Town & Village of Ludlow

What Town & Village of Ludlow does

The Town & Village of Ludlow is a unified municipal government entity located in Ludlow, Windsor County, Vermont, operating under a charter dated September 16, 1761. It provides a comprehensive suite of public services to residents and businesses within its jurisdictional boundaries, including water treatment and distribution, wastewater management, electric utility service through the Village Electric Light Department, police, fire, and ambulance emergency services, highway maintenance, parks and recreation, solid waste transfer and recycling, cemetery services, planning and zoning administration, and senior services via the Black River Valley Senior Center. The entity operates through multiple elected and appointed boards, including the Select Board, Village Board of Trustees, Village Water Commission, Planning Commission, Development Review Board, Cemetery Commission, and Recreation Committee.

The municipality's core technology infrastructure is modest and predominantly third-party: OnSolve provides the emergency alert system for real-time resident notifications, WebPro supports property assessment and valuation databases, and PDF-based Consumer Confidence Reports are published for water quality disclosure. Headcount is reported at 11–50 employees spanning all departments, with named technical staff including Joseph Gaudiana (Chief Operator) and Glenn Ayer Jr. (Assistant Operator) in the Village Water Department.

Revenue mechanics are derived from four primary recurring streams: property taxes on residential and commercial parcels, water and wastewater utility fees billed through dedicated phone lines and an online portal, electric utility revenue from the Village Electric Light Department, and ambulance service fees payable online. Intergovernmental revenue supplements this through federal and state grants (FEMA disaster recovery, US DOT safety planning, VTrans/ACCD Better Connections Grant). Distribution is exclusively direct-to-resident through Town Hall walk-in service at 37 Depot Street, online utility and ambulance bill pay, and direct department contact. There is no traditional go-to-market motion or sales function; service provision is mandatory and universal within the jurisdiction.

Name

Town & Village of Ludlow

Legal name

Town & Village of Ludlow

Website

https://ludlow.vt.us

Company type

Public

Founded year

1761

Operating status

Operating

Headcount range

1–10 employees

Short description

The Town & Village of Ludlow is a Vermont municipal government providing water, wastewater, electric, public safety, and community services to residents and businesses within its chartered jurisdiction, funded through property taxes and utility fees.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water Supply and Irrigation Systems (221310), Sewage Treatment Facilities (221320), Water, Sewage and Other Systems (2213)

SIC

Water Supply (4941), Sanitary Services (4950)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

Keywords

• Municipal water utility
• Wastewater services
• Municipal electric utility
• Public safety services
• Municipal government administration

Headquarters

HQ city

Ludlow

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Others

Revenue model

1. Property Tax Revenue: Municipal government collects property taxes from residential and commercial properties within the Town and Village of Ludlow jurisdiction to fund general government operations, public services, and capital improvements.
2. Water and Wastewater Utility Fees: Village Water Department provides water services with billing through 802-228-3923 or 802-228-2842. Treatment facility operates Monday-Thursday 6am-3pm and Friday 6am-10am, with weekend on-call emergency services through Police Department.
3. Electric Utility Revenue: Village Electric Light Department provides electrical services to village residents and businesses.
4. Ambulance Service Fees: Ambulance Department provides emergency medical services with online payment options available for ambulance service billing.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

The Town & Village of Ludlow is a unified municipal government that provides essential public services to residents and local businesses. Its core offerings include water treatment and distribution, wastewater/sewer services, municipal electric utility, police, fire, and ambulance services, as well as highway maintenance, parks and recreation, planning and zoning, transfer station waste management, cemetery, and town clerk/treasurer administration. These services are funded through property taxes and utility fees and delivered through Town Hall departments and the Community Center.

Product overview

The Town & Village of Ludlow is a Vermont municipal government providing a comprehensive suite of public services to its residents. The core utility offerings include the Village Water Department (water treatment and distribution), Village Wastewater Department (sewer services), and Electric Light Department (municipal electrical utility). These utility services are complemented by public safety services including Police, Fire, Ambulance, and Highway departments, along with community services such as Parks & Recreation, a Community Center, and cemetery services. Administrative functions are handled through the Town Clerk & Treasurer's office, while planning and zoning are managed through the Planning & Zoning department. The municipality also operates a Transfer Station for waste management and recycling.

Differentiator

Problem solved

Functional benefit

Products and services

• Village Water Department

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

13 partnerships are on record, tiered community, regional, operational, strategic and recovery.

