Silverspoon
Silverspoon is a privately held B2B coffee equipment distributor and authorized La Spaziale service center in Wakefield, MA, selling espresso machines, Lavazza coffee beans, and tea to coffee shops and cafes across Massachusetts, with on-site installation, training, filtration, and repair services.
- Company typePrivate
- Founded-
- HeadquartersPeabody, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Silverspoon does
Silverspoon is a privately held B2B coffee equipment distributor and service provider headquartered in Wakefield, Massachusetts, operating under DBA names "Silver Spoon Coffee" and "Machines & Beans." The company sells, delivers, and installs commercial espresso equipment — most notably as an authorized service center for La Spaziale espresso machines — and supplies consumables including Lavazza coffee beans (five varieties at $145 per case promotional pricing) and Two Leaves and a Bud tea products. Its core customer segment is coffee shops and cafes in the Massachusetts region requiring turnkey setup, ongoing maintenance, and supply replenishment.
The business model is sales-led with on-site delivery and service. Revenue is generated through four streams: equipment sales (espresso machines and related hardware), consumable product sales (coffee beans and tea), professional service revenue (authorized La Spaziale repair, on-site maintenance), and setup/training services including coordination with electricians and plumbers for installation, water/RO filtration system integration, and employee training in coffee preparation techniques (dosage, grinding, milk frothing). Pricing for equipment and services is primarily quote-based, with unit pricing for consumable goods.
There is no proprietary technology platform, software product, or digital offering disclosed. The company's competitive positioning rests on its bundled turnkey delivery model and authorized service center credentials with La Spaziale, combined with consumable supply relationships with Lavazza and Two Leaves and a Bud. Marketing and customer acquisition rely on a basic website (silverspooncoffee.com) and a Facebook presence. No funding history, parent company, leadership team disclosures, or financial figures are publicly available.
Silverspoon firmographics
Firmographics- Name
- Silverspoon
- Legal name
- Silverspoon Coffee
- Website
- https://silverspoonweb.com
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Silverspoon is a privately held B2B coffee equipment distributor and authorized La Spaziale service center in Wakefield, MA, selling espresso machines, Lavazza coffee beans, and tea to coffee shops and cafes across Massachusetts, with on-site installation, training, filtration, and repair services.
- Ownership category
- akta.pro rank
Silverspoon industry classification
Industry- Product category
- Commercial Coffee Equipment & Services
- akta.pro primary industry
- Coffee, Espresso & Tea Appliances Retail (CRACADAC)
- akta.pro secondary industry
- Coffee & Tea Service Supplies Wholesale (AFAIALAH)
Keywords
Where Silverspoon is headquartered
LocationHeadquarters
- HQ city
- Peabody
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Silverspoon business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Supply Chain, Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- Equipment Sales: Sales of espresso and coffee machines along with associated equipment for coffee shop setup
- Coffee & Tea Products: Sale of Lavazza coffee beans and Two Leaves and a Bud tea products, including bulk case sales
- Service & Maintenance: Authorized repair services for La Spaziale espresso machines and other coffee/espresso equipment, including on-site service
- Setup & Training Services: On-site custom configuration, installation coordination with electricians and plumbers, and employee training in coffee preparation including dosage, grinding, and milk frothing
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Coffee beans and tea products - unit/case pricing |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels2 records
Silverspoon product offering
Product offeringCore offering
Silverspoon Coffee sells, delivers, and sets up commercial espresso and coffee shop equipment, primarily La Spaziale espresso machines, along with Lavazza coffee beans and Two Leaves and a Bud tea. The company complements hardware sales with on-site custom configuration (coordinating with electricians and plumbers), inline water/RO filtration system installation, employee training in coffee preparation (dosage, grinding, milk frothing), and authorized repair services for La Spaziale and other espresso machines.
Product overview
Silverspoon is a coffee equipment and supply company offering a comprehensive portfolio of products and services for coffee shop operations. The core product offerings include La Spaziale commercial espresso machines and Lavazza coffee beans (available in varieties such as Super Crema, Gran Espresso, American drip coffee Gold, Top Class, and Gran Riserva), complemented by Two Leaves and a Bud tea. These are supported by add-on service modules including equipment setup and configuration, water/RO filtration system installation, employee training in coffee preparation techniques, and authorized repair services for La Spaziale and other espresso machines. The company sells, delivers, sets up, and services coffee equipment to ensure complete customer satisfaction.
Differentiator
Problem solved
Functional benefit
Products and services
- La Spaziale Espresso Machines Commercial espresso machines sold, delivered, set up, and serviced by Silverspoon as an authorized La Spaziale service center. Targeted at coffee shop and cafe operators in the Massachusetts region who need equipment for their beverage program.
- Lavazza Coffee Beans Coffee bean products offered in multiple varieties including Super Crema, Gran Espresso, American drip coffee Gold, Top Class, and Gran Riserva. Sold by the case at promotional pricing of $145 per case. Targeted at coffee shop operators seeking branded Italian espresso beans.
- Two Leaves and a Bud Tea Tea products available in both iced and hot varieties, carried by Silverspoon to complement its coffee product line for coffee shop and cafe customers.
- Coffee Preparation Training Services Standalone employee training services covering coffee preparation techniques including dosage, grinding, and milk frothing. Delivered to coffee shop staff to enable proper use of newly installed espresso equipment.
