University of Maryland Shore Regional Health

What University of Maryland Shore Regional Health does

University of Maryland Shore Regional Health is a regional healthcare system providing acute care, emergency, and outpatient services to communities across Maryland's Eastern Shore. It operates three acute care hospitals — UM Shore Medical Centers at Easton, Cambridge, and Chestertown — plus an emergency center in Queenstown, serving residents of Talbot, Caroline, Dorchester, Queen Anne's, and Kent counties. The organization operates as a wholly-owned subsidiary within the University of Maryland Medical System (UMMS), an academic private health system that delivers 25% of all hospital care in Maryland across 11 hospitals and 150+ locations.

The system's platform-plus-services architecture spans clinical care delivery and digital innovation. Core health services include cancer care, heart care, rehabilitation, spine care, primary care, and urgent care, supplemented by telehealth delivery and price transparency tools. The iHarbor innovation center develops in-house digital products including the Gallion supply chain platform — a cloud-based solution for bill-only supply chain management of high-cost surgical implants that integrates with electronic medical record and enterprise resource planning systems, achieving near 100% contract compliance and a 75% reduction in transaction completion time. The UM Quality Care Network operates as a clinically integrated network and accountable care organization spanning 90+ practices, supported by a population health technology platform that consolidates disparate data sources for value-based care analytics and care management.

University of Maryland Shore Regional Health generates revenue through patient care services with rates regulated by the Maryland Health Services Cost Review Commission (HSCRC), which sets hospital rates twice yearly. The system also participates in value-based care arrangements through commercial ACO and Medicaid MCO contracts with major national payers including Aetna, CareFirst BlueCross BlueShield, Cigna, and UnitedHealthcare. The organization is legally organized as Shore Health System, Inc., a Maryland nonprofit, and is led by President and CEO Kenneth D. Kozel, MBA, FACHE.

Name

University of Maryland Shore Regional Health

Legal name

Shore Health System, Inc.

Website

https://umms.org

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

University of Maryland Shore Regional Health is a regional acute care health system serving Maryland's Eastern Shore through three hospitals and an emergency center as a subsidiary of the University of Maryland Medical System.

Ownership category

akta.pro rank

Product category

Hospital and Healthcare Services

NAICS

General Medical and Surgical Hospitals (6221)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062)

akta.pro primary industry

Community & Regional General Hospitals (HLAFAAAB)

akta.pro secondary industry

Hospital-Integrated Cancer Centers (Acute Oncology Programs) (HLAFAAAM)

Keywords

• Acute hospital care
• Emergency medical services
• Outpatient specialty care
• Population health management
• Value-based care

Headquarters

HQ city

Easton

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Healthcare Services Revenue: University of Maryland Shore Regional Health generates revenue through patient care services including hospital admissions, outpatient procedures, emergency care, diagnostic services, and specialty care. Rates are regulated by the Maryland Health Services Cost Review Commission (HSCRC).

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

University of Maryland Shore Regional Health operates three acute care hospitals and one emergency center serving the Eastern Shore of Maryland, delivering inpatient, emergency, outpatient, and specialty care (cancer, heart, rehabilitation, spine). It also runs clinically integrated and value-based care programs (UM Quality Care Network, Transform Health MD), and operates the iHarbor innovation center which develops healthcare technology products such as the Gallion supply chain platform.

Product overview

University of Maryland Shore Regional Health operates as part of the University of Maryland Medical System (UMMS) network. The organization offers a platform-plus-services architecture consisting of iHarbor (innovation center developing digital solutions like Gallion for supply chain management), the UM Quality Care Network (clinically integrated network with population health technology), Transform Health MD (care transformation services), Telehealth (virtual care delivery), and Price Transparency tools. Core health services include Cancer Care, Heart Care, Rehabilitation, Spine Care, and Urgent Care. The iHarbor innovation center develops products that improve healthcare outcomes, efficiency, and value, while the UMQCN enables value-based care through analytics and care management workflows.

Differentiator

Problem solved

Functional benefit

Products and services

• Acute Care Hospital Services
• Emergency Care Services
• Telehealth Services
• Cancer Care
• Heart Care
• Rehabilitation Services

Quantifiable outcome

• 100% high-speed internet access supporting healthcare connectivity in Talbot County
• +1 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability5 records

Feature2 records

Partnerships

One partnership is on record.

• GoMo Healthprogram partnerTechnology or Integration · 1 January 2025GoMo Health is a program partner providing population health technology and care management support to the University of Maryland Quality Care Network, effective January 1, 2025. Supports longitudinal care management for target populations.

Scale indicators5 records

Recent moves6 records

Expansion highlights2 records

Broad incumbents

• LifeBridge Health: LifeBridge Health is a multi-hospital Maryland system based in Baltimore, offering acute care, rehabilitation, and ambulatory services. It is a comparable statewide incumbent operating in the same HSCRC-regulated environment and competing for patient referrals across Maryland.
• Geisinger Health: Geisinger is an integrated, nonprofit health system serving central and northeastern Pennsylvania, with hospitals, a health plan, and an innovation arm. It is a comparable regional multi-hospital system with a strong value-based care and innovation profile, useful as a Mid-Atlantic nonprofit health system benchmark.
• MedStar Health: MedStar Health is the largest integrated health system in Maryland and the Mid-Atlantic, operating 10 hospitals and a broad ambulatory network. It is a broad incumbent in the same state regulatory environment, competing with Shore Regional Health for specialist referrals and complex cases from the Eastern Shore.
• Johns Hopkins Medicine: Johns Hopkins Medicine operates an academic medical system in Maryland with national referral pull. It functions as a broad incumbent competing for high-acuity specialty cases and tertiary referrals that might otherwise be retained within the UMMS / Shore Regional Health network.

Direct peers

• CalvertHealth: CalvertHealth is a regional, community-based health system in Calvert County, Maryland, operating an acute care hospital and affiliated practices. It is a like-for-like Maryland regional community hospital peer, comparable in scale, service mix, and rural/suburban setting.
• TidalHealth: TidalHealth is a regional health system serving Maryland's Eastern Shore and Lower Delmarva, with hospitals in Salisbury and Seaford. It is the most direct geographic and service-line peer to Shore Regional Health, competing for the same patient catchment and offering comparable acute care, emergency, and outpatient services.
• Atlantic General Hospital: Atlantic General Hospital is a community hospital in Berlin, Maryland, also serving the Eastern Shore / coastal Maryland market. It competes with Shore Regional Health for primary care, emergency, and outpatient volumes in the lower Eastern Shore counties.
• University of Maryland Capital Region Health: University of Maryland Capital Region Health is a sister UMMS member organization serving Prince George's County with an acute care hospital and ambulatory network. As another UMMS regional subsidiary, it is the closest internal peer for shared services, IT infrastructure, and capital allocation dynamics.

Regional players

• Bayhealth: Bayhealth is a regional, nonprofit health system in central and southern Delaware, operating acute care hospitals and a physician network. It serves an adjacent Delmarva geography with a similar community-hospital service mix, making it a regional peer with overlapping Eastern Shore patient flows.
• ChristianaCare: ChristianaCare is a regional, nonprofit health system headquartered in Delaware with growing Mid-Atlantic reach. It is comparable in scale and integrated-delivery model and competes for patients in the Upper Eastern Shore / Delmarva corridor that overlaps with Shore Regional Health's catchment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/user/shorehealthsystem
• Facebookfacebook.com/shoreregionalhealth/?fref=ts
• Xx.com/umshoreregional

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries4 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about University of Maryland Shore Regional Health