaster helpline, one-on-one case management, insurance and construction advocacy, FEMA application assistance, and educational workshops delivered through partner networks.

The organization's core product set centers on a Disaster Case Management Program, the early-intervention Project Jumpstart (targeting the first 90 days post-disaster), a Senior Service Program, and trademarked intellectual property including the "Disaster Fog"™ framework that addresses post-disaster cognitive impairment. Operating with a small core staff of 1–10 employees, Compass 82 delivers most of its case management capacity through a distributed model, deploying Disaster Case Managers into affected regions under contract with state emergency management agencies. Its revenue is generated through FEMA-administered government grants (via state partners such as Volunteer Florida and FDEM), charitable donations from individuals, corporations, and foundations (notably Robin Hood Foundation and Ocean First Bank Foundation), and program service agreements with government and nonprofit partners (American Red Cross, Habitat for Humanity, SBP, Catholic Charities, Salvation Army, United Way, Home Depot, 84 Lumber, Touro Law Center).

Commercially, Compass 82 is not an equity-backed enterprise; it has no venture capital, private equity, or institutional ownership structure, and operates as a public charity. The organization has cumulatively won $38 million in awarded contracts, served 1,803 communities across at least four states (New Jersey, Florida, Texas, Kentucky), and facilitated over $13.5 million in direct financial assistance to clients. Free downloadable tip sheets (in English and Spanish), community workshops, and partnership referrals from FEMA, state agencies, and long-term recovery groups constitute its primary outreach and intake channels, with services delivered to disaster survivors at no cost.

Name

Compass 82

Legal name

Compass 82

Website

https://compass82.org

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

1–10 employees

Short description

Compass 82 is a U.S. 501(c)(3) nonprofit that provides disaster case management, insurance and construction advocacy, and recovery education to households affected by hurricanes, floods, and other natural disasters across multiple states.

Ownership category

akta.pro rank

Product category

Disaster Recovery Services

NAICS

Emergency and Other Relief Services (62423), Community Housing Services (62422)

SIC

Services-Management Consulting Services (8742), Services-Management Services (8741)

akta.pro primary industry

Disaster Response & Search and Rescue (SAR) (BPADADAA)

akta.pro secondary industries

Humanitarian Coordination, Information Management & Needs Assessment (BPADADAL), Search & Rescue (Urban/Water/Wilderness) Coordination (HLAJAGAJ)

Keywords

• Disaster case management
• Disaster recovery services
• Flood insurance advocacy
• Nonprofit recovery programs
• Hurricane recovery assistance

Headquarters

HQ city

Toms River

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Others

Revenue model

1. Donations and Charitable Contributions: Compass 82 operates primarily through donations from individuals, corporations, and charitable foundations. They accept online donations, monthly recurring donations, and check donations. EIN 46-3845002 confirms 501(c)(3) public charity status.
2. Government Grants: FEMA-funded grants administered through state partners like Volunteer Florida for disaster case management programs. The organization has received grants for specific disaster recovery programs (Hurricane Irma, Hurricane Michael, Hurricane Sandy).
3. Program Fees and Service Agreements: Revenue from administering disaster case management programs on behalf of government and nonprofit partners.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Compass 82 provides free, personalized disaster case management and recovery support to survivors of hurricanes, floods, tornadoes, and other emergencies. Its core services include one-on-one case management, FEMA and insurance claims navigation, construction coordination, educational workshops, a toll-free helpline, and the proprietary "Disaster Fog" educational framework, delivered through an "Educate >> Navigate >> Advocate" model.

Product overview

Compass 82 is a disaster recovery nonprofit organization offering a comprehensive suite of services centered around its core Disaster Case Management Program and Project Jumpstart early intervention initiative. The organization operates on an 'Educate >> Navigate >> Advocate' model, providing survivors with knowledge, guidance through complex systems, and representation at all levels. Key products include personalized case management services, free educational workshops, insurance advocacy, construction advocacy, and a toll-free disaster helpline. The company also offers downloadable Tip Sheets covering disaster preparation, post-flood documentation, and navigating 'Disaster Fog' (their trademarked concept for post-disaster cognitive impairment). Specialized programs include the NFIP Review Program for flood insurance claim reviews, the HIFA Program for hurricane financial assistance, and the Senior Service Program. Compass 82 primarily serves communities affected by hurricanes, tornadoes, floods, and other natural disasters across the United States, having evolved from the Ocean County Long Term Recovery Group following Superstorm Sandy in 2012.

