i/Con
EPI-USE Labs is a global, employee-owned SAP software and services firm selling test data management (DSM Suite), HCM productivity tools, GDPR data privacy, S/4HANA migration (PRISM), and cloud managed services to 1,700+ enterprise customers across 52 countries.
- Company typePrivate
- Founded1980
- HeadquartersHanau, Germany
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What i/Con does
EPI-USE Labs is a private, employee-owned SAP software and services company founded in the 1980s by a computer science professor at the University of Pretoria, South Africa, now headquartered in Manchester, UK as part of the Group Elephant conglomerate. The company sells SAP ecosystem software, managed services, and consulting to 1,700+ enterprise customers across 52 countries, operating from 35+ offices spanning EMEA, North America, Latin America, APAC, and Africa. Group Elephant totals 3,700+ employees, with EPI-USE Labs itself employing approximately 600 SAP specialists. The company has sold 9,000+ software licenses and reports a 97% renewal rate, with 32,000+ active users on its Client Central support portal.
The core product is the Data Sync Manager (DSM) Suite, a SAP RISE-certified test data management and landscape optimization platform built on proprietary high-performance asynchronous parallel processing. DSM modules (Client Sync, Object Sync, System Builder/Shell Sync, Object Extractor, Data Secure) enable copying, masking, and refreshing only required data subsets between SAP ABAP stack landscapes, claiming up to 90% disk-space reduction and refresh compression from weeks to days (Shell cited a 6-week-to-5-day outcome). Adjacent product lines include the HCM Productivity Suite (Query Manager, Document Builder, Variance Monitor, GeoClock, Time App) for SAP HCM and SuccessFactors, the Data Privacy Suite (Data Disclose, Data Redact, Data Retain) for GDPR/HIPAA compliance, PRISM for HCM-to-S/4HANA and Employee Central Payroll migrations, Archive Central for legacy system sunset, and Soterion for GRC. The technology base integrates with SAP, SAP SuccessFactors, Microsoft Azure, AWS, and Splunk (via Cenoti).
EPI-USE Labs runs a hybrid enterprise field-sales GTM combining quote-based annual software subscriptions with managed services (Basis administration, SAP on Azure/AWS, RISE BRIDGE), professional services consulting, and e-learning training. Revenue derives from four streams: software licenses/subscriptions, managed services, professional services, and training. The company holds ISO/IEC 27001:2022, ISO/IEC 27701:2019, ISO 27017, SOC 2 Type 2, and HIPAA-aligned certifications. Customer logos span Heineken, Coop Denmark, FairPrice, DACHSER, O2 Czech Republic, DLR, HP TRONIC, Hays, Iberostar, Siemens PLM Software, Total Direct Energie, Shell, Dunelm, Compass Group UK, and Swiss Sense across retail, energy, telecom, logistics, aerospace, hospitality, and manufacturing verticals.
i/Con firmographics
Firmographics- Name
- i/Con
- Legal name
- Group Elephant Limited
- Website
- https://icon-frankfurt.de
- Company type
- Private
- Founded year
- 1980
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- EPI-USE Labs is a global, employee-owned SAP software and services firm selling test data management (DSM Suite), HCM productivity tools, GDPR data privacy, S/4HANA migration (PRISM), and cloud managed services to 1,700+ enterprise customers across 52 countries.
- Ownership category
- akta.pro rank
i/Con industry classification
Industry- Product category
- SAP Enterprise Software and Services
- NAICS
- Software Publishers (5132), Computer Facilities Management Services (541513), Custom Computer Programming Services (541511)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- ERP Managed Services & AMS (Application Management) (BPAEAGAB)
- akta.pro secondary industries
- Professional Services Automation (PSA) & Services ERP (HDAEAEAF), Enterprise Performance Management (EPM) & FP&A Platforms (HDAEAEAK)
Keywords
Where i/Con is headquartered
LocationHeadquarters
- HQ city
- Hanau
- HQ country
- Germany
- HQ region
- Europe
Offices36 records
Markets served
i/Con business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Software Licenses and Subscriptions: Sale of software licenses (Data Sync Manager, Query Manager, etc.) with associated maintenance and support contracts. The company reports 9,000+ licenses sold with 97% renewal rate.
- Managed Services: Cloud management services, Basis managed services, SAP on Azure, RISE BRIDGE Managed Services. Services for managing and operating SAP environments.
- Professional Services: Consulting services for SAP HCM, SAP SuccessFactors implementation, SAP landscape transformation, data privacy consulting, custom development.
- Training and E-learning: E-learning and training services for SAP solutions including HCM and SuccessFactors training.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise software and services pricing |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels8 records
i/Con product offering
Product offeringCore offering
EPI-USE Labs develops and sells proprietary software (Data Sync Manager, Query Manager, Document Builder, Variance Monitor, PRISM, Data Privacy Suite, GeoClock, Archive Central, Soterion) for SAP test data management, landscape optimization, HCM/Payroll productivity, and data privacy/GDPR compliance. The company also delivers managed services (SAP on Azure/AWS, Basis administration, Cloud Management, RISE BRIDGE) and professional consulting for SAP HCM, SuccessFactors implementations, and S/4HANA migrations.