- Espresso Machine Repair Services Authorized repair services for La Spaziale espresso machines as well as other coffee and espresso machine brands, performed by Silverspoon as an authorized service center. Targeted at coffee shop and cafe operators needing certified repair expertise.
Companies that use Silverspoon
Customer profileSegments1 record
Ideal customer profiles1 record
Silverspoon technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Silverspoon partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and minor.
- La SpazialecoreSilverspoon is an authorized service center for La Spaziale espresso machines. They are certified to repair La Spaziale equipment and have expertise in servicing these machines. They also repair other coffee and espresso machines.
- LavazzacoreSilverspoon sells Lavazza coffee beans as a key product offering, with current promotional pricing at $145 per case. They carry multiple Lavazza varieties including Super Crema, Gran Espresso, American drip coffee Gold, Top Class, and Gran Riserva.
- Two Leaves and a BudminorSilverspoon carries Two Leaves and a Bud tea products, offering both iced and hot tea varieties to complement their coffee product line.
Recent moves5 records
Expansion highlights5 records
Silverspoon competitors and assessment
Company assessmentDirect peers
- Prima Coffee Equipment: Specialty coffee equipment retailer offering espresso machines, grinders, and accessories with installation and service support. Direct overlap with Silverspoon's equipment sales and setup offering, though Prima's reach is national versus Silverspoon's regional model.
- Whole Latte Love: Specialty coffee equipment retailer offering espresso machines, grinders, and brewing equipment with technical support. Overlaps with Silverspoon in commercial-grade espresso equipment sales and customer education/training content.
- Clive Coffee: Premium espresso machine and equipment retailer with curated brand selection and white-glove delivery experience. Highly comparable to Silverspoon's positioning as a quality-focused espresso equipment supplier for serious coffee operators.
- Espresso Parts: Coffee equipment parts, accessories, and service supplies retailer serving both home and commercial customers. Comparable to Silverspoon's consumables and accessory business, with overlapping La Spaziale and Italian equipment support.
- Seattle Coffee Gear: Online coffee equipment retailer selling espresso machines, grinders, and brewing gear with content-rich marketing. Comparable to Silverspoon in core product category (La Spaziale, ECM, Profitec machines), but operates primarily through e-commerce rather than on-site B2B service.
Broad incumbents
- Counter Culture Coffee: Specialty coffee roaster and wholesale distributor serving cafes and restaurants across the U.S. Broadly comparable B2B coffee supply model to Silverspoon's Lavazza bean distribution, but with a much larger footprint and direct roasting capability.
- La Marzocco: Premium Italian espresso machine manufacturer that competes with La Spaziale in the commercial espresso space. Adjacent to Silverspoon as a brand-side incumbent whose authorized service network shapes the competitive landscape Silverspoon operates in.
Regional players
- Café Britt: Premium coffee roaster and equipment supplier primarily serving Latin American hospitality and retail markets. Comparable product portfolio (coffee + equipment) but operates in a different geography than Silverspoon's New England focus.
Emerging players
- Majesty Coffee: Specialty coffee equipment and supplies retailer targeting both home and small commercial customers. Comparable to Silverspoon in espresso machine sales and accessory distribution, with a more digitally-driven GTM.
- Sweet Maria's: Specialty coffee bean retailer and home roasting equipment supplier with strong educational content. Partially comparable to Silverspoon's bean-plus-equipment offering, though focused on home/hobbyist rather than commercial shop operators.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights5 records
Customer concentration
Silverspoon social profiles
Digital presenceSilverspoon financial estimates
Financial estimateRevenue estimate
Valuation estimate
Silverspoon leadership team
Management profileNumber of profiles
Silverspoon funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Silverspoon M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Silverspoon
What does Silverspoon do?
Silverspoon Coffee sells, delivers, and sets up commercial espresso and coffee shop equipment, primarily La Spaziale espresso machines, along with Lavazza coffee beans and Two Leaves and a Bud tea. The company complements hardware sales with on-site custom configuration (coordinating with electricians and plumbers), inline water/RO filtration system installation, employee training in coffee preparation (dosage, grinding, milk frothing), and authorized repair services for La Spaziale and other espresso machines.
Is Silverspoon a public or private company?
Silverspoon is a private company. It is classified as unknown and is currently operating.
When was Silverspoon founded?
Silverspoon was founded in -1. It employs 11 to 50 people.
Where is Silverspoon based?
Silverspoon is headquartered in Peabody, United States, in the North America region.
How does Silverspoon make money?
Four revenue lines are on record. Equipment Sales are the primary driver. The others are coffee & Tea Products, service & Maintenance and setup & Training Services.
Who are Silverspoon's main competitors?
Direct peers on record are Prima Coffee Equipment, Whole Latte Love, Clive Coffee, Espresso Parts and Seattle Coffee Gear. Broad incumbents are Counter Culture Coffee and La Marzocco. Café Britt is listed as a regional player. Emerging players are Majesty Coffee and Sweet Maria's.
Does Silverspoon have an API?
No public API is recorded for Silverspoon.
What industry is Silverspoon in?
Silverspoon's product category is Commercial Coffee Equipment & Services. Its primary akta.pro industry code is CRACADAC, Coffee, Espresso & Tea Appliances Retail, with a secondary code of AFAIALAH, Coffee & Tea Service Supplies Wholesale.