Differentiator

Problem solved

Functional benefit

Products and services

• Disaster Case Management Program Personalized, step-by-step guidance service providing disaster survivors with case managers who help navigate recovery processes, including assistance with FEMA applications, insurance claims, and connecting to resources.
• Project Jumpstart Early intervention initiative delivering immediate support through a toll-free disaster helpline, free educational workshops, insurance advocacy, construction advocacy, and case management to accelerate recovery in the critical first 90 days after a disaster.
• Senior Service Program Specialized disaster recovery services for senior citizens, including outreach, intake, case management, and vaccine appointment scheduling during health emergencies like COVID-19.
• Toll-Free Disaster Helpline Helpline connecting survivors with compassionate, experienced navigators who provide immediate support and guidance during disaster recovery.
• National Flood Insurance Program (NFIP) Review Program Program providing flood insurance claim reviews, identifying underpaid claims, and advocating for fair payouts through Third-Party Neutral Reviews overseen by arbitration judges.
• Hurricane Irma Financial Assistance (HIFA) Program Program assisting Hurricane Irma survivors with applications for American Red Cross Hurricane Irma Financial Assistance, including deploying case managers to underserved neighborhoods for workshops.
• Hurricane Sandy Program Comprehensive recovery program including Unmet Needs Table coordination, RREM (Rebuild, Repair, Elevation and Mitigation) program assistance, and Non-profit Builders Table coordination for Hurricane Sandy survivors.
• Insurance Advocate Assistance Service assisting survivors with insurance claims to ensure fair payouts, including reviewing claims, identifying overlooked items, and providing advocacy during Third-Party Neutral Reviews.
• Construction Advocate Assistance Support service easing the rebuilding process by helping survivors review contracts, gather paperwork, create recovery plans, and coordinate with contractors and construction organizations.

Quantifiable outcome

• Served 1,803 communities nationwide with $38 million in awarded contracts over 13 years
• +5 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

21 partnerships are on record, tiered core, major and supporting.

• FEMAcoreStrategic or Co-development PartnerFederal Emergency Management Agency partnership for disaster case management programs. FEMA provides funding through programs like DCMP and authorizes Compass 82 to administer disaster recovery services in affected communities.
• Volunteer FloridacoreStrategic or Co-development PartnerState emergency management partner administering FEMA-funded grants for disaster case management. Partnered for Hurricane Irma recovery in Monroe and Miami-Dade counties.
• American Red CrossmajorStrategic or Co-development PartnerProvided funding for Compass 82's National Flood Insurance Program (NFIP) project enabling clients to recover additional insurance funds without attorney fees. Also partnered for COVID-19 PPE distribution.
• Habitat for HumanitymajorStrategic or Co-development PartnerNon-profit builder partnership for construction services in disaster recovery. Collaborated on Hurricane Irma recovery in Florida Keys through Middle and Lower Keys chapters.
• Catholic Charities USAmajorStrategic or Co-development PartnerFaith-based disaster recovery partnership providing construction services and volunteer support for survivor recovery projects.
• The Salvation ArmymajorStrategic or Co-development PartnerLong-term recovery partnership providing funding and services for disaster survivors through the Unmet Needs Table process.
• United WaymajorStrategic or Co-development PartnerPartnership through Unmet Needs Table for disaster recovery funding coordination in Ocean and Monmouth Counties, NJ.
• The Home DepotsupportingOthersCorporate partner providing materials and product donations for disaster recovery construction and repair projects.
• 84 LumbersupportingStrategic or Co-development PartnerLumber and building materials partner that collaborated on Hurricane Harvey recovery workshops in Texas following the 2017 hurricane.
• Ducky Johnson Home ElevationssupportingStrategic or Co-development PartnerConstruction partner for Hurricane Matthew recovery providing mitigation workshops and home elevation services.
• FDEM (Florida Division of Emergency Management)coreStrategic or Co-development PartnerState emergency management partnership for Florida disaster recovery operations including hurricanes and tropical storms.
• Rebuild FloridamajorStrategic or Co-development PartnerState program partnership helping homeowners navigate the Rebuild Florida Housing Repair and Replacement Program application process following disasters.
• SBP (formerly St. Bernard Project)majorStrategic or Co-development PartnerNon-profit builder partnership for full home repairs. Collaborated on Hurricane Michael recovery in Bay County, Florida.
• Rebuild Bay CountymajorStrategic or Co-development PartnerBay County Long Term Recovery Group partnership for Hurricane Michael recovery coordination in the Florida Panhandle.
• FRIEND (Miami-Dade Long Term Recovery Group)majorStrategic or Co-development PartnerLong-term recovery group partnership for Hurricane Irma recovery in Miami-Dade County, Florida.
• Jewish Community Services of South FloridasupportingStrategic or Co-development PartnerSouth Florida nonprofit partner for disaster recovery services in Miami-Dade and Monroe counties.
• Ocean County Health DepartmentsupportingStrategic or Co-development PartnerCounty health department partnership for COVID-19 vaccination outreach, education, and appointment scheduling.
• Congressman Andy KimsupportingStrategic or Co-development PartnerNew Jersey Congressional partnership for COVID-19 PPE distribution coordination with First Responders Children's Foundation.
• 1st Responders Children's FoundationsupportingStrategic or Co-development PartnerFoundation partnership for COVID-19 PPE supply distribution to vulnerable citizens and caregivers.
• Touro Law Center Disaster Relief ClinicsupportingStrategic or Co-development PartnerAcademic-legal partnership providing pro bono legal services for disaster survivors affected by Hurricane Sandy.
• Ocean County Office of Senior ServicessupportingStrategic or Co-development PartnerCounty partnership for COVID-19 vaccination outreach and appointment scheduling for senior populations.