Product overview
EPI-USE Labs offers a comprehensive portfolio of software solutions and managed services for SAP system optimization. The product ecosystem centers on the Data Sync Manager (DSM) Suite for test data management and landscape optimization, complemented by the Data Privacy Suite for GDPR compliance. For HCM and payroll, the HCM Productivity Suite includes Query Manager, Document Builder, Variance Monitor, GeoClock, and Time App. Additional products include Soterion for GRC, PRISM for S/4HANA migrations, Archive Central for legacy system sunset, and Client Central as a customer self-service portal. The portfolio also includes integration monitoring for SAP SuccessFactors, managed services for cloud infrastructure (Azure, AWS), Basis administration, and custom development services on SAP BTP.
Differentiator
Problem solved
Functional benefit
Brands
- Data Sync Manager (DSM): Software suite for SAP test data management, data synchronization, and landscape optimization
- Query Manager
- Document Builder
- Variance Monitor
- PRISM
- Data Secure
- Data Disclose
- Data Redact
- Data Retain
- Archive Central
- Client Central
- GeoClock
- Soterion
- Elephants, Rhinos & People (ERP)
- EPI-USE AppHaus Pretoria
Products and services
- Data Sync Manager (DSM) Suite Comprehensive SAP test data management software suite for copying and masking data across SAP ABAP stack landscapes (ERP, CRM, BW, SRM, SCM, GTS). SAP RISE certified and used by enterprises to optimize their SAP landscapes.
- Query Manager SAP HR reporting solution enabling users to create, customize, and run SAP HR reports for real-time HR data analysis. Used by enterprises with SAP HCM systems to resolve HR reporting challenges.
- Document Builder Software that creates professional, formatted HCM communications within the company's corporate identity, used by SAP HCM customers for HR document generation.
- Variance Monitor Software that identifies and manages variances in HR data, used by SAP HCM customers to improve data quality control.
- GeoClock Time and scheduling solution for SAP SuccessFactors Employee Central. Used by enterprises for employee time tracking and scheduling.
- Time App Mobile and web-based time recording application integrated with SAP systems, used by enterprises for employee time tracking.
- PRISM Transformation solution for SAP HCM and Payroll migration to S/4HANA, SAP SuccessFactors, Employee Central Payroll, and cloud environments without re-implementation. Used by enterprises undergoing SAP transformation.
- Archive Central Role-based web solution providing read-only access to structured and unstructured SAP data from legacy systems for secure querying, reporting, and comparison while sunsetting legacy systems.
- Data Privacy Suite for SAP Comprehensive SAP data privacy platform bundling Data Disclose, Data Redact, Data Retain, and compliance tools for GDPR and data protection regulations. Used by enterprises for SAP data privacy compliance.
- Soterion (GRC) Governance, Risk and Compliance (GRC) solution for SAP including License Manager for SAP licensing optimization. Used by enterprises for SAP governance and compliance management.
- Client Central Customer self-service portal providing access to product knowledge, support tickets, and training resources for EPI-USE Labs customers.
- Managed Refresh Services (RaaS) Outsourced SAP data refresh services supporting SAP HCM, ERP, BW, CRM, SRM, SCM, and GTS modules. Delivered as a managed service to enterprise customers.
- Cloud Management Services Managed services for SAP cloud infrastructure including SAP on Azure, SAP on AWS, and private cloud hosting. Delivered to enterprise customers.
- Basis Managed Services Managed services for SAP Basis administration and ongoing support. Delivered to enterprise customers running SAP systems.
- BRIDGE Managed Services Managed services bridging Basis gaps in SAP Business Suite and SAP RISE environments for enterprises migrating to RISE.
- Custom Development Services Client-specific custom programming and SAP development services, including custom development on SAP Business Technology Platform (SAP BTP).
- EPI-USE AppHaus Pretoria Design-led innovation and custom development center for SAP solutions, providing co-development and SAP design thinking services.
Quantifiable outcome
- Up to 90% disk space savings with Client Sync
- +3 more outcomes
Companies that use i/Con
Customer profileNamed customers15 records
Segments4 records
Ideal customer profiles4 records
i/Con technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature10 records
i/Con partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- SAPcoreSAP RISE certified partner providing solutions certified for use with SAP S/4HANA and SAP SuccessFactors. Products include Data Sync Manager certified for 'RISE with SAP S/4HANA Cloud, extended functions'.
- Microsoft AzurecoreSAP on Azure managed services offering. Provides cloud infrastructure and management services for SAP workloads running on Azure.
- Amazon Web Services (AWS)coreSAP on AWS services for cloud hosting and managed services.
