MCI Care
MCI Care is a Côte d'Ivoire-based third-party health insurance administrator founded in 1998 under the SanlamAllianz group, serving 340,000 affiliates across 2,000 contracts and a 2,600-provider network with 26% private-sector market share.
- Company typePrivate
- Founded1998
- HeadquartersIvory, France
- Headcount51–100
- GTM typeB2B
- OfferingServices
What MCI Care does
MCI Care, officially MCI CARE CÔTE D'IVOIRE, is a third-party administrator (TPA) for private health insurance in Côte d'Ivoire, founded in 1998 and operating as a member of the SanlamAllianz group. The company administers health insurance regimes on behalf of insurance companies, mutuelles de santé, enterprises, and public administrations, managing coverage for approximately 340,000 affiliates under 2,000 group and individual contracts. Its core technology stack comprises a proprietary third-party payment system that enables direct electronic settlement between insurers and healthcare providers, complemented by the "My MCI" mobile application that lets beneficiaries track coverage, access the provider network, and submit reimbursement claims. A 15-member Medical Council provides prior authorization review, medical necessity assessment, and cost-control advisory.
The company operates an extensive contracted provider network of 2,600 healthcare professionals across Côte d'Ivoire — 400 health centers, 90 dental offices, 80 optical shops, 20 laboratories, 10 imaging centers, and 650 pharmacies — and has captured approximately 26% market share of the private health administration sector. Beyond core claims administration and provider network management, MCI Care sells specialized modules including PEC des Seniors (retiree coverage), Assurance Voyage (travel insurance distributed with Saham Assistance), and Soins à l'étranger (cross-border medical coordination with partners such as Carebridge International, C3 Medical, Mondial Care, and Sweden Ghana Medical Centre). Revenue combines recurring subscription-style TPA management fees from institutional clients with transaction-fee income from travel insurance distribution. The company is headquartered in Abidjan's Plateau district, with 70 employees and operating activity extending at least through March 2024.
MCI Care firmographics
Firmographics- Name
- MCI Care
- Legal name
- MCI CARE COTE D'IVOIRE
- Website
- https://mcicareci.com
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- MCI Care is a Côte d'Ivoire-based third-party health insurance administrator founded in 1998 under the SanlamAllianz group, serving 340,000 affiliates across 2,000 contracts and a 2,600-provider network with 26% private-sector market share.
- Ownership category
- akta.pro rank
MCI Care industry classification
Industry- Product category
- Health Insurance Third-Party Administration
- NAICS
- Agencies, Brokerages, and Other Insurance Related Activities (5242), Health and Welfare Funds (525120)
- SIC
- Hospital & Medical Service Plans (6324)
- akta.pro primary industry
- Managed Care Entity Administration for Medicaid (MCO/PHP/PIHP/PAHP) (HLAEAEAJ)
- akta.pro secondary industry
- Group HMO Plans (FSAIAFAK)
Keywords
Where MCI Care is headquartered
LocationHeadquarters
- HQ city
- Ivory
- HQ country
- France
- HQ region
- Europe
Offices2 records
Markets served
MCI Care business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Health Insurance Regime Management: Management fees for administering health insurance regimes on behalf of insurance companies, mutuelles, enterprises and public administrations. Services include claims processing, provider network management, and reimbursement services.
- Travel Insurance Distribution: Distribution of travel insurance products in partnership with Saham Assistance, with pricing based on geographic zones and duration
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Pay-as-you-go | West Africa travel insurance pricing by duration and age |
| Subscription | Pay-as-you-go | Travel insurance coverage limits |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels4 records
MCI Care product offering
Product offeringCore offering
MCI Care operates as a third-party administrator for health insurance in Côte d'Ivoire, managing health insurance regimes on behalf of insurance companies, mutuelles de santé, enterprises, and public administrations. Core services include claims processing, healthcare provider network coordination, third-party payer settlement, reimbursement services, and medical advisory. They serve 340,000 affiliates across 2,000 contracts and operate a network of 2,600 healthcare professionals.
Product overview
MCI Care operates as a comprehensive health insurance third-party administration (TPA) platform offering a unified portfolio of services. The core offering is the Gestion de régime Santé platform for health insurance scheme management, supplemented by specialized modules including PEC des Seniors for retiree coverage, Assurance Voyage for travel insurance, and Soins à l'étranger for international healthcare. The ecosystem includes the My MCI mobile application for member self-service and an extensiveRéseau de Soins of 1,500+ contracted healthcare providers (hospitals, dental, optical, pharmacies, labs, imaging centers). The platform also offers mutual health fund creation support and corporate health program integration services.
Differentiator
Problem solved
Functional benefit
Products and services
- Gestion de régime Santé (Health Regime Management) Core health insurance scheme management service including claims processing, provider network coordination, third-party administration, and member benefit management for insurance companies, mutuelles, enterprises, and administrations.
- PEC des Seniors (Senior Healthcare Coverage) Specialized health coverage programs for retirees and senior citizens, supporting corporate social responsibility (RSE) health initiatives for retired employees.
