What Surplus Technology Solutions does

Surplus Technology Solutions is a privately held, woman-owned electronics recycling and IT asset disposition (ITAD) provider headquartered in Waltham, Massachusetts. Founded in 2006 by Lauren Eaton, the company operates a single certified processing facility and offers a portfolio spanning electronics and computer recycling, RIOS- and NAID-certified hard drive shredding and SSD destruction (including on-site mobile shredding), end-to-end ITAD with chain-of-custody reporting, IT asset remarketing and buyback, laboratory and medical equipment recycling, and office liquidation services. Technology is centered on physical destruction, NIST 800-88 media sanitization, serialized asset tracking, and zero-landfill downstream processing through R2- and ISO 14001/9001-certified partners audited annually.

The company sells primarily through a direct, field-based sales motion with on-site business pickups scheduled across Massachusetts and the broader New England region, supplemented by drop-off appointments for residential customers. Pricing is largely transactional: free pickup for qualifying business volumes, variable drop-off fees by item type, and Fair Market Value buyback payments for market-viable IT hardware. Customer segments span healthcare, education, financial and legal services, government (federal, state, and municipal via SAM.gov), biotech and research, manufacturing, and residential drop-off. Multiple audited certifications — RIOS, ISO 45001, WOSB, BBB A+, SBA recognition, SAM.gov registration, and NAID — together with documented compliance under HIPAA, SOX, FACTA, GLBA, FERPA, and NIST 800-88 form the primary basis for competing against uncertified regional recyclers. The company also operates under three DBAs — STS Recycling, Tech Recycling Solutions, and Waltham Recycling — to address different sub-markets in Greater Boston.

Operationally, STS reports 10,000+ cumulative clients served and 100,000+ tons of electronics processed since 2006, with a 2022 capacity upgrade enabling larger-scale corporate decommissioning and data-center ITAD projects across New England. Revenue and headcount beyond the 11-50 employee band are not publicly disclosed, and the company is entirely founder-owned with no institutional investment indicated.

Name

Surplus Technology Solutions

Legal name

Surplus Technology Solutions

Website

https://surplustechnologysolutions.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

Surplus Technology Solutions is a Waltham, Massachusetts electronics recycler and ITAD provider serving Greater Boston and New England with RIOS- and NAID-certified data destruction, IT asset remarketing, and zero-landfill recycling for healthcare, education, finance, legal, government, and biotech clients.

Ownership category

akta.pro rank

Product category

Electronics Recycling and IT Asset Disposition

NAICS

Materials Recovery Facilities (562920), Waste Treatment and Disposal (5622), Electronic and Precision Equipment Repair and Maintenance (81121)

SIC

Refuse Systems (4953), Wholesale-Computers & Peripheral Equipment & Software (5045)

akta.pro primary industry

IT Asset Disposition (ITAD) & Data Destruction (EUAIAIAB)

akta.pro secondary industries

Enterprise Hardware Recycling (Servers, Storage, Networking) (BPALAIAI), Data Destruction Services (On-site/Off-site, Media Sanitization) (BPALAIAC), Electronics Refurbishment, Repair & Reuse (Remarketing/Resale) (BPALAIAD)

Keywords

• Electronics recycling
• IT asset disposition
• Certified data destruction
• E-waste recycling
• Secure media shredding

Headquarters

HQ city

Waltham

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Personnel, Supply Chain, Infrastructure, Marketing or Sales

Revenue model

1. Electronics Recycling Services: Fees charged for pickup and recycling of electronics. Most business pickups are free for qualifying volume; drop-off fees vary by item type. Provides complete compliance documentation.
2. IT Asset Remarketing/Buyback: STS purchases market-viable IT hardware including computers, laptops, servers, networking equipment, phones, and tablets. Clients receive payment at pickup for equipment with remaining value.
3. ITAD Services: End-to-end IT lifecycle management including pickup, data destruction, remarketing, and reporting. Full compliance packages for regulated industries.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Surplus Technology Solutions is a Greater Boston electronics recycler and ITAD provider. It operates a certified processing facility in Waltham, MA that delivers EPA-compliant electronics recycling, RIOS/NAID-certified hard drive shredding and on-site data destruction, end-to-end IT asset disposition with chain-of-custody documentation, IT asset buyback/remarketing of market-viable hardware, and specialized recycling of laboratory and medical equipment. Services are sold primarily to regulated businesses, institutions, and government agencies across Massachusetts and New England, with same-week scheduling, 24-hour certificate turnaround, and a zero-landfill guarantee.

Product overview

Surplus Technology Solutions offers a unified portfolio of electronics recycling and IT asset disposition services for Greater Boston businesses. The core offering centers on Electronics Recycling and Computer Recycling Services, supported by Certified Data Destruction and Hard Drive Shredding for secure media sanitization. The ITAD (IT Asset Disposition) service provides end-to-end lifecycle management, while IT Asset Remarketing enables organizations to recover value from viable retired hardware. Specialized verticals include Laboratory and Medical Equipment Recycling for healthcare and research facilities, and Office Liquidation for organizations undergoing shutdowns. On-site and mobile destruction services (On-Site Data Destruction, SSD Destruction) complement the off-site processing capabilities. All services share the same certified processing facility, RIOS certification, and unified compliance documentation system, with zero-landfill guarantee and chain-of-custody documentation across the entire portfolio.