Scale indicators13 records

Recent moves1 record

Direct peers

• Team Rubicon: Veteran-led nonprofit providing disaster response and recovery services including debris removal, home repair, and case management. Comparable in mission scope and federal/state funding mix (FEMA grants, donations).
• SBP (formerly St. Bernard Project): National disaster recovery nonprofit focused on home repair, rebuilding, and resilience programs for low-income survivors. Already a documented Compass 82 partner on Hurricane Michael recovery; shares the case management plus construction delivery model.
• All Hands and Hearts: Nonprofit disaster recovery organization providing direct service to survivors including debris removal, home rebuilding, and case management across U.S. disaster events. Highly comparable mission, operating model, and target population as Compass 82.
• Build Change: Nonprofit focused on disaster-resilient housing, post-disaster homeowner support, and reconstruction technical assistance. Overlaps Compass 82's construction advocacy and homeowner navigation offerings.
• Heart to Heart International: Humanitarian nonprofit delivering disaster response and recovery services including case management, survivor navigation, and community resilience programs across multiple U.S. states.

Broad incumbents

• Catholic Charities USA: National network of faith-based social service agencies providing disaster case management, recovery services, and unmet-needs funding. Comparable target population and disaster recovery programming at significantly larger scale.
• American Red Cross: Largest U.S. humanitarian organization delivering disaster response, case management, and recovery services. A current Compass 82 partner/funder, but operates at vastly greater scale and serves as both collaborator and indirect competitor for FEMA/state contracts.
• Habitat for Humanity International: Global nonprofit housing organization active in disaster recovery through home repair, reconstruction, and case management partnerships. Documented Compass 82 partner on Hurricane Irma Florida Keys work; broad portfolio dwarfs Compass 82's focused case management niche.

Others

• National Voluntary Organizations Active in Disaster (National VOAD): Coalition and convener of U.S. disaster recovery nonprofits. Membership signals operational credibility in the sector and provides the coordination framework within which Compass 82 and peers operate.

Emerging players

• Direct Relief: Humanitarian aid organization providing disaster relief supplies, medical support, and recovery resources. Less direct overlap in case management but operates in adjacent disaster-response funding and government partnership channels.

Market position

Strengths4 records

Weaknesses4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Compass82
• Instagraminstagram.com/compass82
• Xx.com/compass_82
• LinkedInlinkedin.com/company/compass-82

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Compass 82