- EPI-USE AppHaus PretoriacoreInnovation center for custom SAP solutions and co-development projects, part of the EPI-USE Labs network.
- iSpherecoreCloud hosting services partner, with joint ISO 2017:2015 information security certification for cloud computing.
- konkconsultingminorPartner location in Portugal providing local sales and support.
- EvolutiominorPartner location in Chicago providing local sales and support services.
Scale indicators7 records
Recent moves6 records
Expansion highlights7 records
i/Con competitors and assessment
Company assessmentDirect peers
- SNP Schneider-Neureither & Partner: German-based specialist in SAP data transformation and S/4HANA migrations, offering software (CrystalBridge) and services closely analogous to EPI-USE Labs' PRISM and Data Sync Manager offerings for SAP landscape change.
- NTT Data Business Solutions (formerly itelligence): Global SAP-focused managed services and consulting arm of NTT Data with comparable SAP HCM, SuccessFactors, and managed cloud offerings, competing head-to-head for enterprise SAP transformation budgets.
- Basis Technologies: SAP automation and ActiveControl software provider that competes in SAP release, test data, and DevOps automation, overlapping directly with EPI-USE Labs' Data Sync Manager suite for SAP landscape management.
- Delaware Consulting: Mid-sized European SAP pure-play consultancy delivering SAP S/4HANA, SuccessFactors, and managed services across multiple verticals, directly comparable in size and SAP-only focus to EPI-USE Labs.
Broad incumbents
- Infosys (SAP practice): Global IT services major with a significant SAP practice covering S/4HANA, SuccessFactors, and AMS; competes on enterprise SAP managed services and transformation deals across multiple geographies.
- Capgemini (SAP practice): Large global SI with extensive SAP S/4HANA, SuccessFactors, and managed services capabilities that competes for multinational enterprise SAP transformation mandates alongside EPI-USE Labs.
- Atos (SAP business): Global IT services incumbent with a large SAP practice offering managed services, S/4HANA migrations, and cloud infrastructure support that overlaps with EPI-USE Labs' full portfolio but at far greater scale.
- Accenture (SAP practice): World's largest SAP implementation partner with deep S/4HANA, SuccessFactors, and managed cloud capabilities; competes for the same enterprise SAP transformation wallet share but as part of a broader technology portfolio.
- IBM Consulting (SAP practice): Global SI with a major SAP practice offering RISE with SAP, managed services, and transformation consulting; overlaps with EPI-USE Labs' managed services and HCM transformation offerings but at enterprise scale.
Emerging players
- Avantra: Emerging SAP automation and AIOps vendor focused on SAP Basis monitoring and managed services, offering an alternative to EPI-USE Labs' Basis Managed Services and BRIDGE offerings for mid-market SAP customers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
i/Con social profiles
Digital presencei/Con compliance and trust
Trust signalCompliance5 records
i/Con financial estimates
Financial estimateRevenue estimate
Valuation estimate
i/Con leadership team
Management profileNumber of profiles
Profiles8 records
i/Con subsidiaries and ownership
Company hierarchySubsidiaries8 records
i/Con funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
i/Con M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about i/Con
What does i/Con do?
EPI-USE Labs develops and sells proprietary software (Data Sync Manager, Query Manager, Document Builder, Variance Monitor, PRISM, Data Privacy Suite, GeoClock, Archive Central, Soterion) for SAP test data management, landscape optimization, HCM/Payroll productivity, and data privacy/GDPR compliance. The company also delivers managed services (SAP on Azure/AWS, Basis administration, Cloud Management, RISE BRIDGE) and professional consulting for SAP HCM, SuccessFactors implementations, and S/4HANA migrations.
Is i/Con a public or private company?
i/Con is a private company. It is classified as management employee owned and is currently operating.
When was i/Con founded?
i/Con was founded in 1980. It employs 51 to 100 people.
Where is i/Con based?
i/Con is headquartered in Hanau, Germany, in the Europe region.
How does i/Con make money?
Four revenue lines are on record. Software Licenses and Subscriptions are the primary driver. The others are managed Services, professional Services and training and E-learning.
Who are i/Con's main competitors?
Direct peers on record are SNP Schneider-Neureither & Partner, NTT Data Business Solutions (formerly itelligence), Basis Technologies and Delaware Consulting. Broad incumbents are Infosys (SAP practice), Capgemini (SAP practice), Atos (SAP business), Accenture (SAP practice) and IBM Consulting (SAP practice). Avantra is listed as an emerging player.
Does i/Con have an API?
No public API is recorded for i/Con.
What industry is i/Con in?
i/Con's product category is SAP Enterprise Software and Services. Its primary akta.pro industry code is BPAEAGAB, ERP Managed Services & AMS (Application Management), with a secondary code of HDAEAEAF, Professional Services Automation (PSA) & Services ERP. Its NAICS code is 5132 and its SIC code is 7373.