- Assurance Voyage (Travel Insurance) Travel insurance coverage providing medical assistance, emergency medical expenses, dental care, repatriation, and travel-related support services. Pricing varies by geographic zone (West Africa, North Africa/Schengen, World) and duration.
- Soins à l'étranger (International Healthcare Services) International healthcare services including medical appointments scheduling, hospitalization coverage coordination, medical evacuation organization, and second medical opinions for beneficiaries requiring care abroad.
- My MCI Mobile Application Mobile application allowing members to track their health coverage, access the provider network, submit reimbursement claims, and communicate with their health manager.
- Réseau de Soins (Healthcare Provider Network) Extensive network of 2,600+ healthcare professionals including 400 health centers, 90 dental offices, 80 optical centers, 20 laboratories, 10 imaging centers, and 650 pharmacies across Côte d'Ivoire.
- Services de conseil médical (Medical Advisory Services) Medical advisory services including prior authorization review, medical necessity assessment, claims control and settlement, prescription optimization, and healthcare provider activity monitoring.
- Mutuelles de santé (Health Mutuals Support) Support services for creating and managing mutual health insurance schemes, including technical support for companies organizing self-management systems and integration with the CMU system.
Quantifiable outcome
- 26% market share in private health sector in Côte d'Ivoire
- +3 more outcomes
Companies that use MCI Care
Customer profileNamed customers17 records
Segments4 records
Ideal customer profiles4 records
MCI Care technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
MCI Care partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Saham AssistancecoreSaham Assistance provides international travel insurance services in partnership with MCI Care. They handle medical evacuations, hospitalizations abroad, and travel assistance services.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
MCI Care competitors and assessment
Company assessmentDirect peers
- Henner: French-headquartered third-party health insurance administrator with international operations; comparable business model to MCI Care in managing group and individual health regimes on behalf of insurers and corporates.
- MSH International: Specialist in international health insurance design and administration for expatriates and globally mobile individuals; directly comparable to MCI Care's international healthcare services.
- International SOS: Global medical assistance, travel risk, and health insurance administration services; directly overlaps with MCI Care's international care and travel insurance offerings.
- Carebridge International: MCI Care's existing partner for international healthcare management; provides cross-border care coordination services comparable to MCI Care's Soins à l'étranger product line.
- Europ Assistance: Generali-owned travel insurance and assistance provider; comparable in travel health insurance and cross-border medical assistance services to MCI Care's Assurance Voyage and Soins à l'étranger offerings.
- Saham Assistance: Pan-African assistance and health insurance services company; already an MCI Care partner for travel insurance distribution and a comparable TPA-style service provider across Africa.
Regional players
- Medscheme: South African health risk management and TPA serving most major South African medical schemes; comparable TPA model in a different African geography, illustrating how African TPA businesses scale.
- Discovery Health: South Africa's largest diversified health insurance administrator with deep utilization management and provider network capabilities; a regional comparable in scale and TPA-style service breadth.
Broad incumbents
- AXA Global Healthcare: International health insurance arm of AXA; provides cross-border health insurance and assistance services and is also a current MCI Care customer — comparable in product and customer base.
- Allianz Care: Global health insurance division of Allianz, also a parent of MCI Care's group; offers international health insurance administration and TPA services, representing both a client and a strategic comparable.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
MCI Care financial estimates
Financial estimateRevenue estimate
Valuation estimate
MCI Care leadership team
Management profileNumber of profiles
MCI Care funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MCI Care M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MCI Care
What does MCI Care do?
MCI Care operates as a third-party administrator for health insurance in Côte d'Ivoire, managing health insurance regimes on behalf of insurance companies, mutuelles de santé, enterprises, and public administrations. Core services include claims processing, healthcare provider network coordination, third-party payer settlement, reimbursement services, and medical advisory. They serve 340,000 affiliates across 2,000 contracts and operate a network of 2,600 healthcare professionals.
Is MCI Care a public or private company?
MCI Care is a private company. It is classified as corporate owned and is currently operating.
When was MCI Care founded?
MCI Care was founded in 1998. It employs 51 to 100 people.
Where is MCI Care based?
MCI Care is headquartered in Ivory, France, in the Europe region.
How does MCI Care make money?
Two revenue lines are on record. Health Insurance Regime Management is the primary driver. The others are travel Insurance Distribution.
Who are MCI Care's main competitors?
Direct peers on record are Henner, MSH International, International SOS, Carebridge International, Europ Assistance and Saham Assistance. Regional players are Medscheme and Discovery Health. Broad incumbents are AXA Global Healthcare and Allianz Care.
Does MCI Care have an API?
No public API is recorded for MCI Care.
What industry is MCI Care in?
MCI Care's product category is Health Insurance Third-Party Administration. Its primary akta.pro industry code is HLAEAEAJ, Managed Care Entity Administration for Medicaid (MCO/PHP/PIHP/PAHP), with a secondary code of FSAIAFAK, Group HMO Plans. Its NAICS code is 5242 and its SIC code is 6324.