• Okemo Valley Regional Chamber of CommercecommunityOthersThe Town partners with the Okemo Valley Regional Chamber of Commerce which provides information on events and activities in Ludlow and surrounding towns. Chamber information is linked on the municipal website under Community Links.
• Black River High SchoolcommunityOthersEducational institution linked on municipal website for community information and Two Rivers Supervisory Union connections.
• Ludlow Elementary SchoolcommunityOthersLocal elementary school linked through municipal website as part of community educational resources.
• Mount Ascutney Regional Planning (MARC)regionalStrategic or Co-development PartnerMARC was awarded a Federal grant from US DOT to develop a comprehensive safety action plan with a goal to eliminate deaths on MARC roadways. The Town of Ludlow participates in this regional safety initiative.
• OnSolveoperationalTechnology or IntegrationOnSolve provides the emergency alert system for real-time municipal alerts, enabling the Town to send emergency notifications to residents.
• Vermont Agency of Transportation (VTrans)regionalStrategic or Co-development PartnerVTrans is conducting roadwork on Route 103 through Ludlow from April 21, 2025 through Fall 2025. The Town provides updates on VTrans construction projects affecting local roads.
• SE Group and StantecstrategicStrategic or Co-development PartnerThe Town is partnering with SE Group and Stantec to create a Village Master Plan, funded through a Better Connections Grant from VTrans and Vermont Agency of Commerce & Community Development.
• Black River Good Neighbor ServicescommunityOthersCommunity services organization linked on municipal website providing mutual aid and community support services.
• Senior Solutions - Council on Aging for Southeastern VermontcommunityOthersRegional senior services organization partnered with Black River Valley Senior Center to provide senior care services and support in the Ludlow area.
• The MOOver - Bus TransitcommunityOthersRegional bus transit service that services Ludlow and local area towns, linked on municipal website as community transportation resource.
• Vermont Agency of Commerce & Community Development (ACCD)regionalStrategic or Co-development PartnerState agency providing Better Connections Grant funding for the Ludlow Village Master Plan development with SE Group and Stantec.
• FEMArecoveryStrategic or Co-development PartnerFederal Emergency Management Agency providing disaster recovery support following 2023 floods. FEMA Disaster Recovery Center operated at Ludlow Community Center. Provides individual assistance, private roads and bridges support, and recovery guidance.
• Red CrossrecoveryStrategic or Co-development PartnerAmerican Red Cross services provided following DR-4720-VT disaster declaration for flood relief and recovery operations in Ludlow.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Vermont League of Cities and Towns (VLCT): Statewide association serving all Vermont municipalities; comparable as a broader-incumbent peer that supports the same local-government operating model Ludlow relies on and routes grant funding and policy advocacy for towns like Ludlow.

Direct peers

• Town of Hartford, Vermont: Upper Valley Vermont town of comparable population providing multi-department municipal services including highways, water, and emergency response.
• Town of Brattleboro, Vermont: Vermont municipality that operates a municipal electric utility (Brattleboro Electric Light Department) alongside water/wastewater services, paralleling Ludlow's integrated utility model.
• Town of Stowe, Vermont: Vermont ski-resort town with a comparable municipal service portfolio serving both residents and seasonal tourism — similar mix of year-round resident and visitor-driven demand that Ludlow faces.
• Town of Manchester, Vermont: Southern Vermont town with a tourism/recreation economy similar to Ludlow's Okemo-adjacent profile, providing a comparable mix of full-time resident services and seasonal demand surges.
• Town of Springfield, Vermont: Nearby VT town of similar size that also owns and operates municipal water, wastewater, and electric utilities, making it a close operational peer across utility provisioning and small-town governance.
• Town of Cavendish, Vermont: Immediate neighbor to Ludlow with comparable small-municipality service portfolio and rural Vermont operating context.
• Town of Chester, Vermont: Immediate neighboring town in Windsor County providing a comparable suite of municipal services including highway, water/sewer, and emergency response for a similar small rural Vermont population.
• Town of Weathersfield, Vermont: Adjacent Windsor County town with similar scale and rural Vermont municipal service delivery.

Others

• Stantec: Existing strategic partner on the Village Master Plan; an infrastructure consulting firm that also serves comparable small municipalities with planning, water, wastewater, and transportation engineering work, making it a comparable ecosystem participant.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat2 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/town-of-ludlow

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Town & Village of Ludlow