Differentiator

Problem solved

Functional benefit

Products and services

• Electronics Recycling EPA-compliant recycling of all e-waste (computers, monitors, servers, networking equipment, phones, cables) with a zero-landfill guarantee and pickup throughout Greater Boston for businesses, schools, healthcare, and residents.
• IT Asset Disposition (ITAD) End-to-end IT lifecycle management that bundles pickup, certified data destruction, remarketing, chain-of-custody, asset reporting, and value recovery for retired IT equipment of regulated organizations.
• Certified Data Destruction RIOS certified physical hard drive shredding with Certificate of Destruction, compliant with HIPAA, FACTA, SOX, Gramm-Leach-Bliley, and NIST 800-88 guidelines, offered on-site and off-site for regulated businesses.
• Computer Recycling Services Secure recycling service for businesses, schools, and healthcare that bundles data destruction with every pickup and covers laptops, desktops, servers, and data center equipment.
• Hard Drive Shredding Service NAID certified hard drive destruction using physical shredding, degaussing, and certified software wiping with serialized drive reporting, Certificate of Destruction, and downstream material recycling.
• Laboratory and Medical Equipment Recycling Compliant decommissioning of medical and laboratory equipment with certified data destruction, covering scientific instruments, analyzers, and electronic laboratory devices for healthcare and research facilities.
• IT Equipment Recycling and Office Liquidation Office shutdown and electronics liquidation services that combine secure removal, recycling, and disposal of all IT equipment, from certified data destruction to asset recovery, with same-week scheduling for organizations undergoing relocation or closure.

Quantifiable outcome

• Zero data incidents and zero landfill since founding in 2006
• +2 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• R2 Certified / ISO 14001/9001 Downstream FacilitiesminorOthersEquipment processed through EPA-approved, R2-certified, ISO 14001/9001 certified downstream facilities for maximum compliance and sustainability. All downstream vendors are audited annually.

Scale indicators6 records

Recent moves10 records

Expansion highlights5 records

Direct peers

• PC Survivors: PC Survivors is a Northeast-based IT asset disposition and electronics recycling provider serving enterprise and SMB customers with certified data destruction. Directly comparable to STS on service mix and regional enterprise customer base in the Northeastern US.
• Sunnking: Sunnking is a New York-based electronics recycling and ITAD company with R2, RIOS, and NAID certifications serving enterprise and government customers in the Northeast. Direct comparable on service portfolio, certifications, and regional Northeast enterprise customer base.
• Cascade Asset Management: Cascade is a Midwest-based ITAD and electronics recycling company with R2, RIOS, and NAID certifications offering enterprise ITAD, data destruction, and remarketing. Closely comparable to STS across the full ITAD service stack and customer mix of healthcare, finance, and education buyers.
• HOBI International: HOBI is a multi-state ITAD, data destruction, and electronics recycling company with R2 and NAID certifications serving enterprise, government, and education clients. Directly comparable to STS in service mix (ITAD, remarketing, certified data destruction) and target verticals, with broader geographic reach.
• Apto Solutions: Apto is an ITAD and lifecycle services provider offering data destruction, asset recovery, and reverse logistics to enterprise and channel customers. Comparable to STS in the ITAD core offering and enterprise buyer focus, with a national service footprint.
• TechWaste Recycling: TechWaste Recycling is a California-based R2-certified ITAD and e-waste recycling provider serving enterprise and government customers. Comparable to STS in service portfolio and certifications, with similar sub-national operating scale and similar mid-market positioning.

Broad incumbents

• Iron Mountain Asset Lifecycle Management: Iron Mountain is the largest North American ITAD provider, offering enterprise data destruction, IT asset disposition, and chain-of-custody services as part of a broader records-management portfolio. Directly overlaps STS's ITAD and certified destruction services but operates at national scale with much larger enterprise contracts.
• ERI (Electronic Recyclers International): ERI is one of the largest US e-waste recyclers with R2 and e-Stewards certifications operating multiple processing facilities nationwide. Overlaps STS in electronics recycling and ITAD but at significantly greater scale and geographic breadth.
• Sims Lifecycle Services (SLR): Sims Lifecycle Services is the global ITAD arm of Sims Limited, operating multi-region enterprise ITAD, data destruction, and remarketing at significant scale. Overlaps STS in ITAD and data destruction but serves enterprise customers across many more geographies with broader service depth.

Regional players

• Great Lakes Electronics Recycling: Great Lakes Electronics Recycling is a Michigan-based regional e-waste recycler and ITAD provider serving enterprise and government customers in the Midwest. Comparable to STS in service scope and regional mid-market positioning, but operating in a different US geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/surplus-technology-solutions-llc-

Compliance14 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Surplus Technology Solutions