Confluence Solutions

What Confluence Solutions does

Confluence Solutions is a privately held, bootstrapped US consulting practice founded by Scott Murray that provides strategic consulting, customized training, executive coaching, and tailor-made bid proposal services. The firm targets janitorial and facility services businesses — a narrow vertical — with a value proposition built on the founder's 35 years of direct operating experience at major facility services operators including ISS Facility Services and BG Service Solutions, where he grew a single airport account into a $70 million national division. Core offerings include Facility Services Planning (operational strategy and process design), Customized Training Programs (technical proficiency, safety, customer service), Tailor-Made Proposal Documents (bid writing), Business Development consulting, and Coaching (executive, leadership, career, and life coaching).

The business operates with no proprietary technology platform; delivery is human-led by a small team (1–10 employees) with Scott Murray serving as the primary consultant and rainmaker. GTM is sales-led, combining direct outreach, personal industry relationships, a content marketing engine (blog, YouTube, gated PDFs), and organic social channels. Pricing is quote-based and scope-driven, typically structured as multi-year engagements, with no publicly disclosed rates. The firm reports a 97% client retention rate and claims to have supported $125 million in cumulative bid value for clients. Customers cited include PRIDE Industries, Rasco Janitorial Supply, A&L, America Facility Services, Whayne Enterprises, and Diversey Corporation — predominantly enterprise and mid-market facility services operators, several with multi-decade relationships with the founder.

The firm is geographically concentrated in the US (Colorado/Utah), with services delivered both on-site and remotely. No external funding, parent company, or partnerships have been disclosed. The most recent visible activity includes a 2023 rebrand from 'Confluence Consulting' to 'Confluence Solutions' and an expanded service catalog spanning generalist coaching and training topics, indicating an intent to broaden the addressable market beyond pure janitorial consulting while preserving the founder-led delivery model.

Name

Confluence Solutions

Legal name

Confluence Solutions

Website

https://confluence-solutions.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

1–10 employees

Short description

Confluence Solutions is a privately held US consulting practice founded by Scott Murray that delivers strategic consulting, customized training, executive coaching, and bid proposal writing services to janitorial and facility services businesses.

Ownership category

akta.pro rank

Product category

Facility Services Consulting

NAICS

Management Consulting Services (54161)

SIC

Services-Management Consulting Services (8742)

akta.pro primary industry

Work Management & Collaboration Suites (BPAMAMAG)

akta.pro secondary industries

Technical Enablement & Adoption Services (Change Management, Adoption, Champions) (BPAEANAC), Enterprise Applications User/Admin Training (ERP/CRM/ITSM platforms) (BPAEANAK)

Keywords

• Facility services consulting
• Janitorial business consulting
• Executive coaching services
• Proposal development services
• Training programs

Headquarters

HQ city

Morgan

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Marketing or Sales, Operations, Technology or R&D

Revenue model

1. Consulting Services: Expert consulting services providing strategic guidance, business planning, and operational improvement for service businesses, particularly janitorial and facility services companies.
2. Training Programs: Customized training programs covering leadership, communication, diversity and inclusion, customer service, and technical proficiency for service industry employees.
3. Coaching Services: Executive and career coaching services for individuals and organizations seeking personal and professional development.
4. Tailor-Made Proposal Documents: Customized proposal document creation services to help businesses win contracts through professionally crafted bid proposals.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels7 records

Core offering

Confluence Solutions provides consulting, customized training, and coaching services to janitorial and facility services businesses in the United States. Core deliverables include Facility Services Planning (strategies, processes, and tactics for efficient facility operations), Customized Training Programs (leadership, communication, technical proficiency, safety, and customer service), Tailor-Made Proposal Documents (customized bid proposals), Business Development advisory, and executive/leadership coaching. The firm serves as a strategic advisor for service-industry operators seeking to grow revenue, win contracts, and improve operational performance.

Product overview

Confluence Solutions is a consulting firm that offers a portfolio of related services for service businesses, primarily janitorial and facility management companies. The core offerings include Facility Services Planning (blueprint for facility operations), Customized Training Programs (staff development in technical proficiency, safety, and customer service), and Tailor-Made Proposal Documents (customized bid proposals). These are complemented by Business Development (strategic growth planning), Coaching (executive and leadership coaching), and Training programs (leadership, communication, diversity, and customer service skills). The services are designed to work together as a comprehensive framework for business growth and operational excellence.

Differentiator

Problem solved

Functional benefit

Products and services

• Facility Services Planning Consulting service that outlines strategies, processes, and tactics for efficient facility maintenance and operations; intended for janitorial and facility services business operators.

Quantifiable outcome

• 97% client retention rate demonstrates consistent delivery of value
• +1 more outcomes

Named customers6 records

Segments2 records

Ideal customer profiles2 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• ABM Industries: ABM Industries is a large publicly traded facility services company offering janitorial, parking, and building maintenance across the U.S. Comparable as a broad incumbent in the same facility services vertical where Confluence's clients operate.
• ISS Facility Services: ISS is a global facility services giant where founder Scott Murray previously worked. Comparable as a broad incumbent in the facility services vertical that ultimately acquired the regional contractor where Murray built his $70MM division.
• ServiceMaster: ServiceMaster is a major facility and cleaning services franchise network serving commercial and residential customers. Comparable as a broad incumbent operating in the janitorial/cleaning services vertical where Confluence's clients compete.

Direct peers

• Service Business Mastery: Service Business Mastery is a coaching and consulting platform that helps owners of service companies scale operations and win more contracts. Comparable to Confluence Solutions in targeting janitorial and facility services contractors with growth consulting.
• Cleaning Business Academy: Cleaning Business Academy provides coaching, training programs, and business-building resources specifically for residential and commercial cleaning company owners. Directly comparable as a niche consulting/coaching practice targeting the cleaning services vertical.
• Sweaty Startup: Sweaty Startup is a consulting and content platform that advises entrepreneurs on building profitable service businesses. Comparable as both companies sell coaching, consulting, and educational content to service-business operators seeking growth.
• Frontline Founders: Frontline Founders provides coaching and training programs for owners of home service and commercial service businesses. Comparable to Confluence Solutions as a peer serving the contractor/service-business coaching niche with similar founder-led delivery model.
• Jancoa: Jancoa is a janitorial franchise and consulting company that helps entrepreneurs start and grow commercial cleaning businesses. Directly comparable to Confluence Solutions as both serve the janitorial vertical with consulting, training, and operational guidance.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat2 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Confluence Solutions